Background
Access to quality healthcare services is one of the key health related sustainable development goals (SDGs) targets [
1]. It is also becoming an important point of discussion across the world due to its impact on health intervention outcomes, and the value it has to achieve other SDGs targets. However, access to health services continues to be a challenge across the world [
2]. A recent estimate shows that half of the world population do not have access to essential health services, and 100 million people are still strapped into extreme poverty because of health-related expenses [
2]. Particularly, population who are living in low- and middle-income countries (LMICs) have limited access to quality healthcare services [
3,
4]. For instance, more than half (52%) of the African population have no access to essential healthcare services [
3], which could contribute to high burden of preventable and treatable diseases. Existing evidence indicates that considerable proportion of morbidity and mortality due to preventable and treatable diseases are attributed to inadequate access to quality healthcare services [
5]. For instance, of 8.6 million excess deaths occurred due to healthcare system related problems in 61 LMICs, five million of them occurred due to poor quality healthcare services, and 3.6 million of them were due to non-utilization of healthcare services [
5].
Access to healthcare services at early stage of disease onset could significantly reduce health complications, prevent transmission of communicable diseases, enhance successful treatment outcome, and reduce drug resistance [
6‐
9]. Barriers to health and nutrition service is refers to the extent to which a population ‘gains access’ to financial, organizational and social or cultural barriers that limit the utilization of health and nutrition services [
10]. However, considerable proportion of people has no access to healthcare services due to several sociocultural, financial or health facility related barriers [
11‐
13]. Physical availability of infrastructure [
11,
12,
14], distance to healthcare facility [
15,
16], service cost [
11,
17][, lack of education and information [
12,
14], healthcare workers absenteeism [
18], unavailability of services [
11,
12], lack of transportation [
17], long waiting time [
14,
17] and economic hardship [
19] are among several barriers of access to healthcare services. Patient satisfaction and quality of care are also one of the barriers of access to healthcare services [
20,
21].
It is common that the occurrence of disease outbreak and other health risks are prevalent during the presence of natural disasters such as drought, flood, and earthquake [
11,
22‐
24], due to essential health services delivery system disruption and environment related factors. The greater Horn of Africa is the region that has been highly affected by prolonged extreme drought and food insecurity, and millions are sustaining severe food insecurity in the region [
25]. Uganda is one of the countries in greater Horn of Africa in which 19 districts in its north-east part are affected by drought and food insecurity [
26]. Furthermore, previous study from Uganda confirms the existence of healthcare services access disparity across geographic areas and socioeconomic status [
27]. The country is also experiencing different outbreaks of diseases such as Ebola and Yellow fever. The incidence rate of malaria is also increasing in the country-394 per 1000 population in 2022 in the drought affected districts (national routine data). Nine districts in Karamoja region are severely affected with drought and food insecurity, and 1.8 million people are currently faced acute food insecurity with 250, 000 people classified as an emergency level of food insecurity phase 4 in June to August 2022 [
28]. Although there is no published evidence, information from the ground shows, drought and food insecurity in this region has significantly affected health and nutrition services delivery system. Health and nutrition services provision is also becoming a challenge in the region due to the staff-turnover and presence of social insecurity in the drought and food insecurity affected region to some extent.
Even though understanding barriers access to health and nutrition services is important in improving service delivery system, little information exist in drought and food insecurity affected areas. Furthermore, drought and food insecurity affected areas require sufficient access to healthcare services in order to overcome the impact of drought and food insecurity related public health complication. However, evidence on level of hardship to access healthcare services, and its barriers are lacking in drought and food insecurity affected areas. Thus, evidence on access to health and nutrition services is vital to support interventions that need to be implemented to reduce the public health consequences of drought and food insecurity in the region. Therefore, we aimed to explore the barriers of access to health and nutrition services in drought and food insecurity emergency affected districts in north-east Uganda.
Methods
Study design and area
We employed a descriptive qualitative method to explore barriers of access to health and nutrition services in Karamoja region and surrounding districts in north-east Uganda. Interview of this study were conducted from December 05 to 09, 2022. We conducted this study in 15 drought and food insecurity affected districts as a part of health and nutrition services assessment to improve response to drought and food insecurity emergency. The health and nutrition services assessment conducted was consisted availability of basic health and nutrition services, capacity of health facilities, service quality improvement actions and barriers to service access. The districts included to this study were Abim, Amudat, Kaabong, Karenga, Kotido, Moroto, Nabilatuk, Nakapiripirit, Napak, Omoro, Pader, Alebtong, Otuke, Kaberamaido, and Kapelebyong. Karamoja region and surrounding districts are the areas that severely affected by drought and food insecurity-classified as integrated food security phase classification (IPC) phase 2 and above food insecurity conditions [
28]. Karamoja region is also known with its low socioeconomic status and pastoralist community. Thus, we conducted this study in the indicated study area to support the response being implemented to reduce the public health consequences of the drought and food insecurity.
