Background
Methods
GP Access survey
Statistical Analyses
Results
Access domains | |||||
---|---|---|---|---|---|
Q2 | Q4 | Q6 | Q8 | Q9 | |
Satisfied with getting through on the phone | Able to get appointment same day or next 2 days | Able to get appointment >2 days in advance | Able to get appointment with particular GP | Satisfied with hours GP surgery open | |
No | 246,953 | 164,823 | 212,522 | 128,701 | 343,526 |
Yes | 1,708,294 | 1,028,478 | 671,516 | 840,943 | 1,602,492 |
Total | 1,955,247 | 1,193,301 | 884,038 | 969,644 | 1,946,018 |
Percentage satisfied/able to get appointment | 87.4% | 86.2% | 76.0% | 86.7% | 82.4% |
Access domains | ||||||
---|---|---|---|---|---|---|
Q2 | Q4 | Q6 | Q8 | Q9 | ||
Satisfied with getting through on the phone | Able to get appointment same day or next 2 days | Able to get appointment >2 days in advance | Able to get appointment with particular GP | Satisfied with hours GP surgery open | ||
Patient level predictors
| % | % | % | % | % | |
Gender | Male | 87.8 | 86.0 | 77.9 | 86.8 | 82.3 |
Female | 87.1 | 86.3 | 74.8 | 86.7 | 82.4 | |
Age group | 18 - 34 | 83.0 | 81.5 | 69.7 | 79.7 | 75.4 |
35 - 54 | 85.7 | 83.8 | 72.0 | 83.8 | 78.2 | |
55 - 74 | 89.2 | 88.4 | 78.9 | 89.5 | 86.0 | |
75+ | 91.7 | 92.2 | 85.1 | 91.5 | 90.6 | |
Number of appointments (in last 12 months) | 0 - 3 | 87.8 | 84.6 | 73.2 | 85.0 | 82.1 |
4 - 6 | 86.9 | 86.9 | 77.3 | 87.9 | 81.9 | |
7+ | 86.7 | 88.6 | 78.9 | 88.0 | 84.0 | |
Parent/legal guardian of any children under 16 in household | No | 88.1 | 86.5 | 77.1 | 87.9 | 83.3 |
Yes | 84.5 | 85.0 | 71.6 | 82.3 | 78.4 | |
Employment status | Full-time paid work | 85.1 | 81.7 | 71.0 | 83.0 | 74.1 |
Part-time paid work | 86.9 | 86.7 | 73.9 | 86.1 | 82.8 | |
Full-time education | 82.4 | 80.1 | 68.2 | 78.7 | 76.4 | |
Unemployed | 85.7 | 85.0 | 74.6 | 81.0 | 86.7 | |
Perm sick/disabled | 87.2 | 87.0 | 77.4 | 87.0 | 87.4 | |
Fully retired work | 90.9 | 91.1 | 82.8 | 91.4 | 90.3 | |
Looking after home | 87.7 | 88.6 | 77.2 | 87.3 | 86.0 | |
Something else | 86.3 | 85.0 | 75.0 | 85.8 | 82.5 | |
Travel time to work | Less than 10 min | 87.3 | 86.2 | 74.3 | 85.9 | 82.1 |
10-30 minutes | 86.0 | 83.7 | 72.1 | 84.4 | 78.7 | |
31 minutes - 1 hour | 84.1 | 80.3 | 70.0 | 82.1 | 70.0 | |
More than 1 hour | 82.1 | 77.9 | 67.7 | 79.0 | 63.4 | |
Live on site | 89.2 | 86.6 | 76.6 | 87.8 | 83.1 | |
Typical working hours | Weekday office hrs | 85.5 | 82.2 | 71.7 | 84.0 | 73.0 |
Weekday mornings | 87.2 | 87.2 | 74.7 | 85.9 | 85.8 | |
Weekday evenings or afternoons | 85.4 | 85.6 | 72.2 | 83.1 | 83.7 | |
Overnights | 85.1 | 84.3 | 72.8 | 83.1 | 81.6 | |
Weekends | 84.0 | 82.4 | 68.3 | 81.4 | 78.9 | |
