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International Journal of Mental Health and Addiction

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22.07.2020 | Original Article

Client Experiences of a Telephone-Delivered Intervention for Alcohol Use: a Qualitative Study

verfasst von: Chloe Bernard, Jasmin Grigg, Isabelle Volpe, Dan I Lubman, Victoria Manning

Erschienen in: International Journal of Mental Health and Addiction | Ausgabe 1/2022

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Abstract

Telephone-delivered interventions for mild-to-moderate alcohol problems are becoming increasingly available. This study explored experiences of Ready2Change (R2C), a multiple-session outbound telephone-delivered psychological intervention for mild-to-moderate alcohol use disorder, to inform treatment uptake and scalability strategies. Semi-structured interviews were conducted with 35 participants (mean age = 37.97, 46% female) and analysed thematically, focusing on how R2C’s telephone modality and content afforded or constrained opportunities to reduce alcohol consumption. R2C’s modality afforded novel opportunities: sense of anonymity in receiving treatment, outside of traditional hours. R2C’s content allowed clients to tailor treatment to their needs and develop a therapeutic relationship despite the distance-based modality. Some participants were constrained by the lack of face-to-face interaction, perceived to limit rapport development. Social pressure was identified as constraining R2C’s effectiveness for some participants, which is also a constraint of available treatments more broadly. Telephone interventions can overcome treatment barriers and add capacity to the AOD sector.

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Titel: Client Experiences of a Telephone-Delivered Intervention for Alcohol Use: a Qualitative Study
verfasst von: Chloe Bernard
Jasmin Grigg
Isabelle Volpe
Dan I Lubman
Victoria Manning
Publikationsdatum: 22.07.2020
Verlag: Springer US
Erschienen in: International Journal of Mental Health and Addiction / Ausgabe 1/2022
Print ISSN: 1557-1874
Elektronische ISSN: 1557-1882
DOI: https://doi.org/10.1007/s11469-020-00381-2

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Client Experiences of a Telephone-Delivered Intervention for Alcohol Use: a Qualitative Study

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