Low rate of non-attenders to primary care providers in Israel - a retrospective longitudinal study

This work was performed in partial fulfillment of the M.D. thesis requirements of the Sackler Faculty of Medicine, Tel Aviv University.

Debate continues over the contribution to preventive healthcare of the periodic health examination (PHE, also known as the general health check and the routine physical examination) [1, 2]. The Canadian Task Force recommended its abandonment (Canadian Task Force 1979) decades ago and the United States Preventive Services Task Force (USPSTF) issued patient specific recommendations for preventive healthcare instead of a standard general health check (USPSTF 1997). Higher rates of screening and diagnoses have been reported among populations who undergo PHEs [3‐5]. However, if the same persons who undergo PHEs also regularly visit primary care physicians (PCPs), then regular physician visits, whether to PCPs or to PHEs, may be central to optimizing preventive healthcare services. A model that combines reactive and anticipatory care within routine consultations in the primary medical care setting has in fact become recognized as a cost-effective means of providing preventive health care, challenging the need of the PHE [6‐8]. As such, opportunistic screening may be preferable to organized screening.

Krogsbøll et al. conducted a Cochrane review of randomized control studies about general health checks for reducing illness and mortality published until 2010 [9]. Their conclusion was that with the large number of participants and deaths included, the long follow-up periods used in the trials, and considering that death from cardiovascular diseases and cancer were not reduced, general health checks are unlikely to be beneficial.

Provision of comprehensive preventive healthcare within the primary care system depends on regular attendance of the general population to PCPs, particularly by members of subpopulations who are in most need of preventive healthcare services.

We conducted an observational study based on the electronic medical records of the largest health maintenance organization (HMO) in Israel to investigate the proportion and characteristics of patients who do not regularly visit PCPs.

Table 1 shows the characteristics of the study population. Most of the population (64%) had no chronic diseases and 25% had one or two chronic diseases. The frequencies of visits of the study population to PCPs, and to PCPs and DACs, for each of the years in the study period, 2007–2010 are presented in Table 1. The average annual number of visits to PCPs was 7.6 ± 8.7 to 8.3 ± 9.0 (median 5, 25%-75% interval 1–11) and 9.5 ± 10.0 to10.2 ± 10.4 (median 6, 25%-75% interval 1–14) including visits to direct access consultants) in the four years of the study.

Tables 2 and 3 present the numbers and percentages of individuals who did not visit a PCP, and who did not visit a PCP or DAC, respectively, during a 1, 2, 3, and 4 year period, according to demographic and clinical characteristics. For all the characteristics analyzed, statistically significant differences (P < 0.001) were observed in nonattendance to PCPs (Table 3) and to PCPs or DACs (Table 3). While 12.8% of the study population did not visit a PCP during a single year (2007), only 1.5% did not visit a PCP even once during a four year period. Among young children (ages 0–4) and older adults (ages 55–74), the percentages of non-attenders to the PCP were lower than among other age groups. The subgroup with low SES had a relatively low proportion of non-attenders. Altogether, 73.5% of the population visited a PCP at least once each year and 79.2% visited either a PCP or a direct access consultant (DAC) every year during the four year study period. More males were non-attenders than females. Of males aged 20–44, 3% did not visit a PCP in the four year study period and 2.3% did not visit a PCP or a DAC. In contrast, only 1.2% of women of childbearing age did not visit a PCP during the four year study period, and only 0.9% did not visit a PCP or a DAC.

Table 4 presents a multivariate logistic regression analysis for those who did not visit a PCP during the four year study period, compared to the rest of the study population. Only those who were alive for the entire four-year period were included in this analysis. All the variables that were statistically significant in the univariate analysis were found to be associated with nonattendance during a four year period in the multivariate analysis. Having fewer chronic diseases, being a new immigrant, and being male were the strongest predictors of being a non-attender to a PCP for four consecutive years.

During a four year period, 73.5% of the general population visited a primary care physician (PCP) at least once a year, and 79.2% visited either a PCP or a direct access consultant (DAC) every year. Only 1.5% did not visit a PCP during four consecutive years, and 1.2% visited neither a PCP nor a DAC during a four-year period. It follows that the great majority of individuals visited physicians at a frequency that would enable the provision of preventive care according to current Israeli preventive task force recommendations [11]; during acute or chronic care visits. Further, very young children and older adults were age groups least likely to be non-attenders to a PCP, and thus available for case finding preventive care. This is consistent with recommendations for the provision of preventive healthcare services for pregnant women, the very young, and the very old [12].

