Abstract
Both academic and popular reports suggest that the pace of experimentation with innovative workplace practices has accelerated in recent years (Marchington et al. 1993; Appelbaum and Batt 1994; Osterman 1994; Freeman and Rogers 1995; Lawler, Mohrman, and Ledford 1995; Harley 1999:556–557). However, the notion that new work systems are emerging, in which workers have greater discretion over the work process, is a matter of considerable controversy (Barker 1993; Parker and Slaughter 1993; Graham 1995; Ramsay 1996; Sewell and Wilkinson 1992; Sewell 1998; Knights and McCabe 1998a, 1998b).
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Alchian, A. A. and H. Demsetz. 1972. “Production, Information Costs, and Economic Organization.” American Economic Review 62:777–795.
Aoki, M. 1988. Information, Incentives, and Bargaining in the Japanese Economy. Cambridge, UK: Cambridge University Press.
Appelbaum, E. 1987. “Restructuring Work: Temporary, Part-Time and At Home Employment.” Pp. 268–310 in Computer Chips and Paper Clips: Technology and Women’s Employoment, edited by H. Hartmann, R. E. Kraut, and L. A. Tilley. Washington, DC: National Academy Press.
Appelbaum, E., T. Bailey, P. Berg, and A. L. Kalleberg. 2000. Manufacturing Advantage: Why High Performance Work Systems Pay Off. Ithaca, NY: Cornell University Press.
Appelbaum, E. and R. Batt. 1994. The New American Workplace: Transforming Work Systems in the United States. Ithaca, NY: Cornell University/ILR Press.
Appelbaum, E. and P. Berg. 1999. “High Performance Work Systems: Giving Workers a Stake.” Pp. 102–137 in The New Relationship: Human Capital in the American Corporation, edited by M. Blair and T. Kochan. Washington, DC: Brookings Institution.
Arthur, J. B. 1992. “The Link between Business Strategy and Industrial Relations Systems in American Steel Minimills.” Industrial and Labor Relations Review 45(3):488–505.
Atkinson, J. 1985. “The Changing Corporation.” Pp. 137–171 in New Patterns of Work, edited by D. Clutterbuck. London: Gower.
Bailey, T. and A. Bernhardt. 1997. “In Search of the High Road in a Low-Wage Industry.” Politics and Society 25(2):179–201.
Bailey, T. and D. Merritt. 1992. “Discretionary Effort and the Organization of Work: Employee Participation and Work Reform Since Hawthorne.” Working Paper, Teachers College and Conservation of Human Resources. Columbia University, New York, NY.
Barker, J. R. 1993. “Tightening the Iron Cage: Concertive Control in Self-Managing Teams.” Administrative Science Quarterly 38:408–437.
Bartel, A. P. and N. Sicherman. 1998. “Technological Change and the Skill Acquisition of Young Workers.” Journal of Labor Economics 16(4):718–755.
Bassi, L., P. Cappelli, H. Katz, D. Knoke, P. Osterman, and M. Useem. 1997. Change at Work. New York: Oxford University Press.
Batt, R. 1998. “Work Design, Technology and Performance in Computer-Mediated Service and Sales.” Unpublished manuscript, Cornell University, Ithaca, NY.
Batt, R. and M. Strausser. 1997. “Labor Market Outcomes of Deregulation in elecommunications Services.” Unpublished manuscript, Cornell University, Ithaca, NY.
Becker, B. and B. Gerhart. 1996. “The Impact of Human Resource Management on rganizational Performance: Progress and Prospects.” The Academy of Management Journal 39(4):779–801.
Becker, B. E. and M. A. Huselid. 1998a. “Human Resources Strategies, Complementarities, and Firm Performance.” Unpublished manuscript, School of Management, SUNY—Buffalo, Buffalo, NY.
Becker, B. E. and M. A. Huselid. 1998b. “High Performance Work Systems and Firm erformance: A Synthesis of Research and Managerial Implications.” Research in Personnel and Human Resource Management 16:53–101.
Berg, I., M. Freedman, and M. Freeman. 1978. Managers and Work Reform: A Limited Engagement. New York: Free Press.
