Background
Depression drives morbidity and mortality globally, particularly in low- and middle-income countries (LMICs) [1‐3]. This burden will increase as sub-Saharan Africa (SSA) undergoes an epidemiologic transition from transmissible to non-communicable diseases (NCDs) [4]. Depression is a common comorbidity in patients with hypertension, diabetes, and other NCDs, resulting in worse outcomes [5]. In Malawi, the prevalence of depression among diabetic adults is approximately 18% and mental health disorders are among the leading causes of NCD burden [6, 7]. As such, there are calls to integrate mental health treatment into NCD care systems in LMICs, such as Malawi, to provide equitable, accessible, affordable, and timely mental and NCD care [8, 9].
Despite calls for integration, mental health service scale-up in LMICs is limited by staff, resources, and other health system capacity constraints [10]. In SSA, the median number of mental health professionals per capita is 50 times lower than in high-income countries [11]. Consequently, more than 75% of patients with depression receive no treatment [7]. To bridge this gap, task-shifting approaches are a potential solution to expand mental healthcare access [12]. Task-shifting for mental health, an evidence-based implementation strategy, involves equipping primary care providers and community workers with the skills to deliver care for common mental disorders [13‐16]. Trials conducted in SSA suggest that evidence-based practices (EBPs) for treating depression, including psychological counselling and algorithm-based antidepressant management, can successfully be task-shifted to non-specialists [17‐19]. However, scale-up is hindered by barriers to wide-spread implementation and fidelity, including low self-perceived clinician competence, job-related stress, and lack of compensation for additional tasks related to mental health care [20].
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Leadership and implementation climate are two vital factors for EBP deployment [21‐25]. Leadership engagement is defined as leaders’ commitment, participation, and accountability with an intervention [26‐30], while implementation climate relates to the degree to which the intervention is supported, rewarded, and expected within an institution or organization [31]. Emerging evidence suggests that leadership can act as both a facilitator of and a barrier to mental health EBP implementation [32, 33]. However, the evidence base is limited, as available studies suffer from poor methodological quality and fail to evaluate the conditions under which leadership affects implementation [33]. More rigorous, theory-informed research is essential to elucidate the impact of leadership (and its relationship with implementation climate) on implementation processes and outcomes in LMICs.
Using post-implementation data from the Sub-Saharan Africa Regional Partnership (SHARP) parent trial (NCT03711786), we sought to identify discrete leadership strategies that facilitate overcoming barriers to the integration of depression care in NCD clinics in Malawi and understand the role of clinic leadership in shaping the corresponding implementation climate.
Methods
Parent trial
SHARP was a clinic-randomized control trial that integrated evidence-based depression screening and treatment into NCD care in Malawi while comparing the effectiveness of two implementation strategies to improve implementation and patient outcomes. In partnership with the Malawi Ministry of Health (MOH), the trial was conducted in 10 geographically representative NCD clinics in Malawi from May 2019 to June 2022 [34].
Depression screening and treatment program
The EBP task-shifted depression screening and treatment to NCD clinicians and nurses [34]. These non-specialists were trained to screen adult diabetes and/or hypertension patients for depression using the Patient-Health Questionnaire-9 (PHQ-9), a screening tool previously validated in this setting [35]. Patients with mild depression (PHQ-9 score 5–9) were to be referred to the Friendship Bench, a culturally adapted, problem-solving therapy delivered by trained peer experts through one-on-one counselling [17]. Those with moderate to severe depression (PHQ-9 score ≥ 10) were prescribed antidepressants (fluoxetine or amitriptyline) according to measurement-based care (MBC), an algorithm-guided antidepressant management protocol in line with current treatment practices [19, 36]. In-depth descriptions of the depression program have been published [34, 37‐39].
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Study design
This endpoint qualitative analysis focused on the manifestation and impact of leadership and implementation climate on overcoming clinic barriers, a theme identified, but not extensively explored, in a midpoint analysis [39]. These data expand our understanding of these two themes in the Malawian mental health landscape by including all clinic sites in analysis and with the benefits of hindsight at the study’s completion.
