Skip to main content
Erschienen in: Journal of General Internal Medicine 5/2015

01.05.2015 | Original Research

Using a Single Item to Measure Burnout in Primary Care Staff: A Psychometric Evaluation

verfasst von: Emily D. Dolan, MS PhD, David Mohr, PhD, Michele Lempa, MPH DrPH, Sandra Joos, PhD, Stephan D. Fihn, MD MPH, Karin M. Nelson, MD MSHS, Christian D. Helfrich, MPH PhD

Erschienen in: Journal of General Internal Medicine | Ausgabe 5/2015

Einloggen, um Zugang zu erhalten

Abstract

Background

Burnout affects nearly half of all U.S. nurses and physicians, and has been linked to poor outcomes such as worse patient safety. The most common measure of burnout is the well-validated Maslach Burnout Inventory (MBI). However, the MBI is proprietary and carries licensing fees, posing challenges to routine or repeated assessment.

Objective

To compare a non-proprietary, single-item burnout measure to a single item from the MBI Emotional Exhaustion (MBI:EE) subscale that has been validated as a standalone burnout measure.

Design

Cross-sectional online survey.

Participants

A sample of primary care providers (PCPs), registered nurses, clinical associates (e.g., licensed practical nurses (LPNs), medical technicians), and administrative clerks in the Veterans Health Administration surveyed in 2012.

Main Methods

We compared a validated one-item version of the MBI:EE and a non-proprietary single-item burnout measure used in the Physician Work Life Study. We calculated kappa statistics, sensitivity and specificity, positive predictive (PPV) and negative predictive values (NPV), and area under the receiver operator curve (AUC). We conducted analyses stratified by occupation to determine the stability of the correlation between the two measures.

Key Results

We analyzed responses from 5,404 participants, including 1,769 providers and 1,380 registered nurses. The prevalence of burnout was 36.7 % as measured on the single MBI:EE item and 38.5 % as measured on the non-proprietary single-item measure. Relative to the MBI:EE, the non-proprietary single-item measure had a correlation of 0.79, sensitivity of 83.2 %, specificity of 87.4 %, and AUC of 0.93 (se = 0.004). Results were similar when stratified by respondent occupation.

