Skip to main content
Erschienen in: Journal of General Internal Medicine 6/2023

09.11.2022 | Original Research

US Older Adults with Multiple Chronic Conditions Perceptions of Provider-Patient Communication: Trends and Racial Disparities from MEPS 2013–2019

verfasst von: Mary Lynn Davis-Ajami, PhD, Zhiqiang K. Lu, PhD, Jun Wu, PhD

Erschienen in: Journal of General Internal Medicine | Ausgabe 6/2023

Einloggen, um Zugang zu erhalten

Abstract

Background

Multiple chronic conditions (MCC) require complex patient-centered approaches with effective provider-patient communication.

Objective

To describe trends in patient perceptions of provider-patient communication during non-emergency care and identify associated racial disparities in US older adults with MCC.

Design, Setting, Participants

Observational study using pooled US Medical Expenditure Panel Survey (2013–2019) data included adults > 65 with two or more chronic conditions.

Main Measures

Provider-patient communication was measured by four indicators (how often their doctor explained things clearly, listened carefully, showed respect, and spent enough time with them). The primary outcomes were the annual rates of reporting “always” for the communication indicators. Cochran-Armitage trend tests examined the trends of reporting “always” and associated racial disparities. Multivariable logistic regression identified racial and other factors associated with respondents choosing “always” for one or more categories for provider-patient communication, defined as positive communication.

Results

Among 9758 older adults with MCC, declining trends for positive communication were shown across all provider-patient communication categories during 2013 to 2019 (p<0.001). The greatest decrease occurred in “always listening carefully”, from 68.6% in 2013 to 59.1% in 2019 (p<0.001). The declining trends of four communication measures in non-Hispanic Whites with MCC were significant (p<0.001). Older adults from Hispanic or Non-Hispanic Black racial backgrounds were 28 to 51% more likely to report “always” for the four indicators of provider-patient communication than non-Hispanic Whites after adjusting for respondents’ characteristics.