Sample size and sampling method
We considered all patients who sought health and nutrition services from health facilities and VHTs in the catchment area as study population. We selected subjects with maximum variation sampling method using sex and residence (rural versus urban) from all health system level (health center level I, II, III, IV and hospitals) in the districts. At least one subject and one VHT were interviewed per selected districts. The interview process was continued until information saturation reached. Information saturation was reached at 30 patients and 20 VHTs were interviewed.
Inclusion and exclusion criteria
We interviewed adult subjects older than 18 years who sought health and nutrition services from the selected health facilities during the study period either from inpatient or outpatient department. The VHTs who work in the selected health facilities were also interviewed. However, severely sick subjects who need immediate medical attention, and who were mentally and physically incapable to be interviewed were excluded.
We assessed the effect of drought and food insecurity on health and nutrition services access with one question. The question was “has it been harder for you to come and seek health and nutrition services from health facilities since the drought and food insecurity emergency occurred in the region? The response to this question was recorded with Likert’s scale having five levels such as “yes, very hard”, “yes, harder”, “yes, slightly harder”, “no, some as before” and “do not know”. To know the proportion of difficulty of accessing health and nutrition service, we categorized the response level of access to health and nutrition services into two categories: harder to access which consists “yes, very hard”, “yes, harder”, “yes, slightly harder”, and the same as before (the second category) during data analysis. Since none of the subject was responded “do not know”, we excluded it from the categories.
We collected data on barriers of access to health and nutrition services by researcher developed semi-structured interview guide which consists questions with probes. For example, the question asked was “what are the challenges of access to health and nutrition services since the drought and food insecurity emergency occurred in the region?”. The probes were also included lack of finance, lack of transportation, lack of services in health facility, no supplies (drug, laboratory reagents), absence of healthcare workers, poor healthcare workers communication, distance from the health facility. In-depth interview method was employed to collect data. The questionnaire was administered by trained health professionals who have experience on qualitative interview. The interview was conducted in pre-prepared suitable room in the selected health facilities. We recorded the qualitative data in tape recorder and field note.
Data analysis
We used thematic data analysis approach by ATLAS.ti version 7.5.1.8 software after all responses were transcribed thoroughly. Thematic data analysis approach is important to examine the similarities of views of different participants to extract themes, categories and codes. After full understanding of the data by reading and rereading the data coding method was applied to find the codes emerged from the data. Data coding was conducted by dividing interviews into small number and the data analysis was discussed and the triangulation of the coding process conducted separately. After coding all interviews, the themes were searched from the similar codes and categories were created.
Data quality assurance and trustworthiness
A two days training was given for data collectors on interview and probing method and ethical principles. The interview guide was evaluated by experienced professionals from ministry of health and World Health Organization (WHO) field team. Moreover, the data collection tool was piloted in five subjects in two health facilities. Based on the feedback from the professional and pilot study, the errors were corrected and clarity of the data collection improved. The study procedure including data analysis method were clearly presented, and thick description provided to assure trustworthiness of this study results.
Discussion
About three-fourth (68.8%) of subjects reported that access to health and nutrition services were hard to them since drought and food insecurity emergency happen. The current study identified four themes, nine categories and several codes as the barriers of access to health and nutrition services in drought and food insecurity affected districts in north-east Uganda. The identified themes include sociocultural and economic; environmental; health system, and subjects related barriers.
In the current study considerable number of subjects reported as access to health and nutrition services were hard to them. Although we couldn’t find similar previous study that reported the hardship level of the subjects to access health and nutrition services under drought and food insecurity emergency, available evidence confirms that 52% of African population have no access to health services [
3]. Moreover, half of the world population have no access to essential health services [
2]. This evidence confirms the finding of the present study in which considerable proportion of subjects were reported the hardship they face to access health and nutrition services under drought and food insecurity situation. This hardship to access health and nutrition services might be exacerbated by prolonged drought in the area, which requires intensive interventions to reduce its public health consequences.
Based on the previous studies conducted, sociocultural barrier is one of the important barriers of access to health services [
12,
29,
30]. These studies’ findings were consistent with the current study finding in which sociocultural barriers such as mobile nature of the community, preference of traditional healers and individual beliefs were reported as the barriers of access to health and nutrition services. Most of the time, pastoralist community travels long distance away from their original place where health facilities are inaccessible to find grass land and water for their cattle. This mobile nature of the community could limit access to health services [
29,
30]. Although mobile model of health and nutrition services delivery system is recommended and practicing in different areas to overcome barrier related to mobile nature of pastoralist community recently [
29,
30], still it imposes obstacle to access to health and nutrition services.
In the present study, respondents reported that some patients prefer traditional healers than modern medicine that is being provided by health facility. This finding is supported by a previous study result in which 52% of the patients reported traditional healers as their first choice of treatment than conventional treatment [
31]. This could be due to accessibility and price of service of traditional healers in the study area.
Individual patient belief and perception were also reported as the barrier of access to health and nutrition services in the present study. This finding is consistent with the previous study reported by Alwan et al. [
32] in which individual belief was a barrier of access to healthcare services. A previous review study was also reported [
20] similar finding with the current study in which individual belief was the barrier of access to healthcare and nutrition services.