Conclusions

A non-proprietary single-item measure served as a reliable substitute for the MBI:EE across occupations. Because it is non-proprietary and easy to interpret, it has logistical advantages over the one-item MBI.
Anhänge
Nur mit Berechtigung zugänglich
Literatur
1.
Zurück zum Zitat Shanafelt TD, Boone S, Tan L, et al. Burnout and satisfaction with work-life balance among US physicians relative to the general US population. Arch Intern Med. 2012;172(18):1377–85.CrossRefPubMed Shanafelt TD, Boone S, Tan L, et al. Burnout and satisfaction with work-life balance among US physicians relative to the general US population. Arch Intern Med. 2012;172(18):1377–85.CrossRefPubMed
2.
Zurück zum Zitat Aiken LH, Clarke SP, Sloane DM, Sochalski J, Silber JH. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA. 2002;288(16):1987–93.CrossRefPubMed Aiken LH, Clarke SP, Sloane DM, Sochalski J, Silber JH. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. JAMA. 2002;288(16):1987–93.CrossRefPubMed
3.
Zurück zum Zitat Cimiotti JP, Aiken LH, Sloane DM, Wu ES. Nurse staffing, burnout, and health care-associated infection. Am J Infect Control. 2012;40(6):486–90.CrossRefPubMedCentralPubMed Cimiotti JP, Aiken LH, Sloane DM, Wu ES. Nurse staffing, burnout, and health care-associated infection. Am J Infect Control. 2012;40(6):486–90.CrossRefPubMedCentralPubMed
4.
Zurück zum Zitat Halbesleben JR, Wakefield BJ, Wakefield DS, Cooper LB. Nurse burnout and patient safety outcomes: nurse safety perception versus reporting behavior. West J Nurs Res. 2008;30(5):560–77.CrossRefPubMed Halbesleben JR, Wakefield BJ, Wakefield DS, Cooper LB. Nurse burnout and patient safety outcomes: nurse safety perception versus reporting behavior. West J Nurs Res. 2008;30(5):560–77.CrossRefPubMed
5.
Zurück zum Zitat Spence Laschinger HK, Leiter MP. The impact of nursing work environments on patient safety outcomes: the mediating role of burnout/engagement. J Nurs Adm. 2006;36(5):259–67.CrossRefPubMed Spence Laschinger HK, Leiter MP. The impact of nursing work environments on patient safety outcomes: the mediating role of burnout/engagement. J Nurs Adm. 2006;36(5):259–67.CrossRefPubMed
6.
Zurück zum Zitat West CP, Tan AD, Habermann TM, Sloan JA, Shanafelt TD. Association of resident fatigue and distress with perceived medical errors. JAMA. 2009;302(12):1294–300.CrossRefPubMed West CP, Tan AD, Habermann TM, Sloan JA, Shanafelt TD. Association of resident fatigue and distress with perceived medical errors. JAMA. 2009;302(12):1294–300.CrossRefPubMed
7.
Zurück zum Zitat Shanafelt TD, Balch CM, Bechamps G, et al. Burnout and medical errors among American surgeons. Ann Surg. 2010;251(6):995–1000.CrossRefPubMed Shanafelt TD, Balch CM, Bechamps G, et al. Burnout and medical errors among American surgeons. Ann Surg. 2010;251(6):995–1000.CrossRefPubMed
8.
Zurück zum Zitat Haas JS, Cook EF, Puopolo AL, Burstin HR, Cleary PD, Brennan TA. Is the professional satisfaction of general internists associated with patient satisfaction? J Gen Intern Med. 2000;15(2):122–8.CrossRefPubMedCentralPubMed Haas JS, Cook EF, Puopolo AL, Burstin HR, Cleary PD, Brennan TA. Is the professional satisfaction of general internists associated with patient satisfaction? J Gen Intern Med. 2000;15(2):122–8.CrossRefPubMedCentralPubMed
9.
Zurück zum Zitat Halbesleben JR, Rathert C. Linking physician burnout and patient outcomes: exploring the dyadic relationship between physicians and patients. Health Care Manag Rev. 2008;33(1):29–39.CrossRef Halbesleben JR, Rathert C. Linking physician burnout and patient outcomes: exploring the dyadic relationship between physicians and patients. Health Care Manag Rev. 2008;33(1):29–39.CrossRef
10.
Zurück zum Zitat Argentero P, Dell’Olivo B, Ferretti MS. Staff burnout and patient satisfaction with the quality of dialysis care. Am J Kidney Dis. 2008;51(1):80–92.CrossRefPubMed Argentero P, Dell’Olivo B, Ferretti MS. Staff burnout and patient satisfaction with the quality of dialysis care. Am J Kidney Dis. 2008;51(1):80–92.CrossRefPubMed
11.
Zurück zum Zitat Shanafelt T, Sloan J, Satele D, Balch C. Why do surgeons consider leaving practice? J Am Coll Surg. 2011;212(3):421–2.CrossRefPubMed Shanafelt T, Sloan J, Satele D, Balch C. Why do surgeons consider leaving practice? J Am Coll Surg. 2011;212(3):421–2.CrossRefPubMed
12.
