Skip to main content
Erschienen in: The Journal of Behavioral Health Services & Research 2/2006

01.04.2006 | Regular Article

Toward the Implementation of Mental Health Consumer Provider Services

verfasst von: Matthew Chinman, PhD, Alexander S. Young, MD, MSHS, Joseph Hassell, MA, Larry Davidson, PhD

Erschienen in: The Journal of Behavioral Health Services & Research | Ausgabe 2/2006

Einloggen, um Zugang zu erhalten

Abstract

Encouraged by the New Freedom Commission, mental health systems such as the Veteran Administration (VA) are now becoming more recovery-oriented. Consumer providers (CPs)—those with serious mental illness who are further along in recovery who provide services to others with similar mental health problems—are viewed as a key part of this change. However, organizational change theories suggest that careful consideration of implementation issues is critical when disseminating new and sometimes controversial services into existing organizations. Therefore, to guide the dissemination of CP services, the literature on the effectiveness of CPs was reviewed, and interviews, focus groups, and a brief survey of 110 administrators, providers, and patients were conducted at three large VA clinics in Southern California. Questions focused on their perceptions of feasibility and acceptability of CP services. Using literature and study findings, an organizational change framework and other strategies to overcome potential implementation challenges of CP services are suggested.
Literatur
1.
Zurück zum Zitat Yu W, Ravelo AL, Wagner TH, et al. The cost of common chronic diseases in the VA health care system. Paper presented at: 20th Annual VA Health Services Research & Development Meeting; 2002; Washington, DC. Yu W, Ravelo AL, Wagner TH, et al. The cost of common chronic diseases in the VA health care system. Paper presented at: 20th Annual VA Health Services Research & Development Meeting; 2002; Washington, DC.
2.
Zurück zum Zitat Davidson L, Chinman M, Kloos B, et al. Peer support among individuals with severe mental illness: a review of the evidence. Clinical Psychology: Science and Practice. 1999;6:165–187. Davidson L, Chinman M, Kloos B, et al. Peer support among individuals with severe mental illness: a review of the evidence. Clinical Psychology: Science and Practice. 1999;6:165–187.
3.
Zurück zum Zitat Solomon P, Draine J. The state of knowledge of the effectiveness of consumer provided services. Psychiatric Rehabilitation Journal. Summer 2001;25(1):20–27.PubMed Solomon P, Draine J. The state of knowledge of the effectiveness of consumer provided services. Psychiatric Rehabilitation Journal. Summer 2001;25(1):20–27.PubMed
4.
Zurück zum Zitat Simpson EL, House AO. Involving users in the delivery and evaluation of mental health services: systematic review. British Medical Journal. Nov 30 2002;325(7375):1265.PubMed Simpson EL, House AO. Involving users in the delivery and evaluation of mental health services: systematic review. British Medical Journal. Nov 30 2002;325(7375):1265.PubMed
5.
Zurück zum Zitat Gartner A, Reissman F. The Self-Help Revolution. New York: Human Science Press; 1982. Gartner A, Reissman F. The Self-Help Revolution. New York: Human Science Press; 1982.
6.
Zurück zum Zitat Kaufmann CL, Freund PD, Wilson J. Self help in the mental health system: a model for consumer–provider collaboration. Journal of Psychosocial Rehabilitation. 1989;13:5–21. Kaufmann CL, Freund PD, Wilson J. Self help in the mental health system: a model for consumer–provider collaboration. Journal of Psychosocial Rehabilitation. 1989;13:5–21.
7.
Zurück zum Zitat Kurtz LF. The self-help movement: review of the past decade of research. Social Work with Groups. 1990;13:101–115. Kurtz LF. The self-help movement: review of the past decade of research. Social Work with Groups. 1990;13:101–115.
8.
Zurück zum Zitat Kurtz LF, Powell TJ. Three approaches to understanding self-help groups. Social Work with Groups. 1987;10:69–80. Kurtz LF, Powell TJ. Three approaches to understanding self-help groups. Social Work with Groups. 1987;10:69–80.
9.
Zurück zum Zitat Levy L. Self-help groups: types and psychological processes. The Journal of Applied Behavioral Sciences. 1976;12:310–322. Levy L. Self-help groups: types and psychological processes. The Journal of Applied Behavioral Sciences. 1976;12:310–322.
10.
Zurück zum Zitat Rootes LE, Aanes DL. A conceptual framework for understanding self-help groups. Hospital and Community Psychiatry. Apr 1992;43(4):379–381.PubMed Rootes LE, Aanes DL. A conceptual framework for understanding self-help groups. Hospital and Community Psychiatry. Apr 1992;43(4):379–381.PubMed
11.
Zurück zum Zitat Stewart MJ. Expanding theoretical conceptualizations of self-help groups. Social Science and Medicine. 1990;31(9):1057–1066.PubMed Stewart MJ. Expanding theoretical conceptualizations of self-help groups. Social Science and Medicine. 1990;31(9):1057–1066.PubMed
12.
Zurück zum Zitat Chamberlin J. The ex-patients' movement: where we've been and where we're going. Journal of Mind and Behavior. 1990;11:323–336. Chamberlin J. The ex-patients' movement: where we've been and where we're going. Journal of Mind and Behavior. 1990;11:323–336.
13.
Zurück zum Zitat Galanter M. Zealous self-help groups as adjuncts to psychiatric treatment: a study of Recovery, Inc. American Journal of Psychiatry. Oct 1988;145(10):1248–1253.PubMed Galanter M. Zealous self-help groups as adjuncts to psychiatric treatment: a study of Recovery, Inc. American Journal of Psychiatry. Oct 1988;145(10):1248–1253.PubMed
14.
Zurück zum Zitat Kennedy M. Psychiatric hospitalizations of GROW-ers. Paper presented at: 2nd Biennial Conference of Community Research and Action; 1989; East Lansing, MI. Kennedy M. Psychiatric hospitalizations of GROW-ers. Paper presented at: 2nd Biennial Conference of Community Research and Action; 1989; East Lansing, MI.
15.
Zurück zum Zitat Rappaport J. Narrative studies, personal stories, and identity transformation in the mutual help context. The Journal of Applied Behavioral Science. 1993;29:239–256. Rappaport J. Narrative studies, personal stories, and identity transformation in the mutual help context. The Journal of Applied Behavioral Science. 1993;29:239–256.
16.