Other work pattern | 85.5 | 83.3 | 71.4 | 83.7 | 78.8 | |
Working hours vary | 85.7 | 83.3 | 71.6 | 83.9 | 78.5 | |
Can take time away from work to visit GP | No | 77.4 | 73.7 | 60.6 | 75.7 | 57.6 |
Yes | 88.6 | 86.5 | 76.6 | 87.2 | 82.7 | |
Substantial difficulties in day-to-day activities because of long-standing hlth problem/disability | No | 87.6 | 86.1 | 75.7 | 86.9 | 81.8 |
Yes | 86.9 | 87.0 | 77.5 | 87.5 | 85.7 | |
Carer responsibilities for anyone in household with long-standing health problem or disability | No | 87.5 | 86.0 | 76.0 | 86.8 | 82.2 |
Yes | 85.9 | 86.4 | 75.2 | 85.9 | 81.8 | |
Ethnicity | White British | 88.6 | 87.1 | 77.0 | 88.3 | 83.4 |
Other white | 85.8 | 83.5 | 74.6 | 84.6 | 79.0 | |
Black | 83.3 | 83.6 | 72.4 | 78.5 | 81.1 | |
Asian | 77.3 | 79.8 | 67.5 | 76.5 | 73.4 | |
Other | 84.3 | 84.9 | 73.9 | 82.1 | 80.9 | |
Deprivation† c(33) = 12.2 and c(66) = 24.9 | Low | 89.2 | 88.0 | 78.4 | 89.2 | 81.7 |
Medium | 87.8 | 86.5 | 76.3 | 87.3 | 82.2 | |
High | 85.2 | 84.1 | 73.1 | 83.5 | 83.2 | |
Rurality | Urban | 86.4 | 85.3 | 74.8 | 85.7 | 82.2 |
Rural | 91.6 | 89.9 | 80.9 | 90.7 | 83.1 | |
Practice level predictors
| % | % | % | % | % | |
Contract type | PMS* | 87.5 | 86.3 | 76.0 | 87.2 | 82.2 |
GMS** | 87.1 | 86.0 | 75.9 | 86.0 | 82.5 | |
Practice list size | < 2,000 | 94.0 | 91.5 | 87.2 | 89.2 | 84.8 |
≥2,000 & <6,000 | 89.6 | 86.8 | 78.9 | 88.1 | 82.7 | |
≥6,000 & <10,000 | 85.7 | 85.2 | 73.5 | 86.1 | 81.8 | |
≥10,000 | 83.0 | 84.9 | 71.1 | 84.8 | 81.6 | |
Full Time Equivalent (FTE) GPs | 1 | 90.2 | 87.1 | 80.5 | 86.8 | 82.7 |
> 1 to 5 | 87.9 | 86.2 | 76.6 | 87.6 | 82.4 | |
5+ | 85.1 | 85.6 | 73.0 | 85.4 | 82.1 | |
Full Time Equivalence ratio per 10,000 patients† c(33) = 5.1 and c(66) = 6.6 | Low | 86.0 | 84.4 | 74.8 | 85.6 | 81.6 |
Medium | 87.0 | 86.1 | 75.5 | 87.2 | 82.4 | |
High | 89.0 | 87.8 | 77.4 | 87.2 | 83.1 | |
Overall reported achievement (comparable indicators only) † c(33) = 89.4 & c(66) = 91.9 | Low | 85.2 | 84.1 | 73.2 | 85.0 | 81.5 |
Medium | 87.1 | 86.2 | 76.1 | 86.8 | 82.4 | |
High | 89.7 | 88.2 | 78.6 | 88.4 | 83.1 | |
Distance to nearest practice† c(33) = .223 & c(66) = .728 | Low | 86.8 | 85.4 | 75.3 | 86.2 | 82.6 |
Medium | 86.4 | 85.3 | 75.1 | 85.6 | 81.9 | |
High | 88.9 | 87.8 | 77.5 | 88.3 | 82.6 | |
Emergency admissions for patients on list per 1000 patients† c(33) = 69.1 & c(66) = 87.8 | Low | 89.8 | 87.7 | 79.9 | 88.9 | 81.3 |
Medium | 87.2 | 86.3 | 75.5 | 86.6 | 82.1 | |
High | 85.2 | 84.7 | 72.4 | 84.5 | 83.6 | |
GP referrals for patients on list per 1000 patients† c(33) = 714 & c(66) = 850 | Low | 89.5 | 87.9 | 78.9 | 88.6 | 82.2 |
Medium | 87.3 | 86.3 | 75.9 | 86.7 | 82.4 | |
High | 85.4 | 84.5 | 73.1 | 84.8 | 82.4 | |
