Introduction
Palliative care is defined by the World Health Organization (WHO) as “an approach that improves the quality of life of patients and their families facing the problem associated with life-threatening illness…” [
1]. It is a team-based, holistic approach that aims to address the multidimensional needs of patients and families: physical, psychological, social, and spiritual [
1]. The basic palliative care needs of patients are managed by the patient’s usual care team (for example, primary care practitioner, cardiologist, heart failure nurse), while more complex needs are managed by a multidisciplinary specialist team with extensive training in palliative care [
2,
3].
Patients with heart failure have a significant symptom burden and palliative care needs [
4,
5], which are comparable with those with cancer [
6,
7]. Several guidelines call for integrating palliative care into standard heart failure management [
8‐
10]. Providing palliative care to these patients results in an improvement in their physical and psychological symptoms, quality of life, and satisfaction; increase in documentation of care preferences; and decrease in the use of medical service [
11‐
13]. Despite this, patients with heart failure have less access to palliative care than those with cancer, and most of their palliative care consultations occur late in their life [
14]. There are many barriers to providing palliative care to patients with heart failure [
15,
16]. One major barrier is the difficulty in identifying those who need palliative care [
17].
Using structured research tools can aid in identifying patients with heart failure who need palliative care [
18]. Generally, these tools fall in one of two categories: those predicting end of life (prognostic tools) and those assessing/measuring patient needs (needs-assessment/measurement tools) [
18]. Given the unpredictable trajectory of heart failure, prognostic tools are of limited value for identifying patients with a high risk of mortality who can benefit from palliative care [
19]. The National Institute for Health and Care Excellence (NICE) guidelines do not recommend their use to determine if patients with heart failure need palliative care referral [
20]. These tools do not correlate strongly with the palliative care needs of heart failure populations [
19] nor do they account for the improvement in their quality of life [
21]. On the other side, tools that focus on assessing/measuring patient needs, instead of predicting prognosis, are more appropriate for the timely initiation of palliative care for patients with heart failure [
18,
22]. These tools can identify patient needs early before evidence of poor prognosis [
23], provide a systematic assessment/measurement of patients’ needs which are often underreported by patients or assessed/measured differently by healthcare professionals [
24,
25], facilitate discussion with the care team, and elicit patient preferences and goals of care [
26].
Despite their advantages, some challenges exist for the use of palliative care needs-assessment/measurement tools in heart failure populations. These tools require further evaluation to determine their ability to enhance the timely introduction of palliative care in these patients [
18]. Furthermore, most of these tools have not been widely implemented and few have been specifically developed and validated for non-cancer conditions [
27,
28]. Several factors should be taken into consideration when selecting the most appropriate palliative care needs-assessment/measurement tool, including the aim of assessment, target patients, patient capabilities, clinical settings, administration mode, and its psychometric and practicality properties [
27]; the latter defined as the burden of completing the tool on respondents (acceptability) and administrators (feasibility) [
29,
30].
The intended use of the tools is another important factor to guide the selection of appropriate tools [
31]. While some tools are mainly used as screening instruments to identify patients who require palliative care based on their deteriorating health and potential palliative care needs (patient identification tools), others are primarily used to provide a more holistic evaluation of those unmet needs (needs identification tools) [
32]. Furthermore, while some tools are designed to measure patient needs (needs-measurement tools), others are designed to assess these needs as clinical decision aids (needs-assessment tools) [
33]. Needs-measurement tools enable screening, monitoring, and scoring patient needs over time to track changes in health status and evaluate the effectiveness and quality of provided care [
34]. When used alone, these tools may not trigger healthcare professionals to act on the identified needs as they may lack the skills and knowledge to interpret the scores [
35,
36]. Therefore, they may have little contribution to clinical decision-making on their own [
37]. On the other hand, needs-assessment tools, as clinical decision aids, facilitate the evaluation of patient needs, assignment of actions to address those needs, and understanding of care options and outcomes [
33,
38]. These tools are ideally used as adjuncts to patient counseling to assist healthcare professionals in making the most appropriate decisions on patient care [
33]. They are not intended to be prescriptive or used as an endpoint in themselves, but rather as a support and starting point for patient-centered care [
33].
Comparisons between palliative care needs-assessment/measurement tools used in heart failure populations are lacking. It is not known which tools are better for palliative care patient/needs identification and which have the best psychometric and practicality evidence in these patients. There are no systematic reviews to critique these tools in identifying patients with heart failure who have palliative care needs. Three systematic reviews demonstrated tools that could be used to identify palliative care patients in primary care settings [
28,
32,
39]. However, these were not specific to heart failure populations and limited to one setting. Another review of palliative care needs-assessment tools used in patients with chronic heart failure was not systematic, nor did it compare the psychometric properties in detail [
18]. A comprehensive comparison between palliative care needs-assessment/measurement tools used in heart failure populations is needed to determine the most appropriate tools for identifying patients who require palliative care and assessing/measuring their needs. Subsequently, these needs can be acted upon to improve patients’ quality of life.
