Erschienen in:
01.12.2008 | Innovations in Education
A Multidisciplinary Teamwork Training Program: The Triad for Optimal Patient Safety (TOPS) Experience
verfasst von:
Niraj L. Sehgal, MD, MPH, Michael Fox, RN, Arpana R. Vidyarthi, MD, Bradley A. Sharpe, MD, Susan Gearhart, RN, Thomas Bookwalter, PharmD, Jack Barker, PhD, Brian K. Alldredge, PharmD, Mary A. Blegen, PhD, RN, Robert M. Wachter, MD, The Triad for Optimal Patient Safety (TOPS) Project
Erschienen in:
Journal of General Internal Medicine
|
Ausgabe 12/2008
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ABSTRACT
INTRODUCTION
Communication and teamwork failures are a common cause of adverse events. Residency programs, with a mandate to teach systems-based practice, are particularly challenged to address these important skills.
AIM
To develop a multidisciplinary teamwork training program focused on teaching teamwork behaviors and communication skills.
SETTING
Internal medicine residents, hospitalists, nurses, pharmacists, and all other staff on a designated inpatient medical unit at an academic medical center.
PROGRAM DESCRIPTION
We developed a 4-h teamwork training program as part of the Triad for Optimal Patient Safety (TOPS) project. Teaching strategies combined didactic presentation, facilitated discussion using a safety trigger video, and small-group scenario-based exercises to practice effective communication skills and team behaviors. Development, planning, implementation, delivery, and evaluation of TOPS Training was conducted by a multidisciplinary team.
PROGRAM EVALUATION
We received 203 evaluations with a mean overall rating for the training of 4.49 ± 0.79 on a 1–5 scale. Participants rated the multidisciplinary educational setting highly at 4.59 ± 0.68.
DISCUSSION
We developed a multidisciplinary teamwork training program that was highly rated by all participating disciplines. The key was creating a shared forum to learn about and discuss interdisciplinary communication and teamwork.