Introduction
Gambling providers rely on marketing and advertising strategies to persuade consumers to engage with products that in the long run will lose them money (Dow Schüll,
2012; Hing et al.,
2014). To counterbalance the negative financial expectation of gambling products (Levitt,
2004) – which in theory should make gambling unattractive for consumers – marketing and advertising communications emphasize some aspects of gambling while deemphasizing others in an effort to present it in a more favourable light. Commercial messages include mentions to the degree of control that gamblers have over their gambling platforms and sites (i.e., illusion of control), present gamblers as glamorous people with analytical skills, create an imaginary of big wins as dreams that consumers should feel entitled to, and in general, reinforce the idea that being successful in gambling is more likely than it actually is (Binde,
2007; Lopez-Gonzalez et al.,
2018; McMullan & Miller,
2008; Sklar & Derevensky,
2011).
Such communications tactics might be perceived as harmful by gamblers, especially by those in vulnerable situations, affecting the discontinuation of gambling and/or their recovery from gambling problems. Therefore, the present study explored how gamblers with gambling disorder (GD) perceive the impact of gambling advertising. The study departs from previous gambling advertising investigations in that it uses a sample of clinically diagnosed individuals undergoing treatment for GD, something only done once before, to the best of our knowledge, in a sample of U.S.-based gamblers with GD within a study in which gambling advertising was not the main focus (Grant & Kim,
2001). In our study, the robust diagnostic protocol conducted by professional psychologists working in a hospital facility to assess GD makes the sample composition especially significant. This is because traditionally gambling advertising samples are recruited via online panels, which show a tendency to overestimate the number of gambling problems, as indicated by the fact that when these same individuals are assessed by means of in-person interviews, the cases of GD decline as well as their overall gambling severity scores (Sturgis & Kuha,
2022). The following section reviews the relevant empirical evidence and outlines the main hypotheses of the study.
Literature Review and Hypothesis Development
The last decade has seen a proliferation of gambling stimuli in the form of various marketing and advertising techniques including television and radio adverts, banners on websites and pop ups, and social media promotions (Gainsbury et al.,
2016). A large proportion of the growth has been due to online sports betting advertising. In Australia, a person watching a sport broadcast was estimated to be exposed on average to 106 episodes of gambling marketing per game (Lindsay et al.,
2013). In another Australian study, children aged 5 to 12 years had to associate magnets from sport teams with risk products (alcohol, junk food, and gambling). They found that sports teams were often associated with gambling logos, even then these gambling firms did not sponsor the team (Bestman et al.,
2015). Consequently, there appears to be a growing consensus that an uncontrolled proliferation of gambling advertising is incompatible with public health objectives, and that gambling advertising must be regulated more tightly than it has been to date (Browne et al.,
2019; Hing et al.,
2017; Kim et al.,
2013; Newall,
2018; Pitt et al.,
2016; Sharman,
2022; Sproston et al.,
2015).
The mounting pressure that gambling regulators are imposing on what gambling advertisers can do is incentivising a transformation in the gambling advertising market. Traditional television and radio advertisements are being substituted by social media marketing strategies in which limiting the exposure of vulnerable groups becomes harder (Guillou-Landreat et al.,
2021). A mixed methods study using big data from
Twitter (now
X) and a manual codification technique found that gambling advertisements on social media were often unclear and inexplicit about their promotional nature, and that the normalisation effect they produce can be larger than in traditional advertising because of the sheer volume of inducements some users are exposed to (Rossi et al.,
2021).
Whether (and how) gambling advertising affects gamblers is a matter of dispute. Binde (
2014) estimated that gambling advertising plays a secondary role in the development of gambling disorder (GD) when compared to other factors such as personality traits, biological characteristics, product availability and other structural characteristics including the speed of play and the duration of the games (Parke & Griffiths,
2007). Theorising and demonstrating a mechanism of gambling influence is difficult for many reasons, among which rank high the long-term effects of advertising. Some studies have tried to examine the short-term effects of gambling enticements by showing sports bettors gambling stimuli from sports television coverage (Lamont et al.,
2016). However, assessing long-term effects often implies the interference of confounding variables that make much harder to isolate gambling advertising as the predictor variable. In a critical and meta-analytic review of the published evidence concerning the gambling advertising effects on gambling attitudes, intentions, and behaviours, the authors reported a positive association, but highlighted the absence of longitudinal and experimental research, especially if compared to the analogous areas of tobacco and alcohol advertising research (Bouguettaya et al.,
2020).
