Skip to main content
Erschienen in: International Archives of Occupational and Environmental Health 1/2010

01.01.2010 | Original Article

Organizational justice, psychological distress, and work engagement in Japanese workers

verfasst von: Akiomi Inoue, Norito Kawakami, Masao Ishizaki, Akihito Shimazu, Masao Tsuchiya, Masaji Tabata, Miki Akiyama, Akiko Kitazume, Mitsuyo Kuroda

Erschienen in: International Archives of Occupational and Environmental Health | Ausgabe 1/2010

Einloggen, um Zugang zu erhalten

Abstract

Purpose

To investigate the cross-sectional association between organizational justice (i.e., procedural justice and interactional justice) and psychological distress or work engagement, as well as the mediating roles of other job stressors (i.e., job demands and job control, or their combination, effort–reward imbalance [ERI], and worksite support).

Methods

A total of 243 workers (185 males and 58 females) from a manufacturing factory in Japan were surveyed using a self-administered questionnaire including the Organizational Justice Questionnaire, Job Content Questionnaire, Effort–Reward Imbalance Questionnaire, K6 scale, Utrecht Work Engagement Scale, and other covariates. Multiple mediation analyses with the bootstrap technique were conducted.

Results

In the bivariate analysis, procedural justice and interactional justice were significantly and negatively associated with psychological distress; they were significantly and positively associated with work engagement. In the mediation analysis, reward at work (or ERI) significantly mediated between procedural justice or interactional justice and psychological distress; worksite support significantly mediated between procedural justice or interactional justice and work engagement.

