Background
Methods
Data collection and sampling
Survey questionnaire
Cluster | Composition and description |
---|---|
Pharmaceutical public health | Four behaviours labelled B1–B4 grouped under two competencies: ‘health promotion’ and ‘medicines information and advice’ |
Pharmaceutical care | 25 behaviours labelled B5–B29 grouped under six competencies: ‘assessment of medicines’, ‘dispensing’, ‘medicines’, ‘monitor medicines therapy’, ‘patient consultation and diagnosis’ |
Organisation and management | 32 behaviours labelled B30–B61 grouped under six competencies: ‘budget and reimbursement’, ‘human resource management’, ‘improvement of service’, ‘procurement’, ‘supply chain and management’, and ‘work place management’ |
Professional and personal | 39 behaviours labelled B62–B100 grouped under six competencies: ‘communication skills’, ‘continuing professional education’, ‘legal and regulatory practice’, ‘professional and ethical practice’, ‘quality assurance and research in the workplace’, ‘self-management’ |
Data analysis
Ethical consideration
Results
Demography
Area of practice | Country N (%) | ||||
---|---|---|---|---|---|
Kenya | Ghana | Nigeria | South Africa | Others a | |
Academic pharmacy | 1 (1.0) | 4 (4.3) | 11 (6.6) | 21 (32.8) | 6 (14.0) |
Administrative pharmacy | 6 (5.8) | 13 (14.0) | 4 (2.4) | 2 (3.1) | 4 (9.3) |
Community pharmacy | 2 (1.9) | 10 (10.8) | 41 (24.7) | 10 (15.6) | 10 (23.3) |
Hospital pharmacy | 89 (86.4) | 60 (64.5) | 80 (48.2) | 23 (35.9) | 14 (32.6) |
Industrial pharmacy | 1 (1.0) | 3 (3.2) | 26 (15.7) | 6 (9.4) | 5 (11.6) |
Othersb | 4 (3.9) | 3 (3.2) | 4 (2.4) | 2 (3.1) | 4 (9.3) |
Total sample | 103 (22) | 93 (19.8) | 166 (35.4) | 64 (13.6) | 43 (9.2) |
Sample homogeneity
Competency cluster | Behaviour label | Country response group (N)a | |
---|---|---|---|
Countries with high responseb | Countries with low responsec | ||
Pharmaceutical public health | B1–B4 | 426 | 43 |
Pharmaceutical care | B5–B29 | 350 | 36 |
Organisation and management | B30–B61 | 295 | 33 |
Professional and personal | B62–B100 | 273 | 32 |
Cluster | Competency | Behaviour | High response countries (N) | Low response countries (N) | χ2 value |
p
| ||||
---|---|---|---|---|---|---|---|---|---|---|
Not relevant | Low relevance | Relevant | Not relevant | Low relevance | Relevant | |||||
Pharmaceutical public health | Health promotion | [B1] Assess primary healthcare needs | 10 | 20 | 396 | 1* | 7 | 35 | 9.67 |
0.01
|
Medicines information and advice | [B4] Identify sources, retrieve, evaluate, assess and disseminate relevant medicines information according to patients needs | 2* | 22 | 402 | 1* | 8 | 34 | 1.12 |
0.01
| |
Pharmaceutical care | Assessment of medicines | [B6] Identify and act upon medicines interactions | 40 | 68 | 242 | 3* | 15 | 18 | 9.56 |
0.01
|
Dispensing | [B12] Dispense devices (e.g. inhalers) | 11 | 18 | 321 | 0* | 9 | 27 | 20.54 |
< 0.001
| |
Medicines | [B19] Ensure appropriate medicine route, dose, time, form and response for individual patients | 22 | 21 | 307 | 5 | 7 | 24 | 12.52 |
0.002
| |
Organisation and management | Human resource management | [B37] Participate and collaborate, advice in therapeutic decision-making and use appropriate decision referral in a multi-disciplinary team | 11 | 23 | 261 | 4* | 6 | 23 | 9.4 |
