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Journal of General Internal Medicine

Erschienen in:

16.05.2019 | Editorial

Strengthening Patient-Centered Care in the VHA: A Relational Model of Change

verfasst von: Jody Hoffer Gittell, MA, PhD, Lauren Hajjar, MA, MPA, PhD

Erschienen in: Journal of General Internal Medicine | Sonderheft 1/2019

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Excerpt

Widespread efforts have been dedicated to patient-centered care throughout the USA, in private healthcare systems as well as public healthcare systems like the Veterans Health Administration (VHA).^{1, 2} Despite its intended promise, its scientific credibility, and its policy relevance, the successful implementation of patient-centered care has been uneven.³ In this article, we shed light on the uneven implementation of patient-centered care in the VHA and elsewhere and describe how the relational model of organizational change can help. …

“According to the Greek myth, Sisyphus is condemned to roll a rock up to the top of a mountain, only to have the rock roll back down to the bottom every time he reaches the top. The gods were wise, [philosopher Albert] Camus suggests, in perceiving that an eternity of futile labor is a hideous punishment,” Summary, The Myth of Sisyphus.

The RC Survey and visual representations of RC data are available through Relational Coordination Analytics (http://rcanalytic.com).

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Leonard C, Lawrence E, McCreight M, Lippmann B, Kelley L, Mayberry A, … Jones J. Implementation and dissemination of a transition of care program for rural veterans: A controlled before and after study. Implement Sci. 2017;12(1):123.CrossRefPubMedPubMedCentral

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Valentine M, Nembhard I, & Edmondson A. Measuring teamwork in health care settings: A review of survey instruments. Med Care. 2015;53(4):e16-e30.PubMed

Titel: Strengthening Patient-Centered Care in the VHA: A Relational Model of Change
verfasst von: Jody Hoffer Gittell, MA, PhD
Lauren Hajjar, MA, MPA, PhD
Publikationsdatum: 16.05.2019
Verlag: Springer US
Erschienen in: Journal of General Internal Medicine / Ausgabe Sonderheft 1/2019
Print ISSN: 0884-8734
Elektronische ISSN: 1525-1497
DOI: https://doi.org/10.1007/s11606-019-04996-7

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