Study sites
The SHARP trial was conducted at 10 NCD clinics located in MOH secondary-level district and community hospitals. The participating NCD clinics spanned the three regions of Malawi (northern [n = 2], central [n = 4], and southern [n = 2]).
Participants
In-depth interviews (IDIs) were conducted with 39 participants that included the District Medical Officer (DMO), the NCD coordinator, one NCD provider, and the SHARP research assistant (RA) from each of the 10 study sites(two district hospitals shared one DMO). Purposive sampling was utilized to identify participants who were approached via face-to-face interactions or telephone interactions. DMOs were targeted due to their leadership status and decision-making power to solve implementation issues at the NCD clinic-level. NCD coordinators managed day-to-day integration activities and had extensive knowledge of implementation processes. NCD providers adopted depression screening and treatment into the routine practice and interacted closely with DMOs and NCD coordinators; notably they were identified by NCD coordinators. SHARP RAs were non-clinical study staff working in the sites, but not part of the MOH clinic structure and therefore less likely to be biased by positive responses. In comparison, DMOs, NCD coordinators, and NCD providers were all formally employed by the MOH.
Data collection
Data from qualitative, semi-structured IDIs were collected during the SHARP trial from November 2021 to January 2022 to contextualize and assess the role of leadership and implementation climate in overcoming barriers to integration of depression care into NCD clinics in Malawi. Interviews also explored the impact of individual leaders’ engagement on integration success, the power of program champions to motivate providers, and the manifestation of teamwork. These findings facilitate the discovery and analysis of contextual factors surrounding program implementation from the implementers’ perspective [40]. The complete interview guides can be found in the Supplementary Material.
SHARP RAs interviewed the other participant groups at a site different from their placement. An interviewer not involved with the parent trial interviewed the SHARP RAs. Most (n = 34) IDIs were conducted over the phone due to COVID-19 in a location of the participant’s choosing. Some (n = 5) IDIs were conducted in private locations in the respective district hospitals. The 1-h interviews were conducted in English, with some participants adding occasional words or sentences in Chichewa, a local dialect in Malawi. Interviews were recorded, transcribed verbatim, and translated as necessary using a one-step approach.
The study team used deductive and inductive analyses to develop a codebook relevant to the main objectives of the endpoint qualitative study and to capture emerging themes [41, 42]. Parent codes were developed based on interview guides and primary study aims while child codes represented emergent themes and study sub-aims. Additionally, study team members reviewed the transcripts to provide feedback to the interviewers and ensure appropriate application and iterative adaption of the guides.
Data analysis
Seven team members coded the transcripts using NVivo 12. To establish inter-coder reliability and iteratively update the codebook, the team met frequently to review application of the pre-determined codes and add new codes based on emergent themes. Initially, the entire team coded the same two transcripts before conducting a line-by-line analysis, adjudicating coding discrepancies, and adapting the codebook where needed. Thereafter, two team members coded the same transcripts with the goal of 80% agreement through inter-coder reliability assessment and adjudication of any coding discrepancies.
Researchers used matrices to summarize transcripts and aid in thematic analysis. These matrices allowed the team to thematically organize the data, deepen understanding of key themes, and compare themes amongst participants, participant groups, and study sites [43]. Researchers created memos to summarize key themes such as participant perceptions of leadership, their roles in integration, and their power in increasing intervention fidelity [44, 45]. The Consolidated Framework for Implementation Research guided further processing of data, specifically focusing on leadership with respect to the following sub-constructs: implementation climate, intervention source, relative priority, goals and feedback, learning climate, leadership engagement, access to knowledge and information, knowledge and beliefs about the intervention, self-efficacy, individual identification with the organization, and opinion leaders [46].
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Results
Participants
The leadership organization of NCD clinics in Malawi is described in Table 1 to delineate hierarchy among the participants, along with participants’ intended role in the project.