Zurück zum Zitat Moos R, Schaefer J, Andrassy J, et al. Outpatient mental health care, self-help groups, and patients' one-year treatment outcomes. Journal of Clinical Psychology. Mar 2001;57(3):273–287.PubMed Moos R, Schaefer J, Andrassy J, et al. Outpatient mental health care, self-help groups, and patients' one-year treatment outcomes. Journal of Clinical Psychology. Mar 2001;57(3):273–287.PubMed
17.
Zurück zum Zitat Rappaport J, Seidman E, Toro PA, et al. Collaborative research with a mutual help organization. Social Policy. Winter 1985;15(3):12–24.PubMed Rappaport J, Seidman E, Toro PA, et al. Collaborative research with a mutual help organization. Social Policy. Winter 1985;15(3):12–24.PubMed
18.
Zurück zum Zitat Carpinello SE, Knight EL, Janis L. A qualitative study of the perceptions of the meaning of self-help, self-help group processes and outcomes by self-help group leaders, members, and significant others. 1991, Unpublished Manuscript. Carpinello SE, Knight EL, Janis L. A qualitative study of the perceptions of the meaning of self-help, self-help group processes and outcomes by self-help group leaders, members, and significant others. 1991, Unpublished Manuscript.
19.
Zurück zum Zitat van Uchelen C. Healing and cognitive control in cross-cultural perspective. Paper presented at: 2nd Biennial Conference for Community Psychology Research and Action; 1989; East Lansing, MI. van Uchelen C. Healing and cognitive control in cross-cultural perspective. Paper presented at: 2nd Biennial Conference for Community Psychology Research and Action; 1989; East Lansing, MI.
20.
Zurück zum Zitat Levine M, Perkins DV. Principles of Community Psychology: Perspectives and Applications. New York: Oxford University Press; 1987. Levine M, Perkins DV. Principles of Community Psychology: Perspectives and Applications. New York: Oxford University Press; 1987.
21.
Zurück zum Zitat Luke DA, Roberts L, Rappaport J. Individual, group context, and individual-group fit predictors of self-help group attendance. Journal of Applied Behavioral Science. 1993;29:216–238. Luke DA, Roberts L, Rappaport J. Individual, group context, and individual-group fit predictors of self-help group attendance. Journal of Applied Behavioral Science. 1993;29:216–238.
22.
Zurück zum Zitat Kaufmann CL, Schulberg H, Schooler N. Self-help group participation among people with severe mental illness. Prevention in Human Services. 1994;11:315–331. Kaufmann CL, Schulberg H, Schooler N. Self-help group participation among people with severe mental illness. Prevention in Human Services. 1994;11:315–331.
23.
Zurück zum Zitat Chinman MJ, Kloos B, O'Connel M, et al. Service providers' views of psychiatric mutual support groups. The Journal of Community Psychology. 2002;30:1–18. Chinman MJ, Kloos B, O'Connel M, et al. Service providers' views of psychiatric mutual support groups. The Journal of Community Psychology. 2002;30:1–18.
24.
Zurück zum Zitat Jacobson N, Greenly D. What is recovery? A conceptual model and explication. Psychiatric Services. 2001;52:482–485.PubMed Jacobson N, Greenly D. What is recovery? A conceptual model and explication. Psychiatric Services. 2001;52:482–485.PubMed
25.
Zurück zum Zitat President's New Freedom Commission on Mental Health. Achieving the Promise: Transforming Mental Health Care in America. Final Report. http://www.mentalhealthcommission.gov/reports/reports.htm. Accessed September 21, 2004. President's New Freedom Commission on Mental Health. Achieving the Promise: Transforming Mental Health Care in America. Final Report. http://​www.​mentalhealthcomm​ission.​gov/​reports/​reports.​htm.​ Accessed September 21, 2004.
26.
Zurück zum Zitat Green MF. What are the functional consequences of neurocognitive deficits in schizophrenia? American Journal of Psychiatry. Mar 1996;153(3):321–330.PubMed Green MF. What are the functional consequences of neurocognitive deficits in schizophrenia? American Journal of Psychiatry. Mar 1996;153(3):321–330.PubMed
27.
Zurück zum Zitat Davidson L, Weingarten R, Steiner J, et al. Integrating prosumers into clinical settings. In: Mowbray D, Moxley C, Jasper C, et al., eds. Consumers as Providers in Psychiatric Rehabilitation. Columbia, MD: International Association of Psychosocial Rehabilitation Services; 1997:437–455. Davidson L, Weingarten R, Steiner J, et al. Integrating prosumers into clinical settings. In: Mowbray D, Moxley C, Jasper C, et al., eds. Consumers as Providers in Psychiatric Rehabilitation. Columbia, MD: International Association of Psychosocial Rehabilitation Services; 1997:437–455.
28.
Zurück zum Zitat Breier A, Schreiber JL, Dyer J, et al. National Institute of Mental Health longitudinal study of chronic schizophrenia. Prognosis and predictors of outcome. Archives of General Psychiatry. Mar 1991;48(3):239–246.PubMed Breier A, Schreiber JL, Dyer J, et al. National Institute of Mental Health longitudinal study of chronic schizophrenia. Prognosis and predictors of outcome. Archives of General Psychiatry. Mar 1991;48(3):239–246.PubMed
29.
Zurück zum Zitat Hirschberg W. Social isolation among schizophrenic out-patients. Social Psychiatry. 1985;20(4):171–178.PubMed Hirschberg W. Social isolation among schizophrenic out-patients. Social Psychiatry. 1985;20(4):171–178.PubMed
30.
Zurück zum Zitat Davidson L, Hoge MA, Godleski L, et al. Hospital or community living? Examining consumer perspectives on deinstitutionalization. Psychiatric Rehabilitation Journal. 1996;19:49–58. Davidson L, Hoge MA, Godleski L, et al. Hospital or community living? Examining consumer perspectives on deinstitutionalization. Psychiatric Rehabilitation Journal. 1996;19:49–58.
31.
Zurück zum Zitat Bickman L, Salzer MS. Measuring quality in mental health services. Evaluation Review. Jun 1997;21(3):285–291.PubMed Bickman L, Salzer MS. Measuring quality in mental health services. Evaluation Review. Jun 1997;21(3):285–291.PubMed
32.
Zurück zum Zitat McGlynn EA, Norquist GS, Wells KB, et al. Quality-of-care research in mental health: responding to the challenge. Inquiry. 1988;25:157–170.PubMed McGlynn EA, Norquist GS, Wells KB, et al. Quality-of-care research in mental health: responding to the challenge. Inquiry. 1988;25:157–170.PubMed
33.
Zurück zum Zitat Mechanic D, Aiken LH. Improving the care of patients with chronic mental illness. New England Journal of Medicine. Dec 24 1987;317(26):1634–1638.PubMed Mechanic D, Aiken LH. Improving the care of patients with chronic mental illness. New England Journal of Medicine. Dec 24 1987;317(26):1634–1638.PubMed