0.01
|
Improvement of service | [B42] Resolve, follow-up and prevent medicines related problems | 10 | 23 | 262 | 1* | 9 | 23 | 12.8 |
< 0.001
| |
Procurement | [B44] Develop and implement a contingency plan for shortages | 11 | 27 | 257 | 5 | 2* | 26 | 8.5 |
0.01
| |
Supply chain management | [B54] Implement system for documentation and record keeping | 11 | 13 | 271 | 3* | 8 | 22 | 22.35 |
0.001
| |
Work place management | [B61] Recognise and manage pharmacy resources (e.g. financial, infrastructure) | 9 | 26 | 260 | 5 | 3* | 25 | 10.71 |
0.01
| |
Professional and personal | Quality assurance and research in the workplace | [B94] Implement, conduct and maintain a report system of pharmacovigilance (e.g. report adverse drug reactions) | 16 | 11 | 246 | 2* | 6 | 24 | 11.88 |
0.003
|
Overall perception of relevance
Cluster | Competencies | Behaviours | Area of practice (%N ‘not relevant’) | χ2 value |
p
| |||||
---|---|---|---|---|---|---|---|---|---|---|
Acad. | Admin. | Comm. | Hosp. | Indus. | Othersa | |||||
Pharmaceutical care | Assessment of medicines | [B6] Identify, prioritise and act upon medicine-medicine interactions; medicine-disease interactions; medicine-patient interactions; medicines-food interactions (n = 43) | 20 |
9.5
| 0 | 11.6 | 21.9 | 7.1 | 23.5 |
0.01
|
Dispensing | [B13] Document and act upon dispensing errors (n = 50) | 14.3 | 19 | 20 |
7.6
| 21.9 | 35.7 | 36.9 |
< 0.001
| |
[B14] Implement and maintain a dispensing error report system and a ‘near misses’ report system (n = 43) | 17.1 | 14.3 | 20.3 |
7.1
| 12.5 | 14.3 | 15.9 | 0.1 | ||
Medicines | [B20] Package medicines to optimise safety [ensuring appropriate re-packaging and labelling of the medicines] (n = 39) | 20 |
9.5
| 16.9 |
4.4
| 25 | 14.3 | 31.9 |
< 0.001
| |
Organisation and management | Budget and reimbursement | [B32] Ensure appropriate claim for reimbursement (n = 40) | 24 |
5
| 10.9 |
8.8
| 24 | 27.3 | 20.1 | 0.03 |
[B34] Ensure proper reference sources for service reimbursement (n = 34) | 18.2 |
5
| 10.9 |
7.8
| 16 | 27.3 | 16.8 | 0.08 | ||
Workplace management | [B58] Ensure production schedules are appropriately planned and managed (n = 35) | 15.2 |
5
| 19.6 |
6.7
| 20 | 18.2 | 17.4 | 0.08 | |
Professional and personal | Quality assurance and research in the workplace | [B87] Apply research findings and understand the benefit risk [e.g. pre-clinical, clinical trials, experimental clinical-pharmacological research and risk management] (n = 34) | 12.5 |
5
| 20.9 | 10.2 | 9.1 | 0 | 20.4 | 0.03 |
[B90] Ensure appropriate quality control tests are performed and managed appropriately (n = 39) | 12.5 |
0
| 25.6 | 11.9 | 9.1 | 9.1 | 22.8 |
0.01
| ||
[B95] Initiate and implement audit and research activities (n = 33) | 12.5 |
5
| 20.9 |
9
| 9.1 | 0 | 15.78 | 0.11 |
Cluster | Competency | Behaviour | Patient-facing sectors* (N%) | Non patient-facing sectors¶ (N%) | χ2 value |
p
| ||||
---|---|---|---|---|---|---|---|---|---|---|
Not relevant | Low relevance | Relevant | Not relevant | Low relevance | Relevant | |||||
Pharmaceutical care | Assessment of medicines | [B6] Identify, prioritise and act upon medicine-medicine interactions; medicine-disease interactions; medicine-patient interactions; medicine-food interactions (n = 43) | 9.1 | 21.1 | 69.8 | 18.2 | 22.7 | 59.1 | 6.3 | 0.04 |
