Erschienen in:
18.10.2018 | Concise Research Reports
Evaluation of the Association of Public Reporting of Patient Ratings of US Primary Care Providers with Inappropriate Care
verfasst von:
Norifumi Kamo, MD, MPP, Barbara L. Williams, PhD, C. Craig Blackmore, MD, MPH
Erschienen in:
Journal of General Internal Medicine
|
Ausgabe 3/2019
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Excerpt
Public sharing of patient experience scores to advance patient centeredness has gained traction but remains controversial due to concerns that this may inadvertently contribute to inappropriate care.
1, 2 Starting in October 2015, at Virginia Mason Medical Center, provider-level patient satisfaction ratings and comments were displayed prominently on the institutional public website. The objectives of this study were to determine whether measures of potentially inappropriate care changed following public sharing of patient satisfaction data, and secondarily to examine the relationship between inappropriate care and provider ratings. …