Table 1
Levels of NCD leadership in Malawi and job descriptions
Job Title | Jurisdiction | Qualifications | Job description | Intended role in depression integration | Number of participants |
|---|---|---|---|---|---|
MOH Official | National level | Masters or PhDs | Oversee and implement Ministry of Health clinical initiatives | Ensure smooth functioning of the depression program. Transfer service providers between clinics, supply standard operating procedures and protocols, enhance ownership for integration | a |
DMO | District hospital level | Physicians | Responsible for all clinical care at the district hospital and directly supervise all department coordinators | Oversee integration activities and respond to clinic challenges through interaction with monthly reports and collaborating with NCD coordinators, most notably by staffing NCD clinics and ensuring antidepressant medication supply | 9 |
NCD Coordinator | Department level | Physicians, physician assistants/clinical officers, or nurses Appointed by the MOH | Responsible for NCD clinic care at the district hospital and at lower facilities within the district. Directly oversees NCD providers at district level | Training and supervising all facility healthcare workers in the depression program, scheduling and record keeping, communicating implementation challenges with facility leadership (DMO), and submitting monthly reports to the DMO/MOH | 10 |
NCD Provider | Clinic level | Physician assistants/clinical officers or nurses | Provide clinical care to NCD patients | Responsible for screening of depression, referral to Friendship Bench therapy, and prescription of antidepressants according to MBC | 10 |
SHARP RA | Research activities at clinic level | University degrees or diplomas in public health | _ _ _ | Consent and survey participants and abstract clinic data. Note, they do not play a direct role in the facilitation of the depression program | 10 |
The results section is organized by a presentation of themes related to specific leadership strategies, and lack thereof, that both promoted a positive implementation climate and facilitated overcoming barriers to depression integration. The following key themes are explored in detail: engagement and approachability; direct involvement with and mentorship during the intervention; clear communication; and fostering teamwork.
Engagement and approachability
Engaged leaders were aware of integration barriers, involved in strategizing solutions, and active in implementing clinic changes. Initially, integration barriers, such as being overburdened by a heavy workload, medication shortages, and negative attitudes by NCD providers, contributed to sub-optimal depression screening for NCD patients at most district hospitals. However, many study participants reported that DMOs effectively problem-solved through heightened awareness of clinic challenges and directed follow-up based on metrics from quarterly reports sent by NCD coordinators. This bred a positive working environment and led to tangible changes to existing integration barriers, as illustrated by one NCD provider’s account of clinic congestion:
“At first we used to do NCD services in the corridors and they [the DMO] directed that we should move from the corridors because of congestion…So them as the DMO told us to move to the skin clinic and you know the skin clinic occurs on Monday and Fridays and we do our NCD on Thursday. So by moving the NCD to the skin department it means that they are aware of the challenges that we face in providing depression care integration.”– NCD Provider
Through awareness of limited space, the aforementioned DMO effectively relocated integration activities to a private location. Through implementing this change, reported clinic functioning and integration outcomes improved at this NCD clinic. This DMO sustained involvement with clinic operations and overcoming barriers, even congratulating the study team in front of the MOH and program evaluation team. By directly acknowledging the clinic’s successes and providing positive reinforcement to the study team in front of the MOH, this DMO fostered a supportive learning climate where providers felt valued for their contributions.
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However, not all DMOs were perceived as engaged and approachable. Two facilities indicated a negative working relationship with their DMO due to a lack of follow-up with reports and an authoritarian leadership style. One NCD coordinator described an incident where they proposed increasing the number of NCD clinic days to distribute a high workload burden. They describe the DMO’s response below:
“Unfortunately, it was like a directive that ‘myself as the DMO I am not even asking you and I am not suggesting but I am saying one clinic a day’…we thought the decision would really worsen the situation because if we were having congestion on two days, it means the number of people in one day will double…it means we would end up leaving a lot of people not being screened. So sentiments like these meant that the line managers [DMOs] don’t have much interest in the program.”– NCD Coordinator
Through what participants reported as an inflexible perspective and belittling attitude, this DMO failed to (1) acknowledge the NCD coordinator’s request; (2) validate their feelings of being overworked; and (3) use their decision-making power to solve a structural problem. NCD coordinators and providers perceived this precedent of being unwilling to collaborate to signify that district and national leaders did not place much relative priority on depression treatment integration, leading clinicians to feel less motivated to take an active role in depression screening.