Dispensing | [B13] Document and act upon dispensing errors (n = 50) | 11.4 | 11.4 | 77.2 | 18.2 | 11.4 | 70.5 | 2.8 | 0.25 | |
[B14] Implement and maintain a dispensing error report system and a ‘near misses’ report system (n = 43) | 10.1 | 13.4 | 76.5 | 14.8 | 6.8 | 78.4 | 3.87 | 0.15 | ||
Medicines | [B20] Package medicines to optimise safety [ensuring appropriate re-packaging and labelling of the medicines] (n = 39) | 7.4 | 11.7 | 80.9 | 19.3 | 13.6 | 67 | 11.45 | 0.003 | |
Organisation and management | Budget and reimbursement | [B32] Ensure appropriate claim for the reimbursement (n = 40) | 10 | 18.4 | 71.6 | 19.2 | 10.3 | 70.5 | 6.56 | 0.04 |
[B34] Ensure proper reference sources for service reimbursement (n = 34) | 9.2 | 16.8 | 74 | 14.1 | 17.9 | 67.9 | 1.72 | 0.44 | ||
Work place management | [58] Ensure the production schedules are appropriately plan and manage (n = 35) | 9.6 | 18.4 | 72 | 14.1 | 7.7 | 78.2 | 5.74 | 0.06 | |
Professional and personal | Quality assurance and research in the workplace | [B87] Apply research findings and understand the benefit risk [e.g. pre-clinical, clinical trials, experimental clinical-pharmacological research and risk management] (n = 34) | 11.7 | 18.2 | 82.4 | 9.5 | 8.1 | 70.1 | 5.02 | 0.08 |
[B90] Ensure appropriate quality control tests are performed and managed appropriately (n = 39) | 14.3 | 21.2 | 64.5 | 8.1 | 6.8 | 85.1 | 11.72 | 0.003 | ||
[B95] Initiate and implement audit and research activities (n = 33) | 11.3 | 19.9 | 68.8 | 9.5 | 8.1 | 82.4 | 6.19 | 0.05 |
Pharmaceutical public health competencies (n = 469) | Not relevant | Low relevance | Relevant | Group | |||
---|---|---|---|---|---|---|---|
Count | Row (N%) | Count | Row (N%) | Count | Row (N%) | ||
Health promotion | |||||||
B1. HP | Assess the primary healthcare needs (taking into account the cultural and social setting of the patient) | 11 | 2.30 | 27 | 5.8 | 431 | 91.9 | 1 |
B2. HP | Advise on health promotion, disease prevention and control, and healthy lifestyle | 2 | 0.4 | 26 | 5.5 | 441 | 94 | 1 |
Medicines information and advice | |||||||
B3. MIA | Counsel patients on the appropriate use of medicines and devices (including the selection, use, contraindications, storage, and side effects of non-prescription and prescription medicines) taking into account patients preferences | 3 | 0.60 | 23 | 4.90 | 443 | 94.4 | 1 |
B4. MIA | Identify sources, retrieve, evaluate, organise, assess and disseminate relevant medicines information according to the needs of patients and clients and provide appropriate information | 3 | 0.60 | 30 | 6.40 | 436 | 92.9 | 1 |
Pharmaceutical care competencies (n = 386) | Not relevant | Low relevance | Relevant | Group | |||
---|---|---|---|---|---|---|---|
Count | Row (N%) | Count | Row (N%) | Count | Row (N%) | ||
Assessment of medicines | |||||||
B5. AM | Appropriately select medicines (e.g. according to the patient, hospital, government policy, etc.) | 18 | 4.7 | 40 | 10.4 | 328 | 85 | 1 |
B6. AM | Identify, prioritise and act upon medicine-medicine interactions; medicine-disease interactions; medicine-patient interactions; medicines-food interactions | 43 | 11.1 | 83 | 21.5 | 260 | 67.4 | 2 |