Economic barrier was commonly reported by the subjes in the present study. Previous studies confirm that poverty is the main barrier of access to healthcare services in different settings [
19,
33]. Moreover, poor people have low access to healthcare service in LMICs [
33], which is consistent with the present study finding. Furthermore, in present study, subjects explained high transportation cost, hunger, lack of food, and money as the economic barriers of access to health and nutrition services. A previous study finding [
14] is similar with the present study result in which economic hardship was a major barrier of access to healthcare and nutrition services. In addition, the previous studies showed that cost of healthcare seeking is a barrier of access to health services [
20,
34] which is similar with the present study finding in which high transportation cost is the barrier of access to health and nutrition services.
Seasonal related barriers were commonly reported as the barriers of access to health and nutrition services in the current study. Prolonged drought is undergoing in the horn of Africa which is also significantly affected the community resided in the present study area [
25]. The persistent drought in the area leads to extreme food insecurity which could in turn to famine and lack of money to access health and nutrition services. Although we could not find similar study on the effect of drought on health and nutrition service access, previous evidence indicates that drought could affect the capacity of health system in routine health services deliver [
35]. Wet season could also reduce access to healthcare services [
36]. This result is consistent with the present study finding in which rainy season was reported as the barriers of access to health and nutrition services due to flood and road erosion which leads to high transportation cost. Lack of road during the rainy season and flooding in some areas were also explained as seasonal barriers of access to health and nutrition services. A previous study showed that transport connectivity to health facilities is a significant determinant of access to healthcare [
37,
38] which is similar with the present study finding in which poor road was reported as the barrier to access health and nutrition services.
In the present study infrastructures such as poor road, long distance to healthcare facility, living in hard-to-reach areas, and poor communication network were reported by the subjects as the barriers of access to health and nutrition services. Previous studies’ results [
34,
37] are consistent with the present study finding in which poor road was the barrier of access to health and nutrition services. Moreover, one study found that long distance to health facility appeared to be a barrier of access to healthcare services [
39], which was in line with the current study finding in which long distance to health facility was a barrier of access to health and nutrition services. Majority of community in the study area are pastoralist and living in hard-to-reach areas which was identified as a barrier of health and nutrition services in the current study area.
Poor communication network was also reported as the barrier of access to health and nutrition services in the present study. Although we could not find similar study that reported on the effect of communication network on health and nutrition services access, the importance of communication network for health services provision is well documented [
40]. The present study finding confirmed poor communication network in the study area was a barrier of access to health and nutrition services.
Weapon disarmament, fear of warriors and raiders, and fear of cattle stealing were political environment related barriers of access to health and nutrition services that frequently reported by the respondents in the present study. A study on insecurity to health service delivery reported from Democratic Republic of Congo (DRC) found that insecurity affects access to health services and quality through violence, mobility restriction and resources unavailability [
41]. This finding supports the current study finding in which insecurity due to warriors and raiders in the study area was reported as the main barrier of access to health and nutrition services.
Long waiting time, early closing of health facility, drug stock out, lack of healthcare workers in the facility, lack of ambulance, lack of privacy, poor sanitation in health facility and poor-quality services were health facility related barriers that identified in the present study. Not being able to get a service when needed can affect health seeking behavior of the patients and it becomes the barrier for access to health services. Studies conducted in Australia [
11,
14] found that long waiting time appeared to be a contributing factor of access to general practitioner [
11,
14]. This finding is consistent with the current study result in which long waiting time to obtain health and nutrition services (the commonly reported barrier). Moreover, a previous study reported that emergency room waiting time was the barrier of access to health services among Syrian refugee in United State [
32].
Previous studies identified that patient-healthcare workers relation was the barrier of access to health services [
32,
42‐
44]. These studies’ results were similar with the current study finding in which healthcare workers related factors were the barriers of access to health and nutrition services. Moreover, poor patient-provider communication was reported as a barrier of access to health services [
44]. This report is consistent with the present study finding in which unethical communication of healthcare workers with patient was the barrier of access to health and nutrition services.
Previous studies confirm that COVID-19 related restriction and fear are the barriers of access to health services [
45,
46]. These findings are similar with the present study results in which COVID-19 and Ebola related restriction and fear were barrier to access health and nutrition services.
The previous studies revealed that individual subject related factors are associated with access to healthcare services [
16,
42]. These studies results are consistent with the present study finding in which several subject related factors reported as the barriers of health and nutrition services.
The findings of the current study have clearly identified the modifiable barriers of access to health and nutrition services in drought and food insecurity affected area. Therefore, short- and long-term interventions implemented in the area should take in consideration the identified barriers of access to health and nutrition services in the area.
The main limitation of this study is that the qualitative nature of the study design, which could miss some important quantitative information that limits the comprehensiveness of the current study findings. Moreover, data on important sociodemographic variables such as education status and economic status were not collected. These limitations couldn’t enable us to further explore the barriers of access to health and nutrition services through triangulating quantitative and qualitative data. Thus, the perceived barriers of access to health and nutrition services may not be limited to the factors presented in the present study. Future study should employ a mixed method to capture important quantitative and qualitative data on the barriers of access to health and nutrition services in drought and food insecurity affected setting.
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