Skip to main content
Erschienen in: Intensive Care Medicine 3/2013

01.03.2013 | Original

Safety climate reduces medication and dislodgement errors in routine intensive care practice

verfasst von: Andreas Valentin, Michael Schiffinger, Johannes Steyrer, Clemens Huber, Guido Strunk

Erschienen in: Intensive Care Medicine | Ausgabe 3/2013

Einloggen, um Zugang zu erhalten

Abstract

Purpose

To assess the frequency and contributing factors of medication and dislodgement errors attributable to common routine processes in a cohort of intensive care units, with a special focus on the potential impact of safety climate.

Methods

A prospective, observational, 48 h cross sectional study in 57 intensive care units (ICUs) in Austria, Germany, and Switzerland, with self-reporting of medical errors by ICU staff and concurrent assessment of safety climate, workload and level of care.

Results

For 795 observed patients, a total of 641 errors affecting 269 patients were reported. This corresponds to a rate of 49.8 errors per 100 patient days related to the administration of medication, loss of artificial airways, and unplanned dislodgement of lines, catheters and drains. In a multilevel model predicting error occurrence at the patient level, odds ratios (OR) per unit increase for the occurrence of at least one medical error were raised for a higher Nine Equivalents of Nursing Manpower Use Score (NEMS) (OR 1.04, 95 % CI 1.02–1.05, p < 0.01) and a higher number of tubes/lines/catheters/drains (OR 1.02, 95 % CI 1.01–1.03, p < 0.01) at the patient level and lowered by a better safety climate at the ICU level (OR per standard deviation 0.67, 95 % CI 0.51–0.89, p < 0.01).

