Determining the influence of the primary and specialist network of care on patient and system outcomes among patients with a new diagnosis of chronic obstructive pulmonary disease (COPD)

Chronic obstructive pulmonary disease (COPD) is a chronic lung disease and contributes to the highest rates of hospital admissions among major chronic illnesses [1]. COPD is characterized by progressive, partially reversible airway obstruction and lung hyperinflation [2, 3] and is associated with shortness of breath, limitations in activities of daily living, decreased quality of life, and frequent exacerbations resulting in emergency visits and hospitalizations[3]. COPD is not well recognized by the general public and is frequently underdiagnosed [4‐6]. Estimates for worldwide prevalence of COPD range from 4 to 20% [4]. Similar trends are reported in Canada, where the self-reported prevalence is around 4% [7] but more reliable estimates based on spirometry tests suggest a prevalence between 12 and 17% [4].

Despite the advances in medical treatment and guideline-based approaches, COPD exacerbations account for a substantial proportion of medical hospital admissions and emergent care [8], and are an ongoing concern. Given the complexity of pharmacological and non-pharmacological management, comprehensive medical management of COPD is key. Care is provided by both FP in the primary care setting and specialists, typically located in urban settings. Access to specialists is through a referral process. Ideally, the providers ensure patient access to the most appropriate level of care from this team of providers. However, barriers, such as geographical distance, specialist and FP access, and poor coordination, influence the provision of care.

It is assumed that continuity of care is enhanced when providers cohesively work together [9]. A patient-centric network is a constellation of providers (and services) that collaborate together to provide care to a common patient or groups of patients [10]. This network of providers and services will vary in number and ease of access. Recent evidence has clearly demonstrated geographical variation in distribution and access to primary and 24/7 care services for all patients in Ontario, the most populous province in Canada [11]. The impact of poor accessibility and availability is more relevant for different patient populations, such as adults with COPD. In Canada, health care is provided through territorial or provincial publicly funded systems. The provisions within the system are guided by the Canada Health Act of 1984 which supports universal access to publicly funded health (medical) services for all Canadians. In Ontario, within the past decade or so, the provincial ministry has introduced health care reforms to support the needs of the increasing proportion of persons with chronic health conditions.

Preventing fragmentation of care and enhancing continuity of care is a priority within these health care reforms. Continuity of care is multi-factorial and is often confused or used interchangeably with terms such as coordination of care, integration of care and seamless care [12]. Continuity of care is characterized by coherence of care across discrete events over time. Three types of continuity are often described: informational (e.g., flow of information), management (e.g., coherent services and care) and relational (e.g., patients and provider interactions). Continuity of care can be viewed from a provider or person perspective, however, for continuity of care to exist across different providers, conditions and sectors, it must be perceived as such by the patient. Indices or measures of continuity of care focus on duration of the patient-provider relationship, sequence of providers, dispersion of providers and subjective assessments [13]. In this paper we utilized three physician-claim based measures of continuity: Usual provider of care index (UPCI), continuity of care index (COCI), and sequential continuity of care index (SECONI). Detailed descriptions are provided in the methods section of this paper.

The overall aim of this study was to describe the network of specialist and family physician care for Ontario adult patients newly diagnosed with COPD. The specific research objectives were:

The inception cohort included 450,837 adult (≥ 35 years) Ontario community-dwelling residents, with a new diagnosis of COPD during the 5-year recruitment window (2008–2013). We included a 2-year look-back window to identify comorbidities. Patients were followed until March 31, 2018. At cohort conception the mean age was 61.5 (SD 14.6) years, 50% were female, with 64.6% residing in lower 3 income quintile areas, and 84.6% residing in urban locations. Sixty-eight per cent had more than 4 comorbidities. We compared the population characteristics with the overall Ontario population, ≥ 35 years, in 2010; with no unexpected differences. See Table 1.

We conducted a retrospective cohort study of Ontario persons who were classified with a new diagnosis of COPD, between 2005 and 2013. Patients were followed for 5 years following their new diagnosis of COPD. As expected, patients were predominantly older adults who had other comorbidities along with their new COPD diagnoses. Healthcare utilization was high in the first 5 years following diagnoses, with most having at least one hospital admission and/or emergency visit. Unfortunately, this pattern of healthcare utilization for patients with COPD is common.

As reported previously, the primary care provider is the predominant provider of care for patients with COPD [21]. Patients visited their primary care provider often; with most having more than 20 visits over the 5 years. The COCI for primary care and specialist providers was similar with a mean COCI score 0.5, somewhat lower than COCI reported in similar studies exploring the effects of continuity of care on healthcare use among COPD patients in Korea [22] and Taiwan [23]. COCI scores can be influenced by the number of providers within the network of care or the ability of the patient to access different providers, through services such as walk-in-clinics or emergency. While the sociodemographic and descriptive patient characteristics were relatively similar between the specialist and provider groups; patients who received care predominantly from the specialist had higher rates of unplanned healthcare utilization, and death during hospitalization. These higher rates are logical if we assume that this group of patients had more severe disease (which we were not able to measure) that required hospitalization and required specialist care. This is reassuring as it suggests that specialist care and services are being provided to patients with more advanced disease.

