Plain English summary
Background
Methods
Study participants and location
Data collection procedure
Statistical analysis
Results
Client Characteristic |
N (%) |
---|---|
Age (n = 400) | |
15–19 | 49 (12.25) |
20–24 | 136 (34) |
25–34 | 187 (46.75) |
35–45 | 28 (7) |
Diagnosis type (n = 400) | |
Induced Abortion | 325 (81.3) |
Post Abortion Care | 75 (18.7) |
Gestational agea (n = 400) | |
First Trimester | 356 (89.0) |
Second Trimester | 44 (11.0) |
Procedure type (n = 400) | |
Medical abortion | 195 (47.9) |
Manual Vacuum Aspiration | 205 (52.1) |
Facility type (n = 400) | |
Public | 120 (30.0) |
Private | 160 (40.0) |
Marie Stopes (NGO) | 120 (30.0) |
Relationship statusb (n = 381) | |
Married | 190 (50.13) |
Living with partner | 191 (49.87) |
Educational level (n = 400) | |
No formal education | 49 (12.5) |
Primary school | 89 (22.7) |
Secondary school | 135 (33.5) |
Technical school | 61 (15.0) |
University/College Graduate | 66 (16.2) |
Extraction of factors
Component | |||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
4. The health care provider explained my procedure/care to me in a way that I easily understood. | .83 | ||||
2. The health care provider didn’t encourage me to talk about all my problems and concerns. (R) | .80 | ||||
3. The staff at this facility was welcoming and made me feel comfortable with my care. | .76 | ||||
13. Health care provider seemed to want get read of me as soon as possible. (R) | .68 | ||||
9. The health care provider didn’t show respect to what I have to say. (R) | .66 | ||||
8. The health care provider has asked me if I have questions and concerns about the procedure. | .58 | .48 | |||
1. The health care provider treated me in a very friendly and courteous manner. | .56 | ||||
11. Health care provider really cares about me as a person. | .49 | .49 | |||
25. I feel the atmosphere of the procedure room is good. | .88 | ||||
5. The Procedure room was not comfortable and attractive. (R) | .85 | ||||
12. Health facility is not conveniently located. (R) | .77 | ||||
19. Facilities and equipment around the procedure area are not tidy. (R) | .74 | ||||
23. The waiting room seats are uncomfortable. (R) | .70 | ||||
18. There are clear signs and direction to indicate where to go in the service areas. | .77 | ||||
6. The health care provider told me that without using a contraceptive method I could get pregnant again. | .75 | ||||
22. Staffs at the reception ease me to obtain all information I need about the service. | .74 | ||||
14. Health care provider has not given me enough information about the care so that I didn’t know what to expect. (R) | .68 | ||||
17. The health care provider didn’t tell me about follow-up care for when I get home. (R) | .66 | ||||
15. Feel enough privacy while being treated. | .81 | ||||
24. I feel comfortable that no one could observe from outside during examination and procedure had been done. | .73 | ||||
16. I suspect others could listen during counseling and/or procedure had been done. (R) | .63 | ||||
26. I did not feel free during examination and procedure since it was interrupted by others. (R) | .57 | ||||
21. The health care provider has given me medicine to help relieve pain during my procedures. | .83 | ||||
20. I am not confident of the ability of the provider who treat me. (R) | .75 | ||||
7. I doubt that procedure room has adequate medical instruments and equipment needed to provide complete care. (R) | .63 | ||||
10. Health care providers and their staffs were available during my visit. | .60 |
Satisfaction among different groups of women
Characteristic | Mean (SD) |
P
1
|
---|---|---|
Age (n = 400) | 0.127 | |
15–19 | 82.88 (9.86) | |
20–24 | 84.77 (9.84) | |
25–34 | 85.40 (8.97) | |
35–45 | 88 (11.0) | |
Diagnosis type (n = 400) | 0.512
| |
Induced Abortion | 85.21 (9.41) | |
Post Abortion Care | 84.40 (10.24) | |
Gestational age (n = 400) | <0.0013
| |
First Trimester | 84.51 (9.22) | |
Second Trimester | 89.50 (11.18) | |
Procedure type (n = 400) | 0.0024
| |
Medical abortion | 83.53 (9.35) | |
Manual Vacuum Aspiration | 86.51 (9.57) | |
Facility type (n = 400) | <0.0015
| |
Public | 89.61 (11.54) | |
Private | 83.39 (8.06) | |
Marie Stopes (NGO) | 82.73 (7.53) | |
Relationship status (n = 381) | <0.016
| |
Married | 86.32 (9.64) | |
Living with partner | 83.52 (9.21) | |
Educational level (n = 400) | 0.2037
| |
No formal education | 87.08 (9.44) | |
Primary school | 86.97 (9.00) | |
Secondary school | 84.51 (9.93) | |
Technical school | 83.48 (8.78) | |
University/College Graduate | 83.56 (9.91) |