Compounding medicines | |||||||
B7. CM | Prepare pharmaceutical medicines (e.g. extemporaneous, cytotoxic medicines), determine the requirements for preparation (calculations, appropriate formulation, procedures, raw materials, equipment etc.) | 25 | 6.5 | 61 | 15.8 | 300 | 77.7 | 1 |
B8. CM | Compound under the good manufacturing practice for pharmaceutical (GMP) medicines | 35 | 9.1 | 61 | 15.8 | 290 | 75.1 | 1 |
Dispensing | |||||||
B9. D | Accurately dispense medicines for prescribed and/or minor ailments and monitor the dispense (re-checking the medicines) | 19 | 4.9 | 43 | 11.2 | 324 | 83.9 | 1 |
B10. D | Accurately report defective or substandard medicines to the appropriate authorities | 26 | 6.7 | 53 | 13.7 | 307 | 79.5 | 1 |
B11. D | Appropriately validate prescriptions, ensuring that prescriptions are correctly interpreted and legal | 16 | 4.1 | 41 | 10.6 | 329 | 85.2 | 1 |
B12. D | Dispense devices (e.g. Inhaler or a blood glucose meter) | 11 | 2.8 | 27 | 7 | 348 | 90.2 | 1 |
B13. D | Document and act upon dispensing errors | 50 | 13 | 44 | 11.4 | 292 | 75.6 | 2 |
B14. D | Implement and maintain a dispensing error report system and a ‘near misses’ report system | 43 | 11.1 | 46 | 11.9 | 297 | 76.9 | 2 |
B15. D | Label the medicines (with the required and appropriate information) | 14 | 5.2 | 20 | 3.6 | 352 | 91.2 | 1 |
B16. D | Learn from and act upon previous ‘near misses’ and ‘dispensing errors | 19 | 4.9 | 27 | 7 | 340 | 88.1 | 1 |
Medicines | |||||||
B17. M | Advise patients on proper storage conditions of the medicines and ensure that medicines are stored appropriately (e.g. humidity, temperature, expiry date, etc.) | 17 | 4.9 | 19 | 4.4 | 350 | 90.7 | 1 |
B18. M | Appropriately select medicines formulation and concentration for minor ailments (e.g. diarrhoea, constipation, cough, hay fever, insect bites, etc.) | 33 | 8.5 | 42 | 10.9 | 311 | 80.6 | 1 |
B19. M | Ensure appropriate medicines, route, time, dose, documentation, action, form and response for individual patients | 27 | 7 | 28 | 7.3 | 331 | 85.8 | 1 |
B20. M | Package medicines to optimise safety (ensuring appropriate re-packaging and labelling of the medicines) | 39 | 10.1 | 47 | 12.2 | 300 | 77.7 | 2 |
Monitor medicines therapy | |||||||
B21. MMT | Apply guidelines, medicines formulary system, protocols and treatment pathways | 11 | 4.9 | 19 | 2.9 | 356 | 92.2 | 1 |
B22. MMT | Ensure therapeutic medicines monitoring, impact and outcomes (including objective and subjective measures) | 22 | 5.7 | 26 | 6.7 | 338 | 87.6 | 1 |
B23. MMT | Identify, prioritise and resolve medicines management problems (including errors) | 12 | 3.1 | 19 | 4.9 | 355 | 92 | 1 |
Patient consultation and diagnosis | |||||||
B24. PCD | Apply first aid and act upon arranging follow-up care | 18 | 4.7 | 29 | 7.5 | 339 | 87.8 | 1 |
B25. PCD | Appropriately refer | 14 | 3.6 | 18 | 4.7 | 354 | 91.7 | 1 |
B26. PCD | l Assess and diagnose based on objective and subjective measures | 12 | 3.1 | 21 | 5.4 | 353 | 91.5 | 1 |
B27. PCD | Discuss and agree with the patients the appropriate use of medicines, taking into account patients preferences | 14 | 3.6 | 30 | 7.8 | 342 | 88.6 | 1 |
