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Erschienen in: Journal of General Internal Medicine 1/2020

28.10.2019 | Innovation and Improvement: Innovations in Medical Education

ECHO Care: Providing Multidisciplinary Specialty Expertise to Support the Care of Complex Patients

verfasst von: Miriam Komaromy, MD, Judy Bartlett, PhD, MPH, Andrea Zurawski, MSN, RN, Sarah R. Gonzales-van Horn, PhD, Summers G. Kalishman, PhD, Venice Ceballos, Xi Sun, PhD, Martin Jurado, BS, Sanjeev Arora, MD

Erschienen in: Journal of General Internal Medicine | Ausgabe 1/2020

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Abstract

Background

Programs for high-need, high-cost (HNHC) patients can improve care and reduce costs. However, it may be challenging to implement these programs in rural and underserved areas, in part due to limited access to specialty consultation.

Aim

Evaluate the feasibility of using the Extension for Community Health Outcomes (ECHO) model to provide specialist input to outpatient intensivist teams (OITs) dedicated to caring for HNHC patients.

Setting

Weekly group videoconferencing sessions that connect multidisciplinary specialists with OITs.

Participants

Six OITs across New Mexico, typically consisting of a nurse practitioner or physician assistant, a registered nurse, a counselor or social worker, and at least one community health worker.

Program Description

OITs and specialists participated in weekly teleECHO sessions focused on providing the OITs with case-based mentoring and support.

Program Evaluation

OITs and specialists discussed 427 highly complex patient cases, many of which had social or behavioral health components to address. In 70% of presented cases, the teams changed their care plan for the patient, and 87% reported that they applied what they learned in hearing case presentations to other HNHC patients.

Discussion

Pairing the ECHO model with intensive outpatient care is a feasible strategy to support OITs to provide high-quality care for HNHC patients.
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Literatur
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Zurück zum Zitat Arora S, Kalishman S, Dion D, et al. Knowledge Networks for Treating Complex Diseases in Remote, Rural, and Underserved Communities. In: Mc Kee A, Eraut M, eds. Learning Trajectories, Innovation and Identity for Professional Development. Dordrecht: Springer Netherlands; 2012:47–70. https://doi.org/10.1007/978-94-007-1724-4_3 CrossRef Arora S, Kalishman S, Dion D, et al. Knowledge Networks for Treating Complex Diseases in Remote, Rural, and Underserved Communities. In: Mc Kee A, Eraut M, eds. Learning Trajectories, Innovation and Identity for Professional Development. Dordrecht: Springer Netherlands; 2012:47–70. https://​doi.​org/​10.​1007/​978-94-007-1724-4_​3 CrossRef
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Zurück zum Zitat Komaromy M, Bartlett J, Zurawski A, et al. A Novel Intervention for High-Need, High-Cost Medicaid Patients: A Study of ECHO Care. J Gen Intern Med. 2018;Under revision. Komaromy M, Bartlett J, Zurawski A, et al. A Novel Intervention for High-Need, High-Cost Medicaid Patients: A Study of ECHO Care. J Gen Intern Med. 2018;Under revision.
Metadaten
Titel
ECHO Care: Providing Multidisciplinary Specialty Expertise to Support the Care of Complex Patients
verfasst von
Miriam Komaromy, MD
Judy Bartlett, PhD, MPH
Andrea Zurawski, MSN, RN
Sarah R. Gonzales-van Horn, PhD
Summers G. Kalishman, PhD
Venice Ceballos
Xi Sun, PhD
Martin Jurado, BS
Sanjeev Arora, MD
Publikationsdatum
28.10.2019
Verlag
Springer US
Erschienen in
Journal of General Internal Medicine / Ausgabe 1/2020
Print ISSN: 0884-8734
Elektronische ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-019-05205-1

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