Zurück zum Zitat Van Bogaert P, Clarke S, Roelant E, Meulemans H, Van de Heyning P. Impacts of unit-level nurse practice environment and burnout on nurse-reported outcomes: a multilevel modelling approach. J Clin Nurs. 2010;19(11–12):1664–74.CrossRefPubMed Van Bogaert P, Clarke S, Roelant E, Meulemans H, Van de Heyning P. Impacts of unit-level nurse practice environment and burnout on nurse-reported outcomes: a multilevel modelling approach. J Clin Nurs. 2010;19(11–12):1664–74.CrossRefPubMed
13.
Zurück zum Zitat Linzer M, Manwell LB, Williams ES, et al. Working conditions in primary care: physician reactions and care quality. Ann Intern Med. 2009;151(1):28–36. W26-29.CrossRefPubMed Linzer M, Manwell LB, Williams ES, et al. Working conditions in primary care: physician reactions and care quality. Ann Intern Med. 2009;151(1):28–36. W26-29.CrossRefPubMed
14.
Zurück zum Zitat Landon BE, Reschovsky JD, Pham HH, Blumenthal D. Leaving medicine: the consequences of physician dissatisfaction. Med Care. 2006;44(3):234–42.CrossRefPubMed Landon BE, Reschovsky JD, Pham HH, Blumenthal D. Leaving medicine: the consequences of physician dissatisfaction. Med Care. 2006;44(3):234–42.CrossRefPubMed
15.
Zurück zum Zitat Hinami K, Whelan CT, Wolosin RJ, Miller JA, Wetterneck TB. Worklife and satisfaction of hospitalists: toward flourishing careers. J Gen Intern Med. 2012;27(1):28–36.CrossRefPubMedCentralPubMed Hinami K, Whelan CT, Wolosin RJ, Miller JA, Wetterneck TB. Worklife and satisfaction of hospitalists: toward flourishing careers. J Gen Intern Med. 2012;27(1):28–36.CrossRefPubMedCentralPubMed
16.
Zurück zum Zitat Shanafelt TD, Bradley KA, Wipf JE, Back AL. Burnout and self-reported patient care in an internal medicine residency program. Ann Intern Med. 2002;136(5):358–67.CrossRefPubMed Shanafelt TD, Bradley KA, Wipf JE, Back AL. Burnout and self-reported patient care in an internal medicine residency program. Ann Intern Med. 2002;136(5):358–67.CrossRefPubMed
17.
Zurück zum Zitat Parker PA, Kulik JA. Burnout, self- and supervisor-rated job performance, and absenteeism among nurses. J Behav Med. 1995;18(6):581–99.CrossRefPubMed Parker PA, Kulik JA. Burnout, self- and supervisor-rated job performance, and absenteeism among nurses. J Behav Med. 1995;18(6):581–99.CrossRefPubMed
18.
Zurück zum Zitat Sargent MC, Sotile W, Sotile MO, Rubash H, Barrack RL. Quality of life during orthopaedic training and academic practice. Part 1: orthopaedic surgery residents and faculty. J Bone Joint Surg Am. 2009;91(10):2395–405.CrossRefPubMed Sargent MC, Sotile W, Sotile MO, Rubash H, Barrack RL. Quality of life during orthopaedic training and academic practice. Part 1: orthopaedic surgery residents and faculty. J Bone Joint Surg Am. 2009;91(10):2395–405.CrossRefPubMed
19.
Zurück zum Zitat Aiken LH, Clarke SP, Sloane DM, et al. Nurses’ reports on hospital care in five countries. Health Aff. 2001;20(3):43–53.CrossRef Aiken LH, Clarke SP, Sloane DM, et al. Nurses’ reports on hospital care in five countries. Health Aff. 2001;20(3):43–53.CrossRef
20.
Zurück zum Zitat Shanafelt TD, Boone S, Tan L, et al. Burnout and satisfaction with work-life balance among us physicians relative to the general us population. Arch Intern Med. 2012:1–9. Shanafelt TD, Boone S, Tan L, et al. Burnout and satisfaction with work-life balance among us physicians relative to the general us population. Arch Intern Med. 2012:1–9.
21.
Zurück zum Zitat Spence Laschinger HK, Leiter M, Day A, Gilin D. Workplace empowerment, incivility, and burnout: impact on staff nurse recruitment and retention outcomes. J Nurs Manag. 2009;17(3):302–11.CrossRefPubMed Spence Laschinger HK, Leiter M, Day A, Gilin D. Workplace empowerment, incivility, and burnout: impact on staff nurse recruitment and retention outcomes. J Nurs Manag. 2009;17(3):302–11.CrossRefPubMed
22.
Zurück zum Zitat Houkes I, Winants Y, Twellaar M, Verdonk P. Development of burnout over time and the causal order of the three dimensions of burnout among male and female GPs. A three-wave panel study. BMC Public Health. 2011;11(1):240.CrossRefPubMedCentralPubMed Houkes I, Winants Y, Twellaar M, Verdonk P. Development of burnout over time and the causal order of the three dimensions of burnout among male and female GPs. A three-wave panel study. BMC Public Health. 2011;11(1):240.CrossRefPubMedCentralPubMed
23.