B28. PCD | Document any intervention (e.g. document allergies, medicines and food, in patient medicines history) | 21 | 5.4 | 43 | 11.1 | 322 | 83.4 | 1 |
B29. PCD | Obtain, reconcile, review, maintain and update relevant patient medication and diseases history | 18 | 4.7 | 28 | 7.3 | 340 | 88.1 | 1 |
Organisation and management competencies (n = 328) | Not relevant | Low relevance | Relevant | Group | |||
---|---|---|---|---|---|---|---|
Count | Row (N%) | Count | Row (N%) | Count | Row (N%) | ||
Budget and reimbursement | |||||||
B30. BR | Acknowledge the organisational structure | 16 | 4.9 | 45 | 13.7 | 267 | 81.4 | 1 |
B31. BR | Effectively set and apply budgets | 20 | 6.1 | 53 | 16.2 | 255 | 77.7 | 1 |
B32. BR | Ensure appropriate claim for the reimbursement | 40 | 12.2 | 54 | 16.5 | 234 | 71.4 | 2 |
B33. BR | Ensure financial transparency | 21 | 6.4 | 45 | 13.7 | 262 | 79.9 | 1 |
B34. BR | Ensure proper reference sources for service reimbursement | 34 | 10.4 | 56 | 17.1 | 238 | 72.5 | 2 |
Human resources management | |||||||
B35. HRM | Demonstrate organisational and management skills (e.g. Know, understand and lead on medicines management; risk management; self-management; time management; people management; project management; policy management.) | 8 | 2.4 | 23 | 7 | 297 | 90.6 | 1 |
B36. HRM | Identity and manage human resources and staffing issues | 13 | 4 | 37 | 11.3 | 278 | 84.8 | 1 |
B37. HRM | Participate, collaborate, advice in therapeutic decision-making and use appropriate referral in a multi-disciplinary team | 15 | 4.6 | 29 | 8.8 | 284 | 86.6 | 1 |
B38. HRM | Recognise and manage the potential of each member of the staff and utilise systems for performance management (e.g. carry out staff appraisals) | 12 | 3.7 | 33 | 10.1 | 283 | 86.3 | 1 |
B39. HRM | Recognise the value of the pharmacy team and of a multidisciplinary team | 7 | 2.1 | 25 | 7.6 | 296 | 90.2 | 1 |
B40. HRM | Support and facilitate staff training and professional development | 9 | 2.7 | 23 | 7 | 296 | 90.2 | 1 |
Improvement of service | |||||||
B41. IS | Identify and implement new services (according to local needs) | 7 | 2.1 | 35 | 10.7 | 286 | 87.2 | 1 |
B42. IS | Resolve, follow up and prevent medicines related problems | 11 | 3.4 | 32 | 9.8 | 285 | 86.9 | 1 |
Procurement | |||||||
B43. P | Access reliable information and ensure the most cost-effective medicines in the right quantities with the appropriate quality | 12 | 3.7 | 20 | 6.1 | 296 | 90.2 | 1 |
B44. P | Develop and implement contingency plan for shortages | 16 | 4.9 | 29 | 8.8 | 283 | 86.3 | 1 |
B45. P | Efficiently link procurement to formulary, to push/pull system (supply chain management) and payment mechanisms | 18 | 5.5 | 44 | 13.4 | 266 | 81.1 | 1 |
B46. P | Ensure there is no conflict of interest | 19 | 5.8 | 43 | 13.1 | 266 | 81.1 | 1 |
B47. P | Select reliable suppliers of high-quality products (including appropriate selection process, cost effectiveness, timely delivery) | 16 | 4.9 | 32 | 9.8 | 280 | 85.4 | 1 |
B48. P | Supervise procurement activities | 23 | 7.0 | 34 | 10.4 | 271 | 82.6 | 1 |
B49. P | Understand the tendering methods and evaluation of tender bids | 25 | 7.6 | 50 | 15.2 | 253 | 77.1 | 1 |
Supply chain and management | |||||||
