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Erschienen in: Journal of General Internal Medicine 6/2019

28.03.2019 | Capsule Commentary

Capsule Commentary for Rattray et al., “Do You Know What I Know?”: How Communication Norms and Recipient Design Shape the Content and Effectiveness of Patient Handoffs

verfasst von: Sara Dunbar, DO, Kathlyn E. Fletcher, MD MA

Erschienen in: Journal of General Internal Medicine | Ausgabe 6/2019

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Excerpt

Handoff communication is essential to safely and effectively maintain continuity of care while transitioning patients between teams. “Do You Know What I Know” is an article focused on face-to-face communication and social interactions between residents during verbal handoffs.1 In this study, the authors analyzed how residents tailor their approach to handoffs based on the resident receiving the handoff (the “receiver”). Thirty-five residents from three different VAs were interviewed and asked about recent handoff experiences. Using thematic analysis, three key themes were identified: receiver characteristics, type of shift/local practice, and patient acuity/receiver familiarity with the patients. …
Literatur
1.
Zurück zum Zitat Rattray NA, Flanagan ME, Militello MA, Barach P, Franks Z, Ebright P, Rehman SU, Gordon HS, Frankel RM. “Do You Know What I Know?”: How Communication Norms and Recipient Design Shape the Content and Effectiveness of Patient Handoffs. J Gen Intern Med. https://doi.org/10.1007/s11606-018-4755-5 Rattray NA, Flanagan ME, Militello MA, Barach P, Franks Z, Ebright P, Rehman SU, Gordon HS, Frankel RM. “Do You Know What I Know?”: How Communication Norms and Recipient Design Shape the Content and Effectiveness of Patient Handoffs. J Gen Intern Med. https://​doi.​org/​10.​1007/​s11606-018-4755-5
2.
Zurück zum Zitat Starmer AJ, Spector ND, Srivastava R, Allen AD, Landrigan CP, Sectish TC. I-PASS, a mnemonic to standardize verbal handoffs. Pediatrics 2012;129:201–204.CrossRefPubMed Starmer AJ, Spector ND, Srivastava R, Allen AD, Landrigan CP, Sectish TC. I-PASS, a mnemonic to standardize verbal handoffs. Pediatrics 2012;129:201–204.CrossRefPubMed
Metadaten
Titel
Capsule Commentary for Rattray et al., “Do You Know What I Know?”: How Communication Norms and Recipient Design Shape the Content and Effectiveness of Patient Handoffs
verfasst von
Sara Dunbar, DO
Kathlyn E. Fletcher, MD MA
Publikationsdatum
28.03.2019
Verlag
Springer US
Erschienen in
Journal of General Internal Medicine / Ausgabe 6/2019
Print ISSN: 0884-8734
Elektronische ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-019-04921-y

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