nach oben

Community Mental Health Journal

Erschienen in:

01.08.2014 | Brief Report

Exploring the Relationship Between Treatment Satisfaction, Perceived Improvements in Functioning and Well-Being and Gambling Harm Reduction Among Clients of Pathological Gambling Treatment Programs

verfasst von: Shannon M. Monnat, Bo Bernhard, Brett L. L. Abarbanel, Sarah St. John, Ashlee Kalina

Erschienen in: Community Mental Health Journal | Ausgabe 6/2014

Einloggen, um Zugang zu erhalten

Abstract

The objective of this study was to evaluate the relationship between treatment service quality, perceived improvement in social, functional, and material well-being and reduction in gambling behaviors among clients of Nevada state-funded pathological gambling treatment programs. Utilizing survey data from 361 clients from 2009 to 2010, analyses revealed that client satisfaction with treatment services is positively associated with perceived improvements in social, functional, and material well-being, abstinence from gambling, reduction in gambling thoughts and reduction in problems associated with gambling, even after controlling for various respondent characteristics. These findings can be useful to treatment program staff in managing program development and allocating resources.

Adamson, S. J., & Sellman, J. D. (2001). Drinking goal selection and treatment outcomes in out-patients with mild-moderate alcohol dependence. Drug and Alcohol Review, 20, 351–359.CrossRef

Anthony, W., Rogers, E. S., & Farkas, M. (2003). Research on evidence-based practices: Future directions in an era of recovery. Community Mental Health Journal, 39(2), 101–114.PubMedCrossRef

Berghofer, G., Castille, D. M., & Link, B. (2010). Evaluation of client services (ECS): A measure of treatment satisfaction for people with chronic mental illness. Community Mental Health Journal, 47, 399–407.PubMedCrossRef

Blaszczynski, A. (2005). Conceptual and methodological issues in treatment outcome research. Journal of Gambling Studies, 25, 5–11.CrossRef

Blaszczynski, A. P., Dulao, V., & Lange, M. (1997). How much do you spend gambling? Ambiguities in survey questionnaire items. Journal of Gambling Studies, 13, 237–252.PubMedCrossRef

Booth, P. G., Dale, B., & Ansari, J. (1984). Problem drinking goal choice and treatment outcome: A preliminary study. Addictive Behaviors, 9, 357–364.PubMedCrossRef

Booth, P. G., Dale, B., Slade, B. D., & Dewey, M. E. (1992). A follow-up study of problem drinkers offered a goal choice option. Journal of Studies on Alcohol, 53, 594–600.PubMed

Breen, R. B., Zucerkman, N. G., & Walker, H. I. (2001). Cognitive changes in pathological gamblers following a 28-day inpatient program. Psychology of Addictive Behaviors, 15, 246–248.PubMedCrossRef

Campbell, J. (1998). Consumerism, outcomes, and satisfaction: A review of the literature. In R. W. Manderscheid & M. J. Henderson (Eds.), Mental health, United States, 1998. Washington, DC: Center for Mental Health Services.

Carlson, M. J., & Gabriel, R. M. (2001). Patient satisfaction, use of services, and one-year outcomes in publicly funded substance abuse treatment. Psychiatric Services, 52, 1230–1236.PubMedCrossRef

Cho, H., & Kim, W. J. (2012). Racial differences in satisfaction with mental health services among victims of intimate partner violence. Community Mental Health Journal, 48, 84–90.PubMedCrossRef

Damkot, D. K., Pandiani, J. A., & Gordon, L. R. (1983). Development, implementation and findings of a continuing client satisfaction survey. Community Mental Health Journal, 16, 265–278.CrossRef

Dickerson, M., Hinchy, J., & England, S. L. (1990). Minimal treatments and problem gamblers: A preliminary investigation. Journal of Gambling Studies, 6, 87–101.PubMedCrossRef

Dickerson, M., McMillen, J., Hallebone, E., Volberg, R., & Wooley, R. (1997). Definition and incidence of problem gambling, including the socio-economic distribution of gamblers. Melbourne: Victoria Casino and Gambling Authority.