34.
Zurück zum Zitat Rosenheck R, Cicchetti D. A mental health program report card: a multidimensional approach to performance monitoring in public sector programs. Community Mental Health Journal. Feb 1998;34(1):85–106.PubMed Rosenheck R, Cicchetti D. A mental health program report card: a multidimensional approach to performance monitoring in public sector programs. Community Mental Health Journal. Feb 1998;34(1):85–106.PubMed
35.
Zurück zum Zitat Salzer MS, Nixon CT, Schut LJ, et al. Validating quality indicators. Quality as relationship between structure, process, and outcome. Evaluation Review. Jun 1997;21(3):292–309.PubMed Salzer MS, Nixon CT, Schut LJ, et al. Validating quality indicators. Quality as relationship between structure, process, and outcome. Evaluation Review. Jun 1997;21(3):292–309.PubMed
36.
Zurück zum Zitat Torrey EF, Erdman K, Wolfe SM, et al. Care of the Seriously Mentally Ill: A Rating of State Programs. Washington, DC: Public Citizen Health Research Group and the National Alliance for the Mentally Ill; 1990. Torrey EF, Erdman K, Wolfe SM, et al. Care of the Seriously Mentally Ill: A Rating of State Programs. Washington, DC: Public Citizen Health Research Group and the National Alliance for the Mentally Ill; 1990.
37.
Zurück zum Zitat Unutzer J, Simon G, Pabiniak C, et al. The use of administrative data to assess quality of care for bipolar disorder in a large staff model HMO. General Hospital Psychiatry. Jan–Feb 2000;22(1):1–10.PubMed Unutzer J, Simon G, Pabiniak C, et al. The use of administrative data to assess quality of care for bipolar disorder in a large staff model HMO. General Hospital Psychiatry. Jan–Feb 2000;22(1):1–10.PubMed
38.
Zurück zum Zitat Wells KB, Sturm R, Sherbourne CD, et al. Caring for Depression. Cambridge, MA: Harvard University Press; 1996. Wells KB, Sturm R, Sherbourne CD, et al. Caring for Depression. Cambridge, MA: Harvard University Press; 1996.
39.
Zurück zum Zitat Young AS, Klap R, Sherbourne CD, et al. The quality of care for depressive and anxiety disorders in the United States. Archives of General Psychiatry. Jan 2001;58(1):55–61.PubMed Young AS, Klap R, Sherbourne CD, et al. The quality of care for depressive and anxiety disorders in the United States. Archives of General Psychiatry. Jan 2001;58(1):55–61.PubMed
40.
Zurück zum Zitat Lehman AF, Steinwachs DM. Patterns of usual care for schizophrenia: initial results from the Schizophrenia Patient Outcomes Research Team (PORT) Client Survey. Schizophrenia Bulletin. 1998;24(1):11–20; discussion 20–32.PubMed Lehman AF, Steinwachs DM. Patterns of usual care for schizophrenia: initial results from the Schizophrenia Patient Outcomes Research Team (PORT) Client Survey. Schizophrenia Bulletin. 1998;24(1):11–20; discussion 20–32.PubMed
41.
Zurück zum Zitat Young AS, Sullivan G, Burnam MA, et al. Measuring the quality of outpatient treatment for schizophrenia. Archives of General Psychiatry. Jul 1998;55(7):611–617.PubMed Young AS, Sullivan G, Burnam MA, et al. Measuring the quality of outpatient treatment for schizophrenia. Archives of General Psychiatry. Jul 1998;55(7):611–617.PubMed
42.
Zurück zum Zitat Young AS, Forquer SL, Tran A, et al. Identifying clinical competencies that support rehabilitation and empowerment in individuals with severe mental illness. Journal of Behavioral Health Services and Research. Aug 2000;27(3):321–333.PubMed Young AS, Forquer SL, Tran A, et al. Identifying clinical competencies that support rehabilitation and empowerment in individuals with severe mental illness. Journal of Behavioral Health Services and Research. Aug 2000;27(3):321–333.PubMed
43.
Zurück zum Zitat Mowbray CT, Moxley DP, Thrasher S, et al. Consumers as community support providers: issues created by role innovation. Community Mental Health Journal. Feb 1996;32(1):47–67.PubMed Mowbray CT, Moxley DP, Thrasher S, et al. Consumers as community support providers: issues created by role innovation. Community Mental Health Journal. Feb 1996;32(1):47–67.PubMed
44.
Zurück zum Zitat Bevilacqua JL, Gettys D, Cousins V. Mental health systems development: Benefits created by consumer engagement. In: Mowbray CT, Moxley DP, Jasper CA, Howell LL, eds. Consumers as Providers in Psychiatric Rehabilitation. Columbia, MD: International Association of Psychosocial Rehabilitation Services; 1997. Bevilacqua JL, Gettys D, Cousins V. Mental health systems development: Benefits created by consumer engagement. In: Mowbray CT, Moxley DP, Jasper CA, Howell LL, eds. Consumers as Providers in Psychiatric Rehabilitation. Columbia, MD: International Association of Psychosocial Rehabilitation Services; 1997.
45.
Zurück zum Zitat Dixon L, Krauss N, Lehman A. Consumers as service providers: the promise and challenge. Community Mental Health Journal. Dec 1994;30(6):615–625; discussion 627–634.PubMed Dixon L, Krauss N, Lehman A. Consumers as service providers: the promise and challenge. Community Mental Health Journal. Dec 1994;30(6):615–625; discussion 627–634.PubMed
46.
Zurück zum Zitat Rowe M, Kloos B, Chinman M, et al. Homelessness, mental illness, and citizenship. Social Policy & Administration. 2001;35:14–31. Rowe M, Kloos B, Chinman M, et al. Homelessness, mental illness, and citizenship. Social Policy & Administration. 2001;35:14–31.
47.
Zurück zum Zitat Carlson LS, Rapp CA, McDiarmid D. Hiring consumer-providers: barriers and alternative solutions. Community Mental Health Journal. Jun 2001;37(3):199–213.PubMed Carlson LS, Rapp CA, McDiarmid D. Hiring consumer-providers: barriers and alternative solutions. Community Mental Health Journal. Jun 2001;37(3):199–213.PubMed
48.
Zurück zum Zitat Hodges JQ, Markward M, Keele C, et al. Use of self-help services and consumer satisfaction with professional mental health services. Psychiatric Services. Aug 2003;54(8):1161–1163.PubMed Hodges JQ, Markward M, Keele C, et al. Use of self-help services and consumer satisfaction with professional mental health services. Psychiatric Services. Aug 2003;54(8):1161–1163.PubMed
49.
Zurück zum Zitat Chinman MJ, Allende M, Weingarten R, et al. On the road to collaborative treatment planning: consumer and provider perspectives. Journal of Behavioral Health Services and Research. May 1999;26(2):211–218.PubMed Chinman MJ, Allende M, Weingarten R, et al. On the road to collaborative treatment planning: consumer and provider perspectives. Journal of Behavioral Health Services and Research. May 1999;26(2):211–218.PubMed