Zurück zum Zitat Friedberg MW. The potential impact of the medical home on job satisfaction in primary care. Arch Intern Med. 2012;172(1):31–2.CrossRefPubMed Friedberg MW. The potential impact of the medical home on job satisfaction in primary care. Arch Intern Med. 2012;172(1):31–2.CrossRefPubMed
24.
Zurück zum Zitat Dyrbye LN, Varkey P, Boone SL, Satele DV, Sloan JA, Shanafelt TD. Physician satisfaction and burnout at different career stages. Mayo Clin Proc. 2013;88(12):1358–67.CrossRefPubMed Dyrbye LN, Varkey P, Boone SL, Satele DV, Sloan JA, Shanafelt TD. Physician satisfaction and burnout at different career stages. Mayo Clin Proc. 2013;88(12):1358–67.CrossRefPubMed
25.
Zurück zum Zitat Linzer M, Levine R, Meltzer D, Poplau S, Warde C, West CP. 10 bold steps to prevent burnout in general internal medicine. J Gen Intern Med. 2014;29(1):18–20.CrossRefPubMedCentralPubMed Linzer M, Levine R, Meltzer D, Poplau S, Warde C, West CP. 10 bold steps to prevent burnout in general internal medicine. J Gen Intern Med. 2014;29(1):18–20.CrossRefPubMedCentralPubMed
26.
Zurück zum Zitat Worley JA, Vassar M, Wheeler DL, Barnes LLB. Factor structure of scores from the maslach burnout inventory: a review and meta-analysis of 45 exploratory and confirmatory factor-analytic studies. Educ Psychol Meas. 2008;68(5):797–823.CrossRef Worley JA, Vassar M, Wheeler DL, Barnes LLB. Factor structure of scores from the maslach burnout inventory: a review and meta-analysis of 45 exploratory and confirmatory factor-analytic studies. Educ Psychol Meas. 2008;68(5):797–823.CrossRef
27.
Zurück zum Zitat Schaufeli W, Enzmann D, Girault N. Measurement of burnout: A review. Prof Burnout: Recent Dev Theory Res. 1993:199–215. Schaufeli W, Enzmann D, Girault N. Measurement of burnout: A review. Prof Burnout: Recent Dev Theory Res. 1993:199–215.
28.
Zurück zum Zitat Wheeler DL, Vassar M, Worley JA, Barnes LL. A reliability generalization meta-analysis of coefficient alpha for the Maslach burnout inventory. Educ Psychol Meas. 2011;71(1):231–44.CrossRef Wheeler DL, Vassar M, Worley JA, Barnes LL. A reliability generalization meta-analysis of coefficient alpha for the Maslach burnout inventory. Educ Psychol Meas. 2011;71(1):231–44.CrossRef
29.
Zurück zum Zitat Cropanzano R, Rupp DE, Byrne ZS. The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. J Appl Psychol. 2003;88(1):160.CrossRefPubMed Cropanzano R, Rupp DE, Byrne ZS. The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. J Appl Psychol. 2003;88(1):160.CrossRefPubMed
30.
Zurück zum Zitat Maslach C, Jackson SE. The measurement of experienced burnout. J Organ Behav. 1981;2(2):99–113.CrossRef Maslach C, Jackson SE. The measurement of experienced burnout. J Organ Behav. 1981;2(2):99–113.CrossRef
31.
Zurück zum Zitat Rafferty JP, Lemkau JP, Purdy RR, Rudisill JR. Validity of the Maslach burnout inventory for family practice physicians. J Clin Psychol. 1986;42(3):488–92.CrossRefPubMed Rafferty JP, Lemkau JP, Purdy RR, Rudisill JR. Validity of the Maslach burnout inventory for family practice physicians. J Clin Psychol. 1986;42(3):488–92.CrossRefPubMed
32.
Zurück zum Zitat Poghosyan L, Aiken LH, Sloane DM. Factor structure of the Maslach burnout inventory: An analysis of data from large scale cross-sectional surveys of nurses from eight countries. Int J Nurs Stud. 2009;46(7):894–902.CrossRefPubMedCentralPubMed Poghosyan L, Aiken LH, Sloane DM. Factor structure of the Maslach burnout inventory: An analysis of data from large scale cross-sectional surveys of nurses from eight countries. Int J Nurs Stud. 2009;46(7):894–902.CrossRefPubMedCentralPubMed
33.
Zurück zum Zitat Schaufeli W, Bakker A, Hoogduin K, Schaap C, Kladler A. On the clinical validity of the Maslach Burnout Inventory and the Burnout Measure. Psychol Health. 2001;16(5):565–82.CrossRefPubMed Schaufeli W, Bakker A, Hoogduin K, Schaap C, Kladler A. On the clinical validity of the Maslach Burnout Inventory and the Burnout Measure. Psychol Health. 2001;16(5):565–82.CrossRefPubMed
34.
Zurück zum Zitat Maslach C, Jackson SE, Leiter MP. Maslach Burnout Inventory Manual, Third Edition. Third ed: Mind Garden; 1996. Maslach C, Jackson SE, Leiter MP. Maslach Burnout Inventory Manual, Third Edition. Third ed: Mind Garden; 1996.
35.