Standardised Mortality Ratio, people under 65† c(33) = 88.3 & c(66) = 113.9 | Low | 89.9 | 88.7 | 79.5 | 89.3 | 81.6 |
Medium | 87.0 | 86.1 | 75.3 | 86.9 | 82.3 | |
High | 85.4 | 84.0 | 72.9 | 83.7 | 83.1 | |
Number of new † registrations c(33) = 343 & c(66) = 643 | Low | 91.0 | 88.5 | 81.1 | 89.2 | 84.1 |
Medium | 87.0 | 85.9 | 75.4 | 86.8 | 82.0 | |
High | 84.2 | 84.3 | 72.3 | 84.7 | 81.0 | |
Total hours a practice is open a week† c(33) = 30 & c(66) = 45 | Below average | 86.8 | 85.9 | 76.1 | 86.2 | 80.6 |
Average | 86.2 | 85.4 | 74.5 | 85.9 | 81.1 | |
Above average | 87.8 | 86.5 | 76.3 | 87.1 | 83.2 | |
Extended opening hours | No | 87.0 | 85.9 | 75.9 | 86.5 | 81.7 |
Yes | 87.6 | 86.4 | 76.0 | 86.9 | 82.7 | |
Practice Index of Multiple Deprivation score (aggregated from patient sample) † c(33) = 15.6 & c(66) = 26.7 | Low | 89.9 | 88.7 | 79.4 | 89.4 | 82.0 |
Medium | 87.1 | 86.2 | 75.4 | 86.9 | 82.3 | |
High | 85.2 | 83.8 | 72.9 | 83.6 | 82.8 | |
Practice rurality (% of sample patients living in a rural setting) † c(33) = 0.4% & c(66) = 7.7% | Low | 84.6 | 82.9 | 73.8 | 83.7 | 80.2 |
Medium | 87.2 | 86.6 | 75.2 | 86.7 | 83.5 | |
High | 90.2 | 89.0 | 78.7 | 89.4 | 83.3 | |
Region predictors (practice-level)
| % | % | % | % | % | |
Practice staff per 100,000 population† c(33) = 43.0 & c(66) = 73.5 | Low | 88.3 | 87.6 | 76.1 | 87.7 | 83.1 |
Medium | 87.7 | 86.9 | 76.5 | 87.1 | 83.1 | |
High | 86.1 | 84.2 | 75.3 | 85.4 | 80.9 | |
Walk in centre available in PCT | No | 87.7 | 86.7 | 76.2 | 87.1 | 82.5 |
Yes | 86.7 | 85.1 | 75.4 | 85.9 | 82.1 | |
Strategic Health Authority | North East | 89.6 | 87.2 | 78.3 | 87.7 | 86.3 |
North West | 87.7 | 86.1 | 74.4 | 86.7 | 84.7 | |
Yorkshire/Humber | 87.2 | 86.3 | 76.0 | 86.9 | 84.3 | |
East Midlands | 86.6 | 87.3 | 73.3 | 86.2 | 82.9 | |
West Midlands | 86.9 | 86.4 | 76.3 | 86.3 | 82.9 | |
East Of England | 87.4 | 87.1 | 75.7 | 87.3 | 81.9 | |
London | 84.2 | 81.7 | 74.6 | 83.1 | 77.5 | |
South East Coast | 88.0 | 88.6 | 75.3 | 87.9 | 80.6 | |
South Central | 89.7 | 87.5 | 79.2 | 88.9 | 81.8 | |
South West | 90.9 | 89.2 | 79.9 | 89.9 | 84.4 |
Access domains | ||||||
---|---|---|---|---|---|---|
Q2 | Q4 | Q6 | Q8 | Q9 | ||
Satisfied with getting through on the phone | Able to get appointment same day or next 2 days | Able to get appointment >2 days in advance | Able to get appointment with particular GP | Satisfied with hours GP surgery open | ||
Number of patients in regressions
| 1,612,203 | 981,587 | 733,390 | 804,561 | 1,611,139 | |
Number of practices in regressions
| 8,038 | 8,038 | 8,038 | 8,038 | 8,038 | |
Patient level predictors
|
Standardised Odds Ratios
| |||||
Gender | Male | - | - | - | - | - |