50.
Zurück zum Zitat Mowbray CT, Moxley DP. Consumers as providers: themes and success. In: Mowbray CT, Moxley DP, Jasper CA, et al., eds. Consumers as Providers in Psychiatric Rehabilitation. Columbia, MD: International Association of Psychosocial Rehabilitation Services; 1997. Mowbray CT, Moxley DP. Consumers as providers: themes and success. In: Mowbray CT, Moxley DP, Jasper CA, et al., eds. Consumers as Providers in Psychiatric Rehabilitation. Columbia, MD: International Association of Psychosocial Rehabilitation Services; 1997.
51.
Zurück zum Zitat Felton CJ, Stastny P, Shern DL, et al. Consumers as peer specialists on intensive case management teams: impact on client outcomes. Psychiatric Services. Oct 1995;46(10):1037–1044.PubMed Felton CJ, Stastny P, Shern DL, et al. Consumers as peer specialists on intensive case management teams: impact on client outcomes. Psychiatric Services. Oct 1995;46(10):1037–1044.PubMed
52.
Zurück zum Zitat Solomon P, Draine J. Perspectives concerning consumers as case managers. Community Mental Health Journal. Feb 1996;32(1):41–46.PubMed Solomon P, Draine J. Perspectives concerning consumers as case managers. Community Mental Health Journal. Feb 1996;32(1):41–46.PubMed
53.
Zurück zum Zitat Davidson L, Stayner D, Lambert S, et al. Phenomenological and participatory research on schizophrenia: recovering the person in theory and practice. Journal of Social Issues. 1997;53:767–784. Davidson L, Stayner D, Lambert S, et al. Phenomenological and participatory research on schizophrenia: recovering the person in theory and practice. Journal of Social Issues. 1997;53:767–784.
54.
Zurück zum Zitat Fisk D, Rowe M, Brooks R, et al. Integrating consumer staff into a homeless outreach project: critical issues and strategies. Psychiatric Rehabilitation Journal 2000;23:244–252. Fisk D, Rowe M, Brooks R, et al. Integrating consumer staff into a homeless outreach project: critical issues and strategies. Psychiatric Rehabilitation Journal 2000;23:244–252.
55.
Zurück zum Zitat Solomon P, Draine J. Satisfaction with mental health treatment in a randomized trial of consumer case management. Journal of Nervous and Mental Disease. Mar 1994;182(3):179–184.PubMed Solomon P, Draine J. Satisfaction with mental health treatment in a randomized trial of consumer case management. Journal of Nervous and Mental Disease. Mar 1994;182(3):179–184.PubMed
56.
Zurück zum Zitat Solomon P, Draine J. One year outcomes of a randomized trial of consumer case managers. Evaluation and Program Planning. 1995;18:117–127. Solomon P, Draine J. One year outcomes of a randomized trial of consumer case managers. Evaluation and Program Planning. 1995;18:117–127.
57.
Zurück zum Zitat Solomon P, Draine J. One year outcomes of a randomized trial of case management with seriously mentally ill clients leaving jail. Evaluation Review. 1995;19:256–273. Solomon P, Draine J. One year outcomes of a randomized trial of case management with seriously mentally ill clients leaving jail. Evaluation Review. 1995;19:256–273.
58.
Zurück zum Zitat Solomon P, Draine J. The efficacy of a consumer case management team: 2-year outcomes of a randomized trial. Journal of Mental Health Administration. Spring 1995;22(2):135–146.PubMed Solomon P, Draine J. The efficacy of a consumer case management team: 2-year outcomes of a randomized trial. Journal of Mental Health Administration. Spring 1995;22(2):135–146.PubMed
59.
Zurück zum Zitat O'Donnell M, Parker G, Proberts M, et al. A study of client-focused case management and consumer advocacy: the Community and Consumer Service Project. Australian and New Zealand Journal of Psychiatry. Oct 1999;33(5):684–693.PubMed O'Donnell M, Parker G, Proberts M, et al. A study of client-focused case management and consumer advocacy: the Community and Consumer Service Project. Australian and New Zealand Journal of Psychiatry. Oct 1999;33(5):684–693.PubMed
60.
Zurück zum Zitat Clarke GN, Herinckx HA, Kinney RF, et al. Psychiatric hospitalizations, arrests, emergency room visits, and homelessness of clients with serious and persistent mental illness: findings from a randomized trial of two ACT programs vs. usual care. Mental Health Service Research. Sep 2000;2(3):155–164. Clarke GN, Herinckx HA, Kinney RF, et al. Psychiatric hospitalizations, arrests, emergency room visits, and homelessness of clients with serious and persistent mental illness: findings from a randomized trial of two ACT programs vs. usual care. Mental Health Service Research. Sep 2000;2(3):155–164.
61.
Zurück zum Zitat Klein AR, Cnaan RA, Whitecraft J. Significance of peer support with dually diagnosed clients: findings from a pilot study. Research on Social Work Practice. 1998;8:529–551. Klein AR, Cnaan RA, Whitecraft J. Significance of peer support with dually diagnosed clients: findings from a pilot study. Research on Social Work Practice. 1998;8:529–551.
62.
Zurück zum Zitat Chinman MJ, Rosenheck R, Lam JA, et al. Comparing consumer and nonconsumer provided case management services for homeless persons with serious mental illness. Journal of Nervous and Mental Disease. Jul 2000;188(7):446–453.PubMed Chinman MJ, Rosenheck R, Lam JA, et al. Comparing consumer and nonconsumer provided case management services for homeless persons with serious mental illness. Journal of Nervous and Mental Disease. Jul 2000;188(7):446–453.PubMed
63.
Zurück zum Zitat Chinman MJ, Weingarten R, Stayner D, et al. Chronicity reconsidered: improving person–environment fit through a consumer-run service. Community Mental Health Journal. Jun 2001;37(3):215–229.PubMed Chinman MJ, Weingarten R, Stayner D, et al. Chronicity reconsidered: improving person–environment fit through a consumer-run service. Community Mental Health Journal. Jun 2001;37(3):215–229.PubMed
64.
Zurück zum Zitat Solomon P. Peer support/peer provided services underlying processes, benefits, and critical ingredients. Psychiatric Rehabilitation Journal. Spring 2004;27(4):392–401.PubMed Solomon P. Peer support/peer provided services underlying processes, benefits, and critical ingredients. Psychiatric Rehabilitation Journal. Spring 2004;27(4):392–401.PubMed
65.
Zurück zum Zitat Schoenwald SK, Hoagwood K. Effectiveness, transportability, and dissemination of interventions: what matters when? Psychiatric Services. Sep 2001;52(9):1190–1197.PubMed Schoenwald SK, Hoagwood K. Effectiveness, transportability, and dissemination of interventions: what matters when? Psychiatric Services. Sep 2001;52(9):1190–1197.PubMed
