Introduction
Given the chronic, relapsing nature of substance use disorder (SUD) [
1,
2] and the negative consequences in various life domains affected by drug use [
3], there has been expanding interest in measuring patient-reported outcomes in people with SUDs in recent years. Numerous studies have included health-related quality of life (HRQoL) and quality of life (QoL) assessment as an important clinical and research tool, as an outcome for assessing the health of patients with SUDs and for evaluating drug programs [
4‐
6]. Although QoL and HRQoL are different (QoL is an all-inclusive concept incorporating all factors that impact an individual’s life, while HRQoL includes only those factors related to an individual’s health), they both aim to capture a patient’s subjective perception and assessment of his or her health and well-being [
7,
8]. Currently, there is evidence that QoL will improve as a function of treatment and recovery in patients with SUDs [
9]. Moreover, it has been suggested that QoL should be assessed and reported regularly by clinicians from the beginning of addiction treatment to support evaluations of the recovery progress and decision making with regard to continuing care [
10].
Among individuals with SUDs, HRQoL is generally poorer than that of the general population and as low as that of individuals with other chronic diseases or serious psychiatric disorders [
11‐
13]. Several sociodemographic and clinical variables have been studied as predictors of baseline QoL among patients suffering from SUD [
14,
15]. The findings are somewhat inconsistent and difficult to interpret because of differences in methodologies, instruments and populations [
16]. Overall, male gender, younger age, higher education and being employed are consistently associated with better QoL scores [
17,
18]. Inversely, suffering from physical and mental comorbidities altered QoL [
19,
20]. Regarding the main SUD-specific characteristics, the severity of dependence is constantly associated with poorer functioning in nearly all QoL domains [
21], whereas the duration of addiction, drinking patterns and prior treatments are not [
22]. It has also been noted that opiate dependence impaired QoL more than alcohol dependence did [
23]. Only a few studies have focused on factors associated with HRQoL improvement among the SUD population. Although the literature has shown that specialized SUD treatment enhanced QoL for dependent patients [
9], divergent findings have been reported regarding the predictors of substantial improvements in HRQoL [
24]. Indeed, some studies provided evidence that QoL improved with abstinence [
25], whereas others showed that there was no correlation between a reduction in substance use and HRQoL [
26]. In addition, a published study found that sociodemographic and clinical factors, such as marital status, income and somatic or psychological comorbidities, explained differences in QoL changes between alcohol-dependent twins and their abstinent cotwins [
27]. Similarly, the relationship between patients’ satisfaction with care and QoL changes has not been clearly established among populations with psychiatric disorders [
28]. Patient satisfaction can be defined as an individual’s cognitive evaluation of and emotional reaction to his or her health care experience [
29,
30]. Particularly important to the provision of quality addiction services, patient satisfaction has been found to predict better treatment outcomes, including better physical and mental health [
31] and psychological improvements [
32]. Although many studies have explored HRQoL and SUDs, few have analyzed changes in these scores and determinants of their improvement, and no previously published study has focused on patients’ early satisfaction as a factor related to changes in HRQoL.
Thus, this study aimed to a) examine patients’ HRQoL changes at a 3-month follow-up and b) identify whether early satisfaction with care predicted a change in HRQoL among outpatients who are starting care for alcohol or opioid dependence.
Discussion
This study showed low HRQoL at baseline and positive changes in both the physical and mental health domains of HRQoL at the 3-month follow-up among outpatients with substance dependence who were seeking treatment. These results were consistent with previous studies that showed that QoL was low among individuals with SUDs [
41‐
43] and that significant improvements in both the mental and physical dimensions of QoL were found at the three-month follow-up [
44‐
47]. Interestingly, the positive change in the physical domain of HRQoL was smaller than the change in the mental domain. Previous authors have suggested that the lack of improvement within the physical health domain might be due to a shortage of time for allowing substantial improvements or to the intractability of some somatic health problems [
48].
The study enabled us to identify several factors linked to a favorable short-term change in HRQoL. First, the improvement in both psychological and physical HRQoL was more pronounced when the score for each self-reported QoL domain was low. This was somewhat expected as it has previously been shown for patients with SUDs [
49,
50]. In line with previous studies suggesting that the relationships between patient satisfaction and HRQoL were more significant for the mental health domain [
51], the most expected finding was that improvement in the mental component of HRQoL was related to early outpatient satisfaction with care. The current study showed that the mean overall satisfaction score was aligned with studies reporting the mean overall satisfaction scores with French outpatients in medical and surgical departments at public teaching hospitals in Paris [
37]. Researchers exploring the relationship between satisfaction with care and QoL among patients with serious mental illness have largely reported a positive relationship between the two [
52,
53]. Nevertheless, studies investigating the causal nature of this relationship have remained sparse, and thus far, only a few have found a positive association between satisfaction with care and QoL among those patients [
28,
54]. Thus, our results might be even more useful for interventions among clinicians to make them more aware of patients who are unsatisfied early in their care. Moreover, if other studies were to confirm our results, then measures targeted at clinicians might be created to improve early satisfaction and increase the QoL change. As half of the items on the outpatient satisfaction questionnaire used are related to the dimension “consultation with the doctor”, further research is needed to address the influence of the patient-therapist or therapeutic alliance, the therapist’s empathy and the patient-therapist consensus regarding the QoL change, as has been suggested for populations with SUD [
55].