The evidence suggesting an association between gambling severity and gambling advertising is mounting (McGrane et al.,
2023). Several studies from Australia have found associations between higher problem gambling severity and exposure to gambling promotions among adults (Hing et al.,
2015), university students (Hing et al.,
2013), internet sports bettors (Hing et al.,
2017), and secondary school students (Noble et al.,
2022). Similar results have been obtained in Quebec, Canada, from a sample of adolescents in which those reporting higher exposure and recall of gambling advertising also reported higher scores for gambling problems (Derevensky et al.,
2010a). Furthermore, two studies from Norway also found an association between gambling severity and exposure to gambling advertising (Hanss et al.,
2015; Syvertsen et al.,
2022). Additional quantitative studies reporting a relationship between gambling advertising exposure and gambling problems include Clemens et al. (
2017) and Gavriel Fried et al. (
2010). Qualitative approaches to understanding the influence of gambling advertising have also reported an association with gambling harm. Gambling advertisements cause distress to people undergoing treatment for GD because they find it difficult to resist them (Deans et al.,
2017; Lopez-Gonzalez et al.,
2020a; Thomas et al.,
2012). Therefore, the present study hypothesised that:
higher perceived impact of gambling advertising will be associated with higher scores on gambling severity (H
1).
An important question to ask is whether the relationship between gambling severity and gambling advertising equally affects gamblers from all gambling preferences and modalities. Several previous studies have explored the behavioural, biological, and personality differences between strategic gamblers (e.g., those playing poker, sports betting) and non-strategic gamblers (e.g., those playing slot machines, lottery, bingo, and roulette). In comparison, strategic gamblers are more likely to be male, younger, sensation seekers, impulsive, with higher education, higher economic level, and with earlier GD onset and greater severity than non-strategic gamblers (Grant et al.,
2012; Jiménez-Murcia et al.,
2020). Moreover, strategic gamblers tend to be more analytical while non-strategic gamblers resort to intuition more often (Mouneyrac et al.,
2018).
It could be argued that strategic gamblers are more likely to be targeted by gambling advertising and, therefore, perceive a greater impact from it. First, sports betting and poker have been far more advertised in the past decade, becoming a ubiquitous presence in all sorts of sporting competitions (Browne et al.,
2019; Lopez-Gonzalez & Griffiths,
2018; Newall et al.,
2019; Sharman et al.,
2019). The sudden proliferation of sports betting advertising including the endorsement of betting brands by high profile athletes – who are seen as icons by many children and adolescents – has arguably been an essential factor in expediting regulatory changes in gambling advertising (Hörnle & Carran,
2018; Lopez-Gonzalez & Griffiths,
2016). Second, data from paid-for gambling adverts in the UK showed greater expenditure on poker, sports betting, and online casino (which include some types of non-strategic gambling) than on other forms of gambling (Critchlow et al.,
2022). Third, being of younger age might make strategic gamblers not only more likely to be exposed to gambling stimuli but also to be more easily persuaded by their communication tactics. In fact, in connection with their overall higher scores on impulsivity and sensation seeking, strategic gamblers may constitute a more vulnerable group to the harms of gambling advertising than non-strategic gamblers. Based on this rationale, the present study hypothesised that:
higher perceived impact of gambling advertising will be higher for gamblers engaging in strategic forms of gambling than non-strategic forms of gambling (H
2). Finally, strategic gamblers are more likely to gamble online because their preferred gambling forms are more often online than it is for non-strategic gamblers. Also, the younger age of strategic gamblers makes them more likely to consume online as opposed to in-person gambling. Therefore. The present study hypothesised that:
higher perceived impact of gambling advertising will be higher for gamblers engaging in online rather than in-person gambling (H
3).
