Background
Infant and child mortality rates due to febrile illnesses are high in resource poor countries, especially in sub-Saharan Africa [
1]. With the millennium development goal number four, many countries have targeted to reduce under-five mortality of the 1990 level by two thirds by 2015 [
2]. In Uganda, there is a high disease burden from febrile illnesses with malaria contributing 30 – 50% of outpatient burden and 35% of hospital admissions [
3]. Those affected by malaria are mostly women and children under five years. Much of the effort at health facility level, has been to improve quality and reduce costs of care in government facilities [
4]. In 2001, the government removed user fees from all the government health facilities except for the private wing in the district hospitals and there was a rapid increase in utilization of care [
5]. Studies have demonstrated that even after removal of user fees quality of care was maintained [
6].
However, user fees in government facilities is not the only barrier to health care utilization [
7,
8]. The initial increase in health facility utilization following the abolition of user fees in Uganda in 2001 has levelled off since the 2004/05 financial year [
3]. Studies from other countries also indicate that after removal of user fees, there is an initial increase in new clients but again starts falling after some time [
9]. Most of the febrile children receive their first treatment from the private sector, which, in some places, attend to more outpatients than the government facilities [
10]. Most drug shops/private clinics in Uganda are unregistered and some of them are run by unqualified staff who give poor quality care [
11]. It is unclear what factors drive caretakers to choose to pay for poor quality services at drug shops/private clinics instead of seeking free care from government facilities.
Caretakers' choice of care provider is often an interplay of many factors [
12]. Affordable and available drugs [
12,
13], geographical accessibility [
14] and appropriate opening hours [
15,
16] are important contributors to caretakers' choice. Other factors include travel time, education, age, sex, quality of care [
17] education and household size [
18]. Factors leading to preferences for private providers in circumstances where government has removed user fees have not been well explored. The aim of this study was to quantitatively assess reasons why caretakers of children under five utilize government facilities or drug shops/private clinics for treatment of febrile illness.
Results
Of the 1,415 households selected from the DSS database, data was collected from 1,078 (76.2%) of the households. Of the 377 households where data was not collected, 303 families had migrated. Another 26 households had no under-five child at the time of the survey. In the remaining eight households, the children were not at home at the time the research team went there. Comparing those who had migrated with those we found at home, there was no significant difference with respect to household head education status (chi square 5.49, 4 degrees of freedom, p-value 0.241) and household socio-economic status (chi square 8.69, 4 degrees of freedom, p-value 0.069). Out of the 1,078 households visited, 793 (73.6%) had at least one child who had been sick in the previous two weeks. Of the children who had been sick, 759 (95.7%) had presented with fever and 456 (60.1%) of these had sought care outside the home: 95.8% (437/456) from government facilities or drug shops/private clinics.
The main providers of treatment for febrile children were drug shops/private clinics (62.7%; 286/456) and government health facilities (33.1%; 151/456). Very few had gone to Community Medicine Distributors (CMDs) (2.0%; 9/456), NGOs (1.5%; 7/456) or to neighbours and other categories (0.7%; 3/456). There were no significant differences between age, sex and education of the household head, age and sex of the children and socio-economic status of the households that had gone to the drug shops/private clinics and those who went to government facilities (Table
2).
Table 2
Socio-demographic characteristics of household heads, children and the socio-economic status of households
1. Age of household head
|
n = 151 (%)
|
n = 286 (%)
| | |
< 29 | 39 (25.8) | 63 (22.0) | 1 | |
