Unbundling evaluation use
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2022, Evaluation and Program PlanningCitation Excerpt :Attempts to distinguish and name all important types of use has still been made, but there are some basic, widely accepted concepts. The use of findings and process use are two distinct dimensions of evaluation use (Alkin & Taut, 2003). The use of findings is usually divided into three types: instrumental, where evaluation findings directly inform decisions; conceptual, where evaluation findings alter awareness and attitudes of decision-makers; and symbolic, where the mere existence of evaluation is used to persuade or convince (King & Pechman, 1984; Leviton & Hughes, 1981; Shulha & Cousins, 1997).
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