Our findings showed that marital status and the origin of the care request were associated with physical HRQoL changes. In our study, never being married appeared to be much more strongly associated with greater improvement in physical HRQoL than being married. This finding was consistent with a previous study on QoL by age group that found greater HRQoL improvement among single participants than among married participants [
56]. Being legally compelled to undergo addiction treatment was associated with lower physical HRQoL changes in our sample. Studies investigating coerced drug treatment remain quite limited. However, most of them did not detect significant positive effects of coerced treatment on drug use [
57,
58]. Moreover, some of those studies suggested that coerced treatment could alter self-reported health status [
59,
60]. We could assume that the coercive nature of mandated addiction treatment could offset its early clinical benefits for HRQoL.
Given the low HRQoL among outpatients with substance dependence who seek care, one would intuitively expect an association between changes in substance use behavior and HRQoL improvement. However, the literature has reported mixed findings and has highlighted that improved QoL may not rely upon abstinence or a reduction in substance use [
9]. Although previous studies among patients with SUDs have shown that female gender [
9] and an absence of psychiatric comorbidities [
16,
49] were associated with better QoL improvement, our study did not find significant associations between gender or comorbidities and HRQoL changes. The same applies for SUD-specific characteristics, such as duration of addiction or change in substance use behavior. The fact that sociodemographics and SUD-specific characteristics did not predict HRQoL changes does not prove that they are unrelated. The small number of patients included in this study reduced the power; therefore, true relationships between gender, age, comorbidities, and duration of dependence and QoL change might not have been detected.
Our study showed that the baseline HRQoL scores of alcohol- and/or opioid-dependent outpatients were much more impaired than those of the general French population [
61] and were lower than those of patients with serious mental disorders [
62,
63]. Moreover, the scores in the mental domain were more altered than the scores in the physical domain. These findings are consistent with other studies using the SF-12 or the SF-36 questionnaires to measure HRQoL in patients with SUD [
49,
64‐
66]. The mean age of our patient sample was 38.9 years, and one-fifth of the patients were women, which is consistent with the demographics found in addiction research [
67,
68]. Moreover, the mean duration of substance dependence was consistent with the time taken to establish substance dependence [
69]. In line with a previous study [
66] and compared with the proportion of French people over 18 years of age who were unemployed and living alone (9 and 30%, respectively) [
70], the high proportion of patients who were unemployed and living alone shows social and familial causes and consequences of substance dependence. Finally, given the prevalence of somatic and mental disorders among substance users and to target patients’ needs and improve care engagement, care skills should be provided through several links with primary health care and mental health system [
71].
The study has some limitations. The sample cannot be considered as a reflection of all patients with alcohol or opiate dependence seen in routine medical practice because the participants were recruited through specialty treatment services and their satisfaction was assessed at an early stage of care. Less than a quarter of the participants did not complete the outpatient satisfaction questionnaire, which may limit the generalizability of the results. Nonetheless, very few differences in demographic or clinical characteristics and self-reported health status were found between those who completed the outpatient satisfaction with care questionnaire and those who did not.
To our knowledge, this study is the first to assess the effects of early satisfaction with care on early changes in HRQoL among outpatients starting care for alcohol or opioid dependence. Moreover, the EQS-C response rate of 79,1% demonstrated the patients’ willingness to evaluate their own care, a finding that supports patients’ interest in measuring their satisfaction with ambulatory care in further studies. Considering the response rate of 51.7% for the open-ended comment field of the EQS-C, future qualitative interviews might lead to more information regarding how outpatients with substance dependence perceive satisfaction and could determine which factors might affect early satisfaction with care.
Considering the improvement of HRQoL associated with better early satisfaction with care, this issue will be further explored among both patients and clinicians in future studies and in clinical practice to suggest improvements in the early care of these patients. The present study also has several methodological merits. First, patient satisfaction was measured shortly after inclusion. Thus, the level of early satisfaction with care that the patients expressed was independent from later improvements in their HRQoL. Our study design also required patients to complete the satisfaction questionnaire at home, thus avoiding a variant of the Hawthorne effect [
72]. Moreover, it is important to note that the multivariable models showed an explained variance of 40 and 47%.
Publisher’s Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.