From pressure in the pipeline to accelerating ascension: a survey to understand professional experiences of and opportunities for Canadian women in the healthcare sector

It is well established that women are consistently underrepresented in governance and leadership positions in healthcare [1], despite being equally driven early in their careers. This underrepresentation is due to patterns of hindered recognition (e.g., awards and speaking engagements) [2‐5], advancement (e.g., promotion) [6], and financial opportunities (e.g., compensation) [7, 8]. These drivers contribute to the commonly referenced phenomenon of a ‘leaking pipeline’ [9], which focuses attention on the symptom of women leaving the workforce. However, this detracts the focus from the root cause: the inter-related factors that contribute to highly skilled women stagnating in their progress or leaving their careers. Indeed, this phenomenon is driven by the interplay between the above-referenced structural factors (unequal division of power between women and men) [10], available resources, and unconscious bias that maintains them [2‐5, 7, 8], which in turn have an impact on the individual themselves.

The business case for gender equity is compelling—when organizations have greater representation of women, they perform better financially [11, 12] and women leaders tend to better respond to and invest in the communities they serve [13, 14]. Encouragingly, attention has shifted to the need to identify organizational strategies and structural practices that will address gender inequities that lead to the ‘leaking pipeline’ [15‐17]—ideally a multilevel organizational approach that targets organizational processes, awareness and engagement, mentoring and networking, and leadership development and support tools [18]. In parallel, women have highlighted the need to acknowledge common challenges and validate their experiences [19]. Most of the healthcare literature attending to gender equity in managerial roles to date has emerged from the United States. Several Canadian studies have highlighted the extent of gender inequity [6, 20‐22]; however, none have sought to broadly characterize the experience of Canadian women.

Further, most work in the healthcare space has focused on physicians [23], who represent a fraction of the global health workforce [24] and only 10% of the Canadian health professional workforce [25]. Healthcare is provided by a long list of professionals, including nurses, midwives, pharmacists, allied health professionals, social workers, and paramedics, among others, and is broadly supported by a range of non-clinical roles, including researchers, administration, and enabling functions (e.g., marketing, finance, human resources, etc.).

To address these gaps, we undertook a web-based survey to understand the specific experiences of Canadian women working across the healthcare sector and their perspectives on the types of supports needed to address existing gaps. Insights from this study can support the focused co-design of organizational and system-level strategies to target the specific experiences and preferences of women in healthcare.

We conducted an open, cross-sectional electronic survey from January 25 to April 8, 2021. This manuscript follows the reporting requirements outlined in the Checklist for Reporting Results of Internet E-Surveys (CHERRIES) [26]. This initiative was formally reviewed by institutional authorities at Women’s College Hospital and was deemed not to require Research Ethics Board approval (File # 2020-0125-E).

Of the 517 unique individuals (i.e., unique IP address) accessed the survey, 31 were ineligible (did not consent to the survey or did not self-identify as a woman), resulting in a final sample of 486 participants. The survey completion rate (defined as the number who finished the last page of the survey divided by the number who agreed to participate) was 73.8%. Not all 486 respondents completed all survey questions, leading to different response counts across questions due to missing data. Data from all questionnaires were included in analysis regardless of survey completion status.

Participants were mostly between 25 and 44 years old (n = 356, 73.3%), and represented a diverse range of ethnic backgrounds (Table 1). Our sample skewed Canadian (n = 447, 96.7%; two-thirds were Canadian born, n = 290, 65.9%); most of whom lived in Ontario (n = 408, 91.5%). The majority were married or in a common-law relationship (n = 328, 67.5%), and just less than half had a child(ren) or dependent(s) (n = 225, 46.3%). Only 37 (7.6%) identified as having a disability. Refer to Table 1 for full details.

Professionally, most had either a non-clinical, graduate-level degree (e.g., MSc, MHA, MBA, etc.; n = 189, 38.9%) or an undergraduate degree or less (n = 136, 28.0%). Career stages were well represented by our sample, with the majority being early career (n = 210, 43.2%). Most respondents worked in a hospital environment (n = 314, 64.6%), academic institution (n = 59, 12.1%), or public agency (e.g., government or community agency, n = 43, 8.8%). Of the 369 participants who responded to the question, the majority aspired to be in a leadership position (n = 201, 54.5%), while approximately one in five were either unsure (n = 44, 11.9%) or did not aspire to a leadership position (n = 39, 10.6%). Refer to Additional file 1: Table S1 for further details.

