What is known:
• In pediatric intensive care unit, health care providers deliver information to parents on their child’s condition, which fosters the trust between them to build a partnership.
• Various guidelines exist to help health care providers communicate with parents in PICU, but never mention the specific time of admission.
What is new:
• Even though parents could wait before entering the unit, they all received information on their child’s condition within 24 hours after admission.
• Parents understood the information well, and nurses improved the parental comprehension of the treatments by reformulating.