Background
In November 2012, Washington State passed Initiative No. 502 (I-502) which legalized non-medical, adult cannabis use. Since then, 11 states and Washington D.C. have approved the use of cannabis for non-medical use, and the topic of legalization continues to generate new policy measures [
1‐
5]. Legalization in specific states along with increased acceptance of cannabis use among adults has generated public concern regarding youth and exposure to cannabis [
6]. U.S. adolescents report using cannabis at a rate of 15% for past-30 days and 30% lifetime use [
7,
8]. Adolescents may be at increased risk for potential negative consequences related to cannabis use including academic and work difficulties, mental health concerns, progression to other drugs, and Cannabis Use Disorder [
9‐
13]. More recently, cannabis businesses have begun to promote their products on social media [
14].
Social media use is popular among adolescents, the majority of youth report being online “almost constantly” [
5]. Social media platforms such as Facebook and Instagram prohibit paid advertisements for cannabis; however, cannabis businesses can create promotional profiles or “business profiles” where they are able to interact with customers and promote their products. Customers can engage with cannabis social media profiles in a variety of ways, including liking, sharing, or commenting on posts and/or becoming a “follower,” thus becoming regularly exposed to cannabis content. Legislation in some states, but not all, prevent cannabis businesses from engaging in social media marketing unless less than one third of the audience is under the age of 21 [
3,
4]. For example, Oregon, Washington and Colorado have these audience restrictions, while Alaska does not. Even for states with restrictions, there is evidence that age restrictions for online content may be ineffective in preventing youth exposure to alcohol and tobacco content [
15‐
17]. This issue may apply to online cannabis content as well. Therefore, it is important to explore social media content from cannabis businesses as youth may be at risk of exposure.
Substance marketing
Previous studies of tobacco and alcohol have shown that adolescents are susceptible to influences from media and marketing. Adolescents have been shown to be at increased risk for problematic substance use after exposure to advertisements [
18‐
21]. Tobacco and alcohol companies utilize a variety of marketing techniques that may appeal to youth, including the use of lifestyle appeal, recreational activities, and targeting specific audiences [
22‐
24]. The American Academy of Pediatrics proposed that up to one third of adolescent tobacco and alcohol use may be attributed to marketing [
25]. If cannabis retailers also utilize techniques such as targeting, these findings suggest that marketing for cannabis may have a similar concerning impact on use among youth. Research has demonstrated that the majority of youth (90%) report exposure to some form of cannabis marketing. Furthermore, exposure was associated with increased odds of past-year cannabis use [
26]. A previous study of cannabis marketing found a higher frequency of passive exposure to cannabis ads, or exposure by those not actively seeking cannabis ads, (66%) compared to actively seeking ads (31%) [
27]. Prevention strategies for cannabis promotions on social media suggested by youth included more restrictions around social media content for youth under the age of 21 [
28]. Previous studies using content analysis have illustrated youth and social media user perceptions of cannabis marketing practices across websites and social media platforms, including YouTube and Twitter. Specifically, study findings revealed a positive perception of cannabis among YouTube and Twitter users along with normalization of cannabis use and easy accessibility by youth [
29,
30]. While these studies identify the types of advertisements and potential risks of youth exposure to online cannabis marketing, additional research is needed to better understand the content shared by cannabis businesses specifically on social media.
Few studies have examined cannabis marketing strategies on social media using qualitative methods. One study used content analysis to better understand cannabis marketing content on social media by examining adherence to cannabis advertising regulations on social media in Washington State [
31]. This study relied on discrete, predetermined categories fitting for policy application, however thematic elements of posts that may be influential to youth were not captured using this method. For example, this content analysis study captured categories such as inclusion of required warnings based on policy language, but could not capture emergent categories or themes such as tone. Thus, a new strategy is needed for evaluating more complex or emergent themes associated with online cannabis marketing content. The present study expands upon these previous findings to examine marketing practices of cannabis retailers on Facebook and Instagram directly rather than examining viewer perceptions. These specific platforms are regularly used by cannabis businesses for marketing purposes [
29] and were highly popular with youth at the time of this study [
5].
Cyber-ethnography
With the popularity of social media [
5] and concerns over youth exposure to cannabis marketing, innovative methods are needed for understanding cannabis marketing content on social media. One innovative approach involves the use of ethnography, a research methodology for understanding the patterns, habits and experiences of a culture-sharing group [
32]. In an ethnography, participant observation may involve the researcher as completely detached from participants (complete observer) to fully immersed in the culture they are observing (complete participant) [
32]. Sub-types of ethnography have been created to adapt the methodology to apply to digital technologies [
33,
34]. One such method of ethnography is cyber-ethnography, or ethnography of technologically facilitated interactions, where individuals are considered to be co-located in an online space [
35]. Using social media as the research site, cyber-ethnography recognizes the fluidity of ethnographic places and the uniqueness of online interactions, and can be used to understand cannabis business brand strategies in online marketing [
36].