Conclusion

The effects of organizational justice on psychological distress seem to be mediated by reward at work (or ERI) while those regarding work engagement may be mediated by worksite support to a large extent, at least in Japanese workers.
Anhänge
Nur mit Berechtigung zugänglich
Literatur
Zurück zum Zitat Adams JS (1965) Inequity in social exchange. In: Berkowits L (ed) Advances in experimental social psychology, vol 2. Academic Press, New York, pp 267–299CrossRef Adams JS (1965) Inequity in social exchange. In: Berkowits L (ed) Advances in experimental social psychology, vol 2. Academic Press, New York, pp 267–299CrossRef
Zurück zum Zitat Bakker AB, Demerouti E (2007) The job demands-resources model: state of the art. J Manag Psychol 22:309–328 Bakker AB, Demerouti E (2007) The job demands-resources model: state of the art. J Manag Psychol 22:309–328
Zurück zum Zitat Bakker AB, Hakanen JJ, Demerouti E, Xanthopoulou D (2007) Job resources boost work engagement, particularly when job demands are high. J Educ Psychol 99:274–284CrossRef Bakker AB, Hakanen JJ, Demerouti E, Xanthopoulou D (2007) Job resources boost work engagement, particularly when job demands are high. J Educ Psychol 99:274–284CrossRef
Zurück zum Zitat Baron RM, Kenny DA (1986) The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. J Pers Soc Psychol 51:1173–1182CrossRef Baron RM, Kenny DA (1986) The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. J Pers Soc Psychol 51:1173–1182CrossRef
Zurück zum Zitat Bies RJ, Moag JS (1986) Interactional justice: communication criteria of fairness. In: Lewicki RJ, Sheppard BH, Bazerman MH (eds) Research on negotiation in organizations, vol 1. JAI Press, Greenwich, pp 43–55 Bies RJ, Moag JS (1986) Interactional justice: communication criteria of fairness. In: Lewicki RJ, Sheppard BH, Bazerman MH (eds) Research on negotiation in organizations, vol 1. JAI Press, Greenwich, pp 43–55
Zurück zum Zitat Bourbonnais R (2007) Are job stress models capturing important dimensions of the psychosocial work environment? Occup Environ Med 64:640–641CrossRef Bourbonnais R (2007) Are job stress models capturing important dimensions of the psychosocial work environment? Occup Environ Med 64:640–641CrossRef
Zurück zum Zitat Demerouti E, Bakker AB, de Jonge J, Janssen PPM, Schaufeli WB (2001a) Burnout and engagement at work as a function of demands and control. Scand J Work Environ Health 27:279–286 Demerouti E, Bakker AB, de Jonge J, Janssen PPM, Schaufeli WB (2001a) Burnout and engagement at work as a function of demands and control. Scand J Work Environ Health 27:279–286
Zurück zum Zitat Demerouti E, Bakker AB, Nachreiner F, Schaufeli WB (2001b) The job demands-resources model of burnout. J Appl Psychol 86:499–512CrossRef Demerouti E, Bakker AB, Nachreiner F, Schaufeli WB (2001b) The job demands-resources model of burnout. J Appl Psychol 86:499–512CrossRef
Zurück zum Zitat Edwards JR (2008) To prosper organizational psychology should…overcome methodological barriers to progress. J Organ Behav 29:469–491CrossRef Edwards JR (2008) To prosper organizational psychology should…overcome methodological barriers to progress. J Organ Behav 29:469–491CrossRef
Zurück zum Zitat Elovainio M, Kivimäki M, Helkama K (2001) Organizational justice evaluations, job control, and occupational strain. J Appl Psychol 86:418–424CrossRef Elovainio M, Kivimäki M, Helkama K (2001) Organizational justice evaluations, job control, and occupational strain. J Appl Psychol 86:418–424CrossRef
Zurück zum Zitat Elovainio M, Kivimäki M, Vahtera J (2002) Organizational justice: evidence of a new psychosocial predictor of health. Am J Public Health 92:105–108CrossRef Elovainio M, Kivimäki M, Vahtera J (2002) Organizational justice: evidence of a new psychosocial predictor of health. Am J Public Health 92:105–108CrossRef
Zurück zum Zitat Ferrie JE, Head J, Shipley MJ, Vahtera J, Marmot MG, Kivimäki M (2006) Injustice at work and incidence of psychiatric morbidity: the Whitehall II study. Occup Environ Med 63:443–450CrossRef Ferrie JE, Head J, Shipley MJ, Vahtera J, Marmot MG, Kivimäki M (2006) Injustice at work and incidence of psychiatric morbidity: the Whitehall II study. Occup Environ Med 63:443–450CrossRef
Zurück zum Zitat Fujishiro K, Heaney CA (2009) Justice at work, job stress, and employee health. Health Educ Behav 36:487–504CrossRef Fujishiro K, Heaney CA (2009) Justice at work, job stress, and employee health. Health Educ Behav 36:487–504CrossRef
