Background
Contextual factors
Geographic and demographic context
Colombian legal framework for PC regulation
The program “Taking Care of You”
Program strategies
Strategies | Objective | Setting | Deliverable |
---|---|---|---|
Education | Inform healthcare providers, families, health care professionals in order to raise awareness | Hospitalization, emergency, PICU, NICU, CCU | Educational discussion meetings, conferences for caregivers, patients, and families. |
Institutional Support | To establish collaborative support between board directors/decision-makers and PPC program leader | Board of directors Education committee Management committee | Reports and meetings that showed the enhancement of humanized care, improvement in patient experience and healthcare personnel experience, health outcomes, and finally resource optimization. |
Academic Support | To educate HCW in PPC and its impact in the healthcare services | All HCW from hospitalization, PICU, NICU, CCU, BMTU | Meetings Conferences Workshops Educational material |
Advocacy With Other Actors In The Health System | To promote PPC with healthcare authorities, scientific societies, the academic community, and stakeholders | health insurance, scientific associations, patient associations, national palliative care scientific associations, territorial health entities | Boards Meetings Conferences, Diplomacy |
Capacity Building | To train and educate the TCY program team in PPC | Postgraduate education: -Universidad Internacional de La Rioja Continued education: -Harvard Medical School courses | Master’s degree Palliative care education and practice course |
Multidisciplinary Team | To organize a multidisciplinary team in PPC that guarantees a comprehensive and holistic approach for the patient and their family needs | FVL | Inclusion of different healthcare workers including a psychologist, social worker, nurse, and spiritual counselor |
Specialized Pediatric Team Leader | To guarantee a comprehensive approach to the pediatric medical conditions in PC | FVL, Pediatrician leader, Department of Palliative Care | A physician with specific training in pediatrics and PPC |
Research | To create an information system that characterizes the population and identifies clinical, economic, and social problems that may contribute to solving scientific gaps and support multilevel decision-making. | FVL | PPC research group Support of research assistant |
Methods
Mapping implementation strategies
Strategies of the program TCY in the matrix
Subcategory | TCY strategy | Strategy objective |
---|---|---|
Implementation Strategies Interventions designed to bring about changes in healthcare organizations, the behavior of healthcare professionals or the use of health services by healthcare recipients | ||
Category: Interventions targeted at healthcare workers | ||
A. Communities of Practice | Local advocacy to convene capacity building | Train a specialized PPC team through graduate programs abroad |
B. Educational Materials | Design and create written, and online evidence-based information material | Supply healthcare professionals with key objective topics and information on PPC |
C. Educational Meetings | Local, and national educational courses and workshops | Create a successful method to favor mass training and raising awareness on PPC approach and principles for healthcare professionals |
D. Interprofessional Education | Coach national multidisciplinary courses and participation in postgraduate university courses | Increase national multidisciplinary knowledge on palliative philosophy |
E. Patient-Mediated Interventions | Medical, psychological and social work evaluation of the patient and family to discuss as part of multidisciplinary medical board meetings | Provide a psychosocial and medical perspective of the patient and family prior to multidisciplinary decision-making meetings |
Financial Arrangements Changes in how funds are collected, insurance schemes, how services are purchased, and the use of targeted financial incentives or disincentives | ||
Category: Collection of funds | ||
F. External Funding | Apply for funding through a research grant | Promote and sustain pediatric palliative care in a middle-income country |
Category: Insurance schemes | ||
G. Community-Based Health Insurance | Held Advocacy Reunions with health care providers locally | Lower access barriers for patients and families of MIC |
Category: Mechanisms for the payment of health services | ||
H. Payment Methods for Health Workers | Reunions with the board of directors and decision-makers emphasizing the added value of PPC, based on enhancing patient and family satisfaction, patient experience, health humanization, and resource optimization | Obtain institutional support to consolidate the team and decrease the access barrier |
Delivery Arrangements Changes in how, when, and where healthcare is organized and delivered, and who delivers healthcare. | ||
Category: Where care is provided and changes to the healthcare environment | ||
I. Site of service delivery | Promote patient attention in the outpatient scenario through medical order | Since most of the patients are referred to the program from hospitalization, we make sure they can continue attention in the outpatient ward |
Category: Who provides care and how the healthcare workforce is managed | ||
J. Role expansion or task shifting | Coached local interdisciplinary team meetings, educational meetings among the general PC group. | Guide the conformation of the Pediatric Palliative Care team |
Category: Coordination of care and management of care processes | ||
K. Care pathways | Held institutional multidisciplinary meetings with local health care providers | Contextualize life-limiting-and-threatening disease |
L. Case management | Participated in multidisciplinary board meetings with treating specialist and several homecare services | Coordinate and guarantee an integrative followup to improve patients care |
M. Communication between providers | Coached local interdisciplinary team meetings, support for clinical improvement plans of the team and regional educational meetings | Facilitating and establishing communication and developing an improved dialogue. |
N. Continuity of care | While in hospitalization we hold medical board meetings with interdisciplinary teams and promote continuity through outpatient setting followup | Ensuring the responsibility of care and bereavement followup |
O. Disease management | Coached educational team meetings, regional meetings with health care professionals and healthcare providers | Promote adequate quality of life during the health-disease-attention process |
P. Patient-initiated appointment systems | Providing phone advisory 24 h 7 days a week | Around-the-clock availability for care consultation to direction the family and bereavement care |
Q. Referral systems | Coached educational sessions with the hospital’s pediatric departments | Educating about the importance of involving comprehensive care and patients with complex chronic diseases who are candidates for referral to the PPC team |
R. Shared decision-making | Meetings and constant communication is held with TCYteam, treating specialist and the family | Establish individualized management goals |
S. Teams | Coached local interdisciplinary team meetings, support for clinical improvement plans, and regional educational meetings | Establishing a multidisciplinary team that provides organizational status, coordinated care, and capability based on individualized relevance and effectivity |
T. Transition of Care | Interdisciplinary meetings between treating specialist, our team and the family | Provide objective information to the family when a patient’s treatment changes from curative to palliative |
Program outcomes
Education strategies
Results
Coverage
Disease prevalence at the moment of referral to the program
Cause of referral
Pediatric Patient Referral by Departments | ||||||||
---|---|---|---|---|---|---|---|---|
Department | 2017 | 2018 | 2019 | Total | ||||
n | % | n | % | n | % | n | % | |
General pediatric ward | 4 | 40.0% | 398 | 50.0% | 634 | 54.5% | 1036 | 52.7% |
Pediatric ICU | – | – | 192 | 24.3% | 266 | 22.8% | 458 | 23% |
Pediatric Emergency room | 5 | 50.0% | 126 | 15.6% | 150 | 12.7% | 281 | 14.3% |
Neonatal ICU | 1 | 10.0% | 61 | 7.7% | 87 | 7.5% | 149 | 7.6% |
Bone Marrow Transplant | – | – | 13 | 1.6% | 28 | 2.4% | 41 | 2.1% |
Total general | 10 | 100% | 790 | 100% | 1165 | 100% | 1965 | 100% |
Place of death and bereavement follow-up
Place of death | Total n = 288 | 2017a n = 57 | 2018b n = 111 | 2019 n = 120 |
---|---|---|---|---|
Emergency | 24 | 2 | 11 | 11 |
General Pediatric ward | 215 | 39 | 83 | 93 |
Another healthcare institution | 14 | 3 | 1 | 10 |
Home | 35 | 13 | 16 | 6 |
Attendance to bereavement workshop | 79 | 6 | 12 | 61 |