66.
Zurück zum Zitat Young AS, Magnabosco JL. Services for adults with mental illness. In: Levin BL, Petrila J, Hennessy KD, eds. Mental Health Services: A Public Health Perspective. New York, NY: Oxford University Press; 2004:177–208. Young AS, Magnabosco JL. Services for adults with mental illness. In: Levin BL, Petrila J, Hennessy KD, eds. Mental Health Services: A Public Health Perspective. New York, NY: Oxford University Press; 2004:177–208.
67.
Zurück zum Zitat Thomson O'Brien MA, Oxman AD, Davis DA, et al. Educational outreach visits: effects on professional practice and health care outcomes. Cochrane Database of Systematic Review. 2000(2):CD000409. Thomson O'Brien MA, Oxman AD, Davis DA, et al. Educational outreach visits: effects on professional practice and health care outcomes. Cochrane Database of Systematic Review. 2000(2):CD000409.
68.
Zurück zum Zitat Gilbody S, Whitty P, Grimshaw J, et al. Educational and organizational interventions to improve the management of depression in primary care: a systematic review. Journal of the American Medical Association. Jun 18 2003;289(23):3145–3151.PubMed Gilbody S, Whitty P, Grimshaw J, et al. Educational and organizational interventions to improve the management of depression in primary care: a systematic review. Journal of the American Medical Association. Jun 18 2003;289(23):3145–3151.PubMed
69.
Zurück zum Zitat Rosenheck RA. Organizational process: a missing link between research and practice. Psychiatric Services. Dec 2001;52(12):1607–1612.PubMed Rosenheck RA. Organizational process: a missing link between research and practice. Psychiatric Services. Dec 2001;52(12):1607–1612.PubMed
70.
Zurück zum Zitat Rogers EM. Diffusion of Innovations. 4th ed. New York: Free Press; 1995. Rogers EM. Diffusion of Innovations. 4th ed. New York: Free Press; 1995.
71.
Zurück zum Zitat Simpson DD. A conceptual framework for transferring research to practice. Journal of Substance Abuse Treatment. Jun 2002;22(4):171–182.PubMed Simpson DD. A conceptual framework for transferring research to practice. Journal of Substance Abuse Treatment. Jun 2002;22(4):171–182.PubMed
72.
Zurück zum Zitat Green LW, Kreuter MW, Deeds SG, et al. Health education planning model (PRECEDE). In: Green LW, Kreuter MW, eds. Health Education Planning. Palo Alto, CA: Mayfield Publishing Company; 1980. Green LW, Kreuter MW, Deeds SG, et al. Health education planning model (PRECEDE). In: Green LW, Kreuter MW, eds. Health Education Planning. Palo Alto, CA: Mayfield Publishing Company; 1980.
73.
Zurück zum Zitat McDonald KM, Graham ID, Grimshaw J. Toward a theoretic basis for quality improvement interventions. In: Shojania KG, McDonald KM, Wachter RM, et al., eds. Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies Vol 1: Diabetes Mellitus and Hypertension. Rockville, MD: Stanford University—University of California San Francisco Evidence-based Practice Center, Agency for Healthcare Research and Quality; 2004. McDonald KM, Graham ID, Grimshaw J. Toward a theoretic basis for quality improvement interventions. In: Shojania KG, McDonald KM, Wachter RM, et al., eds. Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies Vol 1: Diabetes Mellitus and Hypertension. Rockville, MD: Stanford University—University of California San Francisco Evidence-based Practice Center, Agency for Healthcare Research and Quality; 2004.
74.
Zurück zum Zitat Weinreich NK. Hands-On Social Marketing. Thousand Oaks, CA: Sage Publications; 1999. Weinreich NK. Hands-On Social Marketing. Thousand Oaks, CA: Sage Publications; 1999.
75.
Zurück zum Zitat Rubenstein LV, Mittman BS, Yano EM, et al. From understanding health care provider behavior to improving health care: the QUERI framework for quality improvement. Medical Care. Jun 2000;38(6 Suppl 1):I-129–I-141. Rubenstein LV, Mittman BS, Yano EM, et al. From understanding health care provider behavior to improving health care: the QUERI framework for quality improvement. Medical Care. Jun 2000;38(6 Suppl 1):I-129–I-141.
76.
Zurück zum Zitat Bartholomew LK, Parcel GS, Kok G, et al. Changing behavior and environment: how to plan theory- and evidence-based disease management programs. In: Patterson R, ed. Changing Patient Behavior: Improving Outcomes in Health and Disease Management. San Francisco, CA: Joey-Bass; 2001:73–112. Bartholomew LK, Parcel GS, Kok G, et al. Changing behavior and environment: how to plan theory- and evidence-based disease management programs. In: Patterson R, ed. Changing Patient Behavior: Improving Outcomes in Health and Disease Management. San Francisco, CA: Joey-Bass; 2001:73–112.
77.
Zurück zum Zitat Weiss CH. The stakeholder approach to evaluation: origins and promise. In: House ER, ed. New Directions in Educational Evaluation. London: Falmer Press; 1986. Weiss CH. The stakeholder approach to evaluation: origins and promise. In: House ER, ed. New Directions in Educational Evaluation. London: Falmer Press; 1986.
78.
Zurück zum Zitat Hengstberger-Sims C, McMillan MA. Stakeholder evaluation: a model for decision making in problem-based learning. Nurse Education Today. 1991;11:439–447.PubMed Hengstberger-Sims C, McMillan MA. Stakeholder evaluation: a model for decision making in problem-based learning. Nurse Education Today. 1991;11:439–447.PubMed
79.
Zurück zum Zitat Whitehead CJ, Blair JD, Smith RR, et al. Stakeholder supportiveness and strategic vulnerability: implications for competitive strategy in the HMO industry. Health Care Management Review. Summer 1989;14(3):65–76.PubMed Whitehead CJ, Blair JD, Smith RR, et al. Stakeholder supportiveness and strategic vulnerability: implications for competitive strategy in the HMO industry. Health Care Management Review. Summer 1989;14(3):65–76.PubMed
80.
Zurück zum Zitat Widra LS, Fottler MD. Determinants of HMO success: the case of complete health. Health Care Management Review. Spring 1992;17(2):33–44.PubMed Widra LS, Fottler MD. Determinants of HMO success: the case of complete health. Health Care Management Review. Spring 1992;17(2):33–44.PubMed
81.
Zurück zum Zitat Salzer MS, Shear SL. Identifying consumer-provider benefits in evaluations of consumer-delivered services. Psychiatric Rehabilitation Journal. Winter 2002;25(3):281–288.PubMed Salzer MS, Shear SL. Identifying consumer-provider benefits in evaluations of consumer-delivered services. Psychiatric Rehabilitation Journal. Winter 2002;25(3):281–288.PubMed