B50. SCM | Demonstrate knowledge in store medicines to minimise errors and maximise accuracy | 15 | 4.6 | 20 | 6.1 | 293 | 89.3 | 1 |
B51. SCM | Ensure accurately verification of rolling stocks | 16 | 4.9 | 30 | 9.1 | 282 | 86 | 1 |
B52. SCM | Ensure effective stock management and running of service with the dispensary | 17 | 5.5 | 18 | 5.2 | 293 | 89.3 | 1 |
B53. SCM | Ensure logistics of delivery and storage | 16 | 4.9 | 23 | 7 | 289 | 88.1 | 1 |
B54. SCM | Implement a system for documentation and record keeping | 14 | 4.3 | 21 | 6.4 | 293 | 89.3 | 1 |
B55. SCM | Take responsibility for quantification of forecasting | 22 | 7.0 | 23 | 6.7 | 283 | 86.3 | 1 |
Work place management | |||||||
B56. WPM | Address and manage day to day management issues | 8 | 2.4 | 20 | 6.1 | 300 | 91.5 | 1 |
B57. WPM | Demonstrate the ability to take accurate and timely decisions and make appropriate judgments | 8 | 2.4 | 15 | 4.6 | 305 | 93 | 1 |
B58. WPM | Ensure the production schedules are appropriately plan and manage | 35 | 10.7 | 52 | 15.9 | 241 | 73.5 | 2 |
B59. WPM | Ensure the work time is appropriately plan and manage | 10 | 3 | 23 | 7 | 295 | 89.9 | 1 |
B60. WPM | Improve and manage the provision of pharmaceutical services | 8 | 2.4 | 20 | 6.1 | 300 | 91.5 | 1 |
B61. WPM | Recognise and manage pharmacy resources (e.g. financial, infrastructure) | 14 | 4.3 | 29 | 8.8 | 285 | 86.9 | 1 |
Professional and personal competencies (n = 305) | Not relevant | Low relevance | Relevant | Group | |||
---|---|---|---|---|---|---|---|
Count | Row (N%) | Count | Row (N%) | Count | Row (N%) | ||
Communication skills | |||||||
B62. CS | Communicate clearly, precisely and appropriately while being a mentor or tutor | 4 | 1.3 | 6 | 2 | 295 | 96.7 | 1 |
B63. CS | Communicate effectively with health and social care staff, support staff, patients, carer, family relatives and clients/customers, using lay terms and checking understanding | 4 | 1.3 | 9 | 3 | 292 | 95.7 | 1 |
B64. CS | Demonstrate cultural awareness and sensitivity | 6 | 2.0 | 17 | 5.6 | 282 | 92.5 | 1 |
B65. CS | Tailor communications to patient needs | 5 | 1.6 | 15 | 4.9 | 285 | 93.4 | 1 |
B66. CS | Use appropriate communication skills to build, report and engage with patients, health and social care staff and voluntary services (e.g. verbal and non-verbal) | 3 | < 0.1 | 10 | 3.3 | 292 | 95.7 | 1 |
Continuing professional development (CPD) | |||||||
B67. CPD | Document CPD activities | 10 | 3.3 | 36 | 11.8 | 259 | 84.9 | 1 |
B68. CPD | Engage with students/interns/residents | 12 | 3.9 | 28 | 9.2 | 265 | 86.9 | 1 |
B69. CPD | Evaluate currency of knowledge and skills | 8 | 2.6 | 25 | 8.2 | 272 | 89.2 | 1 |
B70. CPD | Evaluate learning | 8 | 2.6 | 25 | 8.2 | 272 | 89.2 | 1 |
B71. CPD | Identify if expertise needed outside the scope of knowledge | 9 | 3.0 | 31 | 10.2 | 265 | 86.9 | 1 |
B72. CPD | Identify learning needs | 7 | 2.3 | 28 | 9.2 | 270 | 88.5 | 1 |
B73. CPD | Recognise own limitations and act upon them | 5 | 1.6 | 20 | 6.6 | 280 | 91.8 | 1 |
B74. CPD | Reflect on performance | 4 | 1.3 | 14 | 4.6 | 287 | 94.1 | 1 |
Legal and regulatory practice | |||||||
B75. LRP | Apply and understands regulatory affairs and the key aspects of pharmaceutical registration and legislation | 7 | 2.3 | 23 | 7.5 | 275 | 90.2 | 1 |