Berg, P., E. Appelbaum, T. Bailey, and A. L. Kalleberg. 1996. “The Performance Effects of Modular Production in the Apparel Industry.” Industrial Relations 35:356–373.
Bernhardt, A. and D. Slater. 1998. “What Technology Can and Cannot Do: A Case Study in Banking.” Unpublished manuscript. Institute on Education and the Economy, Teachers College, Columbia University, New York, NY.
Blinder, A. S., ed. 1990. Paying for Productivity: A Look at the Evidence. Washington, DC: Brookings Institution.
Bowles, S. 1985. “The Production Process in a Competitive Economy: Walrasian, neo-Hobbesian, and Marxian Models.” American Economic Review 75(l):l6–36.
Bresnahan, T. F., E. Brynjolfsson, et al. 2000. “Technology, Organization, and the Demand for Skilled Labor” Pp. 145–184 in The New Relationship: Human Capital in the American Corporation, edited by M. Blair and T. Kochan. Washington, DC: Brookings Institution.
Cappelli, P. and K. Daniel. 1996. “Technology, Work Organization and the Structure of Wages.” Unpublished manuscript. Wharton School, University of Pennsylvania, Philadelphia, PA.
Cappelli, P. and N. Rogovsky. 1994. “What Drives Commitment, ‘Citizenship,’ and Performance: Employee Involvement or Task-Level Job Design?” Unpublished manuscript. Wharton School, University of Pennsylvania, Philadelphia, PA.
Cutcher-Gershenfeld, J. 1991. “The Impact on Economic Performance of a Transformation in Workplace Relations.” Industrial and Labor Relations Review 44(2):241–260.
Delery, J. E., N. Gupta, and J. D. Shaw. 1997. “Human Resource Management and Firm Performance: A Systems Perspective.” Paper presented at the 1997 Southern Management Association Meetings, Fayetteville, AR.
Doty, D. H. and J. E. Delery. 1997. “The Importance of Holism, Interdependence, and Equifinality Assumptions in High Performance Work Systems: Toward Theories of the High Performance Work Force.” Unpublished Manuscript. Department of Management, University of Arkansas, Fayetteville.
Frazis, H., M. Gittleman, M. Horrigan, and M. Joyce. 1998. “Results from the 1995 Survey of Employer-Provided Training.” Monthly Labor Review 121:3–13.
Freeman, R. and J. Rogers. 1995. “Worker Representation and Participation Survey: First Report of Findings.” Proceedings of the Forty-Seventh Meeting of the Industrial Relations Research Association. Madison, WI.
Gittleman, M. 1999. “New Enterprise Work Practices and Their Labour Market Implications.” OECD Employment Outlook, pp. 129–152.
Gittleman, M., M. Horrigan, and M. Joyce (1998). “‘Flexible’ Workplace Practices: Evidence from a Nationally Representative Survey.” Industrial and Labor Relations Review 52:99–115.
Graham, L. 1995. On the Line at Subaru-Isuzu: The Japanese Model and the American Worker. Ithaca, NY: ILR/Cornell University Press.
Gutek, B. 1995. The Dynamics of Service: Reflections on the Changing Nature of ustomer/Provider Interactions. San Francisco: Jossey-Bass.
Hackman, J. R. and G. R. Oldham. 1976. “Motivation Through the Design of Work: Test of a Theory.” Organizational Behavior and Human Performance 16:250–279.
Hackman, J. R. and G. R. Oldham. 1980. Work Redesign. Reading, MA: Addison-Wesley
Harley, B. 1999. “The Myth of Empowerment: Work Organisation, Hierarchy and Employee Autonomy in Contemporary Australian Workplaces.” Work, Employment and Society 13:555–574.
Harrison, B. 1994. Lean and Mean: The Changing Landscape of Corporate Power in the Age of Flexibility. New York: Basic Books
Hight, J. E. 1998. “Young Worker Participation in Post-School Education and Training.” Monthly Labor Review 121:14–21
Holmstrom, B. and P. Milgrom. 1994. “The Firm as an Incentive System.” American Economic Review 84(4):972–991.
