24.05.2017 | Original Article
Validation of the Child HCAHPS survey to measure pediatric inpatient experience of care in Flanders
Erschienen in: European Journal of Pediatrics | Ausgabe 7/2017
Einloggen, um Zugang zu erhaltenAbstract
What is Known:
• Patient experience surveys are increasingly used to reflect on the quality, safety, and centeredness of patient care.
• While adult inpatient experience surveys are routinely used across countries around the world, the measurement of pediatric inpatient experiences is a young field of research that is essential to reflect on family-centered care.
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What is New:
• We demonstrate that the US-developed Child HCAHPS provides an opportunity for international benchmarking of pediatric inpatient experiences with care through parents and guardians.
• Our study findings show considerable variation in experiences for types of pediatric services. Support to share good practices and launch quality improvement initiatives can be obtained by organizing regular two-way feedback sessions with clinicians to place the findings in context.
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