Surveys show that both patients and physicians expect and value annual visits to a PCP [13‐15]. Moreover, individuals who receive annual examinations were found to feel better, behave healthier, undergo more appropriate screening, and trust their physicians more than patients who did not have annual examinations [13, 16]. Recently, Medicare enrollees who did not visit a primary care physician during a one year period were reported to be less likely to be tested for colorectal cancer than those who did visit [17]. Still, the benefit of PHEs in real patient outcomes: morbidity and mortality have not been established [9]. Whether chronic and acute care visits can provide the same quality of healthcare and physician-patient relationship as a dedicated PHE visit has yet to be determined.

The rate of individuals who did not visit a PCP during three years, 2.5%, is lower than the 9.7% rate reported from a study of 32 general practitioner practices in England [18]. In the National Health Insurance system in Israel all residents are covered; and a visit to a PCP in the CHS is free of copayment. These two facts may contribute to the high visit rate observed in the current study.

The main characteristics of non-attenders to a PCP were: male, age 15 to 44 years, not with low SES, having few or no chronic diseases and being a new immigrant. Other than new immigrant status, none of the characteristics found to be prominent among non-attenders correspond with higher health risks than in the rest of the population. This supports information gained from interviews with three-year non-attenders to general practitioner services in England [18]. The investigators of the study recommended against targeting the non-attenders for preventive healthcare, since their higher levels of perceived health reduced the likelihood of their responding to an invitation to a general health check. From a review of 39 studies, Dryden (2012) reported non-attenders to general checks to be more likely of low socioeconomic status, unemployed or less well educated, and more likely to be single and non-white. Cardiovascular risk factors, including smoking, were more prevalent among non-attenders. Non-attenders valued health less strongly, felt less in control of their health, and were less likely to believe in the efficacy of health checks [19]. In Israel Eshel et al. found that as a group, the older Israelis who do not initiate PCP visits are healthier than those who do [20]. On the other hand Khanassov et al. in a commentary to this study emphasize the fact that the lower rate of chronic disease may be an artifact [21]. The provision of preventive healthcare by means of PCP visits may respond better to population-wide healthcare needs, while PHEs may perpetuate the inverse care law, by which good healthcare is provided inversely to medical need [22].

The demonstration in the current study that the primary care system reaches the vast majority of individuals supports the combination of reactive and anticipatory care within routine consultations as a comprehensive and egalitarian way of providing preventive healthcare, at least in Israel. The exception is the sub-population of new immigrants. Similarly, new immigrants in Canada were found to screen less for cervical cancer than the rest of the population [23].

The capability of PCPs to provide preventive health services is dependent on the time allotted such services as well as physician and patient awareness and cooperation. A retrospective chart audit conducted in Canada revealed that preventive screening occurred at low rates at general practitioner clinics [24]. Not surprisingly, time constraints have been found to limit physician compliance to preventive service recommendations [25, 26].

Possible information bias is a limitation of this study. There is a substantial number of physician visits that are administrative (repeat prescription, fill out forms, etc.), and do not necessarily involve actual patient-physician contact, but we presume that in such cases at least some of the annual visits are “face to face” medical encounters. In rural villages, medical problems may more likely be resolved by visits with local nurses, who may be more accessible than physicians. Further, the fact that non-attenders were diagnosed with fewer chronic diseases does not indicate that they are healthier. Nevertheless, non-attenders to the PCP in Israel were found to feel healthier and to be healthier as well [27]. Another limitation to the current study is that some of those classified as “new immigrants”, particularly non-attenders, may live outside Israel. The fact that new immigrants to Israel usually keep their original residency increases the probability of such events.

In conclusion, we found that in a large cohort, served by the major HMO in Israel, the vast majority (98.5%) of the population visits a physician within a four-year period. Other than new immigrant status, none of the characteristics identified for nonattendance suggest increased need for healthcare services.

These findings support the possibility that implementation of preventive healthcare measures based on the case-finding method in primary care facilities could be practical.

Dana Rosen MD thesis at the Tel Aviv University.

In memory of Dr. Sasson Nakar who was one of the tutors of D. Rosen in her Thesis.