B76. LRP | Apply knowledge in relation to the principals of business economics and intellectual property rights including the basics of patent interpretation | 16 | 5.2 | 54 | 17.7 | 235 | 77.1 | 1 |
B77. LRP | Be aware of and identify the new medicines coming to the market | 4 | 1.3 | 25 | 8.2 | 276 | 90.5 | 1 |
B78. LRP | Comply with legislation for drugs with the potential for abuse | 5 | 1.6 | 11 | 3.6 | 289 | 94.8 | 1 |
B79. LRP | Demonstrate knowledge in Marketing and Sale | 24 | 7.9 | 75 | 24.6 | 206 | 67.5 | 1 |
B80. LRP | Engage with health and medicines policies | 3 | < 0.1 | 31 | 10.2 | 271 | 88.9 | 1 |
B81. LRP | Understand the steps needed to bring a medicinal product to the market including the safety, quality, efficacy and pharmacoeconomic assessments of the product | 18 | 5.9 | 41 | 13.4 | 246 | 80.7 | 1 |
Professional and ethical practice | |||||||
B82. PEP | Demonstrate awareness of local/national codes of ethics | 5 | 1.6 | 14 | 4.6 | 286 | 93.8 | 1 |
B83. PEP | Ensure confidentiality (with the patient and other healthcare professionals) | 4 | 1.3 | 10 | 3.3 | 291 | 95.4 | 1 |
B84. PEP | Obtain patient consent (it can be implicit in occasions) | 10 | 3.3 | 21 | 6.9 | 274 | 89.8 | 1 |
B85. PEP | Recognise own limitations | 5 | 1.6 | 14 | 4.6 | 286 | 93.8 | 1 |
B86. PEP | Take responsibility for own action and for patient care | 5 | 1.6 | 11 | 3.6 | 289 | 94.8 | 1 |
Quality assurance and research in the work place | |||||||
B87. QARWP | Apply research findings and understand the benefit risk (e.g. pre-clinical, clinical trials, experimental clinical-pharmacological research and risk management) | 34 | 11.1 | 48 | 15.7 | 223 | 73.1 | 2 |
B88. QARWP | Audit quality of service (ensure that they meet local and national standards and specifications) | 26 | 8.5 | 34 | 11.1 | 245 | 80.3 | 1 |
B89. QARWP | Developed and implement Standing Operating Procedures (SOP’s) | 17 | 5.6 | 17 | 5.6 | 271 | 88.9 | 1 |
B90. QARWP | Ensure appropriate quality control tests are performed and managed appropriately | 39 | 12.8 | 54 | 17.7 | 212 | 69.5 | 2 |
B91. QARWP | Ensure medicines are not counterfeit and quality standards | 16 | 5.2 | 24 | 7.9 | 265 | 86.9 | 1 |
B92. QARWP | Identify and evaluate evidence-base to improve the use of medicines and services | 16 | 5.2 | 32 | 10.5 | 257 | 84.3 | 1 |
B93. QARWP | Identify, investigate, conduct, supervise and support research at the workplace (enquiry-driven practice) | 29 | 9.5 | 48 | 15.7 | 228 | 74.8 | 1 |
B94. QARWP | Implement, conduct and maintain a report system of pharmacovigilance (e.g. report adverse drug reactions) | 17 | 5.9 | 18 | 5.6 | 270 | 88.5 | 1 |
B95. QARWP | Initiate and implement audit and research activities | 33 | 10.8 | 52 | 17.5 | 220 | 72.1 | 2 |
Self-management | |||||||
B96. SM | Apply assertiveness skills (inspire confidence) | 5 | 1.6 | 9 | 3 | 291 | 95.4 | 1 |
B97. SM | Demonstrate leadership and practice management skills, initiative and efficiency | 4 | 1.3 | 12 | 3.9 | 289 | 94.8 | 1 |
B98. SM | Document risk management (e.g. critical incidents) | 14 | 4.6 | 28 | 9.2 | 263 | 86.2 | 1 |
B99. SM | Ensure punctuality | 1 | < 0.1 | 10 | 3.3 | 294 | 96.4 | 1 |
B100. SM | Prioritise work and implement innovative ideas | 4 | 1.3 | 12 | 3.9 | 289 | 94.8 | 1 |