Although perceptions of DMOs were district hospital specific, at district hospitals that reported a positive working relationship with their DMO, almost all also reported a subsequent improvement in integration outcomes and cultivation of a supportive implementation climate. DMOs who established good rapport were more likely to be approached and welcomed by clinic staff. Clinicians were empowered through their healthy relationship with the DMO to openly call them in times of need:
“Mostly when we call the DMO they pick up our phones and if they are busy and has just seen your missed call they might call you afterwards to know why you were calling. That’s why I am saying there is a good rapport or interaction between [us] coordinators and the DMO.”– NCD Coordinator
Through maintaining open lines of communication, this DMO instilled within the NCD coordinator a sentiment of being an integral member of the implementation team, which sustained their motivation to screen and provide integration services. Other NCD coordinators and providers described having a “real partner” in integration with the DMO and MOH following sustained engagement with these influential leaders, breeding a positive implementation climate.
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Direct involvement with and mentorship during the intervention
Providers generally agreed that direct leadership supervision and support helped maintain fidelity to the depression screening protocol because providers knew their work was being scrutinized. This support was accomplished through top-down leadership, whereby higher-ranking MOH officials and DMOs supervised middle-tiered NCD coordinators, and all leaders oversaw NCD providers.
Some participants reported that the MOH was able to leverage its position of power by physically visiting district hospitals and establishing the importance of the intervention in the clinic and larger healthcare system. NCD coordinators were highly motivated by such visits from MOH officials:
“They [the MOH] support us with supportive supervision, they come and see what we are doing, and it is really a Ministry of Health initiative. Partners are there to guide and support us. It is a learning point as a study so that others can emulate and can learn some stuff so that they can scale up to other…but it is solely a Ministry of Health…They are like our consultants.”– NCD Coordinator
NCD coordinators and providers alike sustained personal responsibility for integration as they interpreted the MOH officials’ visits to reaffirm their involvement in the interaction. By viewing the program as a “Ministry of Health initiative,” clinicians understood that their work would inform future scale-up efforts. Additionally, as NCD coordinators and providers learned from MOH expertise and consulted with them on difficult cases, their innate connection and value tied to the intervention increased, further enhancing clinic ownership.
DMOs were similarly perceived to motivate clinicians through visibility due to respect associated with their position. One NCD coordinator depicted that,
“Because if the DMO comes it gives us encouragement to do better because we know that if the big man is here they need to see that our operation is just so good…we know that we need to do things in a right manner.”– NCD Coordinator
By describing the DMO as a “big man,” this NCD coordinator acknowledges a power dynamic whereby higher-ranking leaders were able to command respect and positively motivate integration through their status. These routine visits by MOH officials and DMOs were able to keep team members engaged, as their presence in clinic demanded the need for consistent depression screening and care “in a right manner.”
However, this unique ability to invoke motivation through visibility alone could not be recreated by NCD coordinators, leaders who worked in the clinic every day and with whom providers had much familiarity.
“I do not think that the coordinator has some special powers that they may be able to influence others to screen each and every patient who comes to the NCD clinic…because the position they have is not an employed position, it is an appointed position, so they are of the same rank as the other clinicians. So, they do not have that much power to maybe do some supervisions that in some way they might be able to inspire maybe some fear in their fellow clinicians. But, if maybe they were of a higher rank… I think then they could have been able to inspire others to do their work as they are supposed to do.”– RA
The RA describes how the power dynamic between NCD coordinators and NCD providers is not as stark compared to the MOH and DMOs with NCD providers. NCD coordinators, in some instances, were unable to leverage their position to influence screening due to similar levels of training and associated status with NCD providers. Instead, leaders with significantly more training and authority possessed heightened capacity to motivate the cadres due to respect associated with higher standing, and, occasionally, through invoking fear.
