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Predicting human interruptibility with sensors: a Wizard of Oz feasibility study

Published:05 April 2003Publication History

ABSTRACT

A person seeking someone else's attention is normally able to quickly assess how interruptible they are. This assessment allows for behavior we perceive as natural, socially appropriate, or simply polite. On the other hand, today's computer systems are almost entirely oblivious to the human world they operate in, and typically have no way to take into account the interruptibility of the user. This paper presents a Wizard of Oz study exploring whether, and how, robust sensor-based predictions of interruptibility might be constructed, which sensors might be most useful to such predictions, and how simple such sensors might be.The study simulates a range of possible sensors through human coding of audio and video recordings. Experience sampling is used to simultaneously collect randomly distributed self-reports of interruptibility. Based on these simulated sensors, we construct statistical models predicting human interruptibility and compare their predictions with the collected self-report data. The results of these models, although covering a demographically limited sample, are very promising, with the overall accuracy of several models reaching about 78%. Additionally, a model tuned to avoiding unwanted interruptions does so for 90% of its predictions, while retaining 75% overall accuracy.

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          cover image ACM Conferences
          CHI '03: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
          April 2003
          620 pages
          ISBN:1581136307
          DOI:10.1145/642611

          Copyright © 2003 ACM

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          Publication History

          • Published: 5 April 2003

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          Acceptance Rates

          CHI '03 Paper Acceptance Rate75of468submissions,16%Overall Acceptance Rate6,199of26,314submissions,24%

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