Discussion
The present study examined the perceived impact of gambling advertising among a sample of patients clinically diagnosed with gambling disorder (GD). The study results showed a mixed picture on the influence of gambling advertising. On the one hand, a statistically significant association was found between higher gambling advertising impact (Involvement subscale) and higher scores on gambling severity (supporting H1). On the other hand, gambling preferences (strategic versus non-strategic), and gambling modalities (in-person versus online) were not associated with gambling severity (therefore not supporting either H2 or H3).
The study found important associations between gambling severity and advertising. As aforementioned, H
1 was supported because the perceived impact of gambling advertising was moderately correlated to gambling severity, and also because it was a factor in the prediction model. Three measures of perceived gambling advertising were predictors of gambling severity: the overall score, the involvement component of the perceived impact of gambling advertising (Hanss et al.,
2015), and the persuasion knowledge scale (Bearden et al.,
2001). Gamblers experiencing greater gambling problems reported being more aware of the gambling tactics, more cognizant about the strings attached to gambling promotions, more aware about the non-realistic worlds that advertising depicts, more able to recognize when a gambling operator was pressuring them to engage in gambling, and more capable of identifying offers ‘too good to be true’ (the items comprising the CSCPK). Simplistically, a higher score on persuasion knowledge should mean a higher ability to resist advertising impact but the present study showed the opposite, higher gambling symptomatology among those showing higher persuasion knowledge. It could be that gamblers experiencing problems might (in the long run) become more familiarized with gambling advertising and its mechanisms of persuasion, and by the time they reach psychological treatment they have developed a more critical understanding of advertising, they are more able to decode and neutralize their messages and are, in a sense, immune to them.
The finding of an association between the involvement component of the Impacts of Gambling Advertising Scale, and the total score of the scale, and gambling severity is relevant because it confirms the findings of previous studies suggesting such a relationship. Hitherto, the relationship between gambling severity and perceived impact of gambling advertising had been demonstrated using online panels (Hing et al.,
2015,
2018), school surveys (Derevensky et al.,
2010a; Noble et al.,
2022), qualitatively, by means of focus groups or interviews (Lopez-Gonzalez et al.,
2020), and overall by a recent umbrella review (McGrane et al.,
2023). All these studies (excluding review papers) used non-clinical samples in which problem gambling was assessed using screening tools, which are prone to overestimate gambling severity and prevalence (Sturgis & Kuha,
2022).
The present paper uses a different kind of sample, exclusively recruited from a clinical setting, which entails a robust method of participant recruitment and identity verification. In addition, the dual method of GD diagnosis (questionnaire and in-person clinical interview) is less vulnerable to underestimation or overestimation. The results consolidate the evidence that gamblers experiencing problems report being more exposed to gambling advertising and their effects, particularly regarding their involvement. In this context, the involvement component covers items that are related to what happens in a gambler’s mind after viewing gambling advertising, including being more likely to gamble, becoming more interested in gambling in general, thinking more often about gambling, gambling in a riskier way, and thinking more positively about gambling. The involvement component is essential because it closely relates to the ability of gamblers experiencing problems to cease gambling, to stop thinking about it, or to gamble more safely.
As aforementioned, H
2 and H
3 were not supported by the study’s findings. Regarding H
2, strategic gamblers did not perform differently from non-strategic gamblers in terms of perceived impact of gambling advertising. It was hypothesised that contemporary forms of strategic gambling are more attractive to young gamblers today, which translates into greater exposure to advertising and marketing stimuli for this subgroup. H
3 followed the same logic as H
2 because online gambling is supposed to engage younger gamblers and therefore this cohort would be more pervasively targeted by gambling advertisers. The results showed that these assumptions were mostly incorrect, although some differences were observed when the strategic subsample was divided into sports bettors and poker gamblers. Sports bettors and non-sports bettors did not show any differences, which was unexpected considering how sports betting advertising is not only prevalent, invasive, and difficult to ignore (Lopez-Gonzalez et al.,
2017; Pitt et al.,
2016), but also constitutes, in many jurisdictions, the largest proportion of marketing expenditure by gambling operators (Critchlow et al.,
2022; Sproston et al.,
2015). Similarly, there are data indicating that by 2018, online gambling advertising already represented 80% of the gambling advertising market (GambleAware,
2018). However, the results did not support neither H
2 nor H
3.