Conclusions

Safety climate apparently contributes to a reduction of medical errors that represent a particularly error-prone aspect of frontline staff performance during typical routine processes in intensive care.
Anhänge
Nur mit Berechtigung zugänglich
Literatur
1.
Zurück zum Zitat Pronovost PJ, Goeschel CA, Colantuoni E, Watson S, Lubomski LH, Berenholtz SM, Thompson DA, Sinopoli DJ, Cosgrove S, Sexton JB, Marsteller JA, Hyzy RC, Welsh R, Posa P, Schumacher K, Needham D (2010) Sustaining reductions in catheter related bloodstream infections in Michigan intensive care units: observational study. BMJ 340:c309PubMedCrossRef Pronovost PJ, Goeschel CA, Colantuoni E, Watson S, Lubomski LH, Berenholtz SM, Thompson DA, Sinopoli DJ, Cosgrove S, Sexton JB, Marsteller JA, Hyzy RC, Welsh R, Posa P, Schumacher K, Needham D (2010) Sustaining reductions in catheter related bloodstream infections in Michigan intensive care units: observational study. BMJ 340:c309PubMedCrossRef
2.
Zurück zum Zitat Valentin A, Capuzzo M, Guidet B, Moreno R, Metnitz B, Bauer P, Metnitz P (2009) Errors in administration of parenteral drugs in intensive care units: multinational prospective study. BMJ 338:b814PubMedCrossRef Valentin A, Capuzzo M, Guidet B, Moreno R, Metnitz B, Bauer P, Metnitz P (2009) Errors in administration of parenteral drugs in intensive care units: multinational prospective study. BMJ 338:b814PubMedCrossRef
3.
Zurück zum Zitat Valentin A, Capuzzo M, Guidet B, Moreno RP, Dolanski L, Bauer P, Metnitz PG (2006) Patient safety in intensive care: results from the multinational Sentinel Events Evaluation (SEE) study. Intensive Care Med 32:1591–1598PubMedCrossRef Valentin A, Capuzzo M, Guidet B, Moreno RP, Dolanski L, Bauer P, Metnitz PG (2006) Patient safety in intensive care: results from the multinational Sentinel Events Evaluation (SEE) study. Intensive Care Med 32:1591–1598PubMedCrossRef
4.
Zurück zum Zitat Garrouste-Orgeas M, Timsit JF, Vesin A, Schwebel C, Arnodo P, Lefrant JY, Souweine B, Tabah A, Charpentier J, Gontier O, Fieux F, Mourvillier B, Troche G, Reignier J, Dumay MF, Azoulay E, Reignier B, Carlet J, Soufir L (2010) Selected medical errors in the intensive care unit: results of the IATROREF study: parts I and II. Am J Respir Crit Care Med 181:134–142PubMedCrossRef Garrouste-Orgeas M, Timsit JF, Vesin A, Schwebel C, Arnodo P, Lefrant JY, Souweine B, Tabah A, Charpentier J, Gontier O, Fieux F, Mourvillier B, Troche G, Reignier J, Dumay MF, Azoulay E, Reignier B, Carlet J, Soufir L (2010) Selected medical errors in the intensive care unit: results of the IATROREF study: parts I and II. Am J Respir Crit Care Med 181:134–142PubMedCrossRef
5.
Zurück zum Zitat Rothschild JM, Landrigan CP, Cronin JW, Kaushal R, Lockley SW, Burdick E, Stone PH, Lilly CM, Katz JT, Czeisler CA, Bates DW (2005) The Critical Care Safety Study: the incidence and nature of adverse events and serious medical errors in intensive care. Crit Care Med 33:1694–1700PubMedCrossRef Rothschild JM, Landrigan CP, Cronin JW, Kaushal R, Lockley SW, Burdick E, Stone PH, Lilly CM, Katz JT, Czeisler CA, Bates DW (2005) The Critical Care Safety Study: the incidence and nature of adverse events and serious medical errors in intensive care. Crit Care Med 33:1694–1700PubMedCrossRef
6.
Zurück zum Zitat Needham DM, Sinopoli DJ, Thompson DA, Holzmueller CG, Dorman T, Lubomski LH, Wu AW, Morlock LL, Makary MA, Pronovost PJ (2005) A system factors analysis of “line, tube, and drain” incidents in the intensive care unit. Crit Care Med 33:1701–1707PubMedCrossRef Needham DM, Sinopoli DJ, Thompson DA, Holzmueller CG, Dorman T, Lubomski LH, Wu AW, Morlock LL, Makary MA, Pronovost PJ (2005) A system factors analysis of “line, tube, and drain” incidents in the intensive care unit. Crit Care Med 33:1701–1707PubMedCrossRef
7.
Zurück zum Zitat Huang DT, Clermont G, Kong L, Weissfeld LA, Sexton JB, Rowan KM, Angus DC (2010) Intensive care unit safety culture and outcomes: a US multicenter study. Int J Qual Health Care 22:151–161PubMedCrossRef Huang DT, Clermont G, Kong L, Weissfeld LA, Sexton JB, Rowan KM, Angus DC (2010) Intensive care unit safety culture and outcomes: a US multicenter study. Int J Qual Health Care 22:151–161PubMedCrossRef
8.
Zurück zum Zitat Moreno RP, Rhodes A, Donchin Y (2009) Patient safety in intensive care medicine: the Declaration of Vienna. Intensive Care Med 35:1667–1672PubMedCrossRef Moreno RP, Rhodes A, Donchin Y (2009) Patient safety in intensive care medicine: the Declaration of Vienna. Intensive Care Med 35:1667–1672PubMedCrossRef
