J. Grudin
ABSTRACT
Skills developed by software user interface designers to solve problems in communication, management, implementation, and other areas may influence design decisions in the absence of sufficient knowledge of user populations. Given today's rapid change in both “faces” to the software interface — user populations and software functionality — the first pass at a design may be made without sufficient understanding of the relevant goals and behaviors of the eventual users. Without this information, designers are less able to grasp “user logic”, and may rely on more familiar “logics” that are useful in other problem-solving arenas. Understanding how these approaches can affect a design may help us recognize them across a wide range of contexts and enable us to focus the human factors contribution to the design evolution process.
- 1.Hammond, N., Jorgensen, A., MacLean, A., Barnard, P., & Long, J. Design practice and interface usability: Evidence from interviews with designers. In Proc. CHI'83 Human Factors in Computing Systems, (Boston, December 12-15, 1983), ACM, New York, pp. 40-49. Google Scholar
Digital Library
- 2.Turoff, N., Hiltz, S.R., Kerr, E.B. Controversies in the design of computer-mediated communication systems: A Delphi study. In Proc. CH1'82 Human Factors in Computing Systems, (Gaithersburg, March 15-17, 1982), ACM, New York, pp. 89-100. Google ScholarDigital Library
- 3.Bower, G.H., Clark, M.C., Lesgold, A.M., & Winenz, D. Hierarchical retrieval schemes in recall of categorical word lists. Journal of Verbal Learning and Verbal Behavior, 1969, 8,323-343.Google ScholarCross Ref
- 4.Billingsley, P.A. Navigation through hierarchical menu structures: Does it help to have a map? In Proc. Human Factors Sociezy --- 26th Annual Meeting, 1982 (Santa Moniea: Human Factors Society), pp. 103-107.Google ScholarCross Ref
- 5.Olsen, D.R., Buxton, W., Ehrich, R., Kasik, D.J., Rhyne, J.R., and Sibert, J. A context for user interface management. IEEE Computer Graphics & Applications, December 1984, 4, 33-42.Google Scholar
- 6.Thomas, R.H., Forsdick, H.C., Crowley, T.R., Schaaf, R.W., Tomlinson, R.S., Travers, V.M., and Robertson, G.G. Diamond: A multimedia message system built on a distributed architecture. Computer, December 1985, 18, 65-78.Google ScholarDigital Library
- 7.Grudin, J. & Barnard, P. When does an abbreviation become a word? and related questions. In Proc. CHI'85 Human Factors in Computing Systems, (San Francisco, April 14-18, 1985), ACM, New York, pp. 121-125. Google ScholarDigital Library
Index Terms
- Designing in the dark: logics that compete with the user
Recommendations
Designing in the dark: logics that compete with the user
Special issue: CHI '86 Conference ProceedingsSkills developed by software user interface designers to solve problems in communication, management, implementation, and other areas may influence design decisions in the absence of sufficient knowledge of user populations. Given today's rapid change ...
Designing a compelling user interface for morphing
CHI '04: Proceedings of the SIGCHI Conference on Human Factors in Computing SystemsWe present a new user interface for the common morphing tool found in animation packages. Previously this interface has been based on the features of the underlying algorithm, with little regard to how artists actually use this feature. By careful ...
Designing for "a" user: Stephen Hawking's UI
PDC '16: Proceedings of the 14th Participatory Design Conference: Short Papers, Interactive Exhibitions, Workshops - Volume 2We present the Assistive Context Aware Toolkit (ACAT), a software platform that was designed for Professor Stephen Hawking to enable him to control his PC and communicate with others. While typical design practices focus on the needs of a large number ...
Comments