Review question
What are the most appropriate palliative care needs-assessment/measurement tools for use in patients with heart failure?
Review objectives
1
Identify palliative care needs-assessment/measurement tools used to identify patients with heart failure who have palliative care needs.
2
Compare these tools regarding their content (included items, length, addressed need domains) and context of use (clinical settings, completion method).
3
Compare the development and intended use of the tools.
4
Compare the psychometric and practicality properties of the tools in patients with heart failure.
5
Compare the clinical applications of the tools in identifying patients with heart failure who have palliative care needs.
Discussion
This is the first systematic review that comprehensively compares palliative care needs-assessment/measurement tools used in patients with heart failure. The main review question was to determine the most appropriate palliative care needs-assessment/measurement tools for use in heart failure populations to inform clinical practice. Six tools were identified and compared according to their content and context of use, development, psychometrics and practicality, and applications in identifying patients with palliative care needs. Based on the limited available evidence, NAT:PD-HF is the most appropriate palliative care needs-assessment tool for heart failure populations, though more studies are needed to confirm this. IPOS is promising and shares many advantages of NAT:PD-HF but it is less commonly studied in this population. Generalizability of the review results is limited by the small number of tool-evaluating studies and the heterogeneity of populations, interventions, outcomes, and health settings.
The results of this review are concordant with the recent European Association for Palliative Care (EAPC) position statement where a comprehensive palliative care needs-assessment tool was suggested to identify patients with unmet needs [
9]. NAT:PD-HF, being validated for patients with heart failure, was suggested as an example of such a tool but this was not based on detailed comparisons with other tools. IPOS was also suggested as a trigger to initiate palliative care but categorized separately as a symptoms-assessment tool. SPICT was considered a patient identification tool that does not detail individual needs. Although SPICT was recommended over other tools in one review to identify palliative patients, this was concluded for the general population in primary care, and neither NAT:PD-HF nor IPOS was included in that review [
39].
NAT:PD-HF was not identified in three previous systematic reviews that looked for tools used to identify general populations with palliative care needs in primary care [
28,
32,
39]. It was probably seen as a needs identification rather than a patient identification tool. Indeed, NAT:PD-HF was developed for identifying patient needs rather than screening patients who require palliative care, although it has been used for both purposes [
51,
58,
59]. Another non-systematic review of palliative care needs-assessment in patients with chronic heart failure included NAT:PD-HF but it did not seek which tool is the most appropriate for this population [
18].
The tools have different items to identify patients with palliative care needs, including the surprise question, indicators of deterioration, and reported symptoms and concerns. The potential use of the surprise question as a simple method for identifying patients with palliative care needs had been acknowledged [
85,
86]. However, RADPAC developers did not recommend it to trigger end of life discussions [
60], and although it was included in SPICT original versions, it was removed later. Apart from this question, the items of some tools (GSF-PIG, RADPAC, and SPICT) address mainly patient physical symptoms. These tools may not be able to identify relatively asymptomatic patients with a high risk of dying [
87,
88]. Therefore, a more comprehensive needs-assessment/measurement tool like NAT:PD-HF or IPOS would be more appropriate to use in this population.
The length of time to complete the tools should be accounted for to prevent staff/patient burden [
27]. Reasons for the differences between the tools in time for completion include the tool purpose, number of items, and completion method [
27,
39]. NAT:PD-HF and IPOS aim to identify the multidimensional palliative care needs of patients and hence, they have the largest number of items to complete. All items require clinical judgement or patient/informal caregiver input which may increase completion time [
39]. The
action taken section of NAT:PD-HF may contribute to the longer time needed to fill the tool compared with IPOS, but it may also prompt staff to think about how to act on the identified needs. IPOS does not have such section and it may just be filled and filed without having a clinical effect [
26]. IPOS patient version (PROM) can be used outside the consultation time where each question is answered to provide a score measure for each concern and symptom. Conversely, although NAT:PD-HF takes a relatively few minutes to complete the form itself, it represents information obtained throughout a longer clinical assessment. This may explain the long time needed to complete its Dutch translation (26 min) [
59]. Interestingly, the original cancer version of NAT:PD-HF (NAT:PD-C) did not prolong the average consultation time (18 min) indicating that the tool items are normally evaluated during consultations [
89]. The other tools (GSF-PIG, RADPAC, SPICT, and NECPAL) are clinical consultation aids, like NAT:PD-HF, but they require screening medical records in addition to subjective judgements. No data about time for completion were available on the latest version of these tools at the time of synthesizing the evidence.
