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Supportive Care in Cancer

Erschienen in:

06.08.2021 | Original Article

Communication culture in cancer nursing care: an ethnographic study

verfasst von: Saba Farzi, Fariba Taleghani, Ahmadreza Yazdannik, Mehran Sharifi Esfahani

Erschienen in: Supportive Care in Cancer | Ausgabe 1/2022

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Abstract

Purpose

This study aimed to explore the communication culture in nursing care of patients with cancer.

Methods

This ethnographic study was conducted in 2018–2019. Data were collected through participatory observation (318 h of observing nurses, patients, and family behaviors), semi-structured interviews (8 interviews with nurses), and informal interactions. Data were analyzed using Spradley’s framework.

Results

The study results in five cultural components of “communication determinants,” “experimental acquisition of communication skills,” “gradual empathetic communication,” “avoidant communication with patient,” and “communication with family as caregiver.” “Communication between nurse, patient and family is an experimental, gradual and avoidant relationship” was the study’s cultural statement.

Conclusion

In this study, the nurse-patient communication was influenced by factors related to the patient, the nurse and the care environment, and nurses acquired communication skills experimentally. There were two patterns of empathetic and avoidant communication between the nurse and the patient. For having high-quality care, nurses’ behavioral patterns must be improved and changed in some cases. Nursing professors, managers, and nurses can use these results in training, hiring, orienting novice nurses, and empowering oncology nurses. Training communication skills to nurses and changing managers and nurses’ approach to move from task-oriented care to holistic care help improve nurses’ communication patterns.

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Titel: Communication culture in cancer nursing care: an ethnographic study
verfasst von: Saba Farzi
Fariba Taleghani
Ahmadreza Yazdannik
Mehran Sharifi Esfahani
Publikationsdatum: 06.08.2021
Verlag: Springer Berlin Heidelberg
Erschienen in: Supportive Care in Cancer / Ausgabe 1/2022
Print ISSN: 0941-4355
Elektronische ISSN: 1433-7339
DOI: https://doi.org/10.1007/s00520-021-06388-2

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