The online version of this article (doi:10.1007/s10488-015-0710-5) contains supplementary material, which is available to authorized users.
Due to recent increases in the use of feedback from outcome measures in mental health settings, we systematically reviewed evidence regarding the impact of feedback from outcome measures on treatment effectiveness, treatment efficiency, and collaborative practice. In over half of 32 studies reviewed, the feedback condition had significantly higher levels of treatment effectiveness on at least one treatment outcome variable. Feedback was particularly effective for not-on-track patients or when it was provided to both clinicians and patients. The findings for treatment efficiency and collaborative practice were less consistent. Given the heterogeneity of studies, more research is needed to determine when and for whom feedback is most effective.
American Psychiatric Association. (2000). Diagnostic criteria from DSM-IV-TR. Washington, DC: American Psychiatric Association.
American Psychiatric Association. (2015). Understanding mental disorders: your guide to DSM-5 (1st ed.). Washington, DC: American Psychiatric Association.
Ashaye, O. A., Livingston, G., & Orrell, M. W. (2003). Does standardized needs assessment improve the outcome of psychiatric day hospital care for older people? A randomized controlled trial. Aging & Mental Health, 7(3), 195–199. CrossRef
Brodey, B. B., Cuffel, B., McCulloch, J., Tani, S., Maruish, M., Brodey, I., & Unützer, J. (2005). The acceptability and effectiveness of patient-reported assessments and feedback in a managed behavioral healthcare setting. American Journal of Managed Care, 11(12), 774–780. PubMed
Carlier, I. V., Meuldijk, D., Van Vliet, I. M., Van Fenema, E., Van der Wee, N. J., & Zitman, F. G. (2012). Routine outcome monitoring and feedback on physical or mental health status: Evidence and theory. Journal of Evaluation in Clinical Practice, 18(1), 104–110. doi: 10.1111/j.1365-2753.2010.01543.x. CrossRefPubMed
Carman, K. L., Dardess, P., Maurer, M., Sofaer, S., Adams, K., Bechtel, C., & Sweeney, J. (2013). Patient and family engagement: A framework for understanding the elements and developing interventions and policies. Health Affairs, 32(2), 223–231. doi: 10.1377/hlthaff.2012.113332/2/223. CrossRefPubMed
Centre for Reviews and Dissemination. (2009). Systematic reviews: CRD’s guidance for undertaking reviews in healthcare. York: University of York.
Chen, J., Ou, L., & Hollis, S. J. (2013). A systematic review of the impact of routine collection of patient reported outcome measures on patients, providers and health organisations in an oncologic setting. BMC Health Services Research, 13, 211. doi: 10.1186/1472-6963-13-211. CrossRefPubMedPubMedCentral
Cisneros, E. P. (2010). Client/therapist feedback and the role of the alliance on psychotherapy outcomes. Unpublished doctoral dissertation, Loma Linda University, Ann Arbor, Ml.
Copeland, B. T. (2007). Outcome and process measure feedback as they effect therapy outcomes. Unpublished doctoral dissertation. George Fox University, Newberg, OR.
de Jong, K. (2014). Deriving implementation strategies for outcome monitoring feedback from theory, research and practice. Administration and Policy in Mental Health,. doi: 10.1007/s10488-014-0589-6.
de Jong, K., van Sluis, P., Nugter, M. A., Heiser, W. J., & Spinhoven, P. (2012). Understanding the differential impact of outcome monitoring: Therapist variables that moderate feedback effects in a randomized clinical trial. Psychotherapy Research, 22(4), 464–474. doi: 10.1080/10503307.2012.673023. CrossRefPubMed
Galvinhill, P. R. (2001). The effects of providing feedback regarding client symptomatology on psychotherapy outcome. Unpublished doctoral dissertation, University of Cincinnati, Ann Arbor, MI.
Garfield, S. L. (1994). Research on client variables. In A. E. Bergin & S. L. Garfield (Eds.), Handbook of psychotherapy and behavior change. New York: Wiley.