Regarding tools’ development, GSF-PIG, SPICT, and NECPAL were derived from prognostic tools but the focus has been shifted from determining prognosis to assessing needs for recognizing eligible patients for palliative care. This is supported by the results of a study where a high level of need was observed among patients identified by GSF-PIG although few of them died within a 12-month follow-up period [
19]. Indeed, GSF-PIG was renamed from
Prognostic Indicator Guidance to
Proactive Identification Guidance although the tool content only showed minimal changes [
70]. Likewise, the aim of SPICT was changed from “identifying people at risk of deteriorating and dying” to “identify people whose health is deteriorating [and] assess them for unmet supportive and palliative care needs…” [
77]. Despite these endeavors, these tools are still used to determine prognosis which informs patient eligibility for palliative care [
19,
78,
90].
The tools are not necessarily mutually exclusive; indeed, they can be used for different, and possibly complementary, purposes. One scenario is the use of one tool to screen for patients who require palliative care (patient identification), followed by another tool to evaluate their needs more comprehensively (needs identification) [
32]. In this case, the patient identification tool provides a quick snapshot of patient needs, while the needs identification tool provides a more complete picture and holistic evaluation of these needs [
27]. Another scenario is the use of one tool to measure general patient needs over time and another tool to identify specific needs and triage action to meet those needs [
91]. IPOS, as a generic outcome measure which provides a total score and individual scores of patient needs, could provide a general summary of patient needs which could be then assessed in more detail using the heart failure specific tool NAT:PD-HF by determining the level of concern for each need and assigning actions to address those needs. Another possible use of the tools is to identify patients with specialist palliative care needs to be included in a randomized controlled trial of specialist palliative care versus standard care [
92]. Providing a specialist palliative care intervention to those identified to have specialist palliative care needs is necessary to avoid diluting the effect size. This issue is common in heart failure research where patients with specialist palliative care needs are not differentiated from patients without these needs.
Given that the tools serve different purposes, their psychometric properties are not directly comparable. Nonetheless, no tool had been tested as widely as NAT:PD-HF. Original NAT:PD-HF has good validity and inter-rater reliability and was acceptable to staff and patients [
51,
58]. The poor psychometric and practicality properties of Dutch NAT:PD-HF have several possible reasons [
59]. Firstly, although the tool was translated using a forward-backward procedure, cultural adaptation was not adopted upon translation. Cultural adaptation is needed when a tool is used in another country and language to maintain its content validity [
93], and poor translation may create an inequivalent tool to the original one [
93,
94]. Secondly, the evaluating study was not designed as a primary psychometric study and its focus was not to test construct and criterion validity. Nonetheless, the correlation between some Dutch NAT:PD-HF items and three outcome measures was examined in an exploratory secondary analysis, and the results provided information on both validity types. Thirdly, the small sample size was a contributor to the lack of relationship between the constructs. Lastly, the heart failure nurses who administered the tool to patients lacked skills, knowledge, training, and experience in palliative care which led to difficulties in understanding the tool questions. This suggests that implementation issues may affect the tools’ ability to identify patient needs.
Two approaches were suggested in this review to evaluate the tools in identifying patients with palliative care needs. The first approach is to assess their identification ability by calculating the proportion of identified palliative patients (the more patients identified, the better is the tool). It was noted that a high proportion of identified patients may not always reflect a good tool’s identification ability. Proportions may be misleadingly high or low if the tool is used by untrained or unskilled staff or if few patients are screened [
48,
49]. Also, a low proportion may reflect less severe disease rather than weak identification ability. Therefore, a better approach to evaluate the tools is to assess the appropriateness of identification by evaluating the health status of identified patients. Issues with identification were suggested for RACPAC and NECPAL. RADPAC-trained primary care practitioners identified a few patients for palliative care [
62], most likely because the tool covers only physical patient needs so it could not identify those with psychosocial and spiritual needs. For NECPAL, more than 90% of patients with a negative answer to the surprise question were identified by the tool across all the evaluating studies [
52‐
54,
67], which may suggest a little added value of the detailed NECPAL compared with the surprise question alone.
The lack of intervention effect of IPOS and Dutch NAT:PD-HF on health outcomes has many possible reasons [
56,
59]. Firstly, the evaluating studies were not designed to test effectiveness. Secondly, worsening of health status over time is expected in patients with heart failure [
8]. Without a control group, it is not possible to see a signal of benefit over time; deterioration may have happened faster without the intervention. Lastly, the actions taken by the nurses to address the identified patient needs might be inappropriate as they were not offered clinical guidelines on how to act upon the results of the tools. The interviews with heart failure nurses and patients after the IPOS intervention revealed that it could not trigger nurses to act on the identified needs [
26]. The several barriers listed for Dutch NAT:PD-HF by interviewed heart failure nurses indicate the improper translation of the tool and lack of palliative care knowledge among nurses [
59]. For RADPAC intervention, the lack of significant effect was justified by the small proportion of identified patients and identifying practitioners [
61,
62]. The difficulty in identifying palliative patients with heart failure as reported by the interviewed primary care practitioners after the intervention revealed a tool identification problem [
64].