Dickerson, M. G., & Weeks, D. (1979). Controlled gambling as a therapeutic technique for compulsive gamblers. Journal of Behavior Therapy and Experimental Psychiatry, 10, 139–141.CrossRef

Donovan, D. M., Kadden, R. M., DiClemente, C. C., & Carroll, K. M. (2002). Client satisfaction with three therapies in the treatment of alcohol dependence: Results from project MATCH. American Journal on Addictions, 11(4), 291–307.PubMedCrossRef

Dowling, N., Smith, D., & Thomas, T. (2009). A preliminary investigation of abstinence and controlled gambling as self-selected goals of treatment for female pathological gambling. Journal of Gambling Studies, 29, 201–214.CrossRef

Echeburua, E., Baez, C., & Fernandez-Montalvo, J. (1996). Comparative effectiveness of three therapeutic modalities in the psychological treatment of pathological gambling. Behavioral and Cognitive Psychotherapy, 24, 51–72.CrossRef

Edlund, M. J., Young, A. S., Kung, F. Y., Sherbourne, C. D., & Wells, K. B. (2003). Does satisfaction reflect the technical quality of mental health care? Health Services Research, 38, 631–645.PubMedCentralPubMedCrossRef

Gambino, B., Fitzgerald, R., & Shaffer, H. (1993). Perceived family history of problem gambling and scores on SOGS. Journal of Gambling Studies, 9, 169–184.CrossRef

Ganju, V. (1999). The MHSIP consumer survey. Arlington, VA: National Association of State Mental Health Program Directors Research Institute.

Ganju, V., Beall, M. A., Callahan, N., Dailey, W., Dumont Hornik, J. A., Johnson, J. R., et al. (1996). The MHSIP consumer-oriented mental health report card. Washington, DC: Center for Mental Health Services (SAMHSA DHHS).

Garland, A. F., Aarons, G. A., Hawley, K. M., & Hough, R. L. (2003). Relationship of youth satisfaction with mental health services and changes in symptoms and functioning. Psychiatric Services, 54, 1544–1546.PubMedCrossRef

Garland, A. F., Haine, R. A., & Boxmeyer, C. L. (2007). Determinates of youth and parent satisfaction in usual care psychotherapy. Evaluation and Program Planning, 21, 31–45.

Gerber, J. G., & Prince, P. N. (1999). Measuring client satisfaction with assertive community treatment. Psychiatric Services, 50, 546–550.PubMed

Gomes, K., & Pascual-Leone, A. (2009). Primed for change: Facilitating factors in problem gambling treatment. Journal of Gambling Studies, 25, 1–17.PubMedCrossRef

Greenfield, T. X., & Attkisson, C. C. (1989). Steps toward a multifactorial satisfaction scale for primary care and mental health services. Evaluation and Program Planning, 12, 271–278.CrossRef

Herman, S. E. (1997). Exploring the link between service quality and outcomes: Parents’ assessment of family support programs. Evaluation Review, 21, 388–404.PubMedCrossRef

Hodgins, D. C., Currie, S. R., & el-Guebaly, N. (2001). Motivational enhancement and self-help treatments for problem gambling. Journal of Counseling and Clinical Psychology, 69, 50–57.CrossRef

Hodgins, D. C., & Makarchuk, K. (2003). Trusting problem gamblers: Reliability and validity of self-reported gambling behavior. Psychology of Addictive Behaviors, 17, 244–248.PubMedCrossRef

Hodgins, D. C., Peden, N., & Cassidy, E. (2005). The association between comorbidity and outcome in pathological gambling: A prospective follow-up of recent quitters. Journal of Gambling Studies, 21, 255–271.PubMedCrossRef

Holcomb, W. R., Parker, J. C., & Leong, G. B. (1997). Outcomes of inpatients treated on a VA psychiatric unit and a substance abuse treatment unit. Psychiatric Services, 48, 669–704.

Holcomb, W. R., Parker, J. C., Leong, G. B., Thiele, J., & Higdon, J. (1998). Customer satisfaction and self-reported treatment outcomes among psychiatric inpatients. Psychiatric Services, 49, 929–934.PubMed

Howard, P. B., El-Mallakh, P., Rayens, M. K., & Clark, J. J. (2003). Consumer perspectives on quality of inpatient mental health services. Archives of Psychiatric Nursing, 17, 205–217.PubMedCrossRef

Jerrell, J. M. (2006). Psychometrics of the MHSIP adult consumer survey. Journal of Behavioral Health Services & Research, 33, 483–488.CrossRef

Kalman, T. P. (1983). An overview of patient satisfaction with psychiatric treatment. Hospital & Community Psychiatry, 34, 48–54.

Kessler, R. C., & Mroczek, K. (1995). Measuring the effects of medical interventions. Medical Care, 33, 109–119.