30 – 39 | 57 (37.8) | 121 (42.3) | 0.76 (0.46 – 1.27) | 0.293 |
40 – 49 | 32 (21.2) | 63 (22.0) | 0.82 (0.46 – 1.47) | 0.507 |
≥ 50 | 23 (15.2) | 39 (13.6) | 0.95 (0.50 – 1.83) | 0.884 |
2. Sex of household head
|
n = 151 (%)
|
n = 286 (%)
| | |
Female | 17 (11.3) | 40 (14.0) | 1 | |
Male | 134 (88.7) | 246 (86.0) | 0.78 (0.43 – 1.43) | 0.421 |
3. Education of household head
|
n = 140 (%)
|
n = 266 (%)
| | |
None | 17 (12.1) | 30 (11.3) | 1 | |
Primary 1 – 4 | 31 (22.1) | 60 (22.6) | 0.91 (0.44 – 1.91) | 0.806 |
Primary 5 – 7 | 54 (38.6) | 112 (42.1) | 0.85 (0.43 – 1.68) | 0.641 |
Senior 1 – 4 | 29 (20.7) | 57 (21.4) | 0.90 (0.43 – 1.90) | 0.777 |
Senior 5 – 6 | 9 (6.4) | 7 (2.6) | 2.27 (0.70 – 7.39) | 0.162 |
4. Age of child
|
n = 151 (%)
|
n = 286 (%)
| | |
≤ 11 months | 41(27.2) | 67 (23.4) | 1 | |
12 – 35 months | 72 (47.7) | 135 (47.2) | 0.87 (0.54 – 1.41) | 0.577 |
36 – 59 months | 38 (25.2) | 84 (29.4) | 0.74 (0.43 – 1.28) | 0.278 |
5. Sex of child
|
n = 151 (%)
|
n = 286 (%)
| | |
Female | 79 (52.3) | 139 (48.6) | 1 | |
Male | 72 (47.7) | 147 (51.4) | 0.81 (0.55 – 1.20) | 0.295 |
6. Socio-economic status of the household
|
n = 133 (%)
|
n = 267 (%)
| | |
1st quintile | 29 (21.8) | 58 (21.7) | 1 | |
2nd quintile | 31 (23.3) | 70 (26.2) | 0.88 (0.48 – 1.64) | 0.699 |
3rd quintile | 32 (24.1) | 57 (21.4) | 1.12 (0.60 – 2.09) | 0.716 |
4th quintile | 18 (13.5) | 47 (17.6) | 0.77 (0.38 – 1.55) | 0.458 |
5th quintile | 23 (17.3) | 35 (13.1) | 1.31 (0.66 – 2.63) | 0.438 |
Having a running nose was the main additional symptom febrile children presented with in both the government facilities (69.5%; 105/151) and the drug shops/private clinics (71.7%; 205/286). The second major additional symptom was cough for government facilities (55.0%; 83/151) as well as for drug shops/private clinics (48.3%; 138/286). The caretakers who sought care from government facilities went there because they perceived the provider to be qualified (56.6%; 90/151), nearby (45.0%; 68/151), or experienced (43.3%; 65/151). The main reasons cited for caretakers seeking treatment from drug shops/private clinics were because the provider was nearby (71.9%; 205/286), treatment was considered cheap (30.9%; 88/286) or they could get treatment on credit (27%; 77/286).
In the bivariate analysis, children who had been taken to government facilities were more likely to have presented with diarrhoea (OR 1.57; 95% CI 1.01 – 2.44) or with vomiting (OR 1.69; 95% CI 1.07 – 2.67). Caretakers also sought treatment from government facilities because these facilities were perceived to be more likely to have qualified (OR 14.10; 95% CI 7.67 – 25.92) and experienced (OR 3.59; 95% CI 2.26 – 5.71) health providers. Other reasons given were the presence of good equipment (OR 4.92; 95% CI 2.74 – 8.81) and good infrastructure (OR 2.96; 95% CI 1.43 – 6.09). Those who went to drug shops/private clinics for treatment were more likely to have gone there because the provider was near (OR 0.32; 95% CI 0.21 – 0.49) or the treatment was a form of first aid (OR 0.32; 0.15 – 0.68) (Table
3).
Table 3
Symptoms children presented with and reasons caretakers gave for having used government or private providers
Presenting symptom *
|
n = 151 (%)
|
n = 286 (%)
| | | | |
Cough | 83 (55.0) | 138 (48.3) | 1.31 (0.88 – 1.95) | 0.182 | N/A | |
Running nose | 105 (69.5) | 205 (71.7) | 0.90 (0.59 – 1.39) | 0.640 | N/A | |
Difficulty in breathing | 30 (19.9) | 62 (21.7) | 0.90 (0.55 – 1.46) | 0.660 | N/A | |
Fast breathing | 18 (11.9) | 52 (18.2) | 0.61 (0.34 – 1.09) | 0.090 | 0.67 (0.32 – 1.40) | 0.284 |
Convulsions | 9 (6.0) | 22 (7.7) | 0.76 (0.34 – 1.70) | 0.503 | N/A | |
Pallor | 4 (2.7) | 11 (3.9) | 0.68 (0.21 – 2.18) | 0.514 | N/A | |
Diarrhoea | 49 (32.5) | 67 (23.4) | 1.57 (1.01 – 2.44) | 0.042 † | 0.98 (0.54 – 1.79) | 0.947 |
Vomiting | 44 (29.1) | 56 (19.6) | 1.69 (1.07 – 2.67) | 0.024 † | 2.07 (1.10 – 3.89) | 0.024 ‡ |
Perception of provider*
|
n = 151 (%)
|
n = 286 (%)
| | | | |
Conduct of health provider | 51 (33.8) | 53 (18.6) | 2.23 (1.41 – 3.53) | <0.001 † | 1.70 (0.94 – 3.08) | 0.077 |
Qualification of health provider | 90 (56.6) | 27 (9.5) | 14.10 (7.67 – 25.92) | <0.001 † | 10.32 (5.84 – 18.26) | <0.001 ‡ |
Experience of health provider | 65 (43.3) | 50 (17.5) | 3.59 (2.26 – 5.71) | <0.001 † | 1.93 (1.07 – 3.48) | 0.030 ‡ |
Provider is polite | 6 (4.0) | 23 (8.1) | 0.47 (0.19 – 1.19) | 0.103 | N/A | |
