Review and special article
Health and the Mobile Phone

https://doi.org/10.1016/j.amepre.2008.05.001Get rights and content

Introduction

Within the next 8 years, annual U.S. expenditure on health care is projected to reach $4 trillion/year, or 20% of the gross domestic product.1 Whether resource consumption of this order of magnitude is sustainable is an open question, but at the very least it suggests the need for population-level solutions for everything from the primary prevention of disease to improving end-of-life care. Ours is a society that often views challenges like this as being solved through the application of technology, and one technology in particular is emerging that may become very important to the delivery of health care and population health: mobile phones. By June 2007 there were 239 million users of mobile phones in the U.S. or 79% of the population,2 and users are highly diverse.3 Mobile phones are beginning to replace landline telephones for some, and except for very young children, may ultimately reach an effective penetration of “one phone: one person” as is already the case in some countries such as Finland.4

This paper provides an overview of the implications of this trend for the delivery of healthcare services and population health. In addition to addressing how mobile phones are changing the way health professionals communicate with their patients, a summary is provided of current and projected technologic capabilities of mobile phones that have the potential to render them an increasingly indispensable personal health device. Finally, the health risks of mobile phone use are addressed, as are several unresolved technical and policy-related issues unique to mobile phones. Because these issues may influence how well and how quickly mobile phones are integrated into health care, and how well they serve the needs of the entire population, they deserve the attention of both the healthcare and public health community.

Section snippets

Technical Capabilities of Mobile Phones

Mobile phones support a variety of technical functions, most basically voice and short message services (SMS or text messages) enabling two-way communication in real time or near-real time. Many mobile phones have a camera to capture pictures or short-duration video that can be viewed on the phone, downloaded to one's computer, or transmitted to others. Data-processing and -storage capabilities resident on mobile phones increase each year and, via connections through a client-server

Experience to Date of Mobile Phones in Health-Related Applications

Several aspects of the impact of mobile phones on personal health are self-evident, for example, the greater ease with which health professionals and patients can reach and leave messages for one another because of fewer barriers related to time of day or location. Because mobile phones are often accessible only by a single individual, outreach for sensitive medical issues can be improved, such as reminders for medical appointments or information on lab results. The convenience of using mobile

Risks and Concerns About the Increasing Use of Mobile Phones

The increased use of mobile phones also raises concerns about risks they pose to health and quality of life. Perhaps the most substantial risk is the use of mobile phones while driving. A recent review of experimental studies of mobile phones and simulated driving situations found slower reaction time to be the most common effect, particularly among drivers aged 50–80 years.13 The review found fewer naturalistic studies, in which normal rather than experimental driving conditions were

Technologies Shaping the Future of Health-Related Mobile Phone Applications

Advances in the technologies that underlie mobile phones are enabling them to become better, faster, and less expensive. Moore's Law, proposed in 1965 by Gordon Moore, the founder of Intel, postulated that the number of transistors on a computer chip doubles about every 24 months.17 This has stood the test of time and, coupled with improvements in wireless technologies, batteries, and interface design, has enabled mobile phones to become an increasingly sophisticated computer and communication

Policy Issues for Mobile Phones and the Role of Health Professionals

Incorporating mobile phone–based health applications into health care, including reimbursement for their use, should depend on the level of evidence that supports their use. However, as this evidence continues to grow, there are several unresolved technical and policy-related issues that may influence both how quickly and how well mobile phones are adopted for use for health-related purposes.

Usability and Access

Technologies intended to be used for health-related purposes should be useable by all types of individuals, including the elderly, people with low literacy, and those with permanent or temporary disability. The majority of mobile phones on the market today are sophisticated devices with relatively complicated user interfaces, often requiring high levels of manual dexterity and visual acuity. Mastery of their functions can sometimes take a long time. There are exceptions to this, such as the

Data Security and Interface with Personal and Medical Health Records

Several aspects of the use of mobile phones for health care raise concerns about health data security and confidentiality, including capturing personal health-related data from a mobile phone, up-linking it to a server, transmitting it to a web-based or other form of electronic personal health or medical record, using the data for interpretation and professional judgments in the care of that individual, and responses back to the person via, for example, an SMS message. The chain of custody of

Openness (Or Lack Thereof)

Mobile phone services are provided by carriers such as Verizon, Sprint, AT&T, and T-Mobile almost always through an “end-to-end” approach in which they purchase handsets from manufacturers and resell them to consumers along with a fixed-term contract for bundles of services for voice, data, SMS, and other services. Because carriers often offer the same or very similar handsets, competition among carriers sometimes comes down to who offers the best of a certain type of service such as

Conclusion

The technologies that underlie mobile phones are becoming more powerful and cheaper, and evidence is beginning to emerge about the value of mobile phones for the delivery of healthcare services and the promotion of personal health. However, important obstacles to the use of mobile phones for health-related purposes also exist. As in other areas of the economy, market-based approaches to overcome these obstacles may not be sufficient to reach all segments of the population and may leave those

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