Conclusion

The rates of “always” reporting positive communication with providers significantly declined from 2013 to 2019 in older adults with MCC, particularly in non-Hispanic Whites. Hispanics and non-Hispanic Blacks were more likely to report positive communication with providers than other races.
Literatur
2.
Zurück zum Zitat Beck RS, Daughtridge R, Sloane PD. Physician-patient communication in the primary care office: a systematic review. J Am Board Fam Pract. 2002;15:25-38. Beck RS, Daughtridge R, Sloane PD. Physician-patient communication in the primary care office: a systematic review. J Am Board Fam Pract. 2002;15:25-38.
3.
Zurück zum Zitat Beydoun HA, Beydoun MA. Predictors of colorectal cancer screening behaviors among average-risk older adults in the United States. Cancer Causes Control. 2008;19:339-59. Beydoun HA, Beydoun MA. Predictors of colorectal cancer screening behaviors among average-risk older adults in the United States. Cancer Causes Control. 2008;19:339-59.
4.
Zurück zum Zitat Constand MK, MacDermid JC, Dal Bello-Haas V, Law M. Scoping review of patient-centered care approaches in healthcare. BMC Health Serv Res. 2014;14:271. Constand MK, MacDermid JC, Dal Bello-Haas V, Law M. Scoping review of patient-centered care approaches in healthcare. BMC Health Serv Res. 2014;14:271.
5.
Zurück zum Zitat Teutsch C. Patient-doctor communication. Med Clin North Am. 2003;87:1115-45. Teutsch C. Patient-doctor communication. Med Clin North Am. 2003;87:1115-45.
7.
Zurück zum Zitat Grembowski D, Schaefer J, Johnson KE, Fischer H, Moore SL, Tai-Seale M, et al. A conceptual model of the role of complexity in the care of patients with multiple chronic conditions. Med Care. 2014:S7-S14. Grembowski D, Schaefer J, Johnson KE, Fischer H, Moore SL, Tai-Seale M, et al. A conceptual model of the role of complexity in the care of patients with multiple chronic conditions. Med Care. 2014:S7-S14.
8.
Zurück zum Zitat Ridgeway JL, Egginton JS, Tiedje K, Linzer M, Boehm D, Poplau S, et al. Factors that lessen the burden of treatment in complex patients with chronic conditions: a qualitative study. Patient Prefer Adherence. 2014;8:339-51. Ridgeway JL, Egginton JS, Tiedje K, Linzer M, Boehm D, Poplau S, et al. Factors that lessen the burden of treatment in complex patients with chronic conditions: a qualitative study. Patient Prefer Adherence. 2014;8:339-51.
9.
Zurück zum Zitat Yang LY, Manhas DS, Howard AF, Olson RA. Patient-reported outcome use in oncology: a systematic review of the impact on patient-clinician communication. Support Care Cancer. 2018;26:41-60. Yang LY, Manhas DS, Howard AF, Olson RA. Patient-reported outcome use in oncology: a systematic review of the impact on patient-clinician communication. Support Care Cancer. 2018;26:41-60.
11.
Zurück zum Zitat Hagiwara N, Elston Lafata J, Mezuk B, Vrana SR, Fetters MD. Detecting implicit racial bias in provider communication behaviors to reduce disparities in healthcare: Challenges, solutions, and future directions for provider communication training. Patient Educ Couns. 2019;102:1738-43. Hagiwara N, Elston Lafata J, Mezuk B, Vrana SR, Fetters MD. Detecting implicit racial bias in provider communication behaviors to reduce disparities in healthcare: Challenges, solutions, and future directions for provider communication training. Patient Educ Couns. 2019;102:1738-43.
12.
Zurück zum Zitat Palmer NR, Kent EE, Forsythe LP, Arora NK, Rowland JH, Aziz NM, et al. Racial and ethnic disparities in patient-provider communication, quality-of-care ratings, and patient activation among long-term cancer survivors. J Clin Oncol. 2014;32:4087-94. Palmer NR, Kent EE, Forsythe LP, Arora NK, Rowland JH, Aziz NM, et al. Racial and ethnic disparities in patient-provider communication, quality-of-care ratings, and patient activation among long-term cancer survivors. J Clin Oncol. 2014;32:4087-94.
13.
Zurück zum Zitat Schut RA. Racial disparities in provider-patient communication of incidental medical findings. Soc Sci Med. 2021;277:113901. Schut RA. Racial disparities in provider-patient communication of incidental medical findings. Soc Sci Med. 2021;277:113901.
14.
Zurück zum Zitat Boersma P, Black LI, Ward BW. Prevalence of multiple chronic conditions among US adults, 2018. Prev Chronic Dis. 2020;17:E106. Boersma P, Black LI, Ward BW. Prevalence of multiple chronic conditions among US adults, 2018. Prev Chronic Dis. 2020;17:E106.
15.
Zurück zum Zitat Tinetti ME, Esterson J, Ferris R, Posner P, Blaum CS. Patient priority-directed decision making and care for older adults with multiple chronic conditions. Clin Geriatr Med. 2016;32:261-75. Tinetti ME, Esterson J, Ferris R, Posner P, Blaum CS. Patient priority-directed decision making and care for older adults with multiple chronic conditions. Clin Geriatr Med. 2016;32:261-75.
17.
Zurück zum Zitat Epstein RM, Street RL. The values and value of patient-centered care. Ann Fam Med; 2011:100-3. Epstein RM, Street RL. The values and value of patient-centered care. Ann Fam Med; 2011:100-3.
18.
Zurück zum Zitat McMillan SS, Kendall E, Sav A, King MA, Whitty JA, Kelly F, et al. Patient-centered approaches to health care: a systematic review of randomized controlled trials. Med Care Res Rev. 2013;70:567-96. McMillan SS, Kendall E, Sav A, King MA, Whitty JA, Kelly F, et al. Patient-centered approaches to health care: a systematic review of randomized controlled trials. Med Care Res Rev. 2013;70:567-96.
19.
Zurück zum Zitat Hong H, Oh HJ. The effects of patient-centered communication: exploring the mediating role of trust in healthcare providers. Health Commun. 2020;35:502-11. Hong H, Oh HJ. The effects of patient-centered communication: exploring the mediating role of trust in healthcare providers. Health Commun. 2020;35:502-11.
20.
Zurück zum Zitat Stockdale SE, Rose D, Darling JE, Meredith LS, Helfrich CD, Dresselhaus TR, et al. Communication among team members within the patient-centered medical home and patient satisfaction with providers. Med Care. 2018;56:491-6. Stockdale SE, Rose D, Darling JE, Meredith LS, Helfrich CD, Dresselhaus TR, et al. Communication among team members within the patient-centered medical home and patient satisfaction with providers. Med Care. 2018;56:491-6.
21.