82.
Zurück zum Zitat van Maanen J, ed. Qualitative Methodology. Beverly Hills: Sage Publications; 1979. van Maanen J, ed. Qualitative Methodology. Beverly Hills: Sage Publications; 1979.
83.
Zurück zum Zitat Patton MQ. Qualitative Evaluation and Research Methods. Newbury Park, CA: Sage Publications; 1990. Patton MQ. Qualitative Evaluation and Research Methods. Newbury Park, CA: Sage Publications; 1990.
84.
Zurück zum Zitat Yin RK, Heald KA. Using the case survey method to analyze policy studies. Administrative Science Quarterly. 1975;20:371–381. Yin RK, Heald KA. Using the case survey method to analyze policy studies. Administrative Science Quarterly. 1975;20:371–381.
85.
Zurück zum Zitat Wirshing DA, Wirshing WC, Marder SR, et al. Informed consent: assessment of comprehension. American Journal of Psychiatry. Nov 1998;155(11):1508–1511.PubMed Wirshing DA, Wirshing WC, Marder SR, et al. Informed consent: assessment of comprehension. American Journal of Psychiatry. Nov 1998;155(11):1508–1511.PubMed
86.
Zurück zum Zitat Stiles PG, Poythress NG, Hall A, et al. Improving understanding of research consent disclosures among persons with mental illness. Psychiatric Services. Jun 2001;52(6):780–785.PubMed Stiles PG, Poythress NG, Hall A, et al. Improving understanding of research consent disclosures among persons with mental illness. Psychiatric Services. Jun 2001;52(6):780–785.PubMed
87.
Zurück zum Zitat Callahan CM, Unverzagt FW, Hui SL, et al. Six-item screener to identify cognitive impairment among potential subjects for clinical research. Medical Care. Sep 2002;40(9):771–781.PubMed Callahan CM, Unverzagt FW, Hui SL, et al. Six-item screener to identify cognitive impairment among potential subjects for clinical research. Medical Care. Sep 2002;40(9):771–781.PubMed
88.
Zurück zum Zitat Blessed G, Tomlinson BE, Roth M. The association between quantitative measures of dementia and of senile change in the cerebral grey matter of elderly subjects. British Journal of Psychiatry. Jul 1968;114(512):797–811.PubMedCrossRef Blessed G, Tomlinson BE, Roth M. The association between quantitative measures of dementia and of senile change in the cerebral grey matter of elderly subjects. British Journal of Psychiatry. Jul 1968;114(512):797–811.PubMedCrossRef
89.
Zurück zum Zitat Folstein MF, Folstein SE, McHugh PR. “Mini-mental state.” A practical method for grading the cognitive state of patients for the clinician. Journal of Psychiatric Research. Nov 1975;12(3):189–198.PubMed Folstein MF, Folstein SE, McHugh PR. “Mini-mental state.” A practical method for grading the cognitive state of patients for the clinician. Journal of Psychiatric Research. Nov 1975;12(3):189–198.PubMed
90.
Zurück zum Zitat Johnson JC. Selecting Ethnographic Informants. Newbury Park, CA: Sage Publications; 1990. Johnson JC. Selecting Ethnographic Informants. Newbury Park, CA: Sage Publications; 1990.
91.
Zurück zum Zitat Gilchrist VJ. Key Informant Interview: Doing Qualitative Research. Newbury Park, CA: Sage Publications; 1992. Gilchrist VJ. Key Informant Interview: Doing Qualitative Research. Newbury Park, CA: Sage Publications; 1992.
92.
Zurück zum Zitat Krueger RA. Focus Groups: A Practical Guide to Applied Research. Thousand Oaks, CA: Sage Publications; 1994. Krueger RA. Focus Groups: A Practical Guide to Applied Research. Thousand Oaks, CA: Sage Publications; 1994.
93.
Zurück zum Zitat Morgan DL. Focus Groups as Qualitative Research. 2nd ed. Thousand Oaks, CA: Sage Publications; 1997. Morgan DL. Focus Groups as Qualitative Research. 2nd ed. Thousand Oaks, CA: Sage Publications; 1997.
94.
Zurück zum Zitat Stewart DW, Shamdasani PN. Focus Groups: Theory and Practice. Newbury Park, CA: Sage Publications; 1990. Stewart DW, Shamdasani PN. Focus Groups: Theory and Practice. Newbury Park, CA: Sage Publications; 1990.
95.
Zurück zum Zitat Agar M, MacDonald J. Focus groups and ethnography. Human Organization. 1995;54(1):78–86. Agar M, MacDonald J. Focus groups and ethnography. Human Organization. 1995;54(1):78–86.
96.
Zurück zum Zitat Patton M. Creative Evaluation. 2nd ed. Newbury Park, CA: Sage Publications; 1987. Patton M. Creative Evaluation. 2nd ed. Newbury Park, CA: Sage Publications; 1987.
97.
Zurück zum Zitat Market Navigation I. Concept “testing” in focus groups. http://www.mnav.com/contest.htm. Accessed June 1, 2003. Market Navigation I. Concept “testing” in focus groups. http://​www.​mnav.​com/​contest.​htm.​ Accessed June 1, 2003.
98.
Zurück zum Zitat Krueger RA. Moderating Focus Groups. Focus Group Kit, Part 4. Thousand Oaks, CA: Sage Publications; 1998. Krueger RA. Moderating Focus Groups. Focus Group Kit, Part 4. Thousand Oaks, CA: Sage Publications; 1998.
99.
Zurück zum Zitat McCraken GD. The Long Interview. Newbury Park, CA: Sage Publications; 1988. McCraken GD. The Long Interview. Newbury Park, CA: Sage Publications; 1988.
100.
Zurück zum Zitat Kvale S. InterViews: An Introduction to Qualitative Research Interviewing. Thousand Oaks, CA: Sage Publications; 1996. Kvale S. InterViews: An Introduction to Qualitative Research Interviewing. Thousand Oaks, CA: Sage Publications; 1996.
101.
Zurück zum Zitat Bernard RH. Social Research Methods: Qualitative and Quantitative Approaches. Thousand Oaks: Sage Publications; 2000. Bernard RH. Social Research Methods: Qualitative and Quantitative Approaches. Thousand Oaks: Sage Publications; 2000.
102.
Zurück zum Zitat O'Brien K. Using focus groups to develop health surveys: an example from research on social relationships and AIDS preventive behavior. Health Education Quarterly 1993;20:361–372.PubMed O'Brien K. Using focus groups to develop health surveys: an example from research on social relationships and AIDS preventive behavior. Health Education Quarterly 1993;20:361–372.PubMed
103.
Zurück zum Zitat Spradley JP. The Ethnographic Interview. New York: Holt, Reinhart, Winston; 1979. Spradley JP. The Ethnographic Interview. New York: Holt, Reinhart, Winston; 1979.
104.
Zurück zum Zitat Becker H. Problems of inference and proof in participant observation. American Sociological Review. 1958;23:652–660. Becker H. Problems of inference and proof in participant observation. American Sociological Review. 1958;23:652–660.
105.
