Plain english summary
Women’s opinions on quality of maternity care
Satisfaction with quality of care
Satisfied with all services
Satisfied, but not in all services
The doctors are friendly, as you can see one now is playing with me but the nurses, oh my Jesus Christ, whenever I talk, they will insult me. They will ask whether they are the ones who sent me here, and I pay for the services with my money; it is my own money that I will pay. They will ask me if they were the ones who sent me here. Many times I will be crying here, shouting here, no attention; they will be insulting me (FGD 2, Edo).
What I know is that they don’t have good manner of approach, they always like to harass persons here. If you ask questions, it is just like a big sin. When you are asking questions you need to know your left and right. I don’t know the way they are acting here. I don’t understand! Even since yesterday night I was here telling them to come and do the test, they didn’t come, they were telling me they will come, they will come, but the pain is increasing. Because of the pain, I did not sleep well yesterday even to this afternoon the same thing, for me to eat now is a problem, I only take something liquid, how will I get well!. (FGD 2, Edo)