When refining the analysis, H
2 was partially supported in the case of poker gamblers. Those who engaged in poker showed greater perceived impact of gambling advertising both for the involvement component and for the total IGAS score. This might be attributed to the fact that poker is considered by many as the most ‘strategic’ form of gambling, the one that involves the highest proportion of skill, knowledge, and strategy, and conversely, less dependence on luck. Gambling advertisements might present poker players with promotions and offers that can be interpreted as beneficial because their skills could be used for financial gains. The overreliance of poker players on their skilful abilities as opposed to other types of gamblers (Chrétien et al.,
2017; Mathieu et al.,
2018; Mihaylova et al.,
2013) could make them more vulnerable to claims from gambling advertisers.
However, there is evidence suggesting poker players do not differ in terms of cognitions (e.g., cognitive flexibility) from other gamblers but they do in terms of some clinical characteristics (e.g., being male and of younger age) (Grant et al.,
2012). An alternative interpretation of the results could be that poker players perceive themselves as more analytical and critical than other gamblers, and as a result find it less objectionable to acknowledge a theoretical impact of gambling advertising. The present study assessed the perceived (i.e., self-reported) impact of gambling advertising, which means it was inadequate in being able establish behaviour modification due to advertising stimuli.
Limitations
The present study had some limitations. The data mostly relied on self-reported variables such as the perceived impact of gambling advertising and was therefore vulnerable to some biases. Recall bias might have caused some participants underestimate their exposure to gambling advertising. Social desirability bias might have worked both ways: on the one hand, overreporting the impact of gambling advertising to be perceived as critical and conscious individuals; and on the other hand, underreporting the impact to be perceived as an individual with the ability to resist commercial messages. Additionally, although the data covered a period of 18 months, it was a cross-sectional study that did not examine the persistence of the scores over a given period.
Another limitation is that the recruitment of participants was interrupted by the COVID-19 pandemic. Approximately two-thirds of the participants were recruited prior to the interruption and one-third after the interruption. In the present study, the effect of the pandemic on any of the studied variables was explored as it was not part of the research aims. However, the pandemic might have affected several aspects of the study, including gambling behaviour, higher exposure to gambling advertising due to staying longer hours at home during the confinement, and fluctuations in the number of individuals seeking for help for GD.
The sample descriptors vary from some previously collected samples in two meaningful ways. The treatment-seeking participants in the present study had a mean age of 39.4 years, which is slightly higher than the mean age reported in similar studies using online panels (36.7 years for a Spanish sample, and 35.7 years for an Australian sample in a previous comparative study) (Lopez-Gonzalez et al.,
2020). Moreover, the proportion of females in the present study was very low (7.1%), which is comparatively less than this previous study (28% in Spain and 21% in Australia) In Spanish and Australian samples females showed greater gambling severity, which means that their underrepresentation here might have reduced the mean scores for gambling harm.
Finally, very few participants recruited by the end of the study might have been affected by a regulatory change in Spain. In November 2020, the Spanish gambling law severely reduced the amount of gambling advertising on television and radio, and imposing restrictions on the use of celebrities to sponsor gambling firms.
Conclusion
The present study furthered the available empirical evidence indicating the existence of an association between gambling severity and gambling advertising. Those gamblers with GD experiencing more clinical symptoms were also the ones reporting higher perceived impact of gambling advertising. This finding is not novel per se, as has been previously implied by online panel studies, studies using registered users from gambling sites, and qualitative studies. However, to the best of our knowledge, this is one of the first empirical studies in which the association between gambling advertising and severity holds if studied among GD patients diagnosed in a clinical setting, free from the overestimations of gambling severity suspected from other recruitment procedures.
In many western countries, there is an increasing regulatory pressure on gambling operators to apply severe restrictions to what they can say in their commercial communication. The present study supports such measures by demonstrating that gambling advertising disproportionately affects those experiencing more gambling harm, with poker players with greater gambling severity being a particular group of interest for consumer protection regulations.
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