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International Journal of Public Health

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01.06.2013 | Original Article

Kosovo-Serbs’ experiences of seeking healthcare in a post-conflict and ethnically segregated health system

verfasst von: Xhyljeta Luta, Tania Dræbel

Erschienen in: International Journal of Public Health | Ausgabe 3/2013

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Abstract

Objective

To examine the experiences of Kosovo-Serbs who seek healthcare in the formal Kosovo health system.

Methods

Eleven semi-structured interviews were carried out with Kosovo-Serbs who live in one of the following mono-ethnic enclaves: Gorazhdevc/Goraždevac, Videje/Vidanje, Klinë/Klina and Viti/Vitina. A phenomenological approach was used to collect and analyze data.

Results

The analysis shows the critical role of the depth of the relationship with Kosovo-Albanian doctors in the Kosovo-Serbs’ experience of seeking care in the formal sector. The patient–doctor relationship is the result of two processes—longitudinal care and consultation experiences. Four elements, i.e., knowledge, trust, closeness and regard were identified as key aspects contributing to the depth of the relationship between Kosovo-Serb patients and Kosovo-Albanian doctors.

Conclusions

Fear, anxiety and language differences are still important barriers to Kosovo-Serbs’ access to formal health care. These barriers are partly overcome as interviewees establish and develop relationships to Kosovo-Albanian doctors based on reciprocal knowledge, trust, closeness, and regard. Hereby, Kosovo-Serb patients and Kosovo-Albanian doctors contribute to blur the lines the ethnically divided health system and transcend the legacy of war.

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Titel: Kosovo-Serbs’ experiences of seeking healthcare in a post-conflict and ethnically segregated health system
verfasst von: Xhyljeta Luta
Tania Dræbel
Publikationsdatum: 01.06.2013
Verlag: SP Birkhäuser Verlag Basel
Erschienen in: International Journal of Public Health / Ausgabe 3/2013
Print ISSN: 1661-8556
Elektronische ISSN: 1661-8564
DOI: https://doi.org/10.1007/s00038-012-0403-8

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Kosovo-Serbs’ experiences of seeking healthcare in a post-conflict and ethnically segregated health system

Abstract

Objective

Methods

Results

Conclusions

Live-Webinar "Chronische Unterbauch- und Viszeralschmerzen in der Praxis managen"

Springer Medizin

Abstract

Objective

Methods

Results

Conclusions

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