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Journal of Immigrant and Minority Health

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06.06.2017 | Original Paper

Tensions and Coping Strategies in Ethnically Mixed Teams: Findings from a Study in Two Emergency Departments

verfasst von: Yael Keshet, Benidor Raviv, Ariela Popper-Giveon, Alexander Strizhevski, Ashraf Abu-Khella

Erschienen in: Journal of Immigrant and Minority Health | Ausgabe 4/2018

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Abstract

Diversity of the workforce in healthcare facilities, representative of the general population’s ethnic/racial composition, is an important health priority. Nevertheless, this diversity may generate tensions. The objective of the study was to assess tensions and coping strategies among ethnic minority and majority healthcare workers. A questionnaire was delivered to 60 healthcare workers employed in emergency departments in two hospitals, where Jewish majority and Arab minority workers care for a mixed Jewish and Arab population. Internal consistency reliability was assessed and the survey data were statistically analyzed. Several differences were found between Arab and Jewish healthcare workers. The questionnaire may be used to examine tensions in other healthcare systems, characterized by ethnic/racial diversity in the workforce. By exploring ethnic/racial tensions, health organizations should be able to manage them better and reduce their frequency.

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Titel: Tensions and Coping Strategies in Ethnically Mixed Teams: Findings from a Study in Two Emergency Departments
verfasst von: Yael Keshet
Benidor Raviv
Ariela Popper-Giveon
Alexander Strizhevski
Ashraf Abu-Khella
Publikationsdatum: 06.06.2017
Verlag: Springer US
Erschienen in: Journal of Immigrant and Minority Health / Ausgabe 4/2018
Print ISSN: 1557-1912
Elektronische ISSN: 1557-1920
DOI: https://doi.org/10.1007/s10903-017-0603-7

Springer Medizin

Abstract

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