Female | ***0.908 | ***0.969 | ***0.812 | ***0.969 | ***0.892 | |
Age group | 18 - 34 | - | - | - | - | - |
35 - 54 | ***1.167 | ***1.094 | ***1.085 | ***1.276 | ***1.133 | |
55 - 74 | ***1.315 | ***1.337 | ***1.266 | ***1.599 | ***1.289 | |
75+ | ***1.677 | ***1.781 | ***1.744 | ***1.795 | ***1.483 | |
Number of appointments (in last 12 months) | 0 - 3 | - | - | - | - | - |
4 - 6 | ***0.910 | ***1.157 | ***1.179 | ***1.271 | ***0.872 | |
7+ | ***0.910 | ***1.350 | ***1.333 | ***1.391 | ***0.921 | |
Employment status | Full-time paid work | - | - | - | - | - |
Part-time paid work | ***1.198 | ***1.370 | ***1.175 | ***1.245 | ***1.746 | |
Full-time education | ***1.068 | ***1.097 | 0.963 | **1.083 | ***1.381 | |
Unemployed | ***1.453 | ***1.506 | ***1.360 | ***1.176 | ***2.665 | |
Perm sick/disabled | ***1.588 | ***1.753 | ***1.535 | ***1.512 | ***2.885 | |
Fully retired work | ***1.580 | ***1.909 | ***1.610 | ***1.718 | ***2.945 | |
Looking after home | ***1.405 | ***1.653 | ***1.435 | ***1.457 | ***2.401 | |
Something else | ***1.168 | ***1.221 | ***1.223 | ***1.266 | ***1.802 | |
Substantial difficulties in day-to-day activities because of long-standing health problem/disability | No | - | - | - | - | - |
Yes | ***0.781 | ***0.778 | ***0.826 | ***0.813 | ***0.805 | |
Ethnicity | White British | - | - | - | - | - |
Other white | ***0.848 | ***0.884 | ***0.867 | ***0.801 | ***0.846 | |
Black | ***0.908 | ***1.158 | **0.947 | ***0.709 | ***1.134 | |
Asian | ***0.701 | ***0.835 | ***0.720 | ***0.645 | ***0.725 | |
Other | ***0.799 | ***0.953 | ***0.860 | ***0.703 | ***0.893 | |
Deprivation | 0.989 | 0.999 | 0.994 | ***0.910 | ***1.199 | |
Practice level predictors
|
Standardised Odds Ratios
| |||||
Practice list size | ***0.319 | ***0.616 | ***0.407 | ***0.556 | ***0.839 | |
Full Time Equivalence ratio per 10,000 patients | ***1.268 | ***1.217 | ***1.134 | 0.999 | ***1.065 | |
Overall reported achievement (comparable indicators only) | ***1.202 | ***1.212 | ***1.129 | ***1.120 | ***1.087 | |
Emergency admissions per 1000 patients | ***0.718 | ***0.883 | ***0.701 | ***0.748 | 0.989 | |
Number of new registrations | ***1.237 | 1.003 | ***1.144 | *1.068 | *1.036 | |
Practice Index of Multiple Deprivation score (aggregated from patient sample) | **0.869 | ***0.862 | **0.854 | *0.926 | ***0.929 | |
Region predictors (practice-level)
|
Standardised Odds Ratios
| |||||
Strategic Health Authority | North East | - | - | - | - | - |
North West | **0.830 | 1.000 | ***0.789 | *0.893 | *0.925 | |
Yorkshire/Humber | ***0.689 | 0.942 | ***0.774 | ***0.839 | ***0.907 | |
East Midlands | ***0.567 | 0.972 | ***0.550 | ***0.699 | ***0.854 | |
West Midlands | ***0.600 | 0.897 | ***0.700 | ***0.758 | ***0.807 | |