Zurück zum Zitat West C, Dyrbye L, Sloan J, Shanafelt T. Single item measures of emotional exhaustion and depersonalization are useful for assessing burnout in medical professionals. J Gen Intern Med. 2009;24(12):1318–21.CrossRefPubMedCentralPubMed West C, Dyrbye L, Sloan J, Shanafelt T. Single item measures of emotional exhaustion and depersonalization are useful for assessing burnout in medical professionals. J Gen Intern Med. 2009;24(12):1318–21.CrossRefPubMedCentralPubMed
36.
Zurück zum Zitat West CP, Dyrbye LN, Satele DV, Sloan JA, Shanafelt TD. Concurrent validity of single-item measures of emotional exhaustion and depersonalization in burnout assessment. J Gen Intern Med. 2012;27(11):1445–52.CrossRefPubMedCentralPubMed West CP, Dyrbye LN, Satele DV, Sloan JA, Shanafelt TD. Concurrent validity of single-item measures of emotional exhaustion and depersonalization in burnout assessment. J Gen Intern Med. 2012;27(11):1445–52.CrossRefPubMedCentralPubMed
37.
Zurück zum Zitat West CP, Shanafelt TD, Kolars JC. Quality of life, burnout, educational debt, and medical knowledge among internal medicine residents. JAMA. 2011;306(9):952–60.CrossRefPubMed West CP, Shanafelt TD, Kolars JC. Quality of life, burnout, educational debt, and medical knowledge among internal medicine residents. JAMA. 2011;306(9):952–60.CrossRefPubMed
38.
Zurück zum Zitat Schmoldt RA, Freeborn DK, Klevit HD. Physician burnout: recommendations for HMO managers. HMO Pract. 1994;8(2):58–63.PubMed Schmoldt RA, Freeborn DK, Klevit HD. Physician burnout: recommendations for HMO managers. HMO Pract. 1994;8(2):58–63.PubMed
39.
Zurück zum Zitat McMurray JE, Linzer M, Konrad TR, Douglas J, Shugerman R, Nelson K. The work lives of women physicians results from the physician work life study. The SGIM career satisfaction study group. J Gen Intern Med. 2000;15(6):372–80.PubMedCentralPubMed McMurray JE, Linzer M, Konrad TR, Douglas J, Shugerman R, Nelson K. The work lives of women physicians results from the physician work life study. The SGIM career satisfaction study group. J Gen Intern Med. 2000;15(6):372–80.PubMedCentralPubMed
40.
Zurück zum Zitat Williams ES, Manwell LB, Konrad TR, Linzer M. The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study. Health Care Manag Rev. 2007;32(3):203–12.CrossRef Williams ES, Manwell LB, Konrad TR, Linzer M. The relationship of organizational culture, stress, satisfaction, and burnout with physician-reported error and suboptimal patient care: results from the MEMO study. Health Care Manag Rev. 2007;32(3):203–12.CrossRef
41.
Zurück zum Zitat Cossman JS, Street D. Mississippi burnout. Part I: personal characteristics and practice context. J Miss State Med Assoc. 2009;50(9):306–10.PubMed Cossman JS, Street D. Mississippi burnout. Part I: personal characteristics and practice context. J Miss State Med Assoc. 2009;50(9):306–10.PubMed
42.
Zurück zum Zitat Rohland BM, Kruse GR, Rohrer JE. Validation of a single-item measure of burnout against the Maslach Burnout inventory among physicians. Stress Health. 2004;20(2):75–9.CrossRef Rohland BM, Kruse GR, Rohrer JE. Validation of a single-item measure of burnout against the Maslach Burnout inventory among physicians. Stress Health. 2004;20(2):75–9.CrossRef
43.
44.
Zurück zum Zitat Helfrich C, Dolan E, Simonetti J, et al. Elements of team-based care in a patient-centered medical home are associated with lower burnout among VA primary care employees. J Gen Intern Med. 2014;29(2):659–66.CrossRef Helfrich C, Dolan E, Simonetti J, et al. Elements of team-based care in a patient-centered medical home are associated with lower burnout among VA primary care employees. J Gen Intern Med. 2014;29(2):659–66.CrossRef
45.
Zurück zum Zitat Leiter M, Shaughnessy K. The areas of worklife model of burnout: tests of mediation relationships. Ergonomia Int J. 2006;28:327–41. Leiter M, Shaughnessy K. The areas of worklife model of burnout: tests of mediation relationships. Ergonomia Int J. 2006;28:327–41.
Metadaten
Titel
Using a Single Item to Measure Burnout in Primary Care Staff: A Psychometric Evaluation
verfasst von
Emily D. Dolan, MS PhD
David Mohr, PhD
Michele Lempa, MPH DrPH
Sandra Joos, PhD
Stephan D. Fihn, MD MPH
Karin M. Nelson, MD MSHS
Christian D. Helfrich, MPH PhD
Publikationsdatum
01.05.2015
Verlag
Springer US
Erschienen in
Journal of General Internal Medicine / Ausgabe 5/2015
Print ISSN: 0884-8734
Elektronische ISSN: 1525-1497
DOI
https://doi.org/10.1007/s11606-014-3112-6