All leaders, regardless of position, acted as opinion leaders when leading by example, which positively affected integration. Whenever DMOs or NCD coordinators physically took part in depression screening and treatment, they both mentored NCD providers and modelled ideal behaviour. As a result, NCD providers imitated leaders’ attitudes towards integration and mirrored their actions in actively screening for depression. Imitation was a dominant theme, as almost all NCD providers noted increased motivation for depression screening when NCD coordinators were modelling ideal behaviour. This sense of communal commitment to the intervention was described as follows:
“It’s quite helping enough because when we see our boss [NCD coordinator] in the forefront it’s quite difficult for us to do the opposite…since they act as a leader, they lead us on what to do and we just follow suit…they are directly affecting depression clinic in a positive way. Yeah I would say their presence is always a plus for us and the way they handle depression cases that’s also what motivates us to try to do our best as far as depression screening and treatment.”– NCD Provider
Although NCD coordinators could not invoke fear, they influenced screening through camaraderie and working “in the forefront” alongside providers. Thus, NCD coordinators were influential mentors from which providers could learn and imitate (“follow suit”) their attitudes and behaviours. NCD coordinators’ commitment to actively integrating depression care proved to be the most impactful in changing NCD provider attitudes and habits. When asked who has the power to address barriers, specifically negative attitudes by providers, a majority of participants identified their NCD coordinator due to their coordinator’s availability and involvement. Engaged mentorship also fostered a positive implementation climate that championed individual commitment to the intervention, praising NCD providers who gained a deeper understanding of MBC and took ownership of their work.
Clear communication
Clear communication was a key motivating factor for depression care integration. Effective leaders were able to clarify specific misconceptions or misunderstandings to increase NCD provider knowledge and commitment to MBC. At facilities where misconceptions about the source of the intervention and financial compensations were held, clinic staff noticed NCD providers’ reluctance to screen patients:
“For this thing to work [integration of depression and NCD care], we need to have a mindset change from the providers, managers, as well as the policy makers. So prioritization becomes a challenge because they [NCD providers] do prioritize some of the other programs over this program…people would have some different attitudes, people would have different perceptions…they would think that maybe the [NCD] coordinator is benefitting something and people would think that the program is for the [NCD] coordinator.”– NCD Coordinator
At this district hospital, NCD providers became less interested and disinclined to follow MBC because of a perception that NCD coordinators were benefitting financially from the depression integration intervention when they were not. This further demotivated clinical staff, who even started to “prioritize some of the other programs over this program.”
At a different district hospital facing similar pushback from NCD providers, the NCD coordinator engaged MOH officials and DMOs for clarity around incentives and sustainability, stating:
“The Head of Department [MOH/DMO] has been emphasizing on this as a service from the Ministry of Health…any clinician, any nurse who does not respond is answerable not to the project but the Ministry of Health, directly to the Head of Department. So to us this is not a project, it is a service. [The external research entity] is just supporting what the government is doing.”– NCD Coordinator
Through engaging policy makers, like MOH officials, and establishing a clear chain of communication from the intervention source to implementing NCD providers, misconceptions about external research project support were curbed. In establishing MOH responsibility for noncompliance, leaders enhanced clinic ownership of the program. Even at district hospitals facing less provider resistance, clarifying the depression program as a sustainable, government-derived initiative increased NCD provider’s understanding and commitment to MBC. NCD providers themselves recognized the importance of this chain of communication stating, “also any information coming from top going down should come in time and be sufficiently communicated to [us].”