East Of England | ***0.572 | 0.892 | ***0.594 | ***0.703 | ***0.796 | |
London | ***0.434 | ***0.625 | ***0.588 | ***0.607 | ***0.604 | |
South East Coast | ***0.546 | 0.983 | ***0.543 | ***0.719 | ***0.698 | |
South Central | ***0.762 | 0.912 | **0.766 | **0.846 | ***0.808 | |
South West | ***0.717 | 0.961 | ***0.696 | **0.865 | ***0.881 |
Access domains | ||||||
---|---|---|---|---|---|---|
Q2 | Q4 | Q6 | Q8 | Q9 | ||
Satisfied with getting through on the phone | Able to get appointment same day or next 2 days | Able to get appointment >2 days in advance | Able to get appointment with particular GP | Satisfied with hours GP surgery open | ||
Number of cases in regressions
| 757,687 | 451,016 | 337,432 | 333,649 | 757,067 | |
Number of practices in regressions
| 8,038 | 8,037 | 8,038 | 8,037 | 8,038 | |
Patient level predictors
|
Standardised Odds Ratios
| |||||
Gender | Male | - | - | - | - | - |
Female | ***0.951 | **1.032 | ***0.857 | ***1.047 | ***0.897 | |
Age group | 18 - 34 | - | - | - | - | - |
35 - 54 | ***1.114 | ***1.044 | ***1.057 | ***1.255 | ***1.044 | |
55 - 74 | ***1.169 | ***1.184 | ***1.177 | ***1.523 | ***1.034 | |
75+ | ***1.508 | *1.273 | ***1.731 | ***2.240 | *1.188 | |
Number of appointments (in last 12 months) | 0 - 3 | - | - | - | - | - |
4 - 6 | ***0.914 | ***1.167 | ***1.212 | ***1.290 | ***0.871 | |
7+ | ***0.921 | ***1.403 | ***1.374 | ***1.467 | ***0.960 | |
Parent or legal guardian of any children under 16 currently living in household | No | - | - | - | - | - |
Yes | ***0.944 | ***1.201 | ***0.962 | ***0.902 | 1.008 | |
Employment status | Full-time paid work | - | - | - | - | - |
Part-time paid work | ***1.137 | ***1.261 | ***1.133 | ***1.206 | ***1.430 | |
Travel time to work | Less than 10 min | - | - | - | - | - |
10-30 minutes | *0.978 | ***0.923 | ***0.952 | **0.954 | ***0.901 | |
31 minutes - 1 hour | ***0.912 | ***0.831 | ***0.888 | ***0.885 | ***0.644 | |
More than 1 hour | ***0.813 | ***0.732 | ***0.785 | ***0.750 | ***0.492 | |
Live on site | 0.958 | ***0.879 | ***0.879 | 0.948 | ***0.870 | |
Typical working hours† | Weekday office hrs | - | - | - | - | - |
Weekday mornings | ***1.139 | ***1.221 | ***1.076 | 1.037 | ***1.885 | |
Weekday evenings or afternoons | ***1.148 | ***1.243 | *1.049 | 0.983 | ***1.899 | |
Other work pattern | ***1.074 | ***1.118 | 1.020 | 1.014 | ***1.555 | |
Working hours vary | ***1.065 | ***1.085 | 0.998 | 0.998 | ***1.454 | |
Can take time away from work to visit GP | No | - | - | - | - | - |
Yes | ***1.984 | ***2.047 | ***1.877 | ***1.874 | ***3.209 | |
Ethnicity | White British | - | - | - | - | - |
Other white | ***0.851 | ***0.905 | ***0.882 | ***0.837 | ***0.858 | |