In this study, lower COCI scores, regardless of family physician or specialty designation, were consistently associated with worse outcomes. Patients classified within the lower COCI category were twice as likely to have hospital admissions, emergency visits and readmissions. These patients were more likely to die during a hospitalization. These worse outcomes persisted when other personal, social and clinical factors were considered. Continuity of care reflects the degree to which care events experienced by people is coherent and interconnected over time and reflects relational continuity with the primary care provider or team. Continuity of care occurs when there is coordinated and seamless interactions among multiple providers. In this study we used 3 claims based measured of continuity of care. The UPCI reflects the density of care, and as expected FPs provided a greater proportion of care. The UPCI measure does not account for the number of providers seen nor the distribution of visits to other providers which is common for patients with COPD who often need care from a variety of providers. The COCI is sensitive to increasing number of providers as the measure reflects management continuity and assumes that repeated visits reflect a stable relationship. In our analysis the COCI was similar in both FP and specialist groups. If we assume patients with more severe illness may need specialist care, this finding is reassuring as it reflects that when the specialist is the predominant provider of care they are able to provide cohesive specialist care. The SECONI reflects the sequencing of visits. Our finding that the SECONI was slightly higher within the specialist group could be related to the nature of COPD management, that is, intense, cohesive care during exacerbations. While these are all measures of longitudinal continuity, they do not capture the multi-dimensionality of continuity of care, as previously described. Future research should also address the other aspects of continuity such as information exchange and interpersonal relations. However, our findings are consistent with other studies that support the need to foster continuity of care strategies to improve outcomes [24, 25].

Within the context of healthcare reforms, continuity of care improvement strategies can take many forms. For example, recent Ontario reforms are directed towards the creation of Ontario Health Teams (OHT). OHT are groups of healthcare providers and organization that are clinically and fiscally accountable for delivering a full coordinated continuum of care to a defined geographic population [26], similar to accountable care organizations developed within the USA [27]. We would strongly suggest that attachment or rostering of a patient to a primary care provider is a key component of effective coordinated care. Other key components, common to the management of other chronic conditions, include: team based approach [28], timely access to specialty consultations and diagnostic services, guideline based care or pathways [27, 29, 30], access to pulmonary rehabilitation [31], self-management supports [32, 33]; all recommendations outlined in current guidelines [2, 34].

There are barriers and facilitators for provision of coordinated primary care based, specialty supported care for COPD patients. Concerns are often raised about access to and availability of specialist services. In Ontario, the reported proportion of respirologists to the population is 2.1/100,000 population (CMA Workforce Survey, Respirology Profile, 2019), similar to the Canadian proportion of 2.2/100,000 population. Approximately half of the respirologists report working at Academic Health Sciences Centres, within urban centres. Moreover, only a proportion of these respirologists focus on providing care and follow-up for patients with COPD. Thus, strategies to further optimize respirology care and management are important. Organizational strategies such as multi-professional pulmonary COPD clinics are designed to provide comprehensive care and management, optimize healthcare provider roles and are associated with positive clinical outcomes [35]. Unfortunately, availability and access to these services is also limited. Primary care or community-based COPD rehabilitation clinics offer promise and address issues related to access and availability of services [36‐38]. Patient-centric reforms, such as those targeted within the OHT reforms, should provide a platform for integration of “wrap around” services for the patient and optimize the utilization of existing resources. Findings from our study support the benefits of a continuity of care approach.

There are limitations to this retrospective cohort study. First, COPD classification of persons was based on physician billing and coding, and not detailed diagnostic criteria (i.e., spirometry testing). While the algorithm has a reported sensitivity of 85%, when compared to chart abstraction, we are likely underestimating the prevalence of COPD in the general population. Moreover, it seems that we are capturing patients at a later stage in the diagnostic window, as reflected in the number of hospitalizations and deaths. As previously stated, we did not capture disease severity or progression during the follow-up period. While disease severity certainly influences hospitalizations and death, our analysis which focused on the provision of both specialist and FP care found that regardless of disease state patients did better when there was higher continuity of care. Second, the physician network characteristics were limited to the inclusion of primary care and respirology physicians. We know that patients with chronic conditions such as COPD are seen by other physician specialists [21], which may further influence the continuity of care. Furthermore, we did not account for physicians who work collaboratively within a group or team model. Each visit within the group would be allocated to the individual physician and not the group. Our cohort only included Ontario patients; however, our findings are likely generalizable to other provincial jurisdictions and countries with similar healthcare systems. Finally, we did not capture the organizational processes and structures that would influence the provision of care for patients with COPD. Nevertheless, findings from this study do show that newly diagnosed patients do benefit from continuous and cohesive care.

Continuity of care for patients with COPD is associated with reduced unplanned healthcare use for patients with newly diagnosed with COPD. Continuity of care characterized by practice models that enhance coordination and integration of primary and specialists services care have the potential to positively impact the health experience for patients with COPD and should be a health service planning priority.