Another reason NCD providers were not fully committed to MBC at select district hospitals stemmed from a lack of value placed on mental health and the intervention itself. Some NCD providers did not understand the psychosocial aspects of NCD care nor recognize that NCD patients even faced mental health challenges. As a result, providers were less likely to follow MBC. To demonstrate support for the intervention, leaders, like NCD coordinators, educated providers on the value of mental healthcare,
“We usually tell them [NCD providers] that if you don’t help these patients, if we don’t find cases, we may end up losing due to depression itself or suicide ideation. So, we advise them to have a passion to the patients to make sure that they are assisted…so by doing that the screening is done most of the times…we talk to them in morning reports that is for the whole hospital, the whole team, about the consequences, the negative impact of depression.”– NCD Coordinator
This NCD coordinator explained why the MOH supports integration through digestible knowledge about the impacts of mental disorders on chronic care patients, most notably by describing suicidal ideation. By contextualizing the work through a patient perspective, leaders and providers became intrinsically motivated for mental health improvements and passionate about integration activities through shared compassion and empathy for patients. This is seen through NCD providers’ recommendations to expand depression services into other clinical sectors.
“I would wish in the first place… like every patient who came to the hospital… whether they had a wound, whether they just complained of headache or had diarrhea but is seeking medical intervention should be screened for depression. I think with that we have seen a lot of patients who have so far committed suicide. In a sense right now we are missing a lot of depressed patients because we are only screening patients who have come to the hospital because of diabetes or hypertension, but had it been we were screening every patient we would have found a lot of them. Had it been it was preached a lot to the community we would have found a lot of depressed patients.”– NCD Provider
This NCD provider exemplified the impact education on mental health had on individual attitudes towards depression integration. By recognizing (1) the prevalence of and (2) the under diagnosis of depression in their community, this NCD provider demonstrated heightened awareness of the public health impact of their work. Their desire to increase access to depression services at their district hospital also suggested personal satisfaction and efficacy with the depression program.
Fostering teamwork
Sites with more involved DMOs benefitted from stronger teamwork and clinic functioning. However, regardless of clinic performance or DMO engagement, most participants identified teamwork as an important component of integration. Participants described teamwork as the cooperation of NCD providers within a clinic and engagement among national-, district-, and hospital-level leaders. Such leaders fostered team spirit through their support and visibility in the district hospital and by improving team morale, strength, and cooperation.
“In level of support I’d say yes since the DMO is there to support us. I’d say that it's not that difficult for us to involve other clinicians because there is someone there at the top who is really supporting us and who is understanding what is happening to them. So them being there to support us at the clinic, this has given us morale to push on… despite the challenges that we have. It gives us that strength to work as a team.”– NCD Coordinator
Working in teams signified communal strength and morale to overcome integration barriers. Team success was largely dependent on collective responsibility for the intervention, especially at sites that had greater collaboration and task-sharing.
“It’s a collective responsibility; one, the individuals themselves to understand what is required and also to make sure to accept the adjustments in the clinic; and two the constant mentoring at the clinic has also helped us much.”– DMO
Through mentorship and hands-on engagement, leaders infused collective responsibility and team spirit, whereby providers were motivated to work alongside leaders. At sites where the DMO and NCD coordinator contributed to integrating depression care, this lessened the workload for any individual provider, leading to positive attitudes and higher intervention fidelity.
Working in teams also facilitated effective decision-making and incorporation of individuals’ suggestions to overcome barriers and improve clinic functioning.
“We sit down as a team because you cannot work alone, we sat down and discussed as a team… Yea so we sit down as a team when we have a problem and say ‘this is a problem so as a team what do you think we can do to solve this problem?’ So, our colleagues proposed that maybe we can open another day. So, we agreed that ‘let’s just open another day,’ so that’s what we do. We had to sit down as a team not just one man’s show because nowadays there is freedom and we need to discuss and have a solution.”– NCD Coordinator
With this open perspective towards the importance of teamwork, this NCD coordinator constructed a respectful learning climate that fostered collective team assistance and input. As an engaged and approachable team leader, the NCD coordinator validated provider concerns, collectively strategized solutions, and adapted the implementation strategy to more effectively screen for depression.
