Background
Methods
Study setting and population
Measurements
Statistical analyses
Results
n (%) | |
---|---|
Gender | |
Male | 221 (53.2) |
Female | 195 (46.8) |
Nationality (parent/legal guardian) | |
Italian | 382 (91.8) |
Foreign subjects | 34 (8.2) |
Level of education (parent/legal guardian) | |
University | 109 (26, 2) |
High school | 206 (49.5) |
Junior high school | 76 (18.5) |
Missing information | 25 (6) |
Triage code | |
Red (very critical) | – |
Yellow (moderately critical) | 13 (3.2) |
Green (urgent, not critical) | 336 (80.8) |
White (not urgent). | 40 (9.6) |
Missing information | 27 (6.4) |
Chronic disease | |
Yes | 15 (3.6) |
No | 401(96.4) |
Complete Visual Care measure for age group (years) | |
< 7 (Visual Care measure 10Q–Parents) | 232 (55.8) |
7–11 years (Visual Care measure 5Q) | 85 (20.4) |
> 11 (Visual Care measure 10Q) | 58 (14) |
Incomplete Visual Care measure | |
...with missing values | 22 (5.2) |
...with at least one “not applicable” response | 19 (4.5) |
Items How was the doctor at… | Poor % | Fair % | Good % | Very good % | Excellent % | Does not apply % | Missing % |
---|---|---|---|---|---|---|---|
1. Making you/your child feel at ease? (being friendly and warm towards you/your child) N. of answers: 324 | – | – | 8.6 | 30 | 60.8 | 0.6 | 0.0 |
2. Letting you/your child tell your ‘story’ (giving you time to fully describe things in your own words) N. of answers: 324 | – | 0.6 | 11 | 30.5 | 57 | 0.9 | – |
3 Really listening? (paying close attention to what you/your child were saying) N. of answers: 315 | – | 0.3 | 11.4 | 27.5 | 60.2 | 0.6 | – |
4 Being interested in your child as a whole person? (asking/knowing relevant details about their life, their situation) N. of answers: 324 | – | 2.4 | 13.8 | 25.7 | 56.6 | 1.2 | 0.3 |
5 Fully understanding your concerns? (communicating that s/he had accurately understood your/your child’s problems) N. of answers: 324 | – | 0.9 | 11.6 | 33.9 | 51.8 | 1.2 | 0.6 |
6 Showing care and compassion? (seeming genuinely concerned) N. of answers: 317 | – | 1.5 | 11.4 | 32.5 | 52.5 | 0.9 | 1.2 |
7 Being positive? (having a positive approach and positive attitude) N. of answers: 324 | – | 0.4 | 8.9 | 29.7 | 59.8 | 0.6 | 0.6 |
8 Explaining things clearly? (fully answering your/your child’s questions, giving you/ your child enough information) N. of answers: 324 | – | 0.6 | 7.7 | 30.2 | 60.2 | 0.6 | 0.6 |
9 Helping you to take control? (exploring with you/ your child what you can do to improve your child’s health yourself) N. of answers: 324 | – | 0.9 | 11.2 | 34.6 | 49 | 3.7 | 0.6 |
10 Making a plan of action? (discussing the options, involving you/ your child as much as you want) N. of answers: 320 | – | 1.3 | 13,8 | 29.7 | 49 | 5.6 | 0.6 |
Items How was the doctor at… | Poor % | Fair% | Good % | Very good % | Excellent % | Does not apply % | Missing % |
---|---|---|---|---|---|---|---|
1 Making you feel happy and relaxed? (being friendly and caring and making you feel calm) N. of answers: 92 | – | 2.1 | 10.8 | 26.3 | 60.8 | – | – |
2 Asking questions and letting you talk? (being interested in you and giving you time to speak) N. of answers: 92 | – | 2.1 | 9.8 | 25.1 | 63 | – | – |
3 Listening and understanding? (paying attention and knowing the things you find difficult) N. of answers: 92 | – | 4.3 | 4.3 | 28.4 | 63 | – | – |
4 Explaining things? (answering questions, giving you clear information and instructions) N. of answers: 89 | – | 1.1 | 7.6 | 22.8 | 64.2 | 4.3 | – |
5. Making a plan? (encouraging you, talking about what to do next, involving you as much as you want) N. of answers: 88 | – | 3.2 | 5.5 | 27.1 | 60.9 | 3.3 |
Reliability and factor analysis of the Visual CARE measure
Items How was the doctor at… | Corrected item-total correlation | Average inter-item covariance | Cronbach’s alpha if item deleted | Factor 1 | Uniqueness |
---|---|---|---|---|---|
1. Making you/your child feel at ease? | 0.83 | 0.36 | 0.94 | 0.81 | 0.33 |
2. Letting you/your child tell your ‘story’ | 0.85 | 0.35 | 0.94 | 0.83 | 0.29 |
3. Really listening? | 0.88 | 0.34 | 0.94 | 0.88 | 0.22 |
4. Being interested in your child as a whole person? | 0.76 | 0.35 | 0.95 | 0.73 | 0.46 |
5. Fully understanding your concerns? | 0.88 | 0.34 | 0.94 | 0.87 | 0.23 |
6. Showing care and compassion? | 0.85 | 0.34 | 0.94 | 0.83 | 0.30 |
7. Being positive? | 0.83 | 0.36 | 0.95 | 0.82 | 0.32 |
8. Explaining things clearly? | 0.79 | 0.36 | 0.95 | 0.78 | 0.38 |
9. Helping you to take control? | 0.79 | 0.36 | 0.95 | 0.85 | 0.26 |
10. Making a plan of action? | 0.86 | 0.34 | 0.94 | 0.86 | 0.25 |
Items How was the doctor at… | Item-total correlation | Average inter-item covariance | Cronbach’s alpha if item deleted | Factor 1 | Uniqueness |
---|---|---|---|---|---|
1. Making you feel happy and relaxed? | 0.80 | 0.35 | 0.87 | 0.76 | 0.42 |
2. Asking questions and letting you talk? | 0.89 | 0.32 | 0.84 | 0.89 | 0.19 |
3. Listening and understanding? | 0.80 | 0.35 | 0.87 | 0.76 | 0.40 |
4. Explaining things? | 0.82 | 0.35 | 0.85 | 0.77 | 0.40 |
5. Making a plan? | 0.81 | 0.35 | 0.86 | 0.75 | 0.43 |