Previous research using ethnography to study adolescent substance use has focused primarily on understanding adolescent attitudes and behaviors towards drug use [
36‐
39].. Cyber-ethnography remains rare as an approach for studying substance use. One previous study examined alcohol consumption [
40], and no studies have examined drug use. Since cannabis use is illegal for adolescents, ethical implications for research require a unique approach to studying adolescent substance use, one that may involve a more detached approach. A previous study using cyber-ethnography found that youth used social networking sites to create social identities and digital spaces toward normalizing alcohol consumption [
40]. This study is an example of complete observer cyber-ethnography, where researchers did not interact with participants and ethnography was conducted solely online through analysis of participant social media posts.
For our study, cyber-ethnography was selected as an appropriate method to capture complex or emergent themes associated with online cannabis marketing content. The purpose of this study was to use cyber-ethnography to evaluate how cannabis businesses cultivate an online presence and exert influence that may reach youth.
Results
A total of 14 businesses were evaluated across both Facebook and Instagram, resulting in 14 sets of combined field notes. Six social media profiles from six businesses were deactivated after the launch of our study, so field notes for these profiles were based on less than a full year of content. Table
1 displays demographic information for each of the cannabis business profiles. The major theme that we identified to represent the data was Normalization of Cannabis, subthemes included strategies for this through 1) Broad Appeal and 2) Specific Targeting.
Table 1
Descriptive information for recreational cannabis business profiles on Instagram and Facebook
Business A | 644 | 286 | Sitka, Alaska | Rural |
Business B | 3467 | 5351 | Boulder, Colorado | Urban |
Business C | 4459 | 11,129 | Denver, Colorado | Urban |
Business D | 5456 | 2868 | Denver, Colorado | Urban |
Business E | 6741 | 5747 | Denver, Colorado | Urban |
Business F | 1129 | 161 | Scappoose, Oregon | Rural |
Business G | 1191 | 1232 | Eugene, Oregon | Urban |
Business H | 1650 | 652 | Portland, Oregon | Urban |
Business I | 1755 | 1484 | Bend, Oregon | Urban |
Business J | 9897 | 1913 | Portland, Oregon | Urban |
Business K | 850 | 1923 | Mount Vernon, Washington | Rural |
Business L | 898 | 421 | Spokane, Washington | Urban |
Business M | 1060 | 452 | Seattle, Washington | Urban |
Business N | 1333 | 1664 | Aberdeen, Washington | Rural |
Normalization of Cannabis
Normalization of Cannabis emerged as the central theme in our observation of cannabis marketing content on social media. Normalization of Cannabis was observed through two distinct approaches, which we designated as subthemes of Broad Appeal and Specific Targeting. Several smaller categories emerged within those subthemes, explained in more depth in the following paragraphs, with example posts from each category displayed in Table
2.
Table 2
Ethnography Themes
Broad appeal
Our first of two subthemes was Broad Appeal, a common marketing strategy used by cannabis businesses as a way to normalize their product and appeal to the largest possible audience. Broad Appeal methods of normalizing cannabis included Community Involvement, connections to Popular Culture, Research and Education, and changing stereotypes through Combatting Negative Views.
Community Involvement as a way to normalize cannabis use was defined as acknowledging or thanking customers, supporting local businesses, and volunteering/doing charity work in the community. Examples included posting photos of employees volunteering at a local business or attending local events. Consumers were also encouraged to attend community events and “shop locally”.
Popular culture
Popular Culture was defined as cultural activities or products generally recognized by most people and often, aimed at youth [
25,
46]. Connections to Popular Culture were illustrated through the use of celebrities such as mainstream musicians that were sometimes connected with the promotion of concerts or other events. Other references to Popular Culture included use of memes, bitmojis, and humor that may appeal to youth. One specific post depicted a chicken crossing the road towards a cannabis business with the caption, “The real reason he crossed the road.”
Connections to Popular Culture were also made by inserting cannabis into non-cannabis context. This approach was defined as altering existing or easily recognizable content to include the use of cannabis, it often incorporated images. One example post featured an image of the Statue of Liberty consuming cannabis; a second example post displayed a meme of a 1950s family sitting at home with a woman asking, “Who wants bong rips and coffee?” Trendy hashtags were also utilized as a way to tap into existing online communities that were unrelated to cannabis. Examples included use of #weedcrushwednesday instead of #womancrushwednesday, a popular social media hashtag used by adolescents to call out women they find attractive as well as use of the hashtag, #girlscoutcookies even when not referencing this specific strain of cannabis.