9.
Zurück zum Zitat Naveh E, Katz-Navon T, Stern Z (2011) The effect of safety management systems on continuous improvement of patient safety: the moderating role of safety climate and autonomy. Qual Manage J 18:54–67 Naveh E, Katz-Navon T, Stern Z (2011) The effect of safety management systems on continuous improvement of patient safety: the moderating role of safety climate and autonomy. Qual Manage J 18:54–67
10.
Zurück zum Zitat Katz-Navon T, Naveh E, Stern Z (2005) Safety climate in health care organizations: a multidimensional approach. Acad Manage J 48:1075–1089CrossRef Katz-Navon T, Naveh E, Stern Z (2005) Safety climate in health care organizations: a multidimensional approach. Acad Manage J 48:1075–1089CrossRef
11.
Zurück zum Zitat Singer SJ, Gaba DM, Falwell A, Lin S, Hayes J, Baker L (2009) Patient safety climate in 92 US hospitals: differences by work area and discipline. Med Care 47:23–31PubMedCrossRef Singer SJ, Gaba DM, Falwell A, Lin S, Hayes J, Baker L (2009) Patient safety climate in 92 US hospitals: differences by work area and discipline. Med Care 47:23–31PubMedCrossRef
12.
Zurück zum Zitat Beus JM, Payne SC, Bergman ME, Arthur W (2010) Safety climate and injuries: an examination of theoretical and empirical relationships. J Appl Psychol 95:713–727PubMedCrossRef Beus JM, Payne SC, Bergman ME, Arthur W (2010) Safety climate and injuries: an examination of theoretical and empirical relationships. J Appl Psychol 95:713–727PubMedCrossRef
13.
Zurück zum Zitat Zohar D (2000) A group-level model of safety climate: testing the effect of group climate on microaccidents in manufacturing jobs. J Appl Psychol 85:587–596PubMedCrossRef Zohar D (2000) A group-level model of safety climate: testing the effect of group climate on microaccidents in manufacturing jobs. J Appl Psychol 85:587–596PubMedCrossRef
14.
Zurück zum Zitat Flin R (2006) Erosion of managerial resilience: from Vasa to NASA. In: Hollnagel E, Woods DD, Leveson N (eds) Resilience Engineering: concepts and precepts. Ashgate, Farnham, pp 223–233 Flin R (2006) Erosion of managerial resilience: from Vasa to NASA. In: Hollnagel E, Woods DD, Leveson N (eds) Resilience Engineering: concepts and precepts. Ashgate, Farnham, pp 223–233
15.
Zurück zum Zitat Flin R, O’Connor P, Crichton M (2008) Safety at the sharp end. A guide to non-technical skills. Ashgate, Farnham Flin R, O’Connor P, Crichton M (2008) Safety at the sharp end. A guide to non-technical skills. Ashgate, Farnham
16.
Zurück zum Zitat Woods DD (2006) Essential characteristics of resilience. In: Hollnagel E, Woods DD, Leveson N (eds) Resilience Engineering: concepts and precepts. Ashgate, Farnham, pp 21–34 Woods DD (2006) Essential characteristics of resilience. In: Hollnagel E, Woods DD, Leveson N (eds) Resilience Engineering: concepts and precepts. Ashgate, Farnham, pp 21–34
17.
Zurück zum Zitat Reis Miranda D, Moreno R, Iapichino G (1997) Nine equivalents of nursing manpower use score (NEMS). Intensive Care Med 23:760–765PubMedCrossRef Reis Miranda D, Moreno R, Iapichino G (1997) Nine equivalents of nursing manpower use score (NEMS). Intensive Care Med 23:760–765PubMedCrossRef
19.
Zurück zum Zitat Singer SJ, Meterko M, Baker L, Gaba DM, Falwell A, Rosen A (2007) Workforce perceptions of hospital safety culture: development and validation of the Patient Safety Climate in Healthcare Organizations survey. Health Serv Res 42:1999–2021PubMedCrossRef Singer SJ, Meterko M, Baker L, Gaba DM, Falwell A, Rosen A (2007) Workforce perceptions of hospital safety culture: development and validation of the Patient Safety Climate in Healthcare Organizations survey. Health Serv Res 42:1999–2021PubMedCrossRef
20.
Zurück zum Zitat Colla JB, Bracken AC, Kinney LM, Weeks WB (2005) Measuring patient safety climate: a review of surveys. Qual Saf Health Care 14:364–366PubMedCrossRef Colla JB, Bracken AC, Kinney LM, Weeks WB (2005) Measuring patient safety climate: a review of surveys. Qual Saf Health Care 14:364–366PubMedCrossRef
21.
Zurück zum Zitat Flin R, Burns C, Mearns K, Yule S, Robertson EM (2006) Measuring safety climate in health care. Qual Saf Health Care 15:109–115PubMedCrossRef Flin R, Burns C, Mearns K, Yule S, Robertson EM (2006) Measuring safety climate in health care. Qual Saf Health Care 15:109–115PubMedCrossRef