Black | ***0.894 | **1.097 | ***0.896 | ***0.726 | ***1.169 | |
Asian | ***0.708 | ***0.865 | ***0.723 | ***0.669 | ***0.739 | |
Other | ***0.778 | 0.966 | ***0.832 | ***0.739 | ***0.906 | |
Rural | *1.033 | *0.960 | *1.005 | **1.023 | **0.968 | |
Practice level predictors
|
Standardised Odds Ratios
| |||||
Practice list size | ***0.347 | ***0.683 | ***0.424 | ***0.542 | ***0.869 | |
Full Time Equivalence ratio per 10 k patients | ***1.288 | ***1.246 | ***1.146 | 0.979 | ***1.057 | |
Overall reported achievement (comparable indicators only) | ***1.199 | ***1.209 | ***1.116 | ***1.109 | ***1.085 | |
Emergency admissions for patients on list per 1000 patients | ***0.735 | **0.900 | ***0.712 | ***0.759 | 0.989 | |
Standardised Mortality Ratios of people under 65 | *0.905 | ***0.859 | *0.910 | *0.925 | *1.046 | |
Number of new registrations | ***1.252 | 0.981 | ***1.174 | 1.055 | 1.011 | |
Practice Index of Multiple Deprivation score (aggregated from patient sample) | **0.878 | **0.877 | **0.862 | 0.950 | ***0.932 | |
Region predictors (practice-level)
|
Standardised Odds Ratios
| |||||
Location (Strategic Health Authority) | North East | - | - | - | - | - |
North West | **0.840 | 1.008 | **0.793 | *0.871 | 0.972 | |
Yorkshire/Humber | ***0.709 | 0.945 | **0.778 | **0.830 | *0.936 | |
East Midlands | ***0.557 | 0.950 | ***0.535 | ***0.663 | ***0.846 | |
West Midlands | ***0.605 | 0.894 | ***0.704 | ***0.748 | ***0.839 | |
East Of England | ***0.583 | 0.899 | ***0.591 | ***0.686 | ***0.836 | |
London | ***0.444 | ***0.641 | ***0.630 | ***0.616 | ***0.670 | |
South East Coast | ***0.554 | 0.997 | ***0.558 | ***0.695 | ***0.744 | |
South Central | ***0.757 | 0.899 | **0.777 | **0.829 | ***0.837 | |
South West | ***0.703 | 0.939 | ***0.702 | **0.818 | **0.903 |
All respondents | Working respondents only | ||||
---|---|---|---|---|---|
Empty model | Full model | Empty model | Full model | ||
Q2. Satisfied with getting through on the phone | Between practice variance Practice variance explained* | 1.32 (0.02) - | 0.94 (0.02) 29.3% | 1.24 (0.02) - | 0.88 (0.02) 29.4% |
Q4. Able to get appointment same day or next 2 days | Between practice variance Practice variance explained | 0.85 (0.02) - | 0.68 (0.01) 19.1% | 0.84 (0.02) - | 0.67 (0.01) 19.9% |
Q6. Able to get appointment >2 days in advance | Between practice variance Practice variance explained | 1.31 (0.02) - | 1.08 (0.02) 17.6% | 1.34 (0.03) - | 1.13 (0.02) 15.5% |
Q8. Able to get appointment with particular GP | Between practice variance Practice variance explained | 0.60 (0.01) - | 0.44 (0.01) 26.6% | 0.64 (0.01) - | 0.48 (0.01) 25.0% |