Research and education
Research and Education was defined as posts that exposed the business engaging in practices designed to educate the general public about the benefits of cannabis as well as promote political and scientific discussion among the cannabis community. Examples included sharing news articles promoting medicinal or recreational benefits along with hosting free, educational seminars for the public.
Combatting negative views
Another category within the Broad Appeal subtheme was Combating Negative Views. One approach was by making fun of the “stoner stereotype” as examples included, “Today’s cannabis user is not always what you’d expect” and “Spreading ideas about “stoner” normalization.”
Specific targeting
Our second subtheme was Specific Targeting. Specific Targeting was defined as targeted messages designed to appeal to specific people, populations, or interests. Sub-categories included Personal Relevance, Group Identity, Insider Language, Tips and Etiquette, and Non-Cannabis Images.
Personal relevance
On a micro level, Personal Relevance was defined as associating cannabis use with specific demographics and hobbies, perhaps to motivate consumers to view cannabis products as personally relevant. Cannabis use was featured on social media in combination with normal, everyday activities such as running, yoga, cooking, and the outdoors. Examples included sponsoring a “cannathlete” runner as a brand ambassador for the store, promoting events at a local yoga studio, and blogging about ways to incorporate cannabis into weekly recipes. Specific demographics were also targeted, including youth, older adults, females, moms, and pet owners.
Group identity
On a macro level, Group Identity helped consumers to feel included, as though they were part of a larger community centered around cannabis. References to a Group Identity appeared in the form of hashtags and use of slang, such as #cannabiscommunity and #bluntculture as well as inclusive language (e.g. #farmily which references the cannabis farming community as a type of family and using pronouns such as “us, we, our”). These messages were reinforced through repetition, demonstrated through constant use of more general hashtags such as #cannabiscommunity and more specific, local hashtags such as #spokanecannabis. Additionally, several cannabis businesses sold merchandise, encouraging consumers to take a photo of themselves wearing the product and tagging the business with the store hashtag.
Insider language
This category represented specific targeting of experienced cannabis users. Insider Language around cannabis use appeared in the form of using many detailed and technical terms related to cannabis and use methods. This category also included the use of language to describe cannabis products and methods of consumption that would likely only be familiar to users, such as slang or insider terms. Other examples included talking about cannabis as a reward or gift for family and friends during the holidays, or implying that use was expected or the norm. Additionally, posts using insider language around the reader’s interest in cannabis use were included in this category. An example of this type of post can be seen in Table
2.
Tips and etiquette
This category represented specific targeting of likely new users, as well as users trying new methods. Tips and Etiquette around cannabis use included suggestions on how to incorporate cannabis in small ways into specific hobbies or an everyday lifestyle along with social etiquette around smoking. Some posts appealed to a specific target audience while others were less specific to appeal to more potential customers.
Non-cannabis imagery
This category represented attempts to target specific areas of interest that were unrelated to cannabis. Several cannabis businesses promoted the use of text and images unrelated to cannabis, such as aesthetically pleasing images of nature and art. Cannabis use was consistently connected with unrelated themes including animals, nature, friends, and happiness, without much reference to specific types of cannabis that would appeal more to current users.
Discussion
In this study, we used cyber-ethnography to identify a major theme in cannabis marketing content on social media relevant to youth exposure. This theme was Normalization of Cannabis through the subthemes of Broad Appeal and Specific Targeting.
Our first finding was that cannabis businesses focus on the normalization of cannabis use in social media marketing through a variety of messages. Acceptance of cannabis use has been rising in the U.S. adolescent population over the past few years [
7,
8]. Legalization of retail, non-medical cannabis may be a contributing factor, as well as medical uses of cannabis, since these may alter perceptions around safety. Content around legalization may come in the form of social media posts, similar to those evaluated in this study. The findings of this study suggest that cannabis business content may influence acceptability of cannabis use. For example, Broad Appeal forms of cannabis normalization identified in this study, such as Research and Education, may influence youth acceptability of cannabis. An article in
Forbes [
47] described how cannabis companies can use strategies to build online communities by using hashtags and visual media towards “redefining the stoner stereotype.” These strategies may represent an attempt at normalizing cannabis by cannabis businesses, including Combatting Negative Views, which was identified as a subcategory in this study. Additionally, some findings of this study indicate that cannabis marketing attempts to connect cannabis use with Popular Culture and youth-focused activities, such as team sports as seen in Table
2. As a previous study has shown that the majority of youth (78.5%) who reside in states with legalized non-medical cannabis encounter cannabis marketing online, this exposure may alter youth perceptions of cannabis use on a large scale [
48].
