Collaboration Between GPs and Psychologists: Dissatisfaction from the Psychologists’ Perspective—A Cross-Sectional Study

Collaborative mental health practices in primary care significantly enhances patients’ health. Collaboration between general practitioners (GPs) and psychologists could improve non-drug mental care. Little is known of psychologists’ perception of GPs and their collaboration. This study aimed to assess the quality of collaboration between GPs and psychologists from the psychologists’ perspective and to identify factors associated with satisfactory collaboration. A questionnaire was sent by post to all private psychologists in a region of France in February, 2017. We carried out descriptive and multivariate analysis of factors associated with satisfactory collaboration. The response rate was 38% (n = 434 out of 1128). Collaboration between GPs and psychologists was considered unsatisfactory by 64% (n = 278) of psychologists. The main barriers reported were lack of time, lack of understanding and poor interactions/communication. Sixty-nine percent of psychologists felt that GPs knew little about their work. Psychologists had professional exchanges with an average of three local GPs and received referral information for 12% of new patients. Out of 10 new patients, 2 were referred by a GP. In a multivariate analysis, satisfactory collaboration was significantly associated with the number of GPs psychologists exchanged with (OR 1.29), receipt of referral information (OR 2.18) and a positive assessment of GPs’ understanding of psychologists’ activity (OR 3.35). Psychologists considered the collaboration between GPs and psychologists as substandard, as well as GPs’ knowledge of psychologists’ activity. More interactions and better understanding would improve their collaboration.