22.
Zurück zum Zitat Hofmann DA, Mark B (2006) An investigation of the relationship between safety climate and medication errors as well as other nurse and patient outcomes. Pers Psychol 59:847–869CrossRef Hofmann DA, Mark B (2006) An investigation of the relationship between safety climate and medication errors as well as other nurse and patient outcomes. Pers Psychol 59:847–869CrossRef
23.
Zurück zum Zitat Singer S, Lin S, Falwell A, Gaba D, Baker L (2009) Relationship of safety climate and safety performance in hospitals. Health Serv Res 44:399–421PubMedCrossRef Singer S, Lin S, Falwell A, Gaba D, Baker L (2009) Relationship of safety climate and safety performance in hospitals. Health Serv Res 44:399–421PubMedCrossRef
24.
Zurück zum Zitat Zohar D (2002) Modifying supervisory practices to improve subunit safety: a leadership-based intervention model. J Appl Psychol 87:156–163PubMedCrossRef Zohar D (2002) Modifying supervisory practices to improve subunit safety: a leadership-based intervention model. J Appl Psychol 87:156–163PubMedCrossRef
25.
Zurück zum Zitat Steyrer J, Latzke M, Pils K, Vetter E, Strunk G (2011) Development and validation of a patient safety culture questionnaire in acute geriatric units. Gerontology 57:481–489PubMedCrossRef Steyrer J, Latzke M, Pils K, Vetter E, Strunk G (2011) Development and validation of a patient safety culture questionnaire in acute geriatric units. Gerontology 57:481–489PubMedCrossRef
26.
Zurück zum Zitat Browne MW, Cudeck R (1993) Alternative ways of assessing equation model fit. In: Bollen K, Long JS (eds) Testing Structural Equation Models. Sage, Newbury Park, pp 136–162 Browne MW, Cudeck R (1993) Alternative ways of assessing equation model fit. In: Bollen K, Long JS (eds) Testing Structural Equation Models. Sage, Newbury Park, pp 136–162
27.
Zurück zum Zitat Lütticke J, Pfaff H (2002) Wissenschaftliche Grundlagen für ein erweitertes Risiko-Management im Krankenhaus (GERM-Studie). Sozialmedizin und Sozialhygiene der Universität zu Köln, Köln, Abteilung Medizinische Soziologie des Institutes für Arbeitsmedizin Lütticke J, Pfaff H (2002) Wissenschaftliche Grundlagen für ein erweitertes Risiko-Management im Krankenhaus (GERM-Studie). Sozialmedizin und Sozialhygiene der Universität zu Köln, Köln, Abteilung Medizinische Soziologie des Institutes für Arbeitsmedizin
28.
Zurück zum Zitat Rasbash J, Charlton C, Browne WJ, Healy M, Cameron B, (2005) MLwiN Version 2.02. Centre for Multilevel Modelling, University of Bristol, Bristol Rasbash J, Charlton C, Browne WJ, Healy M, Cameron B, (2005) MLwiN Version 2.02. Centre for Multilevel Modelling, University of Bristol, Bristol
29.
Zurück zum Zitat Kane-Gill SL, Jacobi J, Rothschild JM (2010) Adverse drug events in intensive care units: risk factors, impact, and the role of team care. Crit Care Med 38:S83–S89PubMedCrossRef Kane-Gill SL, Jacobi J, Rothschild JM (2010) Adverse drug events in intensive care units: risk factors, impact, and the role of team care. Crit Care Med 38:S83–S89PubMedCrossRef
30.
Zurück zum Zitat Camire E, Moyen E, Stelfox HT (2009) Medication errors in critical care: risk factors, prevention and disclosure. CMAJ 180:936–943PubMed Camire E, Moyen E, Stelfox HT (2009) Medication errors in critical care: risk factors, prevention and disclosure. CMAJ 180:936–943PubMed
31.
Zurück zum Zitat Valentin A, Bion J (2007) How safe is my intensive care unit? An overview of error causation and prevention. Curr Opin Crit Care 13:697–702PubMedCrossRef Valentin A, Bion J (2007) How safe is my intensive care unit? An overview of error causation and prevention. Curr Opin Crit Care 13:697–702PubMedCrossRef
32.
Zurück zum Zitat Rasmussen J (1997) Risk management in a dynamic society: a modelling problem. Saf Sci 27:183–213CrossRef Rasmussen J (1997) Risk management in a dynamic society: a modelling problem. Saf Sci 27:183–213CrossRef
33.
Zurück zum Zitat Reason JT (1997) Managing the risk of organisational accidents. Ashgate, London Reason JT (1997) Managing the risk of organisational accidents. Ashgate, London
34.
Zurück zum Zitat Ramanujam R, Rousseau DM (2006) The challenges are organizational not just clinical. J Organ Behav 27:811–827CrossRef Ramanujam R, Rousseau DM (2006) The challenges are organizational not just clinical. J Organ Behav 27:811–827CrossRef
35.