In our study, we identified many posts that indirectly attempted to shift cannabis stereotypes, for example by referencing cannabis businesses volunteering in the community, as well as directly addressing stereotypes by challenging and mocking them or presenting counter-evidence. This may represent a shift in cannabis culture and a unique aspect of the cannabis industry: unification across businesses to promote a central message around promoting legalization. It may be surprising to those that work with youth that cannabis business social media content is focused on acceptable, community-oriented content rather than counter-culture, rebellious content. Thus, it may be important for parents, health care providers, and substance use prevention workers to be aware of the strategies used by cannabis businesses online.
Our second major finding was that cannabis businesses appeal to a variety of audiences, varying from broad to narrow, many of which may appeal to youth. Content describing Tips and Etiquette for cannabis use and Non-Cannabis Imagery may be used to entice new users, while also exposing them to a strong community and culture around cannabis. For example, Tips and Etiquette around using cannabis and different types of consumption methods may act as a gateway for youth who are not very familiar with cannabis use to enter an “in-group” represented by cannabis slang used in posts. Similarly, content using Group Identity approaches to represent an “in-group” may be aimed at current users, but could also draw in youth by normalizing habitual use. This type of in-group marketing may be particularly influential to youth [
49]. Additionally, our findings include Popular Culture references that specifically relate to youth, including humor and memes or hashtags that are popular among youth [
13]. Youth may be susceptible to a variety of content marketing strategies used by cannabis businesses. This is concerning given youth are a high-risk group for Cannabis Use Disorder and would facelegal consequences given cannabis use is illegal for youth in all states. While this study did not focus on content defined as appealing to youth by state advertising regulations, this content has been identified in a previous study in online cannabis marketing [
31]. The goal of this study was to identify content that may appeal to and/or normalize cannabis use for youth, which is currently not considered a violation of state advertising regulations. The findings of our study could be used to expand the definition of youth appeal in state cannabis advertising policy in efforts to protect youth.
Another important contribution of this paper is the description of a novel methodological approach to evaluating content online. This approach may be particularly useful for describing the influence and strategies of content related to substance use that youth may be exposed to in future research. While a previous study used content analysis to assess adherence to advertising regulations by non-medical cannabis businesses in Washington [
31], the current study represents the first effort to qualitatively analyze online cannabis marketing content. Our cyber-ethnographic approach resolves many issues with aspects of this content that cannot be captured using content analysis, which requires pre-defined categories with narrow definitions and can make it difficult to capture more complex or emergent themes. Cyber-ethnography helps resolve this issue, as it can be used with text-based content to identify themes after data collection which allows for more complexity across data analysis. For example, categories such as Community Involvement and Combatting Negative Views identified in this study would have been difficult to define a priori for a content analysis study. Further, the theme of Group Identity, which was central to many of our conclusions, included a wide variety of content that would not have been captured in a discrete, pre-determined definition.
Additionally, the specific complete observer approach used in this study may be useful for understanding a specific subset of content online. Focusing on an open-ended form of content analysis allowed for observation of all features of posts and social media profiles rather than discrete interactions with an individual person. The application of the Carspecken framework can be useful for similar studies as the steps align well with assessing social media content. Thus, the complete observer application of cyber-ethnography to social media may be a useful approach for future research analyzing social media content.
This study has a few important limitations to consider. Investigators were immersed in online content for a limited time period of 3 weeks. It may be of interest for future studies to have investigators immersed in online content for a longer time period (6 weeks or more) to obtain a more complete picture of that business’ overall content. This study only captured publicly available content on Facebook and Instagram, and business profiles were identified with a limited range of keywords. It is possible that a larger variety of keywords may have identified additional or alternative business profiles. The complete observer approach used in this study may limit the ability to establish rapport and immerse oneself in the field. This method was chosen as investigators were interested in the ways in which youth may experience cannabis marketing on social media, which may involve primarily viewing the content rather than interacting with the business. Future research could focus on active participation ethnography to create a better understanding of how youth may interact with cannabis businesses through social media such as by liking and sharing posts. Furthermore, as with all ethnography and qualitative approaches, the researcher’s worldview may influence data collection and interpretation. Incorporating more than one researcher for each business may have reduced the potential for an individual’s bias.
There are implications of the themes identified in this study on youth perceptions of cannabis. First, the focus by cannabis businesses on normalization may have a significant impact on youth perceptions of cannabis use for those exposed to these messages. Health practitioners, educators, and prevention specialists who work with youth should be aware of the potential influence of marketing tactics used online to promote cannabis use. Understanding this content could help those in these roles teach youth to be more critical of marketing to avoid harmful influence. Additionally, much of the specific targeting exhibited by cannabis businesses on social media may appeal to youth and their interests, such as in-group marketing and popular culture references. This finding could be used to strengthen cannabis advertising policies and regulation to monitor online content that may specifically apply to youth.
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