Discussion
We investigated key implementers’ perspectives on leadership strategies to enhance the implementation climate surrounding and fidelity to integrating a depression treatment program into existing NCD care in Malawi. Some sites implemented these leadership strategies better than others and thus reported improved implementation outcomes. Alignment among clinic leaders, through engagement, approachability, and awareness of clinic challenges, fostered a learning environment conducive to implementation success. Participants noted the hierarchies inherent in the Malawian healthcare system and their corresponding effect on the implementation climate. Most participants emphasized mentorship and hands-on learning as key leadership strategies that created a productive implementation climate. NCD providers could observe, engage with, and collaborate alongside leaders, most notably NCD coordinators, when they were physically present and modelling ideal screening and clinical behaviour.
Alignment among facility and clinic leaders with implementing NCD providers was crucial in problem solving clinic challenges and ensuring changes were implemented and effectively improved fidelity. These findings are consistent with various implementation frameworks and interventions that stress aligning priorities among different levels of leadership [46‐51]. Furthermore, they highlight the importance of “leader inclusiveness,” defined as “words and deeds exhibited by leaders that invite and appreciate others’ contributions” [52]. DMOs and NCD coordinators who explicitly invited input from NCD providers and provided positive reinforcement were reported to be more engaged with the intervention and more adept at fostering active participation and commitment from providers. Literature suggests such leaders strengthen communication systems, which promote effective EBP implementation [53]. Some leadership frameworks and interventions have been utilized for mental health task-shifting services [47] and adapted for different cultural and contextual settings [54]. Thus, future task-shifting programs in SSA should consider incorporating such frameworks to improve alignment among leadership to overcome integration barriers common to this implementation landscape.
Understanding leadership context and culture is necessary for adapting and implementing effective leadership strategies to improve implementation climates and outcomes [55, 56]. Unlike other implementation frameworks that describe broad domains of leadership behaviours, we identified specific behaviours that are pragmatic for different levels of leadership, so leaders can tailor their unique training, experience, and influence to support EBPs [50, 57‐59]. In Malawi, a hierarchy exists in the healthcare system from the NCD providers’ perspective. High-ranking MOH officials and DMOs could support integration solely through visibility during “fear”-inspiring quality improvement checks that championed provider accountability. In contrast, clinical leadership, in the form of NCD coordinators, had to display long-term commitment to and physically be involved in depression management procedures to influence provider attitudes. Underscoring these differing attitudes towards leadership was respect associated with status and increased level of training. Thus, an unbalanced power dynamic between different leaders meant MOH officials and DMOs had the authority to be less involved than NCD coordinators while still maintaining the ability to reinforce screening behaviours and instil clinic ownership. As there is limited literature on leadership behaviours in LMICs and in SSA, these results suggest understanding the healthcare system as a whole – and the unique levels of leadership within that system – is necessary to tailor implementation strategies to engage and leverage the different levels of leadership.
Some DMOs and NCD coordinators overcame barriers to integration by educating providers on the high prevalence of comorbid depression and NCDs, the adverse impact of depression, and the value of the intervention. NCD providers noted the positive impact when NCD coordinators used evidence (e.g., statistics) to contextualize mental health education. This education improved the implementation climate as providers understood the public health importance of the intervention and were intrinsically motivated to screen and treat patients. Additionally, this heightened awareness led NCD providers to desire increased access to depression screening and treatment for other departments within the district hospital. These results speak to the importance of mental health literacy for all providers, a key determinant of both the provision and accessibility of mental health services [60, 61]. Integration of mental health services in primary care settings in SSA has been hampered by negative provider attitudes and low prioritization of mental healthcare [32]. In Malawi, a cross-sectional survey demonstrated that a majority of both providers and patients had limited mental health understanding, attributing causes of mental disorders to substance use or spiritual “punishment” [62]. As low mental health literacy exacerbates treatment gaps in the region, transformational leaders’ ability to improve provider attitudes towards mental healthcare could serve as a valuable intervention [63]. Thus, engaging leadership to improve mental health literacy, address stigma, and underscore the public health importance of providing mental healthcare could improve the implementation climate for task-shifted mental health programming.