Harmon, S. C., Lambert, M. J., Smart, D. M., Hawkins, E., Nielsen, S. L., Slade, K., & Lutz, W. (2007). Enhancing outcome for potential treatment failures: Therapist-client feedback and clinical support tools. Psychotherapy Research, 17(4), 379–392. CrossRef
Higgins, J. P. T., & Green, S. (2011). Cochrane handbook for systematic reviews of interventions. Retrieved July 20th, 2014, from www.cochrane-handbook.org
Jones, G. M., & Delany, T. (2014). What does collaborative practice mean within mental healthcare? A qualitative study exploring understandings and proposing a definition. Journal of Research in Interprofessional Practice and Education, 3, 1–15.
Lambert, M., Whipple, J., Hawkins, E., Vermeersch, D., Nielsen, S., & Smart, D. (2003). Is it time for clinicians to routinely track patient outcome? A meta-Analysis. Clinical Psychology: Science and Practice, 10(3), 288–301. doi: 10.1093/clipsy.bpg025.
Lester, M. C. (2012). The effectiveness of client feedback measures with adolescents in an acute psychiatric inpatient setting. Unpublished doctoral dissertation, University of Central Arkansas, Conway, AR.
Michie, S., McCaffery, K., & Henegan, C. (2008). Monitoring as a learning and motivational tool. In P. Glasziou, L. Irwig, & J. K. Aronson (Eds.), Evidence-based medical monitoring: from principles to practice (pp. 123–139). Oxford: Blackwell Publishing Ltd. CrossRef
Popay, J., Roberts, H., Sowden, A., Petticrew, M., Arai, L., Rodgers, M.,… Duffy, S. (2006). Guidance on the conduct of narrative synthesis in systematic reviews. A Product from the ESRC Methods Programme.
Priebe, S., McCabe, R., Bullenkamp, J., Hansson, L., Lauber, C., Martinez-Leal, R., & Wright, D. J. (2007). Structured patient-clinician communication and 1-year outcome in communitymental healthcare. Cluster randomised controlled trial. British Journal of Psychiatry,. doi: 10.1192/bjp.bp.107.036939.
Probst, T., Lambert, M. J., Dahlbender, R. W., Loew, T. H., & Tritt, K. (2014). Providing patient progress feedback and clinical support tools to therapists: Is the therapeutic process of patients on-track to recovery enhanced in psychosomatic in-patient therapy under the conditions of routine practice? Journal of Psychosomatic Research, 76(6), 477–484. doi: 10.1016/j.jpsychores.2014.03.010. CrossRefPubMed
Probst, T., Lambert, M. J., Loew, T. H., Dahlbender, R. W., Gollner, R., & Tritt, K. (2013). Feedback on patient progress and clinical support tools for therapists: Improved outcome for patients at risk of treatment failure in psychosomatic in-patient therapy under the conditions of routine practice. Journal of Psychosomatic Research, 75(3), 255–261. doi: 10.1016/j.jpsychores.2013.07.003. CrossRefPubMed
Reese, R. J., Usher, E. L., Bowman, D. C., Norsworthy, L. A., Halstead, J. L., Rowlands, S. R., & Chisholm, R. R. (2009b). Using client feedback in psychotherapy training: An analysis of its influence on supervision and counselor self-efficacy. Training and Education in Professional Psychology, 3(3), 157–168. doi: 10.1037/a0015673. CrossRef
Reeves, E. K. (2009). The use of psychotherapy feedback on client progress: Implications for training and clinical practice. New York: New York University.
Riemer, M., Rosof-Williams, J., & Bickman, L. (2005). Theories related to changing clinician practice. Child & Adolescent Psychiatric Clinics of North America, 14(2), 241–254. doi: 10.1016/j.chc.2004.05.002
Rise, M. B., Eriksen, L., Grimstad, H., & Steinsbekk, A. (2012). The short-term effect on alliance and satisfaction of using patient feedback scales in mental health out-patient treatment. A randomised controlled trial. BMC Health Services Research, 12, 348. doi: 10.1186/1472-6963-12-348. CrossRefPubMedPubMedCentral
Scheier, M. F., & Carver, C. S. (2003). Goals and confidence as self-regulatory elements underlying health and illness behaviour. In L. D. Cameron & H. Leventhal (Eds.), Goals and confidence as self-regulatory elements underlying health and illness behaviour. London: Taylor Francis.