Q9. Satisfied with hours GP surgery open | Between practice variance Practice variance explained | 0.20 (0.004) - | 0.15 (0.003) 23.9% | 0.20 (0.004) - | 0.14 (0.004) 26.7% |
Analysis of full sample
Analysis of patients in full- or part-time employment
Analysis of patient- and practice-level interactions
Patient characteristic | Not White | White | Under 45 yrs (18-44) | 45 yrs plus | Not working Full-time | Working full-time | |||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Practice population1
| 20% White | 80% White | 20% White | 80% White | 20% < 45 | 80% < 45 | 20% < 45 | 80% < 45 | 20% FT | 80% FT | 20% FT | 80% FT | |
Q2: Satisfied with getting through on the phone | % Satisfied | 72.7%3
| 87.4% | 76.6% | 89.4% | 85.2% | 89.1% | 89.8% | 92.6% | 92.4% | 88.2% | 89.8% | 84.5% |
Effects2
| White patient: 1.076*** % Population White: 1.337*** Interaction: 0.955*** | Patient aged under 45: 0.912*** % Population aged <45: 1.072*** Interaction: 0.946*** | Patient working FT: 0.831*** % Population working FT: 0.932*** Interaction: 1.003 ns | ||||||||||
Q4: Able to get appointment same day or next 2 days | % Satisfied | 77.9% | 85.8% | 80.4% | 87.6% | 85.0% | 85.1% | 89.5% | 89.5% | 90.9% | 88.5% | 85.2% | 81.6% |
Effects | White patient: 1.013** % Population White: 1.175** Interaction: 0.976*** | Patient aged under 45: 0.893*** % Population aged <45: 1.000 ns Interaction: 0.971*** | Patient working FT: 0.772*** % Population working FT: 0.963** Interaction: 0.988 ns | ||||||||||
Q6: Able to get appointment >2 days in advance | % Satisfied | 64.4% | 76.4% | 67.4% | 78.6% | 72.5% | 76.5% | 80.2% | 83.4% | 83.0% | 79.8% | 76.6% | 72.6% |
Effects | White patient: 1.056*** % Population White: 1.196*** Interaction: 0.946 ns | Patient aged under 45: 0.907*** % Population aged <45: 1.042 * Interaction: 0.995 ns | Patient working FT: 0.826*** % Population working FT: 0.969 ns Interaction: 1.001 ns | ||||||||||
Q8: Able to get appointment with particular GP | % Satisfied | 75.7% | 83.3% | 83.0% | 88.6% | 82.9% | 84.1% | 90.0% | 90.7% | 90.5% | 89.4% | 85.3% | 83.8% |
Effects | White patient: 1.129*** % Population White: 1.153*** Interaction: 0.952** | Patient aged under 45: 0.841*** % Population aged <45: 1.016 ns Interaction: 1.011 ns | Patient working FT: 0.816*** % Population working FT: 0.984 ns Interaction: 0.971*** | ||||||||||
Q9: Satisfied with hours GP surgery open | % Satisfied | 72.9% | 79.9% | 75.9% | 82.4% | 75.2% | 79.8% | 83.5% | 86.9% | 88.0% | 86.5% | 75.9% | 73.2% |
Effects | White patient: 1.043*** % Population White: 1.125*** Interaction: 0.989* | Patient aged under 45: 0.908*** % Population aged <45: 1.052*** Interaction: 0.904*** | Patient working FT: 0.654*** % Population working FT: 0.981 ** Interaction: 0.992 ns |