Ladouceur, R. (2005). Controlled gambling for pathological gamblers. Journal of Gambling Studies, 21, 51–59.

Larsen, D., Attkisson, C., Hargreaves, W., & Nguyen, T. (1979). Assessment of client/patient satisfaction: Development of a general scale. Evaluation and Program Planning, 2, 197–207.PubMedCrossRef

Leavey, G., King, M., Cole, E., Hoar, A., & Johnson-Sabine, E. (1997). First-onset psychotic illness: Patients’ and relatives’ satisfaction with services. British Journal of Psychiatry, 170, 53–57.PubMedCrossRef

Lesieur, H. R. (1988). Report on pathological gambling in New Jersey. In Report and Recommendations of the Governor’s Advisory Commission on Gambling (pp. 103-165). Trenton, NJ: Governor’s Advisory Commission on Gambling. https://dspace.njstatelib.org/xmlui/handle/10929/24007. Accessed 9 June 2013.

Lesieur, H. R., & Blume, S. B. (1990). Characteristics of pathological gamblers identified among patients on a psychiatric admissions service. Hospital & Community Psychiatry, 41, 1009–1012.

Lesieur, H. R., & Rosenthal, R. J. (1991). Pathological gambling: A review of the literature. Journal of Gambling Studies, 7, 5–39.PubMedCrossRef

Linden, R. D., Pope, H. G., & Jonas, J. M. (1986). Pathological gambling and major affective disorder: Preliminary findings. Journal of Clinical Psychiatry, 47, 201–203.PubMed

Lorenz, V. C., & Yaffee, R. A. (1986). Pathological gambling: Psychosomatic, emotional and marital difficulties as reported by the gambler. Journal of Gambling Behavior, 2, 40–49.CrossRef

Love, R. E., Caid, C. D., & Davis, A. (1979). The user satisfaction survey: Consumer evaluation of an inner city community health center. Evaluation and the Health Professions, 1, 42–54.CrossRef

Mental Health Statistics Improvement Program (MHSIP) Task Force. (1996). The MHSIP consumer-oriented mental health report card: The final report of the MHSIP Task Force on a consumer-oriented mental health report card. Rockville, MD: Center for Mental Health Services.

Mercier, C., Landry, M., Corbiere, M., & Perreault, M. (2004). Measuring clients’ perceptions as outcome measurement. In A. R. Robert & K. R. Yeager (Eds.), Evidence-based practice manual: Research and outcome measures in health and human services (pp. 904–909). London: Oxford University Press.

Meredith, L. S., Orlando, M., Humphrey, N., Camp, P., & Sherbourne, C. D. (2001). Are better ratings of the patient-provider relationship associated with higher quality care for depression? Medical Care, 39, 349–360.PubMedCrossRef

Minsky, J., Riesser, G., & Duffy, M. (1995). The eye of the beholder: Housing preferences of inpatients and their treatment teams. Psychiatric Services, 46, 173–176.PubMed

Mobilia, P. (1993). Gambling as a rational addiction. Journal of Gambling Studies, 9, 121–151.CrossRef

Monnat, S.M. (2008). Predictors of mental health consumer outcomes: A sociodemographic analysis. In Proceedings from the Annual Meeting of the Eastern Sociological Society. New York, NY.

Nathan, P. (2005). Methodological problems in research on treatments for pathological gambling. Journal of Gambling Studies, 21, 111–116.

Nie, N. H., Hull, C. H., Jenkins, J. G., Steinbrenner, K., & Bent, D. H. (1975). Statistical package for the social sciences (2nd ed.). New York: McGraw-Hill.

Ojehagen, A., & Berglund, M. (1989). Changes of drinking goals in a two-year out-patient alcoholic treatment program. Addictive Behaviors, 14, 1–9.PubMedCrossRef

Orford, J., & Keddie, A. (1986). Abstinence or controlled drinking in clinical practice: A test of dependence and persuasion hypothesis. British Journal of Addictions, 51, 495–504.CrossRef

Palleson, S., Mitsem, M., Kvale, G., Johnsen, B. H., & Molde, H. (2005). Outcome of psychological treatments of pathological gambling: A review and meta-analysis. Addiction, 100, 1412–1422.CrossRef

Pascoe, G. C. (1983). Patient satisfaction in primary health care: A literature review and analysis. Evaluation and Program Planning, 6, 299–314.CrossRef