Zurück zum Zitat Goodman RA, Posner SF, Huang ES, Parekh AK, Koh HK. Defining and measuring chronic conditions: imperatives for research, policy, program, and practice. Prev Chronic Dis. 2013;10:E66. Goodman RA, Posner SF, Huang ES, Parekh AK, Koh HK. Defining and measuring chronic conditions: imperatives for research, policy, program, and practice. Prev Chronic Dis. 2013;10:E66.
23.
Zurück zum Zitat Rutten LJF, Hesse BW, Sauver JLS, Wilson P, Chawla N, Hartigan DB, et al. Health self-efficacy among populations with multiple chronic conditions: the value of patient-centered communication. Adv Ther. 2016;33:1440-51. Rutten LJF, Hesse BW, Sauver JLS, Wilson P, Chawla N, Hartigan DB, et al. Health self-efficacy among populations with multiple chronic conditions: the value of patient-centered communication. Adv Ther. 2016;33:1440-51.
24.
Zurück zum Zitat Anhang Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014;71:522-54. Anhang Price R, Elliott MN, Zaslavsky AM, Hays RD, Lehrman WG, Rybowski L, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014;71:522-54.
25.
Zurück zum Zitat Cleary PD. Evolving concepts of patient-centered care and the assessment of patient care experiences: optimism and opposition. J Health Polit Policy Law. 2016;41:675-96. Cleary PD. Evolving concepts of patient-centered care and the assessment of patient care experiences: optimism and opposition. J Health Polit Policy Law. 2016;41:675-96.
26.
Zurück zum Zitat Kastner M, Cardoso R, Lai Y, Treister V, Hamid JS, Hayden L, et al. Effectiveness of interventions for managing multiple high-burden chronic diseases in older adults: a systematic review and meta-analysis. CMAJ. 2018;190:E1004-E12. Kastner M, Cardoso R, Lai Y, Treister V, Hamid JS, Hayden L, et al. Effectiveness of interventions for managing multiple high-burden chronic diseases in older adults: a systematic review and meta-analysis. CMAJ. 2018;190:E1004-E12.
28.
Zurück zum Zitat van Ryn M. Research on the provider contribution to race/ethnicity disparities in medical care. Med Care. 2002;40(1 Suppl):I140-51. van Ryn M. Research on the provider contribution to race/ethnicity disparities in medical care. Med Care. 2002;40(1 Suppl):I140-51.
29.
Zurück zum Zitat Cooper LA, Powe NR. Disparities in patient experiences, health care processes, and outcomes: The role of patient–provider racial, ethnic, and language concordance. New York: Commonwealth Fund New York; 2004: 4-9. Cooper LA, Powe NR. Disparities in patient experiences, health care processes, and outcomes: The role of patient–provider racial, ethnic, and language concordance. New York: Commonwealth Fund New York; 2004: 4-9.
30.
Zurück zum Zitat Otte SV. Improved patient experience and outcomes: is patient–provider concordance the key? J Patient Exp. 2022;9:23743735221103033. Otte SV. Improved patient experience and outcomes: is patient–provider concordance the key? J Patient Exp. 2022;9:23743735221103033.
31.
Zurück zum Zitat Alsan M, Garrick O, Graziani G. Does diversity matter for health? Experimental evidence from Oakland. Am Econ Rev. 2019;109:4071-111. Alsan M, Garrick O, Graziani G. Does diversity matter for health? Experimental evidence from Oakland. Am Econ Rev. 2019;109:4071-111.
32.
Zurück zum Zitat Marrast LM, Zallman L, Woolhandler S, Bor DH, McCormick D. Minority physicians’ role in the care of underserved patients: diversifying the physician workforce may be key in addressing health disparities. JAMA Intern Med. 2014;174:289-91. Marrast LM, Zallman L, Woolhandler S, Bor DH, McCormick D. Minority physicians’ role in the care of underserved patients: diversifying the physician workforce may be key in addressing health disparities. JAMA Intern Med. 2014;174:289-91.
33.
Zurück zum Zitat Koch G, Wakefield BJ, Wakefield DS. Barriers and facilitators to managing multiple chronic conditions: a systematic literature review. West J Nurs Res. 2015;37:498-516. Koch G, Wakefield BJ, Wakefield DS. Barriers and facilitators to managing multiple chronic conditions: a systematic literature review. West J Nurs Res. 2015;37:498-516.
34.
Zurück zum Zitat Lyratzopoulos G, Elliott M, Barbiere J, Henderson A, Staetsky L, Paddison C, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012;21:21-9. Lyratzopoulos G, Elliott M, Barbiere J, Henderson A, Staetsky L, Paddison C, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf. 2012;21:21-9.
35.
Zurück zum Zitat Rodriguez HP, Von Glahn T, Grembowski DE, Rogers WH, Safran DG. Physician effects on racial and ethnic disparities in patients’ experiences of primary care. J Gen Intern Med. 2008;23:1666-72. Rodriguez HP, Von Glahn T, Grembowski DE, Rogers WH, Safran DG. Physician effects on racial and ethnic disparities in patients’ experiences of primary care. J Gen Intern Med. 2008;23:1666-72.
36.
Zurück zum Zitat Kirby JB, Berdahl TA, Torres Stone RA. Perceptions of patient-provider communication across the six largest Asian Subgroups in the USA. J Gen Intern Med. 2021;36:888-93. Kirby JB, Berdahl TA, Torres Stone RA. Perceptions of patient-provider communication across the six largest Asian Subgroups in the USA. J Gen Intern Med. 2021;36:888-93.
37.
Zurück zum Zitat Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, et al. Measuring patient-centered communication in patient–physician consultations: theoretical and practical issues. Soc Sci Med. 2005;61:1516-28. Epstein RM, Franks P, Fiscella K, Shields CG, Meldrum SC, Kravitz RL, et al. Measuring patient-centered communication in patient–physician consultations: theoretical and practical issues. Soc Sci Med. 2005;61:1516-28.
38.
Zurück zum Zitat Austin JD, Robertson MC, Shay LA, Balasubramanian BA. Implications for patient-provider communication and health self-efficacy among cancer survivors with multiple chronic conditions: results from the Health Information National Trends Survey. J Cancer Surviv. 2019;13:663-72. Austin JD, Robertson MC, Shay LA, Balasubramanian BA. Implications for patient-provider communication and health self-efficacy among cancer survivors with multiple chronic conditions: results from the Health Information National Trends Survey. J Cancer Surviv. 2019;13:663-72.
Metadaten
Titel
US Older Adults with Multiple Chronic Conditions Perceptions of Provider-Patient Communication: Trends and Racial Disparities from MEPS 2013–2019
verfasst von
Mary Lynn Davis-Ajami, PhD
Zhiqiang K. Lu, PhD
Jun Wu, PhD
Publikationsdatum
09.11.2022
Verlag
Springer International Publishing
Erschienen in
Journal of General Internal Medicine / Ausgabe 6/2023
Print ISSN: 0884-8734
Elektronische ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-022-07899-2