Weitere Artikel der Ausgabe 5/2015

Journal of General Internal Medicine 5/2015 Zur Ausgabe

Leitlinien kompakt für die Innere Medizin

Mit medbee Pocketcards sicher entscheiden.

Seit 2022 gehört die medbee GmbH zum Springer Medizin Verlag

Costims – das nächste heiße Ding in der Krebstherapie?

28.05.2024 Onkologische Immuntherapie Nachrichten

„Kalte“ Tumoren werden heiß – CD28-kostimulatorische Antikörper sollen dies ermöglichen. Am besten könnten diese in Kombination mit BiTEs und Checkpointhemmern wirken. Erste klinische Studien laufen bereits.

Perioperative Checkpointhemmer-Therapie verbessert NSCLC-Prognose

28.05.2024 NSCLC Nachrichten

Eine perioperative Therapie mit Nivolumab reduziert das Risiko für Rezidive und Todesfälle bei operablem NSCLC im Vergleich zu einer alleinigen neoadjuvanten Chemotherapie um über 40%. Darauf deuten die Resultate der Phase-3-Studie CheckMate 77T.

Positiver FIT: Die Ursache liegt nicht immer im Dickdarm

27.05.2024 Blut im Stuhl Nachrichten

Immunchemischer Stuhltest positiv, Koloskopie negativ – in solchen Fällen kann die Blutungsquelle auch weiter proximal sitzen. Ein Forschungsteam hat nachgesehen, wie häufig und in welchen Lokalisationen das der Fall ist.

GLP-1-Agonisten können Fortschreiten diabetischer Retinopathie begünstigen

24.05.2024 Diabetische Retinopathie Nachrichten

Möglicherweise hängt es von der Art der Diabetesmedikamente ab, wie hoch das Risiko der Betroffenen ist, dass sich sehkraftgefährdende Komplikationen verschlimmern.

Update Innere Medizin

Bestellen Sie unseren Fach-Newsletter und bleiben Sie gut informiert.