The survey highlights significant perceptions of unconscious bias among over 400 women working in the health sector across a range of roles. Perceptions of bias were significantly associated with perceived fit in the organization—specifically the ability to see themselves reflected in leadership and the ability to be authentic at work. Despite healthcare being a female-dominated industry, women experience a significant degree of unconscious bias compared to their male colleagues. Most women indicated having a strong sense of what was important to them and actively seeking out opportunities for career guidance, yet they lacked access to conversations about career development and opportunities for growth within their organization. Participants identified a need to build relational skills to support their advancement and leadership development, including self-advocacy, confidence building, negotiating, networking, and articulating their point of view. It is unclear from our data whether opportunities to develop these skills do not exist within their organizations, whether awareness or access is generally limited, or whether women experience challenges navigating available resources.

Perceived access to resources was highly variable with 23–49% of respondents reporting lack of access, underscoring the importance of identifying the resources and structural factors that will enable a collective shift towards gender equity. Specifically, there is a need to objectively identify what resources women have access to and how they are supported in the workplace. Women routinely reported having their judgement questioned, being required to provide evidence of their competence, and having fewer opportunities for advancement compared to their male colleagues [43]. As a societal system of cultural beliefs, gender shapes occupational contexts, what individuals believe about themselves and others, and how individuals interact with one another [44]. These cultural beliefs can impede professional development not only by requiring women to work harder to advance, but also by making it more difficult for women to figure out how to be an effective leader in way that is compatible with their gender [45] in contexts where there is a relative lack of women role models who might support them in navigating this process [46]. The fact that respondents in our survey noted a lack of role models in their organizations suggests that they may likely be experiencing this difficulty as well.

The top five skill women identified to support advancement and leadership development centre around communication, highlighting the need to attend to professional networks and ensure that women have access to formal and informal opportunities to develop the strategic relational skills required for advancement. That self-advocacy and confidence topped the list helps contextualize the observation that women in healthcare are less likely to seek out elected positions due to a lack of experience and discomfort with self-promotion [47]. These collective insights represent a step towards identifying the resources, structural factors, and professional support that will enable a collective shift towards gender equity. Social environments within organizations can be restructured to support gender-equitable participation and advancement by the implementation of policies and practices that explicitly engage women to address the widespread experiences of unconscious bias and persistent perception of unequal access to resources identified in this study and numerous others [2‐5, 7, 8]. The need for equal access to resources requires ongoing attention to and evaluation of: (1) how organizations and departments distribute human and material resources, including the informal practices that contribute to professional development; and (2) what specific structures are in place to ensure gender equity and whether they are effective in addressing gender inequities. For example, organizations can create structures that facilitate open communication and exchange among team members as well as creating opportunities for more junior staff to integrate with the existing network in environments that are highly collaborative. Organizations can also utilize gender impact assessments, gender-specific targets, gender tools of analysis, and identify gender-sensitive indicators as a mechanism to monitor progress [48]. While organizational leadership commitment and accountability is critical, implementing a comprehensive range of evidence-based strategies (e.g., flexible meeting policies, a corporate code of conduct, targets and quotas, programs to broaden experience, etc.) is necessary for change [18]. As policies are implemented, monitoring progress and impact is essential to avoid the presumption of fairness simply due to the introduction of revised policies [49].

Finally, our findings around unconscious bias support the well-established need to restructure social environments to be more inclusive. Compared to women, men have likely navigated through a greater breadth and size of informal networks through which they have learned shared norms around relational skills through their exposure to tacit knowledge [50]. Given that gender distributions are skewed at higher levels of leadership, men and women have differential opportunities to connect with same-gender colleagues in positions of relative influence and differential ability to utilize these contacts once developed [50]. This supports the hypothesis that while women have learned how to do their jobs effectively through training, they do not have equal access to the informal playbook on how to thrive in male-dominated networks and environments [51]. Creating structures and professional networks where women can come together—such as group coaching, a women’s leadership program, or a peer group—creates the mechanism for women to amplify one another, connect one another to opportunities, and compare notes, identify common experiences, and support one another’s learning [52, 53]. Approximately two-thirds of respondents reported a lack of mentorship in the current study—aligning with a well-document trend of limited support and mentorship in the literature [47, 54‐56]—underscoring that prioritizing space and opportunities for mentorship is likely to have a positive impact on personal development, career choice, and productivity, and advancement opportunities [57].

Reducing gender inequity is a persistent challenge facing the healthcare sector that has been exacerbated in recent years. Scholars—predominantly women—have made significant advancements in characterizing and describing current circumstances, yet relatively little progress has been made in identifying key system-level opportunities to promote the development and retention of women in healthcare more broadly. Our survey results highlight three key areas of focus to move from knowledge to action, including (1) identifying the resources, structural factors, and professional network elements that will enable a collective shift towards gender equity; (2) providing women with access to formal and informal opportunities to develop the strategic relational skills required for advancement; and (3) restructuring social environments to be more inclusive. We are hopeful that these insights provide systems and organizations with practical actions they can take to support women in the health workforce. Future scholarly work should focus on co-designing these strategies with women across career stages and evaluating their impact on confidence, networks, and advancement over time.