Good equipment | 44 (29.1) | 22 (7.7) | 4.92 (2.74 – 8.81) | <0.001 † | 1.88 (0.88 – 4.02) | 0.103 |
Good infrastructure | 20 (13.3) | 14 (4.9) | 2.96 (1.43 – 6.09) | 0.002 † | 1.31 (0.50 – 3.43) | 0.576 |
Treatment being cheap | 58 (38.4) | 88 (30.9) | 1.40 (0.92 – 2.11) | 0.113 | N/A | |
Provider is nearby | 68 (45.0) | 205 (71.9) | 0.32 (0.21 – 0.49) | <0.001 † | 0.62 (0.36 – 1.06) | 0.080 |
Easier to get more treatment there | 37 (24.5) | 58 (20.4) | 1.27 (0.79 – 2.03) | 0.318 | N/A | |
To get first aid | 9 (6.0) | 47 (16.5) | 0.32 (0.15 – 0.68) | 0.002 † | 0.20 (0.08 – 0.52) | 0.001 ‡ |
In the multivariable analysis, child having presented with vomiting (OR 2.07; 95% CI 1.10 – 3.89) and provider having good qualification (OR 10.32; 95% CI 5.84 – 18.26) or experience (OR 1.93; 95% CI 1.07 – 3.48) were the variables that remained significantly associated with having used government facilities. An independent predictor for using drug shops/private clinics was having gone there for first aid (OR 0.20; 95% CI 0.08 – 0.52) (Table
3).
Discussion
Despite no official user fees at government facilities, 2/3 of children with fever were taken to drug shops/private clinics as the first source of care outside the home. A big proportion of the caretakers who sought care from drug shops/private clinics went there because these providers were perceived to be near, treatment was perceived to be cheap and they could get treatment on credit. Getting 'first aid' was an independent predictor of having sought health care from drug shops/private clinics. Caretakers who went to government facilities perceived health workers in these facilities to be qualified and experienced. The children were also more likely to have presented with vomiting.
The finding that caretakers with febrile children seek care from sources where they can obtain 'first aid' has been highlighted previously in Uganda [
25], where anti-malarial treatment from Community Medicine Distributors (CMDs) was utilized as a form of 'first aid'. From the pilot focus group discussions, 'first aid' was described as the first treatment given to the child while the condition is being monitored and if the condition worsens the caretaker proceeds to a higher-level facility. Patients in Uganda and Kenya sought care from drug shops/private clinics after home treatment had failed, suggesting that the private providers fill in the gap between home treatment and government health care [
26,
27]. Drug shops and private clinics are the most common formal providers available in rural areas [
10]. Government facilities charging unofficial fees and patients buying cheap drugs from drug shops, even if they are only pain killers, could also partly explain the high utilization of drug shops and private clinics. If the quality and coverage of basic primary health care is to improve, the services actually used by the population need to improve. Hence the government's support should not end at the public health facilities but need to also include the private sector that often provides the first treatment outside the home. This could be done alongside the Home Based Management of Fever using community medicine distributors, who are now to receive Coartem for distribution at community level.
The study found that caretakers used drug shops and private clinics because these providers were perceived to be near, to be cheap and because of the possibility of getting treatment on credit. Treatment on credit probably reflects the inability of many caretakers to raise cash at the time of illness for treatment and/or for travel. This is similar to findings from studies in Ghana [
17]. Removing or subsidizing user fees does not necessarily make health care affordable to caretakers as other costs, such as for transport and loss of working time, can add up to 79% of the total cost of seeking treatment [
28]. Abolishing user fees in Uganda did not reduce these other direct or indirect costs. Mothers of children under five are especially vulnerable to suffer from these additional costs, as women's lack of control over household resources is well documented [
29,
30]. Buying treatment on credit from the drug shops/private clinics may be a way of enabling mothers without cash to access treatment which they would pay for later when they get the funds.