Zurück zum Zitat Cohen P, Cohen J. The clinician's illusion. Archives of General Psychiatry. Dec 1984;41(12):1178–1182.PubMed Cohen P, Cohen J. The clinician's illusion. Archives of General Psychiatry. Dec 1984;41(12):1178–1182.PubMed
106.
Zurück zum Zitat Harding CM, Brooks GW, Ashikaga T, et al. The Vermont longitudinal study of persons with severe mental illness, II: long-term outcome of subjects who retrospectively met DSM-III criteria for schizophrenia. American Journal of Psychiatry. Jun 1987;144(6):727–735.PubMed Harding CM, Brooks GW, Ashikaga T, et al. The Vermont longitudinal study of persons with severe mental illness, II: long-term outcome of subjects who retrospectively met DSM-III criteria for schizophrenia. American Journal of Psychiatry. Jun 1987;144(6):727–735.PubMed
107.
Zurück zum Zitat Cook JA, Jonikas JA, Razzano L. A randomized evaluation of consumer versus nonconsumer training of state mental health service providers. Community Mental Health Journal. Jun 1995;31(3):229–238.PubMed Cook JA, Jonikas JA, Razzano L. A randomized evaluation of consumer versus nonconsumer training of state mental health service providers. Community Mental Health Journal. Jun 1995;31(3):229–238.PubMed
108.
Zurück zum Zitat Dixon L, Hackmann A, Lehman A. Consumer as staff in assertive community treatment programs. Administration and Policy in Mental Health. 1997;25:199–208.PubMed Dixon L, Hackmann A, Lehman A. Consumer as staff in assertive community treatment programs. Administration and Policy in Mental Health. 1997;25:199–208.PubMed
109.
Zurück zum Zitat Dansereau DF, Dees SM. Mapping training: the transfer of a cognitive technology for improving counseling. Journal of Substance Abuse Treatment. Jun 2002;22(4):219–230.PubMed Dansereau DF, Dees SM. Mapping training: the transfer of a cognitive technology for improving counseling. Journal of Substance Abuse Treatment. Jun 2002;22(4):219–230.PubMed
110.
Zurück zum Zitat Liddle HA, Rowe CL, Quille TJ, et al. Transporting a research-based adolescent drug treatment into practice. Journal of Substance Abuse Treatment. Jun 2002;22(4):231–243.PubMed Liddle HA, Rowe CL, Quille TJ, et al. Transporting a research-based adolescent drug treatment into practice. Journal of Substance Abuse Treatment. Jun 2002;22(4):231–243.PubMed
111.
Zurück zum Zitat Roman PM, Johnson JA. Adoption and implementation of new technologies in substance abuse treatment. Journal of Substance Abuse Treatment. Jun 2002;22(4):211–218.PubMed Roman PM, Johnson JA. Adoption and implementation of new technologies in substance abuse treatment. Journal of Substance Abuse Treatment. Jun 2002;22(4):211–218.PubMed
112.
Zurück zum Zitat Salzer M. Best Practice Guidelines for Consumer-Delivered Services. Peoria, IL and Bloomington, IL: Behavioral Health Recovery Management Project, An Initiative of Fayette Companies; Chestnut Health Systems and the University of Chicago Center for Psychiatric Rehabilitation; 2002. Salzer M. Best Practice Guidelines for Consumer-Delivered Services. Peoria, IL and Bloomington, IL: Behavioral Health Recovery Management Project, An Initiative of Fayette Companies; Chestnut Health Systems and the University of Chicago Center for Psychiatric Rehabilitation; 2002.
113.
Zurück zum Zitat Solomon M, Jonikas JA, Cook JA, et al. Positive Partnerships: How Consumers and Nonconsumers Can Work Together as Service Providers. 2nd ed: University of Illinois at Chicago Center on Mental Health Services Research and Policy, National Research and Training Center at the Psychiatric Disability; 1998. Solomon M, Jonikas JA, Cook JA, et al. Positive Partnerships: How Consumers and Nonconsumers Can Work Together as Service Providers. 2nd ed: University of Illinois at Chicago Center on Mental Health Services Research and Policy, National Research and Training Center at the Psychiatric Disability; 1998.
114.
Zurück zum Zitat Shepard L. So You Want to Hire a Consumer? Employing People with Psychiatric Disabilities as Staff Members in Mental Health Agencies. Burlington, VT: The Center for Community Change Through Housing and Support, Trinity College; 1992. Shepard L. So You Want to Hire a Consumer? Employing People with Psychiatric Disabilities as Staff Members in Mental Health Agencies. Burlington, VT: The Center for Community Change Through Housing and Support, Trinity College; 1992.
115.
Zurück zum Zitat Weick KE. Small wins. American Psychologist. 1984;39:40–49. Weick KE. Small wins. American Psychologist. 1984;39:40–49.
116.
Zurück zum Zitat Onken SJ, Dumont JM, Ridgway P, et al. Mental health recovery: what helps and what hinders? A National Research Project for the Development of Recovery Facilitating System Performance Indicators. Alexandria, VA: National Association of State Mental Health Program Directors and the National Technical Assistance Center for State Mental Health Planning; 2002. Onken SJ, Dumont JM, Ridgway P, et al. Mental health recovery: what helps and what hinders? A National Research Project for the Development of Recovery Facilitating System Performance Indicators. Alexandria, VA: National Association of State Mental Health Program Directors and the National Technical Assistance Center for State Mental Health Planning; 2002.
117.
Zurück zum Zitat Young SL, Ensing DS. Exploring recovery from the perspective of people with psychiatric disabilities. Psychiatric Rehabilitation Journal. 1999;22:219–231. Young SL, Ensing DS. Exploring recovery from the perspective of people with psychiatric disabilities. Psychiatric Rehabilitation Journal. 1999;22:219–231.
118.
Zurück zum Zitat O'Connell M, Tondora J, Evans A, et al. From rhetoric to routine: assessing recovery-oriented practices in a state mental health and addiction system. Psychiatric Rehabilitation Journal. 2005;28:378–386.PubMed O'Connell M, Tondora J, Evans A, et al. From rhetoric to routine: assessing recovery-oriented practices in a state mental health and addiction system. Psychiatric Rehabilitation Journal. 2005;28:378–386.PubMed
Metadaten
Titel
Toward the Implementation of Mental Health Consumer Provider Services
verfasst von
Matthew Chinman, PhD
Alexander S. Young, MD, MSHS
Joseph Hassell, MA
Larry Davidson, PhD
Publikationsdatum
01.04.2006
Verlag
Springer US
Erschienen in
The Journal of Behavioral Health Services & Research / Ausgabe 2/2006
Print ISSN: 1094-3412
Elektronische ISSN: 2168-6793
DOI
https://doi.org/10.1007/s11414-006-9009-3