Zurück zum Zitat Furukawa TA, Kawakami N, Saitoh M, Ono Y, Nakane Y, Nakamura Y, Tachimori H, Iwata N, Uda H, Nakane H, Watanabe M, Naganuma Y, Hata Y, Kobayashi M, Miyake Y, Takeshima T, Kikkawa T (2008) The performance of the Japanese version of the K6 and K10 in the World Mental Health Survey Japan. Int J Methods Psychiatr Res 17:152–158CrossRef Furukawa TA, Kawakami N, Saitoh M, Ono Y, Nakane Y, Nakamura Y, Tachimori H, Iwata N, Uda H, Nakane H, Watanabe M, Naganuma Y, Hata Y, Kobayashi M, Miyake Y, Takeshima T, Kikkawa T (2008) The performance of the Japanese version of the K6 and K10 in the World Mental Health Survey Japan. Int J Methods Psychiatr Res 17:152–158CrossRef
Zurück zum Zitat Hakanen J, Bakker AB, Schaufeli WB (2006) Burnout and work engagement among teachers. J Sch Psychol 43:495–513CrossRef Hakanen J, Bakker AB, Schaufeli WB (2006) Burnout and work engagement among teachers. J Sch Psychol 43:495–513CrossRef
Zurück zum Zitat Inoue A, Kawakami N, Tsutsumi A, Shimazu A, Tsuchiya M, Ishizaki M, Tabata M, Akiyama M, Kitazume A, Kuroda M, Kivimäki M (2009) Reliability and validity of the Japanese version of the Organizational Justice Questionnaire. J Occup Health 51:74–83CrossRef Inoue A, Kawakami N, Tsutsumi A, Shimazu A, Tsuchiya M, Ishizaki M, Tabata M, Akiyama M, Kitazume A, Kuroda M, Kivimäki M (2009) Reliability and validity of the Japanese version of the Organizational Justice Questionnaire. J Occup Health 51:74–83CrossRef
Zurück zum Zitat Johnson JV, Hall EM (1988) Job strain, work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish working population. Am J Public Health 78:1336–1342CrossRef Johnson JV, Hall EM (1988) Job strain, work place social support, and cardiovascular disease: a cross-sectional study of a random sample of the Swedish working population. Am J Public Health 78:1336–1342CrossRef
Zurück zum Zitat Karasek RA (1979) Job demands, job decision latitude, and mental strain: implications for job redesign. Adm Sci Q 24:285–308CrossRef Karasek RA (1979) Job demands, job decision latitude, and mental strain: implications for job redesign. Adm Sci Q 24:285–308CrossRef
Zurück zum Zitat Karasek R (1985) Job content questionnaire and user’s guide. University of Massachusetts at Lowell, Lowell Karasek R (1985) Job content questionnaire and user’s guide. University of Massachusetts at Lowell, Lowell
Zurück zum Zitat Kawachi I (2006) Injustice at work and health: causation or correlation? Occup Environ Med 63:578–579CrossRef Kawachi I (2006) Injustice at work and health: causation or correlation? Occup Environ Med 63:578–579CrossRef
Zurück zum Zitat Kawakami N, Kobayashi F, Araki S, Haratani T, Furui H (1995) Assessment of job stress dimensions based on the job demands-control model of employees of telecommunication and electric power companies in Japan: reliability and validity of the Japanese version of job content questionnaire. Int J Behav Med 2:358–375CrossRef Kawakami N, Kobayashi F, Araki S, Haratani T, Furui H (1995) Assessment of job stress dimensions based on the job demands-control model of employees of telecommunication and electric power companies in Japan: reliability and validity of the Japanese version of job content questionnaire. Int J Behav Med 2:358–375CrossRef
Zurück zum Zitat Kessler RC, Andrews G, Colpe LJ, Hiripi E, Mroczek DK, Normand SL, Walters EE, Zaslavsky AM (2002) Short screening scales to monitor population prevalences and trends in non-specific psychological distress. Psychol Med 32:959–976CrossRef Kessler RC, Andrews G, Colpe LJ, Hiripi E, Mroczek DK, Normand SL, Walters EE, Zaslavsky AM (2002) Short screening scales to monitor population prevalences and trends in non-specific psychological distress. Psychol Med 32:959–976CrossRef
Zurück zum Zitat Kivimäki M, Elovainio M, Vahtera J, Ferrie JE (2003a) Organisational justice and health of employees: prospective cohort study. Occup Environ Med 60:27–34CrossRef Kivimäki M, Elovainio M, Vahtera J, Ferrie JE (2003a) Organisational justice and health of employees: prospective cohort study. Occup Environ Med 60:27–34CrossRef
Zurück zum Zitat Kivimäki M, Elovainio M, Vahtera J, Virtanen M, Stansfeld SA (2003b) Association between organizational inequity and incidence of psychiatric disorders in female employees. Psychol Med 33:319–326CrossRef Kivimäki M, Elovainio M, Vahtera J, Virtanen M, Stansfeld SA (2003b) Association between organizational inequity and incidence of psychiatric disorders in female employees. Psychol Med 33:319–326CrossRef
Zurück zum Zitat Kivimäki M, Vahtera J, Elovainio M, Virtanen M, Siegrist J (2007) Effort-reward imbalance, procedural injustice and relational injustice as psychosocial predictors of health: complementary or redundant models? Occup Environ Med 64:659–665CrossRef Kivimäki M, Vahtera J, Elovainio M, Virtanen M, Siegrist J (2007) Effort-reward imbalance, procedural injustice and relational injustice as psychosocial predictors of health: complementary or redundant models? Occup Environ Med 64:659–665CrossRef