Zurück zum Zitat Loukopoulos LD, Dismukes RK, Barshi I (2009) The multitasking myth: handling complexity in real-world operations. Ashgate, Farnham Loukopoulos LD, Dismukes RK, Barshi I (2009) The multitasking myth: handling complexity in real-world operations. Ashgate, Farnham
36.
37.
Zurück zum Zitat Westbrook JI, Woods A, Rob MI, Dunsmuir WTM, Day RO (2010) Association of interruptions with an increased risk and severity of medication administration errors. Arch Intern Med 170:683–690PubMedCrossRef Westbrook JI, Woods A, Rob MI, Dunsmuir WTM, Day RO (2010) Association of interruptions with an increased risk and severity of medication administration errors. Arch Intern Med 170:683–690PubMedCrossRef
38.
Zurück zum Zitat Byrnes MC, Schuerer DJ, Schallom ME, Sona CS, Mazuski JE, Taylor BE, McKenzie W, Thomas JM, Emerson JS, Nemeth JL, Bailey RA, Boyle WA, Buchman TG, Coopersmith CM (2009) Implementation of a mandatory checklist of protocols and objectives improves compliance with a wide range of evidence-based intensive care unit practices. Crit Care Med 37:2775–2781PubMedCrossRef Byrnes MC, Schuerer DJ, Schallom ME, Sona CS, Mazuski JE, Taylor BE, McKenzie W, Thomas JM, Emerson JS, Nemeth JL, Bailey RA, Boyle WA, Buchman TG, Coopersmith CM (2009) Implementation of a mandatory checklist of protocols and objectives improves compliance with a wide range of evidence-based intensive care unit practices. Crit Care Med 37:2775–2781PubMedCrossRef
39.
Zurück zum Zitat Poon EG, Keohane CA, Yoon CS, Ditmore M, Bane A, Levtzion-Korach O, Moniz T, Rothschild JM, Kachalia AB, Hayes J, Churchill WW, Lipsitz S, Whittemore AD, Bates DW, Gandhi TK (2010) Effect of bar-code technology on the safety of medication administration. N Engl J Med 362:1698–1707PubMedCrossRef Poon EG, Keohane CA, Yoon CS, Ditmore M, Bane A, Levtzion-Korach O, Moniz T, Rothschild JM, Kachalia AB, Hayes J, Churchill WW, Lipsitz S, Whittemore AD, Bates DW, Gandhi TK (2010) Effect of bar-code technology on the safety of medication administration. N Engl J Med 362:1698–1707PubMedCrossRef
40.
Zurück zum Zitat Cooper JB, Blum RH, Carroll JS, Dershwitz M, Feinstein DM, Gaba DM, Morey JC, Singla AK (2008) Differences in safety climate among hospital anesthesia departments and the effect of a realistic simulation-based training program. Anesth Analg 106:574–584PubMedCrossRef Cooper JB, Blum RH, Carroll JS, Dershwitz M, Feinstein DM, Gaba DM, Morey JC, Singla AK (2008) Differences in safety climate among hospital anesthesia departments and the effect of a realistic simulation-based training program. Anesth Analg 106:574–584PubMedCrossRef
41.
Zurück zum Zitat Reader TW, Flin R, Mearns K, Cuthbertson BH (2007) Interdisciplinary communication in the intensive care unit. Br J Anaesth 98:347–352PubMedCrossRef Reader TW, Flin R, Mearns K, Cuthbertson BH (2007) Interdisciplinary communication in the intensive care unit. Br J Anaesth 98:347–352PubMedCrossRef
42.
Zurück zum Zitat Steyrer J, Schiffinger M, Huber C, Valentin A, Strunk G (2012) Attitude is everything? The impact of workload, safety climate, and safety tools on medical errors: a study of intensive care units. Health Care Manage Rev. doi:10.1097/HMR.0b013e318272935a PubMed Steyrer J, Schiffinger M, Huber C, Valentin A, Strunk G (2012) Attitude is everything? The impact of workload, safety climate, and safety tools on medical errors: a study of intensive care units. Health Care Manage Rev. doi:10.​1097/​HMR.​0b013e318272935a​ PubMed
43.
Zurück zum Zitat Garrouste Orgeas M, Timsit JF, Soufir L, Tafflet M, Adrie C, Philippart F, Zahar JR, Clec’h C, Goldran-Toledano D, Jamali S, Dumenil AS, Azoulay E, Carlet J (2008) Impact of adverse events on outcomes in intensive care unit patients. Crit Care Med 36:2041–2047PubMedCrossRef Garrouste Orgeas M, Timsit JF, Soufir L, Tafflet M, Adrie C, Philippart F, Zahar JR, Clec’h C, Goldran-Toledano D, Jamali S, Dumenil AS, Azoulay E, Carlet J (2008) Impact of adverse events on outcomes in intensive care unit patients. Crit Care Med 36:2041–2047PubMedCrossRef
Metadaten
Titel
Safety climate reduces medication and dislodgement errors in routine intensive care practice
verfasst von
Andreas Valentin
Michael Schiffinger
Johannes Steyrer
Clemens Huber
Guido Strunk
Publikationsdatum
01.03.2013
Verlag
Springer-Verlag
Erschienen in
Intensive Care Medicine / Ausgabe 3/2013
Print ISSN: 0342-4642
Elektronische ISSN: 1432-1238
DOI
https://doi.org/10.1007/s00134-012-2764-0