Hunter, L. W and J. J. Lafkas. 1998. “Information Technology, Work Practices, and Wages.” Unpublished paper. Wharton School, University of Pennsylvania, Philadelphia, PA
Huselid, M. A. 1995. “The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance.” Academy of Management Journal 38:635–670.
Ichniowski, C., K. Shaw, and G. Prennushi. 1997. “The Effects of Human Resource anagement Practices on Productivity: A Study of Steel Finishing Lines.” American Economic Review 87:291–313.
Jackson, S. E. and R. S. Schuler. 1995. “Understanding Human Resource Management in the Context of Organizations and Their Environments.” Annual Review of Psychology 46:237–264.
Kalleberg, A. L., E. Rasell, N. Cassirer, B. Reskin, K. Hudson, D. Webster, E. Appelbaum, and R. Spalter-Roth. 1997. Nonstandard Work, Substandard Jobs: Flexible Work Arrangements in the U.S. Washington, DC: Economic Policy Institute.
Kandel, E. and E. P. Lazear. 1992. “Peer Pressure and Partnerships.” Journal of Political Economy 100:801–817.
Katz, H. C., T. A. Kochan, and M. R. Weber. 1985. “Assessing the Effects of Industrial Relations Systems and Efforts to Improve the Quality of Working Life on Organizational Effectiveness.” Academy of Management Journal 28:509–526.
Keltner, B. 1995. “Relationship Banking and Competitive Advantage: Evidence from the U.S. and Germany.” California Management Review 37(4):45–73.
Klein, J. 1993. “Faster, Better Decisions Through Small Business Teams.” Pp. 82–88 in The American Edge, edited by J. Klein and J. Miller. New York: McGraw-Hill.
Knights, D. and D. McCabe. 1998a. “Dreams and Desins on Strategy: A Critical Analysis of TQM and Management Control.” Work, Employment and Society 12(3):433–448.
Knights, D. and D. McCabe. 1998b. “What Happens When the Phone Goes Wild? BPR, Stress and the Worker.” Journal of Management Studies 35(3):l63–194.
Knoke, D. and Y. Ishio. 1996. “Training, Unions, and Internal labor Markets.” Pp. 180–199 in Organizations in America: Analyzing Their Structures and Human Resource Practices, by A. L. Kalleberg, D. Knoke, P. V. Marsden, and J. L. Spaeth. Thousand Oaks, CA: Sage.
Knoke, D. and A. L. Kalleberg. 1996. “Job Training in U.S. Organizations.” Pp. 157–179 in Organizations in America: Analyzing Their Structures and Human Resource Practices, by A. L. Kalleberg, D. Knoke, P. V. Marsden, and J. L. Spaeth. Thousand Oaks, CA: Sage.
Kochan, T. A., J. Cutcher-Gershenfeld, and J. P. MacDuffie. 1989. “Employee Participation, Work Redesign and New Technology: Implications for Public Policy in the 1990s.” Investing in People 2:1831–1892. Washington, DC: Commission on Workforce Quality and Labor Market Efficiency, U.S. Department of Labor.
Kochan, T. A., H. Katz, and R. McKersie. 1986. The Transformation of American Industrial Relations. New York: Basic Books
Lawler, E. E., III, G. E. Ledford, Jr., and S. A. Mohrman. 1989. Employee Involvement in America: A Study of Contemporary Practices. Houston: American Productivity and Quality Center.
Lawler, E. E., III, S. A. Mohrman, and G. E. Ledford, Jr. 1992. Employee Involvement and Total Quality Management. San Francisco: Jossey-Bass.
Lawler, E. E., III, S. A. Mohrman, and G. E. Ledford Jr. 1995. Creating High Performance Organizations. San Francisco: Jossey-Bass.
Lazear, E. P. 1995. Personnel Economies. Cambridge, MA: MIT Press.
Lynch, L. M., ed. 1994. Training and the Private Sector: International Comparisons. Chicago: University of Chicago Press
Lynch, L. M. and S. E. Black. 1998. “Beyond the Incidence of Employer-Provided Training.” Industrial and Labor Relations Review 52:64–81.