Zurück zum Zitat Koyuncu M, Burke RJ, Fiksenbaum L (2006) Work engagement among women managers and professionals in a Turkish bank: potential antecedents and consequences. Equal Oppor Int 25:299–310CrossRef Koyuncu M, Burke RJ, Fiksenbaum L (2006) Work engagement among women managers and professionals in a Turkish bank: potential antecedents and consequences. Equal Oppor Int 25:299–310CrossRef
Zurück zum Zitat Landsbergis PA, Schnall PL, Warren K, Pickering TG, Schwartz JE (1994) Association between ambulatory blood pressure and alternative formulations of job strain. Scand J Work Environ Health 20:349–363 Landsbergis PA, Schnall PL, Warren K, Pickering TG, Schwartz JE (1994) Association between ambulatory blood pressure and alternative formulations of job strain. Scand J Work Environ Health 20:349–363
Zurück zum Zitat Leventhal GS (1980) What should be done with equity theory? New approaches to the study of fairness in social relationships. In: Gergen K, Greenberg M, Willis R (eds) Social exchange: advances in theory and research. Plenum Press, New York, pp 25–27 Leventhal GS (1980) What should be done with equity theory? New approaches to the study of fairness in social relationships. In: Gergen K, Greenberg M, Willis R (eds) Social exchange: advances in theory and research. Plenum Press, New York, pp 25–27
Zurück zum Zitat Llorens S, Bakker AB, Schaufeli WB, Salanova M (2006) Testing the robustness of the job demands-resources model. Int J Stress Manag 13:378–391CrossRef Llorens S, Bakker AB, Schaufeli WB, Salanova M (2006) Testing the robustness of the job demands-resources model. Int J Stress Manag 13:378–391CrossRef
Zurück zum Zitat Moorman RH (1991) Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? J Appl Psychol 76:845–855CrossRef Moorman RH (1991) Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? J Appl Psychol 76:845–855CrossRef
Zurück zum Zitat Nakane C (1970) Japanese society. University of California Press, Berkeley Nakane C (1970) Japanese society. University of California Press, Berkeley
Zurück zum Zitat Podsakoff PM, MacKenzie SB, Lee JY, Podsakoff NP (2003) Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88:879–903CrossRef Podsakoff PM, MacKenzie SB, Lee JY, Podsakoff NP (2003) Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88:879–903CrossRef
Zurück zum Zitat Preacher KJ, Hayes AF (2008) Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behav Res Methods 40:879–891CrossRef Preacher KJ, Hayes AF (2008) Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behav Res Methods 40:879–891CrossRef
Zurück zum Zitat Schaufeli WB, Bakker AB (2004) Job demands, job resources and their relationship with burnout and engagement: a multi-sample study. J Organ Behav 25:293–315CrossRef Schaufeli WB, Bakker AB (2004) Job demands, job resources and their relationship with burnout and engagement: a multi-sample study. J Organ Behav 25:293–315CrossRef
Zurück zum Zitat Schaufeli WB, Salanova M, González-Romá V, Bakker AB (2002) The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. J Happiness Stud 3:71–92CrossRef Schaufeli WB, Salanova M, González-Romá V, Bakker AB (2002) The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. J Happiness Stud 3:71–92CrossRef
Zurück zum Zitat Schaufeli WB, Bakker AB, Salanova M (2006) The measurement of work engagement with a short questionnaire: a cross-national study. Educ Psychol Meas 66:701–716CrossRef Schaufeli WB, Bakker AB, Salanova M (2006) The measurement of work engagement with a short questionnaire: a cross-national study. Educ Psychol Meas 66:701–716CrossRef
Zurück zum Zitat Shimazu A, Schaufeli WB, Kosugi S, Suzuki A, Nashiwa H, Kato A, Sakamoto M, Irimajiri H, Amano S, Hirohata K, Goto R, Kitaoka-Higashiguchi K (2008) Work engagement in Japan: validation of the Japanese version of the Utrecht work engagement scale. Appl Psychol Int Rev 57:510–523CrossRef Shimazu A, Schaufeli WB, Kosugi S, Suzuki A, Nashiwa H, Kato A, Sakamoto M, Irimajiri H, Amano S, Hirohata K, Goto R, Kitaoka-Higashiguchi K (2008) Work engagement in Japan: validation of the Japanese version of the Utrecht work engagement scale. Appl Psychol Int Rev 57:510–523CrossRef