Perreault, M., Katerelos, T. E., Sabourin, S., Leichner, P., & Desmarais, J. (2001). Information as a distinct dimension for satisfaction assessment of outpatient psychiatric services. International Journal of Health Care Quality Assurance, 14, 111–120.CrossRef

Perreault, M., Leichner, P., Sabourin, S., & Gendreau, P. (1993). Patient satisfaction with outpatient psychiatric services: Qualitative and quantitative assessments. Evaluation and Program Planning, 16, 109–118.CrossRef

Perreault, M., White, N. D., Fabres, E., Landry, M., Anestin, A. S., & Robouin, D. (2010). Relationship between perceived improvement and treatment satisfaction among clients of a methadone maintenance program. Evaluation and Program Planning, 33, 410–417.PubMedCrossRef

Petry, N. (2005a). Pathological gambling: Etiology, comorbidity and treatment. Washington, DC: American Psychological Association.

Petry, N. (2005b). Gamblers anonymous and cognitive-behavioral therapies for pathological gamblers. Journal of Gambling Studies, 21, 27–33.PubMedCrossRef

Petry, N. M., Ammerman, Y., Bohl, J., Doersch, A., Gay, H., Kadden, R., et al. (2006). Cognitive-behavioral therapy for pathological gamblers. Journal of Consulting and Clinical Psychology, 74, 555–567.PubMedCrossRef

Raaijmakers, Q. A. W. (1999). Effectiveness of different missing data treatments in surveys with Likert-type data: Introducing the relative mean substitution approach. Educational and Psychological Measurement, 59, 725–748.CrossRef

Rankin, H. (1982). Control rather than abstinence as a goal in the treatment of excessive gambling. Behavior Research and Therapy, 20, 185–187.CrossRef

Robson, E., Edwards, J., Smith, G., & Colman, I. (2002). Gambling decisions: An early intervention program for problem gamblers. Journal of Gambling Studies, 18, 235–255.PubMedCrossRef

Rosecrance, J. (1989). Controlled gambling: A promising future. In H. J. Shaffer, S. A. Stein, B. Gambino, & T. N. Cumming (Eds.), Compulsive gambling: theory, research, and practice (pp. 147–160). Lexington, MA: Lexington Books/D/C/Health and Company.

Ruggeri, M., & Dall’Agnola, R. (1993). The development and use of the Verona Expectations and Care Scale (VECS) and the Verona Service Satisfaction Scale (VSSS) for measuring expectations and satisfaction with community based psychiatric services in patients, relatives and professionals. Psychological Medicine, 23, 511–523.PubMedCrossRef

Sanchez-Craig, M., & Lei, H. (1986). Disadvantages of imposing the goal of abstinence on problem drinkers: An empirical study. British Journal of Addiction, 81, 505–512.PubMedCrossRef

Shaffer, H. J., Hall, M. N., & van der Bilt, J. (1997). Estimating the prevalence of disordered gambling behavior in the United States and Canada: A meta-analysis. Boston: Harvard Medical School Division on Addictions.

Shaffer, H. J., LaBrie, R. A., LaPlante, D. A., Kidman, R. C., & Donato, A. N. (2005). The Iowa gambling treatment program: Treatment outcomes for a follow-up sample. Journal of Gambling Studies, 21, 61–73.CrossRef

Sowers, W. (2005). Transforming systems of care: The American association of community psychiatrists guidelines for recovery oriented services. Community Mental Health Journal, 41, 757–774.PubMedCrossRef

Sylvain, C., Ladouceur, R. L., & Boisvert, J. M. (1997). Cognitive and behavioral treatment of pathological gambling: A controlled study. Journal of Counseling and Clinical Psychology, 65, 727–732.CrossRef

Tanner, B. A. (1982). A multi-dimensional client satisfaction instrument. Evaluation and Program Planning, 5, 161–167.PubMedCrossRef

Teague, G. B., Ganju, V., Hornik, J. A., Johnson, J. R., & McKinney, J. (1997). The MHSIP mental health report card: A consumer-oriented approach to monitoring the quality of mental health plans. Evaluation Review, 21, 330–341.PubMedCrossRef

Toneatto, T., & Dragonetti, R. (2008). Effectiveness of community-based treatment for problem gambling: A quasi-experimental evaluation of Cognitive-Behavioral vs. Twelve-Step Therapy. The American Journal on Addictions, 17, 298–303.PubMedCrossRef

Toneatto, T., & Ladouceur, R. (2003). Treatment of pathological gambling: A critical review of the literature. Psychology of Addictive Behaviors, 17, 284–292.PubMedCrossRef

Turchik, J. A., Karoenko, V., Ogles, B. M., Demireva, P., & Probst, D. R. (2010). Parent and adolescent satisfaction with mental health services: Does it relate to youth diagnosis, age, gender, or treatment outcome? Community Mental Health Journal, 46, 282–288.PubMedCrossRef

Walker, M. B. (1992). The psychology of gambling. Oxford: Pergamon Press.