To be clinically relevant, palliative care needs-assessment/measurement tools should be successfully implemented in practice by healthcare professionals. Barriers to implementation include high workload of healthcare professionals and limited resources and capacities; lack of expertise, knowledge, education, and training about palliative care in heart failure; and lack of communication skills with patients and informal caregivers [
32,
59]. Additional barriers adopted from similar discussions on implementing advance care planning in heart failure care, where needs-assessment is a key element [
95], exist on different levels. These include lack of support at the health system and institutional level; lack of an electronic information-recording and exchange system; lack of public education about palliative care; fear of losing hope and causing concern if palliative care is discussed with patients and informal caregivers; lack of trust and a long relationship with patients and informal caregivers to enable palliative care discussions; unstable physical, cognitive, and emotional conditions of patients; emotional impact on healthcare professionals when discussing palliative care; misconception that palliative care discussions reflect treatment failure; and lack of collaboration between healthcare professionals and consensus on who should fill the tool and assess the needs [
96‐
98]. It is essential to overcome these barriers because no matter how well-developed, valid, acceptable, and feasible the tools are, they would be ineffective in clinical practice if no attention is paid to implementation issues. Successful implementation of the tools would facilitate the timely identification of patients with palliative care needs and subsequent access to palliative care services [
32].
Strengths and limitations
This review adopted a systematic method to search for relevant evidence, screen retrieved studies and tools, extract data from included ones, assess their quality, and synthesize their findings. A broad search strategy was used to retrieve most of the relevant studies. The review was not restricted to quantitative or qualitative studies as both were sought. It was written following the adapted PRISMA reporting guideline to enhance transparency [
41]. The choice of the most appropriate tools was based on comprehensive comparisons according to predetermined criteria. Although NAT:PD-HF was suggested as an example of a good needs-assessment tool in the EAPC statement and another review, this was not based on such comparisons [
9,
18].
The review has some limitations. Firstly, tools were excluded if they were not developed for palliative care patient/needs identification or used for identifying heart failure populations with palliative care needs in a single study retrieved through the review search. Including these tools in the review could have altered its findings. Secondly, the second reviewer was only partly involved in study screening, data extraction, and quality appraisal. He was not involved in assessing the tools’ psychometric and practicality properties and synthesizing the evidence. Thirdly, the psychometric and practicality properties of the tools were assessed using the Oxford PROMs Group criteria although all tools, except IPOS patient version, were clinical decision aids rather than PROMs. Needs-assessment tools are distinct from needs-measurement tools and they have different, though overlapping, purposes; therefore, the psychometric approaches for each are not directly comparable. The purpose and method of validation differ between these tool types and the psychometric items of responsiveness, although not assessed, may not apply to clinical decision aids. Fourthly, despite adopting a sensitive search strategy, some studies and tools might be missed as with any systematic review. Studies published in non-English or non-Arabic languages were not searched, and few gray literature sources were sought. Indeed, palliative care and heart failure studies are difficult to retrieve because of their inconsistent terminology [
99,
100]. The term
heart disease was used in some included studies and this was assumed to be equivalent to
heart failure unless indicated otherwise.
Methodological limitations include the subjective nature of narrative synthesis which may affect transparency and reproducibility [
101], though this was mitigated by adapting Popay et al.’s framework [
43]; lack of consensus on the best tool for concomitantly appraising quantitative, qualitative, and mixed-methods studies [
102], though the commonly cited Hawker et al.’s tool was used; and assignment of a total quality score for each study which is not agreed by some researchers [
42]. Studies were not excluded based on their quality score. However, excluding lower quality studies would not have changed the answer to the review question, especially that NAT:PD-HF and IPOS studies scored in the upper range of the scale and would not have been excluded.
Implications for research, practice, and policy
The tools need further assessment of their psychometric and practicality properties in patients with heart failure. Further evaluation of the tools for identifying heart failure populations with palliative care needs is also needed. Future studies should include a larger number of patients, evaluate patients with different types of heart failure and in multiple health settings, and adequately report the baseline data and health outcomes for identified patients. Cultural adaptation should be included in the tools’ translation to create tools equivalent to the original ones. Healthcare professionals should be aware of the different roles that needs-assessment/measurement tools can play and consider combining them where appropriate. Until more data become available, they are advised to use NAT:PD-HF to identify heart failure populations with palliative care needs. This should be followed by acting to address these needs and consequently improve health outcomes. Policymakers should adopt a needs-based approach for identifying patients requiring palliative care and integrate needs-assessment/measurement tools into the practice of healthcare professionals. Particular attention should be paid to implementation issues to enhance the clinical effectiveness of the tools in practice.
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