Zurück zum Zitat Shirom A (2003) Feeling vigorous at work? The construct of vigor and the study of positive affect in organizations. In: Ganster D, Perrewe PL (eds) Research in organizational stress and well-being, vol 3. JAI Press, Greenwich, pp 135–165 Shirom A (2003) Feeling vigorous at work? The construct of vigor and the study of positive affect in organizations. In: Ganster D, Perrewe PL (eds) Research in organizational stress and well-being, vol 3. JAI Press, Greenwich, pp 135–165
Zurück zum Zitat Shrout PE, Bolger N (2002) Mediation in experimental and nonexperimental studies: new procedures and recommendations. Psychol Methods 7:422–445CrossRef Shrout PE, Bolger N (2002) Mediation in experimental and nonexperimental studies: new procedures and recommendations. Psychol Methods 7:422–445CrossRef
Zurück zum Zitat Siegrist J (1996) Adverse health effects of high-effort/low-reward conditions. J Occup Health Psychol 1:27–41CrossRef Siegrist J (1996) Adverse health effects of high-effort/low-reward conditions. J Occup Health Psychol 1:27–41CrossRef
Zurück zum Zitat Siegrist J, Starke D, Chandola T, Godin I, Marmot MG, Niedhammer I, Peter R (2004) The measurement of effort-reward imbalance at work: European comparisons. Soc Sci Med 58:1483–1499CrossRef Siegrist J, Starke D, Chandola T, Godin I, Marmot MG, Niedhammer I, Peter R (2004) The measurement of effort-reward imbalance at work: European comparisons. Soc Sci Med 58:1483–1499CrossRef
Zurück zum Zitat Skarlicki DP, Latham GP (1996) Increasing citizenship behavior within a labor union: a test of organizational justice theory. J Appl Psychol 2:161–169CrossRef Skarlicki DP, Latham GP (1996) Increasing citizenship behavior within a labor union: a test of organizational justice theory. J Appl Psychol 2:161–169CrossRef
Zurück zum Zitat Smith CA, Organ DW, Near JP (1983) Organizational citizenship behavior: its nature and antecedents. J Appl Psychol 68:653–663CrossRef Smith CA, Organ DW, Near JP (1983) Organizational citizenship behavior: its nature and antecedents. J Appl Psychol 68:653–663CrossRef
Zurück zum Zitat Spector PE (2006) Method variance in organizational research: truth or urban legend? Organ Res Methods 9:221–232CrossRef Spector PE (2006) Method variance in organizational research: truth or urban legend? Organ Res Methods 9:221–232CrossRef
Zurück zum Zitat Spector PE, Zapf D, Chen PY, Frese M (2000) Why negative affectivity should not be controlled in job stress research: don’t throw out the baby with the bath water. J Organ Behav 21:79–95CrossRef Spector PE, Zapf D, Chen PY, Frese M (2000) Why negative affectivity should not be controlled in job stress research: don’t throw out the baby with the bath water. J Organ Behav 21:79–95CrossRef
Zurück zum Zitat Sutinen R, Kivimäki M, Elovainio M, Forma P (2005) Associations between stress at work and attitudes towards retirement in hospital physicians. Work Stress 19:177–185CrossRef Sutinen R, Kivimäki M, Elovainio M, Forma P (2005) Associations between stress at work and attitudes towards retirement in hospital physicians. Work Stress 19:177–185CrossRef
Zurück zum Zitat Thibaut J, Walker L (1975) Procedural justice: a psychological analysis. Erlbaum, Hillsdale Thibaut J, Walker L (1975) Procedural justice: a psychological analysis. Erlbaum, Hillsdale
Zurück zum Zitat Tsutsumi A, Ishitake T, Peter R, Siegrist J, Matoba T (2001) The Japanese version of the effort-reward imbalance questionnaire: a study in dental technicians. Work Stress 15:86–96CrossRef Tsutsumi A, Ishitake T, Peter R, Siegrist J, Matoba T (2001) The Japanese version of the effort-reward imbalance questionnaire: a study in dental technicians. Work Stress 15:86–96CrossRef
Zurück zum Zitat Ylipaavalniemi J, Kivimäki M, Elovainio M, Virtanen M, Keltikangas-Järvinen L, Vahtera J (2005) Psychosocial work characteristics and incidence of newly diagnosed depression: a prospective cohort study of three different models. Soc Sci Med 61:111–122CrossRef Ylipaavalniemi J, Kivimäki M, Elovainio M, Virtanen M, Keltikangas-Järvinen L, Vahtera J (2005) Psychosocial work characteristics and incidence of newly diagnosed depression: a prospective cohort study of three different models. Soc Sci Med 61:111–122CrossRef
Metadaten
Titel
Organizational justice, psychological distress, and work engagement in Japanese workers
verfasst von
Akiomi Inoue
Norito Kawakami
Masao Ishizaki
Akihito Shimazu
Masao Tsuchiya
Masaji Tabata
Miki Akiyama
Akiko Kitazume
Mitsuyo Kuroda
Publikationsdatum
01.01.2010
Verlag
Springer-Verlag
Erschienen in
International Archives of Occupational and Environmental Health / Ausgabe 1/2010
Print ISSN: 0340-0131
Elektronische ISSN: 1432-1246
DOI
https://doi.org/10.1007/s00420-009-0485-7

Weitere Artikel der Ausgabe 1/2010

International Archives of Occupational and Environmental Health 1/2010 Zur Ausgabe