In this study, those who went to government health facilities did so because of expecting to be handled by qualified and experienced health providers. Seeking care from government facilities because of having qualified workers [
3] is similar to findings from other studies done in Uganda, Kenya and Ghana [
10,
31,
32]. It could also be a reflection of the progress in the implementation of the integrated management of childhood illness (IMCI) programme. By 2007, the proportion of sick under fives in Uganda seen by a health worker using IMCI guidelines stood at 60% [
3]. However, unlike some studies which indicated that caretakers perceived drug shops and private clinics to provide quality care [
23,
33,
34], the respondents did not attribute good infrastructure or good equipment to the private providers. It has been documented that most Ugandan shops/private clinics are run by unqualified staff who often use medicines of poor quality [
11]. A recent survey showed that the malaria medicines found in the private sector commonly was of types with lower efficacy while first-line treatment Coartem, which has a very high private market price, was rarely available outside the public sector. With the effective artemisinin combination therapy not being easily available in drug shops, caretakers may be using ineffective non-artemisinin therapies, such as chloroquine and sulphadoxine-pyrimethamine, that are 5 – 10 times cheaper for a child of five years [
35]. Thus, the majority of febrile children who are taken for care to drug shops/private clinics are not likely to receive effective malaria treatment.
One approach to increase access to high quality, pre-packaged drugs for malaria, which is currently piloted in a number of districts in Uganda, is to subsidize Coartem in drug shops and private clinics and train their attendants in malaria case management [
35] Training alone may not be enough. Experiences where multifaceted interventions with drug shops' owners and private clinic providers has increased the provision of quality care have been documented in Uganda, Vietnam, India and Pakistan [
11,
36‐
39]. In Kenya it resulted in increased proportion of children getting proper malaria treatment [
27]. The combination of private provider training with the subsidization of quality drugs in the private sector, is in line with the policy for public-private partnership and could be a way of meeting the community demand for affordable and appropriate treatment at a source and level where most caretakers seek care. However, caution has been raised that these private providers may sell the drugs to other vendors [
16], and close monitoring of their performance would be necessary to ensure that the subsidized drugs actually reach the sick children [
40]. The first treatment outside the home is important if children are to get prompt and appropriate treatment. Differences occur between countries and even within the same country as to which provider is easily accessible to the caretakers of children under five. While in The Gambia, government facilities are the dominant first option [
41], in this study, it is the private providers. It is imperative that local conditions need to be evaluated before a policy of providing cheap treatment through public or private provider is taken.
Another approach to enable children under five to access prompt, adequate and affordable treatment for febrile illnesses is through integrated community case management of illnesses, such as malaria, pneumonia and diarrhoea [
42,
43]. In 2002, Uganda instituted the Home Based Management of Fever program (HBMF) and deployed Community Medicine Distributors (CMDs) to distribute antimalarials. However, very few caretakers stated having sought care from CMDs, likely due to the fact that HBMF in effect came to a halt after the 2004 change in the anti-malarial first-line treatment policy, moving from a combination of chloroquine + sulphadoxine/pyrimethamine (SP) to arthemether/lumefantrine combination (Coartem). While the old drug was discouraged the new one was not availed to the CMDs. Other studies have shown that low utilization of CMDs results from their inability to provide treatment for other conditions, such as Oral Rehydration Salt (ORS) for diarrhoea and vomiting [
25]. A child with diarrhoea or vomiting can quickly deteriorate and to avoid dehydration, the use of ORS is necessary but is usually not available in the private sector. This study confirmed that febrile children with vomiting were more likely to have been taken to government facilities, which has also been documented in another Ugandan study where 94% of children with diarrhoea and vomiting went to the government health facilities [
10]. Hence, making ORS available with CMDs could contribute to the reduction of morbidity and mortality from dehydration and reduce the treatment seeking costs for caretakers.
Methodological considerations
Migration was high in the study area. This was mitigated by accounting for dropouts in the sample size calculation. Another limitation was that all information collected was based on caretakers' reports. This method is prone to both recall bias and reporting bias, as the caretaker could have forgotten certain information or reported what they considered was expected of them, respectively. Recall bias was minimized by asking common symptoms, which the caretakers were knowledgeable about, and only those caretakers who were in constant care of the children were the respondents. The presence of the child during the interview was also to assist the caretaker to recall the illness episode. Reporting bias was minimized by using the field assistants, who routinely collect data for the DSS, and these had already established rapport with the respondents during their earlier data collection visits and are knowledgeable on the local situation. Reasons specified for using a provider could refer to reasons for using provider type like drug shop instead of facility or one drug shop instead of another. Because of this, in the bivariate and multivariable analysis, only those conditions that were possible in both the drug shops/private clinics and the government facilities were considered. Choosing one sick child randomly from a family where more than one child was sick could have led to an over representation of households with more than one child since they have more chances of having sick children. Choosing a provider is influenced by the availability of providers in the area. Drug shops and private clinics in the DSS provide similar services and caretakers did not differentiate between the drug shop and a private clinic. In the analysis, drug shops and private clinics were combined and the other option was the government facilities.
Competing interests
The authors declare that they have no competing interests.
Authors' contributions
ER, GP, SP, GT and KK took part in designing the study, in tools development, in data analysis and in manuscript writing. ER, GP, SP and KK did field work. All authors approved the final manuscript.