MacDuffie, J. P. 1995. “Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry.” Industrial and Labor Relations Review 48:197–221.
MacDuffie, J. P. and J. Krafcik. 1992. “Interacting Technology and Human Resources for High-Performance Manufacturing: Evidence from the International Auto Industry.” Pp. 209–226 in Transforming Organizations, edited by T. Kochan and M. Useem. New York: Oxford University Press.
Marchington, M., A. Wilkinson, P. Ackers, and J. Goodman. 1993. “The Influence of Managerial Relations on Waves of Employee Involvement.” British Journal of Industrial Relations 31(4):553–576.
Milgrom, P. and J. Roberts. 1995. “Complementarities and Fit: Strategy, Structure, and Organizational Change in Manufacturing.” Journal of Accounting and Economics 19:179–208.
National Center on the Educational Quality of the American Workforce. 1995. First Findings from the EQW National Employer Survey. Philadelphia: Author.
Osterman, P. 1988. Employment Futures: Reorganizaton, Dislocation, and Public Policy. New York: Oxford University Press.
Osterman, P. 1994. “How Common is Workplace Transformation and Who Adopts It?” Industrial and Labor Relations Review 47:173–188.
Osterman, P. 1995. “Skill, Training, and Work Organization in American Establishments.” Industrial Relations 34:125–146.
Osterman, P. 2000. “Work Reorganization in an Era of Restructuring: Trends in Diffusion and Impacts on Employee Welfare.” Unpublished manuscript, Sloan School, MIT, Cambridge, MA.
Ouchi, W. G. 1982. Theory Z. New York: Avon Books.
Parker, M. and J. Slaughter. 1993. “Should the Labour Movement Buy TQM?” Journal of Organizational Change Management 6(4):43–56.
Parker, M. and J. Slaughter. 1988. Choosing Sides: Unions and the Team Concept. Boston: South End Press.
Pfeffer, J. 1994. Competitive Advantage Through People: Unleashing the Power of the Work Force . Boston: Harvard Business School Press.
Pfeffer, J. 1998. The Human Equation: Building Profit by Putting People First. Boston: Harvard Business School Press.
Pil, F. K. and J. P. MacDuffie. 1996. “The Adoption of High-Involvement Work Practices.” Industrial Relations 35:423–455.
Ramsay, H. 1977. “Cycles of Control: Worker Participation in Sociological and Historical Perspective.” Sociology 11(3):481–506.
Ramsay, H. 1983. “Evolution or Cycles? Labour-Management Relations in the 1980s.” Pp. 203–225 in First International Yearbook on Organizational Democracy, edited by C. Crouch and F. Heller. London: Wiley.
Ramsay, H. 1996. “Managing Sceptically: A Critique of Organizational Fashion.” Pp. 155–172 in The Politics of Management Knowledge, edited by S. Clegg and G. Palmer. London: Sage Publications
Rubinstein, S. 2000. “The Impact of Co-Management on Quality Performance: The Case of the Saturn Corporation.” Industrial and Labor Relations Review (January): 197–218.
Sewell, G. 1998. “The Discipline of Teams: The Control of Team-Based Industrial Work Through Electronic and Peer Surveillance.” Administrative Science Quarterly 43(2):397–4l6.
Sewell, G. and B. Wilkinson. 1992. “Someone to Watch Over Me: Surveillance, Discipline and the JIT Labour Process.” Sociology 26(2):271–289.
Zuboff, S. 1988. In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2001 Springer-Science+Business Media New York
About this chapter
Cite this chapter
Appelbaum, E., Berg, P. (2001). High-Performance Work Systems and Labor Market Structures. In: Berg, I., Kalleberg, A.L. (eds) Sourcebook of Labor Markets. Plenum Studies in Work and Industry. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-1225-7_11
Download citation
DOI: https://doi.org/10.1007/978-1-4615-1225-7_11
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4613-5449-9
Online ISBN: 978-1-4615-1225-7
eBook Packages: Springer Book Archive