Direct mentorship by leaders was key to educating NCD providers on best practices for MBC. NCD providers worked alongside and shadowed more experienced DMOs and NCD coordinators to gain on-the-job refresher training and consultation on complex cases. Most participants emphasized that this mentorship is vital for enhancing confidence in MBC and sustained intervention fidelity. Conversely, without this hands-on support and supervision, providers may not have screened patients with the same rigor due to a lack of self-efficacy. In SSA, insufficient resources for mental health treatment, often compounded by low mental health literacy, undermines providers’ ability to consistently deliver mental health treatment and reinforce negative attitudes [63‐65]. However, mentoring programs can effectively increase health worker competence and institutional performance for a variety of clinical specialties [66]. Furthermore, in SSA, mentorship may also be superior to refresher trainings as these trainings are limited in frequency, scope, and often didactic rather than interactive in nature [67]. Together, our results support enhanced leadership strategies that incorporate engaged, on-the-job mentorship, although cultural and healthcare system contextualization should dictate the mentorship approach [66].
Limitations
Participants were all involved in some respect in the implementation and/or evaluation of this intervention and trial, and their shared reflections on the challenges and successes of the program may have been subject to social desirability bias. Though we cannot reduce the risk of social desirability bias entirely, including study RAs as participants (whose views may be less biased than other participants) is a critical measure to reducing this bias in our study. A small convenience sample of healthcare facility staff from the study sites participated in the interviews and their views might not be generalizable to all study site staff. However, the sample did include participants from all key levels of leadership, implementation, and evaluation and from all ten study sites, enabling researchers to elicit a wide variety of perspectives. Lastly, we analysed participant responses without regard to the implementation strategy their site received. We believe by examining implementation challenges and leadership strategies that potentially diffused to most district hospitals we more wholly captured the reality of this implementation landscape.
Conclusions
Leadership-driven implementation strategies may improve task-shifting of mental health services. However, few studies in LMIC have examined or defined how to leverage leadership and maintain research capacity capable of addressing mental healthcare gaps [68]. Researches and implementers must understand how to adapt not only the EBP, but also the implementation strategy to fit the existing healthcare system and implementation climate [69]. This qualitative study contributes to the nascent body of literature in SSA on the healthcare structure and implementation climate surrounding mental health task-shifting interventions. We highlighted specific ways leadership can improve intervention fidelity, implementation outcomes, and the overarching implementation climate. Our results have implications for ongoing Malawi Ministry of Health efforts to scale up evidence-based depression treatment within existing NCD care. Insights from this study suggest tangible ways leaders can foster positive attitudes and personal responsibility to enhance fidelity and implementation for task-shifting interventions in low-resource settings. Future research should explore integrating leadership implementation frameworks and interventions with task-shifting mental health services to improve implementation and long-term research capacity.
Acknowledgements
We are grateful for the participants who took time to be interviewed and who allowed those interviews to be analysed. We also acknowledge the interviewers, without whom this study would not have been possible.
Declarations
Ethics approval and consent to participate
The parent SHARP trial and endpoint evaluation were approved by the University of North Carolina Biomedical Institutional Review Board (Chapel Hill, NC, USA; ID 250449) and the Malawian National Health Sciences Research Committee (Lilongwe, Malawi; #1925). All research activities adhered to US and Malawian ethical standards. All the procedures were followed in accordance with the relevant guidelines. All study participants provided written informed consent.
Consent for publication
Not applicable.
Competing interests
The authors declare that they have no competing interests.
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