Weitere Artikel der Ausgabe 2/2006

The Journal of Behavioral Health Services & Research 2/2006 Zur Ausgabe

„Übersichtlicher Wegweiser“: Lauterbachs umstrittener Klinik-Atlas ist online

17.05.2024 Klinik aktuell Nachrichten

Sie sei „ethisch geboten“, meint Gesundheitsminister Karl Lauterbach: mehr Transparenz über die Qualität von Klinikbehandlungen. Um sie abzubilden, lässt er gegen den Widerstand vieler Länder einen virtuellen Klinik-Atlas freischalten.

ADHS-Medikation erhöht das kardiovaskuläre Risiko

16.05.2024 Herzinsuffizienz Nachrichten

Erwachsene, die Medikamente gegen das Aufmerksamkeitsdefizit-Hyperaktivitätssyndrom einnehmen, laufen offenbar erhöhte Gefahr, an Herzschwäche zu erkranken oder einen Schlaganfall zu erleiden. Es scheint eine Dosis-Wirkungs-Beziehung zu bestehen.

Klinikreform soll zehntausende Menschenleben retten

15.05.2024 Klinik aktuell Nachrichten

Gesundheitsminister Lauterbach hat die vom Bundeskabinett beschlossene Klinikreform verteidigt. Kritik an den Plänen kommt vom Marburger Bund. Und in den Ländern wird über den Gang zum Vermittlungsausschuss spekuliert.

Typ-2-Diabetes und Depression folgen oft aufeinander

14.05.2024 Typ-2-Diabetes Nachrichten

Menschen mit Typ-2-Diabetes sind überdurchschnittlich gefährdet, in den nächsten Jahren auch noch eine Depression zu entwickeln – und umgekehrt. Besonders ausgeprägt ist die Wechselbeziehung laut GKV-Daten bei jüngeren Erwachsenen.

Update Psychiatrie

Bestellen Sie unseren Fach-Newsletter und bleiben Sie gut informiert.