Weitere Artikel der Ausgabe 6/2023

Journal of General Internal Medicine 6/2023 Zur Ausgabe

Leitlinien kompakt für die Innere Medizin

Mit medbee Pocketcards sicher entscheiden.

Seit 2022 gehört die medbee GmbH zum Springer Medizin Verlag

Costims – das nächste heiße Ding in der Krebstherapie?

28.05.2024 Onkologische Immuntherapie Nachrichten

„Kalte“ Tumoren werden heiß – CD28-kostimulatorische Antikörper sollen dies ermöglichen. Am besten könnten diese in Kombination mit BiTEs und Checkpointhemmern wirken. Erste klinische Studien laufen bereits.

Perioperative Checkpointhemmer-Therapie verbessert NSCLC-Prognose

28.05.2024 NSCLC Nachrichten

Eine perioperative Therapie mit Nivolumab reduziert das Risiko für Rezidive und Todesfälle bei operablem NSCLC im Vergleich zu einer alleinigen neoadjuvanten Chemotherapie um über 40%. Darauf deuten die Resultate der Phase-3-Studie CheckMate 77T.

Positiver FIT: Die Ursache liegt nicht immer im Dickdarm

27.05.2024 Blut im Stuhl Nachrichten

Immunchemischer Stuhltest positiv, Koloskopie negativ – in solchen Fällen kann die Blutungsquelle auch weiter proximal sitzen. Ein Forschungsteam hat nachgesehen, wie häufig und in welchen Lokalisationen das der Fall ist.

GLP-1-Agonisten können Fortschreiten diabetischer Retinopathie begünstigen

24.05.2024 Diabetische Retinopathie Nachrichten

Möglicherweise hängt es von der Art der Diabetesmedikamente ab, wie hoch das Risiko der Betroffenen ist, dass sich sehkraftgefährdende Komplikationen verschlimmern.

Update Innere Medizin

Bestellen Sie unseren Fach-Newsletter und bleiben Sie gut informiert.