Schmidt, U., Landau, S., Pombo-Carril, M. G., Bara-Carril, N., Reid, Y., Murray, K., & Katzman, M. (2006). Does personalized feedback improve the outcome of cognitive-behavioural guided self-care in bulimia nervosa? A preliminary randomized controlled trial. British Journal of Clinical Psychology, 45(Pt 1), 111–121. doi: 10.1348/014466505X29143. CrossRefPubMed
Simon, W., Lambert, M. J., Busath, G., Vazquez, A., Berkeljon, A., Hyer, K., & Berrett, M. (2013). Effects of providing patient progress feedback and clinical support tools to psychotherapists in an inpatient eating disorders treatment program: A randomized controlled study. Psychotherapy Research, 23(3), 287–300. doi: 10.1080/10503307.2013.787497. CrossRefPubMed
Simon, W., Lambert, M. J., Harris, M. W., Busath, G., & Vazquez, A. (2012). Providing patient progress information and clinical support tools to therapists: Effects on patients at risk of treatment failure. Psychotherapy Research, 22(6), 638–647. doi: 10.1080/10503307.2012.698918. CrossRefPubMed
Slade, K. (2008). Improving psychotherapy outcome: the use of immediate electronic feedback and revised clinical support tools. Unpublished doctoral dissertation, Brigham Young University, Provo.
Thomson, R. G., Eccles, M. P., Steen, I. N., Greenaway, J., Stobbart, L., Murtagh, M. J., & May, C. R. (2007). A patient decision aid to support shared decision-making on anti-thrombotic treatment of patients with atrial fibrillation: Randomised controlled trial. Quality & Safety in Health Care, 16(3), 216–223. doi: 10.1136/qshc.2006.018481. CrossRef
Trudeau, L. S. (2000). Effects of a clinical feedback system on client and therapist outcomes in a rural community mental health center. Unpublished doctoral dissertation, Iowa State University, Ames.
Truitt, K. G. (2011). Modeling treatment outcomes in eating disorders. Unpublished doctoral dissertation, Loma Linda University, Ann Arbor, MI.
Valderas, J. M., Kotzeva, A., Espallargues, M., Guyatt, G., Ferrans, C. E., Halyard, M. Y., & Alonso, J. (2008). The impact of measuring patient-reported outcomes in clinical practice: A systematic review of the literature. Quality of Life Research, 17(2), 179–193. doi: 10.1007/s11136-007-9295-0. CrossRefPubMed
van Sonsbeek, M. A., Hutschemaekers, G. G., Veerman, J. W., & Tiemens, B. B. (2014). Effective components of feedback from Routine Outcome Monitoring (ROM) in youth mental health care: Study protocol of a three-arm parallel-group randomized controlled trial. BMC Psychiatry, 14, 3. doi: 10.1186/1471-244X-14-3. CrossRefPubMedPubMedCentral
Whipple, J. L., Lambert, M. J., Vermeersch, D. A., Smart, D. W., Nielsen, S. L., & Hawkins, E. J. (2003). Improving the effects of psychotherapy: The use of early identification of treatment and problem-solving strategies in routine practice. Journal of Counseling Psychology, 50(1), 59–68. doi: 10.1037/0022-0188.8.131.52. CrossRef
Wilson, S. R., Strub, P., Buist, A. S., Knowles, S. B., Lavori, P. W., Lapidus, J., & Vollmer, W. M. (2010). Shared treatment decision making improves adherence and outcomes in poorly controlled asthma. American Journal of Respiratory and Critical Care Medicine, 181(6), 566–577. doi: 10.1164/rccm.200906-0907OC. CrossRefPubMedPubMedCentral
World Health Organization. (1992). The ICD-10 classification of mental and behavioural disorders: Clinical descriptions and diagnostic guidelines. Geneva: World Health Organization.
- Feedback from Outcome Measures and Treatment Effectiveness, Treatment Efficiency, and Collaborative Practice: A Systematic Review
- Springer US
Administration and Policy in Mental Health and Mental Health Services Research
Print ISSN: 0894-587X
Elektronische ISSN: 1573-3289