Weitere Artikel der Ausgabe 3/2013

Intensive Care Medicine 3/2013 Zur Ausgabe

Imaging in Intensive Care Medicine

Pink urine

Darf man die Behandlung eines Neonazis ablehnen?

08.05.2024 Gesellschaft Nachrichten

In einer Leseranfrage in der Zeitschrift Journal of the American Academy of Dermatology möchte ein anonymer Dermatologe bzw. eine anonyme Dermatologin wissen, ob er oder sie einen Patienten behandeln muss, der eine rassistische Tätowierung trägt.

Ein Drittel der jungen Ärztinnen und Ärzte erwägt abzuwandern

07.05.2024 Klinik aktuell Nachrichten

Extreme Arbeitsverdichtung und kaum Supervision: Dr. Andrea Martini, Sprecherin des Bündnisses Junge Ärztinnen und Ärzte (BJÄ) über den Frust des ärztlichen Nachwuchses und die Vorteile des Rucksack-Modells.

Häufigste Gründe für Brustschmerzen bei Kindern

06.05.2024 Pädiatrische Diagnostik Nachrichten

Akute Brustschmerzen sind ein Alarmsymptom par exellence, schließlich sind manche Auslöser lebensbedrohlich. Auch Kinder klagen oft über Schmerzen in der Brust. Ein Studienteam ist den Ursachen nachgegangen.

Aquatherapie bei Fibromyalgie wirksamer als Trockenübungen

03.05.2024 Fibromyalgiesyndrom Nachrichten

Bewegungs-, Dehnungs- und Entspannungsübungen im Wasser lindern die Beschwerden von Patientinnen mit Fibromyalgie besser als das Üben auf trockenem Land. Das geht aus einer spanisch-brasilianischen Vergleichsstudie hervor.

Update AINS

Bestellen Sie unseren Fach-Newsletter und bleiben Sie gut informiert.