Walker, M. B. (1993). Treatment strategies for problem gambling: A review of effectiveness. In W. R. Eadington & J. A. Cornelius (Eds.), Gambling behavior and problem gambling (pp. 533–566). Reno. NV: Institute for the Student of Gambling and Commercial Gaming.

Walker, M. B. (2005). Problems in measuring the effectiveness of cognitive therapy for pathological gambling. Journal of Gambling Studies, 21, 81–92.CrossRef

Walker, M., Toneatto, T., Potenza, M. N., Petry, N., Ladouceur, R., Hodgins, D. C., et al. (2006). A framework for reporting outcomes in problem gambling treatment research: The Banff, Alberta Consensus. Addiction, 101, 504–511.PubMedCrossRef

Zhang, Z., Gerstein, D. R., & Friedmann, P. D. (2008). Patient satisfaction and sustained outcomes of drug abuse treatment. Journal of Health Psychology, 13(3), 388–400.PubMedCentralCrossRef

Titel: Exploring the Relationship Between Treatment Satisfaction, Perceived Improvements in Functioning and Well-Being and Gambling Harm Reduction Among Clients of Pathological Gambling Treatment Programs
verfasst von: Shannon M. Monnat
Bo Bernhard
Brett L. L. Abarbanel
Sarah St. John
Ashlee Kalina
Publikationsdatum: 01.08.2014
Verlag: Springer US
Erschienen in: Community Mental Health Journal / Ausgabe 6/2014
Print ISSN: 0010-3853
Elektronische ISSN: 1573-2789
DOI: https://doi.org/10.1007/s10597-013-9635-1

Neu im Fachgebiet Psychiatrie

18.04.2024 | Arterielle Hypertonie | Nachrichten

Update Psychiatrie

Bestellen Sie unseren Fach-Newsletter und bleiben Sie gut informiert.

Newsletter bestellen

Live-Webinar: Aktuelle Leitlinien bei Herz-Kreislauf-Erkrankungen

Springer Medizin

Exploring the Relationship Between Treatment Satisfaction, Perceived Improvements in Functioning and Well-Being and Gambling Harm Reduction Among Clients of Pathological Gambling Treatment Programs

Abstract

Neu im Fachgebiet Psychiatrie

Antihypertensiva schützen auch alte Menschen noch vor Demenz

Delir kann Demenz begünstigen

Zunahme von Geschlechtsinkongruenz und -dysphorie registriert

Vitiligo: Prävalenz steigt und viele Erkrankte werden spät behandelt

Update Psychiatrie

Live-Webinar: Aktuelle Leitlinien bei Herz-Kreislauf-Erkrankungen

Springer Medizin

Abstract

Bitte loggen Sie sich ein, um Zugang zu diesem Inhalt zu erhalten

Weitere Artikel der Ausgabe 6/2014

The Use of the Burden Assessment Scale with Families of a Pediatric Population

Correlates of Secondhand Tobacco Smoke Exposure Among Individuals with a History of Substance Use and/or Psychiatric Disorders Participating in a Tobacco Treatment Program in Vancouver, Canada

Humour-Related Interventions for People with Mental Illness: A Randomized Controlled Pilot Study

Activating People to Address Their Health Care Needs: Learning from People with Lived Experience of Chronic Illnesses

Erratum to: Empowerment and its Associations in Schizophrenia: A Cross-sectional Study

The Impact of Personality Disorders on Legally Supervised Community Treatment: A Systematic Literature Review

Neu im Fachgebiet Psychiatrie

Antihypertensiva schützen auch alte Menschen noch vor Demenz

Delir kann Demenz begünstigen

Zunahme von Geschlechtsinkongruenz und -dysphorie registriert

Vitiligo: Prävalenz steigt und viele Erkrankte werden spät behandelt

Update Psychiatrie